Rich is an outstanding tech! He is responsive via email, text, and phone as needed and is always accommodating with our limited office hours when a service call is required. Its a pleasure to work with Docugraphics because of the quality relationship he has built with our church.
Always have great response time!Love the helpfulness of the entire staff.
Rich always comes to help with whatever issues we have occurring with our copiers. He is always pleasant and goes above and beyond duty to get us back in business.
We upgraded our copier when our lease ran out and Randy was great in helping to get the new lease. Jose did the install and was very professional and did an amazing job working with or IT tech over the phone to get us on our server. We are very happy with our new machine and the service provided.
Excellent customer service and highly recommended! Professional, knowledgeable and exceeds expectations meeting our needs. On behalf of Elite Physical Therapy and Sports Performance, we thank you .
Docugraphics truly delivers white glove print service. Randy is extremely professional and has always been available when I call. We are very pleased here at Riverview Charter School.
We have worked with Docu-Graphics for years and will continue to work with them for years to come! Thanks for all you do for us.
We are very pleased with the new copier from Docugraphics. Thank you to the staff who installed it and set everything up and thanks to Randy for making sure everything was done right!
We love our new model even better than our last lease. Will, Jose, Rich, and Randy were all so helpful. We felt like we were their only customer. Thanks again guys!
I had the pleasure of working with Randy to upgrade the copier, scanner, fax machine at the office. Randy is punctual, thorough, and provides exceptional service. I highly recommend Randy and Docugraphics.
Docugraphics has exceeded our expectations. If there are any problems, the response time and care is fantastic. In a busy world, it is nice knowing copying and printing is one less thing we have to worry about.
Excellent professional service all around. Our sales experience with Randy Sparks was wonderful and for any service needs Rich is just the best!
Randy Sparks and the Docugraphics team is always a pleasure to work with. They really take the time to truly understand our office needs when it came to us updating our copier. If your on the hunt for your next copier I would look no further!
I cant say enough about how our Xerox copier fits all of our office needs. I also cant say enough about the service that is given on supplies and repairs. With the ability to see my supply levels through the online technology, I receive my supplies before I run out. Ive had minimal repairs with our machine in the past two years which helps keep business flowing. Thank you to our salesmen, Randy, for exploring our wants and recommending a copier suitable to our daily business needs.
We just signed with Randy Sparks 6 months ago and weve had great service, very responsive, all running smoothly. Very happy with Randy and Docugraphics.
Randy Sparks is excellent to work. Very quick to return calls and responsive to our concerns with our Xerox printer. Appreciate that he checks in periodically to make sure our copier is behaving and to see if we have any questions or concerns. Highly recommend Randy and Docugraphics.
Love that the copier orders the supplies before they are needed. Randy (our salesperson) has been very helpful.
Randy Sparks has provided top notch service in the most professional manner. They have been extremely responsive when operator error comes in to play and quickly get us back up and running. Highly recommended without hesitation.Randy Jeffcoat Builders, Inc.
We have worked with Randy Sparks for many years. He is quick to respond to any concern we may have. When we needed to upgrade our equipment, he was there with several ideas that would work within our church budget. It is good to know we can rely on both his, and Docugraphics, professional approach to doing business.
Xerox is a great company, our copier is fantastic, service is hardly ever needed, but when it is, someone comes quickly. We love the automatic supply ordering. Our rep is Randy Sparks and he does a great job!
Docugraphics, and especially our rep Randy Sparks, have given us an amazing level of service. Our level of marketing materials - quality and quantity - are challenging to any company, but theyve pulled out all the stops to help us.
Randy responds quickly to any issues we have, AND resolves them quickly! He does a great job keeping us up to date and running smoothly!!!
Randy Sparks has worked with us for a few years now and is always responsive to whatever we need. Very satisfied customer...
Xerox Docugraphics delivers excellent products with exceptional customer service. Randy Sparks is as knowledgeable and reliable as anyone Ive ever worked with.
Super responsive and great follow up!!
We are thrilled with the service and quality here at Coligny Plaza!
Docugraphic responded to our call in a timely manner and identified the problem we were experiencing with our copier quickly and efficiently and resolved the problem in a very professional manner. We highly recommend them for all of your copier and printer needs.