Got the $25 wash. Went very fast, and didnt get all the bugs off the front. Coating only seemed to last a few days and then no longer repelled water. To me, wash might have been worth maybe $12-15, but certainly not $25
I went through the car wash for the first time this morning and when I got to the area to vacuum my car out I realized that there was still a lot of tar and bugs left on the front of the vehicle. I didn’t say anything or complain, but started wiping the bugs off myself. A fellow (later I found out his name was Josh) from the car wash came up behind me and asked me if I had five minutes. When I told him yes, he told me to go back through the car wash and they spent an extra amount of time scrubbing my vehicle to make sure that it was spotless and clean. Now that is good service and true care for the customer! Really appreciate the people at this car wash and will be back soon!
Be careful with larger vehicles. My husbands bullet antenna got ripped off his truck. Ive personally found multiple fresh scratches on my new truck as well. Kept saying it wasnt their fault so I decided to try one last time today and again Ive got multiple scratches following the pattern that their roller brushes go and a fresh dime sized chip on my passenger side door. Not happy.
Friendly service! Equipment always works! And does a pretty good job of cleaning my vehicles!👍🏾👍🏾
Local car wash on Ladys Island, SC. Reasonably priced, soft brush car wash that actually washes the exterior and windows. Do it yourself vacume which has suction to clean any interior, microfiber rags and cleaning solution also provided.
Have a wash club membership for both my vehicles use the wash regular and usually does a good job sometimes the wash doesn’t take the bugs off but nothing a rag and spray won’t fix, only concern I have it I have to tell the person whoever it may be that I need space behind me in the wash tunnel and not to get someone in line right behind me because my vehicle as most new ones are coming as you have to touch the brake pedal for a moment and shift into gear as the newer cars have an interlock on them to shift back into drive but some give me the extra few seconds other just tuck someone in right behind. My suggestion would be to review with the staff about giving a little space between cars in the tunnel but otherwise a good wash. I kind of wish you could use it more than once a day if it was needed but do understand about it being only once a day per vehicle
Great carwash. Fast, thorough and efficient. Gets car super clean. Nice staff. Clean, well managed operation.
Usually better, but not this time, will go back though .
They always do a good job. Friendly staff. Free vacuums and rags to complete the job. Unlimited washes are the way to go if you are crazy about a clean vehicle.
Service is slipping for the price. Wheels not getting clean, tire shine coming off on paint, comes off but negates getting car clean after few days
Gotta love leaving the car wash and seeing the shine from a fresh wash! Oh and i cant forget about all the friendly faces that always greet us with a smile
I was vacuuming out my car and this old lady was walking around the place in her underwear right next to me it was unprofessional and disgusting
Great service by hard working people
The absolute best car wash with the best employees!
Best carwash ever! Fast and reliable service! Clean vacuum areas. Great to use even when the weather is bad.
Very friendly staff, always available to help for a good and fast experience! Best car wash in town!
Great. Truck is clean and shiny, vacuum worked. Towels to dry. Great experience.
Quick and efficient. Love the monthly plan so I can drive right in and ean up my car as often as I want.
Great car wash. Employees are friendly and knowledgeable.
This place is great!! The vacuums are a little weak well at least the one I used was! Other than that its very decent
Great car wash. Employees are great and helpful
I love going there!!
Best car wash around! Good quality good people good price!
Tyler was fantastic. Without being prompted, he went around and inspected the vehicles that just finished the wash and upon seeing that my front still had bugs on it, he offered another trip through the wash. Clean and sparkly! Thank you Tyler!
Very good. Supplies for cleaning were plentiful, vacuum was strong
This is a great car wash! The whole experience is top notch. Its fun to ride through and watch the colored lights in the wash, then pull into a covered stall where you can take your time to vacuum and use fresh towels to clean your interior. If you have a subscription, you just drive right in - super easy!
Good car wash. Too expensive. Drying towels are always wet.
Love this Car wash. It is very easy to keep my Truck clean! The staff has been great and is very friendly. My children love that they can help easily with the vacuums and the drying of the Truck. Well worth the subscription price! Definitely recommend!
The price is reasonable and they are very good at what they do 😊👍.
Great experience all around. Attendants are personable eager to help and always have a smile on. Facility is everything you would expect in a carwash. New equipment and ample availability. I would recommend this business highly to anyone that asked.
The car wash uses plenty of soap but does leave behind a little dirt. But loosens it all up well enough to easily wipe off with their micro fiber towels. I also drive a truck so the little dirt that I speak of can be expected.Its a great car wash
Manager was rude. Overheard him belittling his employees. Very unprofessional.
Super nice people and clean facility.
Where else you can get your car wax or wash without getting out the car
Absolutely great car wash car was clean vacuums work awesome great value for the money.
Do not go here! The car wash damaged our car and the manager was just trying to cover themselves and not help us. The owner called and said they couldn’t do anything because our car is half a year over their insurance coverage. Scammers and not professional. Beware!Edit: the owner takes damage to your car as seriously as he does getting the name right of the person to which he is responding..
The staff is extremely friendly and offer a great deal on their monthly pass!
Great deal and location
Very good service and very courteous.
A really good, efficient system that enables me to take great care of our vehicles. Very convenient, quick process. The staff are all pleasant and helpful in any way needed.
Best prices for the month,got OCD can have your car cleaned daily for one low monthly price.
This place washed my car really good I was afraid that it would scratch up my rims but surprisingly it did a great job got the unlimited car wash plan will be back tomorrow 💦💦💦💦
Great service!
The best car wash on the planet in my opinion. The staff is amazing, always friendly, they do a great job. Everything you need is provided the car wash is unbelievable. I have never seen a car wash like this. Once you drive through the wash there are large clean bays with excellent vacuum cleaners, Clean cloths, window cleaner and bins for trash. You can take as much or as little effort as you want into touching up your vehicle. The outside will need nothing after going through the car wash just whatever you want to do for the interior. Much better than paying 20 dollars at places that run your car through the wash then have several people throw a towel at it and call it clean.
A really great Car Wash, not only does it have nice workers, it also makes washing a car fun, because they add rainbow lights and it feels like a little car disco when youre in the wash, overall a great Car Wash
Brought my truck there today for a was at approximately 9:30am 4/22/2020 for a wash. After I got my wash, I pulled around to the side parking lot so I could see about upgrading my package. The gentleman there said I would have to see the Manager about that. He looked inside the build and even called out for him, but no answer. He stated that he maybe in the back of the building so I walked around and didnt see him. I waited at the office for approximately 10 minutes when the working spotted him sitting in his car. There was a accident with 2 cars in the wash and thats when he got out to investigate. I could see that the accident was going to take a few minutes so I left. The manager could clearly see me standing there and was in no hurry to assist me.
Happy they provide towels vaccumes
Best do it yourself car wash! They do the outside and the vacuums are free
Superb customer service. Friendly staff.
Good car wash
So let me be the first one to admit that I was wrong. This car wash is an automatic one without a detail option where you pretty much do everything yourself. I was definitely not a fan when it first went up. Not that Im lazy but I have all this equipment at home and when it comes to washing my car if I pay to have it done I dont want to do anything myself. We stopped by to check it out cause there were bugs all over my car and I didnt care how it turned out. BEST auto wash I have ever had. The employees were amazing. Their packages are fairly priced and they offer it all to touch up your car once its done. It only took a min to touch up the windows and that was because the bugs were caked on! They offer towels, cleaners, vacuums, etc. They have it all!!! Im a believer Tidal Wave and am happy to announce I am now a monthly subscriber!
Car looks great, vacuums worked well. Will be back.
When the Jeep was back at the house after the car wash, I could not believe it was a drive-through wash. It looked like it was hand washed and tires treated to top it off. Very happy!
Incredible staff
We truly like this car wash. It is convenient, we love having the dry down towels, cleaner and vacuums readily available. I did have an issue with my wifes car after running through the car wash many times over the last several months. When I contacted Josh to discuss this we agreed I would bring the car in and we would try the process together. Upon arrival Josh went above and beyond. We stood in the parking lot for an hour, in 95 degree heat, buffing areas of the car I had concerns about before running it through the wash again. Josh followed me through the entire wash and we inspected the vehicle and had NO issues. Josh was not done. He said to please let him know the next few times we bring the car in so we can ensure there are no future issues. I had a business for 16 years and we tried to provide the same level of service that Josh and Tidal Wave Auto Spa in Beaufort provide.
Great employees!
With the monthly plan, I take my car almost daily.
Love it! We have a family account! Great staff. A++
Amazing car wash!
Outstanding car wash and staff! Best ever in my opinion. We are always met with a smile and the manager Josh goes out of his way to make sure everything is perfect. Always an abundance of clean towels and supplies to fine tune the wash experience. Keep up the good work and it is great to have you in the neighborhood!
I love working here. Josh is the best boss anyone could ask for and the owners are always so bright and cheery when they visit. The wash does wonders for all customers vehicles. Its been a pleasure to work here.
I have already used the car wash numerous times! Great location for a convenient quick wash. Staff are nice and knowledgeable. Purchased a package for three cars for the next three months. Very satisfied about the services offered. I spoke with Tim (from corporate, CEO?) who took the time to explain the companies management philosophy and future state goals. If possible, I would like the chance to speak with him more about the company and its opportunities.
UPDATE: I posted a review with my issues with Tidal Wave Auto Spa and almost immediately I was contacted about the issue. Josh went above and beyond to make things right! I hope they will find a way to communicate that there is a manager with whom one can discuss issues, because he was infinitely fair in making sure I was satisfied. It turns out that Tidal Wave Auto Spa really does deserve every 5-star review they receive.
Nice wash. Nice guy at entrance.
The employees are fast and helpful.
A top-notch car wash
Best car wash we have ever had. Worth the $$$. Our GMC Sierra has not come out looking so good. The free vacuums and drying towels are great. Michigan needs this there!
Great place ...needed something like this for a long time. My experience with this place has been top shelf... for all the negative reviews of locations and access...i hope one understands that if you gave everybody a gold brick .... someone would say his was the wrong color. Keep up the good work
Great Experience. Every employee was personable and efficient. I appreciated the towels and Windex which were provided.
In addition to the FREE car wash opening offer, it was nice to be greeted by friendly staff who seem to be happy to be at work. Lets hope that lasts beyond opening week. The premium wash was really good too, and I appreciated the possibility to vacuum and polish the car in the shaded area without a time limit. The big bonus was really the kids reaction to going through the wash - great entertainment value (see the video).
The carwash is decent. I enjoy the atmosphere and the setup of self cleaning system.
Excellent service!! Employees were very nice and helpful, and my car has never looked better!! Will definitely be returning.
I love getting my car washed here.
Brought my truck through today and was absolutely unhappy with the results. The car wash completely missed the bottom half.
Best in town..clean right no problems..management listens and cares..unlike older establishment who takes your money and never says thank you.
By far the best car wash Ive ever been to. Supplied detailing cloths and sprays post wash
Excellent experience! My car looks fantastic!
Great wash, not too loud for the young ones (actually put my son to sleep). Can use the vacuums after your wash for an unlimited time, they also provide rags and cleaning solution.
Excellent car wash service that was definitely needed to the area. It’s a no brainer to join the car wash club if you love keeping your ride nice like I do. The vacuum is even free and they provide window cleaner and rags. What else could you want. They got my vote hands down.
Very nice carwash! Great facility, friendly staff, reasonable prices and shaded spots to detail and vacuum your vehicle after the wash. The fact that theyre giving EVERYONE a free wash during the first 30 days is awesome!
I just left there after getting a hot wax and it was a total waste of $15. The pollen is still on my car. I will not go back.
Great car wash! They have towels for drying and spray for windows!
Love ❤
Fast and friendly service
Very fast and quick service
Great vacuums and a decent car wash. Worth the money for the monthly plan.
On tbe monthly. Best deal and service.
They do a great job and are very friendly and helpful. I purchased the Club feature which includes one wash per day with unlimited use of the vacuums and cleaning supplies. Such a great deal.
Great service
Love how easy it is to keep my car clean now that they are in the island.
Love this place. Great friendly staff and much needed car wash for Beaufort. Can’t say enough good things about this place
The carwash does its job but I have a membership and visit at least twice a week. And Ive noticed that certain cars get more of a prewash than others and I pay for the most expensive package and leave with bugs on my grill. Im canceling my membership.
Quick in and out. Clean car. Vacuums suck!
Not worth the money. All they do is run you through a fancy water and light show. Missed the bottom 6 inches of my Camry. Then, if you want to clean the interior you have to vacuum and wash windows yourself. That interior cleaning is what I go to a car wash for! For the price they charge, it should be FULL service.
Excellent customer services. Josh was very helpful and willing to assist with any issues I had.
There needs to be a separate lane for fast pass customers. I always end up waiting for 10 minutes in line while watching other cars go by . Its ridiculous. I will be cancelling my membership after day.
Does a great job at cleaning your car. Friendly and helpful employees.
I love this car wash. My car stay shinning for weeks