I use to love this place and out of nowhere it’s now closed. You should of at least told your customers!! I have been waiting for you to open now that I look on the website after months of it saying it’s opened and it’s close now it’s temporarily closed!!!

I have been trying to cancel my membership. I am being charged for a gym that is not even open and was charged in April too! Not even told that we would be charged again in September for a gym location that isnt even open. I received one email that I would get a credit for April, I dont want a credit I would like my money back and membership cancelled. Very frustrating!

AWFUL GYM. For a gym that is all about women’s health and betterment they truly do not care when you have to cancel due to medical reasons and will still charge you. When i went to cancel as I am having a huge unexpected surgery i was not told I’ll still get charged for the next month or a $10 fee. When I called the manager she was very rude and unsympathetic. She followed up with an email that was just the agreement. No hello or thank you. Nothing. I wrote back. Her email 12 hours later was again rude. Do not get a membership here if you expect to have an unexpected medical issue and need to cancel. They care more about the money than its customers

VERY UNFORTUNATE! This gym is closed and nobody no one is answering the phone. This service is upsetting. Im filing a complaint with the better business bureau and consumer affairs as well. My card is still being charged for a gym thats not even open and not wanting to go to anymore.

I was given a week guest pass to try this gym out. Sure am glad I did. I wound up joining on my 2nd visit!.Its just for women and I feel so comfortable working out here. They have so many classes included in your membership! I love that the place is clean and smells good! LOL!Zumba tomorrow! I cant wait!

The gym is closed so why they still charging my credit card and the gym is closed .. and no one answer the phone when you call... I dont understand that, to bad service.

This LR is certainly the best. Its so clean, the staff are some of the nicest most helpful people Ive ever met, and the members are like a giant family.They really work hard to keep their members happy and make sure they are well taken care of. This location just got a lot of new equipment that the other locations dont have which really allows us to push ourselves further to reach our goals and step out of our comfort zones.Awesome trainers.Awesome instructors.Awesome management team.Awesome equipment and classes.= Awesome gym

Horrible, gyms were closed, they are still charging me, and no one is answering the phone. Horrible service. Im filing a complaint with the better business bureau and consumer affairs. You all should too, if they are doing the same!

What an awesome gym!!!! The staff is amazing. Denise, Karen and Danielle really make me love getting up in the morning to come work out. A special thanks to Denise for keeping me motivated with both excercise and nutritional advice. They make you feel like you are part of the family. They always greet and say goodbye to the members. The place is always spotless and Other members are so friendly. I will always be a member of the Bayshore Lucille Roberts family.

I started coming to Lucille Roberts in Bay Shore 8 months ago and immediately quit the other gym I belonged to because of my great experience at Lucille Roberts Bay Shore! Each instructor is wonderful and the staff is so friendly and nice. Denise and Karen are awesome and so helpful and even know me by name now. I truly have enjoyed my time here at Lucille Roberts! Simone is an amazing trainer too, Ive lost weight and inches thanks to her! Yeah!

Working out at this gym is like being part of a family. All of the ladies respect and motivate one another. They keep everything clean and neat which is very important. The classes are fun and they offer small group and one on one training sessions for extremely reasonable prices.. and you definitely see results. Thanks ladies =)

I dont know what Id do without this place! The staff & trainers are amazing, helpful & truly kind people. Very clean & welcoming environment with great equipment & classes. The babysitter is so so wonderful & is the main reason I am able to keep coming almost every morning. This really is my home away from home. Keep it up Bayshore!

Ive been a member here for almost 5 years and I love this gym! Denise and Danyelle are the best! Always friendly, helpful, and encouraging at the desk. The instructors are all great. There is an awesome variety of classes from P90x live, to kickboxing, step, barre, toning, yoga, and my favorite - Zumba!! I have made so many great friends here and we all encourage each other and have fun while working out.

Very bad servi6 the keep charging my credit card and the gym is close ..and no one answer the phone when you call...

Awesome Ladies only Gym. Great classes, terrific trainers, Instructors and staff. They offer a wide variety of Small Group Training classes, like Boot Camp and TRX. They offer Personal Training, 1 on 1 sessions to give personalized training to help you meet your goals. Great environment, energetic atmosphere and super clean. Can not say enough great things about this gym.

Love this club! Best staff, incredible instructors, great babysitters. Love the variety of the classes for all levels of fitness. Great members, everyone is friendly and encouraging. Lots of new equipment and personal training area is great. Theyre the best!!

Ive been coming to this gym about a year now. When I first signed up, I thought that signing up for a year would be a waste of money, considering the fact that I wasnt going consistently to another gym.. A year later, I am in the gym 4-5 times a week. The staff is beyond friendly! Theyre encouraging and are the there to help you reach your fitness goal. The classes are amazing and the instructor take the time to get to know you. Since joining Lucille Roberts, Ive lost 33-34 pounds! I feel healthier, happier and stronger!

Everyone needs to come here this is the best gym ever I have been a member for 5 years here lost over 100 pounds and this is all due to the wonderful staff The manager Denise Cooper was the whole reason I joined her personality an her smile won me over. THE instructor, each an everyone of them are the best of the best they have kept me motivated to keep going their classes are amazing an they have all the latest gym equipment to keep you going, Zumba is my favorite an Kristen an Tracy are my favorites but every instructor is super AMAZING. I also love the fact I was able to work out because its a woman only gym which I love LOOK LADIES GO CHECK IT OUT you wont be sorry

SCAM, worst GYM ever, all scam, they won’t give you a paper agreement and then when it comes to cancellation they never want you to do so, rude manager in bayshore, lier stuff, They never Emailed me the agreement and after 2 weeks when I got back pain and wanted to inform them that I won’t be able to continue and it’s only 2 weeks past but the mangere says that I’m making excuses and now they are charging me 100$, they love taking money but when it comes to giving they will never accept...!!!!!

Super friendly, clean gym, fun instructors! I havent had a problem getting a machine, easy to access as it is located straight off sunrise, plenty of parking. The challenges and giveaways that they have periodically keeps me motivated and coming! Love Karas kickboxing class!

Great gym and very friendly staff. Evening workout classes are great. Any level can participate, since the instructors show beginner as well as advanced movements for the exercises.

So thanks to Denise for keeping me motivated. ..love this place clean comfortable. I had a hard time going back to the gym but thanks to her motivation Im back and feeling great

Ive been coming to this club for 6 years now and couldnt be more satisfied. The classes are fabulous, the trainers are knowledgeable, the staff is helpful, the gym is clean, the babysitter is amazing. My daughter looks forward to coming here to play with her friends while I work out.

I enjoy the variety of classes offered at LR. The staff and members are friendly and helpful. The instructors and personal trainers are knowledgeable and personable. Theres lots of new equipment and an improved personal training area.

Great gym if you keep bankers hours or dont work. I liked the few classes i was able to attend but work made if almost impossible to get to the gym when it was actually open. Canceling was a pain in the butt, you HAVE to do it online and only if you created a Lucille Roberts account.

Love this place!! The staff is helpful! The facility is always clean and organized. Great equipment and awesome classes!

Ive been to a lot of gyms and I must confess, I wasnt all to sure I would like this gym. WOW was I wrong!! It is always spotless and I can not speak enough about the staff at this place. Above and beyond! The classes are awesome, the music is bumpin and Im motivated!!! Thanks Lucille Roberts!

Thanks to the encouraging staff at Lucille Roberts Bay Shore, who keep me motivated, and my favorite Zumba instructors, Axel, Karen, Danielle, Tracy and Gerard, I have dropped 52 lbs and I feel GREAT! people dont even recognize me :-) I cant say enough good things about this gym, the manager, Denise is WONDERFUL!! Ive been going through a very difficult time the last 6 months, still am, I feel like my life just crumbling around me most of the time, this place helps me regroup, clear my mind and focus on me for a while. Thank you so much xoxo

Absolutely love it there, definitely feel welcomed and everyone is helpful.. Its my home away from home... Been there for 3 years now

Pretty good. I like the fact that they offer 430 classes. But they used to offer a class on the :15 of the hour which I liked because I could just work out straight through but they dont do that nomore. So the class starts on the :30 of the hour which I dont like because whenever I work out, Id like to get in and get out. But I hardly ever go to this one so Im use to the time of the class being at at the:30 of every hour. But I do wish more lucille Roberts would go back to not having that 15 minute break in between classes but I understand why they do it. The parking here is sufficient enough but its a easy to pass up this place on the road if youre not careful while looking out for it while driving. The classes here are pretty good and their bathroom is pretty clean too.

The stuff is good. The gym is great for women only. HOWEVER the hours make it almost impossible to go

Bayshore is an amazing gym. Its really like family. Danielle is a SWEETHEART!!

Love Lucille Roberts. Wish their prices didnt go up so much.

Come and visit Lucille Roberts in Bay Shore ! You wont be sorry ! Its a great place to work out and they have new equipment . Price is great for all you get!

Gerard and Danielle best Zumba instructors ever I got such a great workout!! All the equipment is new and the gym is very clean.

The place is spotless, the staff is friendly and I love the fact that its women only! Im in far better shape now than I was 10 years ago.

Staff, facility and classes are great, but for a gym for women their lack of babysitting is awful. They only have the option a few hours a day randomly. Looking for another gym.

Nice employees, clean gym, plenty of good equipment and love the classes. Would have given more stars but they close too early during the week and barely open weekends.

The classes are amazing and there are no Stinky boys around. Staff is super friendly, its more like a family and less like a gym.

Clean, very friendly staff, only womens gym and plenty of classes you can try!

Very clean and you can get a exercise machine with no problem. The worker are very helpful and greet you as you walkin and as you leave.

Joining is easy, trying to get out of this no contract nonsense, not so easy~

Great gym for strength and cardio training.

I go to Lucille Roberts in Bayshore....LOVE LOVE LOVE the classes. I do P90X with Simone....ZUMBA and ZUMBA STRONG TONE with Tracy and also ZUMBA with Kristen and Karen....awesome classes...def great instuctors that care and wanna help you and give you an AMAZING work out !!!!!!! Denise and Karen the managers and Danielle are great and always smiling and happy to help. I look forward to going to the gym !!!!

I would like to start by saying that I have been a member of Lucille Roberts since 1977. That being said I am now 57.. 40yrs and still going STRONG! I would like to commend Denise Halbig Cooper, Manager of Bay Shore... Denise has been a Blessing to me along with everyone else ...But I have to say Denise goes above and beyond the call of duty...Always a welcoming smile and an absolute asset to your business... She has played an intricate role in not only being a GREAT manager but becoming a Great friend, always there to listen and has helped me get out and back to the gym after my meltdown and depression after my Son passed away 3yrs ago... She went out of her way when she noticed that simething wasnt right with me. Knowing how very much I love and needed this sisterhood of wonderful managers and staff reached out to me and in her magical Denise way and asked me to come in and chat... I owe alot of my recent happiness and wellbeing to her Love and caring... If there is a certificate and or trophy Denise Halbig Cooper is by far the one who deserves it!!! Thank You from the bottom of my Heart n Soul! MUAH!I would NEVER go to another gym... Thanks to people like Denise!!!!!Love Always,Patricia Matera aka Patty Gunz!!! Lol

Its a good gym for women. No pressure and no awkwardness when working out.

Great atmosphere and super friendly desk employees and babysitters!! Classes are amazing at this location !!!!

Super fun classes & always so clean!! (:

New member Zumba is the best !! All the instructors are great !! Love it !! Glad I joined !!

Great workouts and instructors.

Gym is great

Get for a work out

Women only !

Small place for exercise

Excellent

Excellent