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Courtyard by Marriott Battle Creek
12891 Harper Village Dr, Battle Creek, MI 49014, United States
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Courtyard by Marriott Battle Creek

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Pi
Review №1

Workers are rude and even manager was not nice! They should learn how to work with customers nicely and politely!My family traveling all the time and never had this bad experience with workers when we are staying at Courtyard by Marriott. I wouldn’t go back!

Ja
Review №2

The room was OK though not as clean as I would have liked. The night staff was very rude and the lack of breakfast and only having an expensive coffee/cocktail bar for a few hours a day is why I wont go back.

Je
Review №3

At check-in we were greeted by Crystal, who was extremely personable and professional, made the process easy. Through the evening, we crossed paths a few more times and I couldnt be happier that it was her who we interacted with. A sincere thank you, take care...

ro
Review №4

Garbage left in bathroom from previous guest. Trash receptacles all over the property overflowing. No housekeeping service. Weeds need pulling. No free morning coffee service.Paid Coffee service closed at 9:30 AM. No soap or shampoo in bathroom. Whole place needed a good cleaning.

Ka
Review №5

Hotel needs some updates. Room furnishings looked like Modern 2012, exterior had flaking paint and the outdoor patio was apparently under construction, area roped off and a pile of patio furniture (some of the patio was open and was fine). Room was not as clean as it should be, dust and smeary mirrors and and smelled like feet. TV did not work. Bed was clean and comfortable. Bar and Starbucks was not attended (staffing shortage Im sure). Not up to Marriot standards in my opinion. If it hadnt been free with my points Id have asked for a refund.

Ri
Review №6

My second stay at a Marriot and the second time I had to ask for a washcloth. Having no breakfast was also very disappointing

Am
Review №7

The front desk help Crystal is absolutely amazing! She worked thru a full hotel checking people in and answering the phones all while smiling. She was so busy, for real I dont know how she does it! Keep it up Crystal 😜

So
Review №8

Well maintained room. Pool area was clean. Not much by way of other services for the price. They do have a food/bar area with limited choices.Overall good place to stay for a short getaway.

Th
Review №9

1st timer. SPACIOUS room design. Fire pit area perfect for nice p.m. outside relax! EXTREMELY close to tons of retail/food/& other adult goods.Only downside is EXTREMELY soft water.

Ba
Review №10

Worst hotel Ive ever stayed in. 260$ for a room with no microwave, the smallest fridge ive ever seen, no shampoo and conditioner and they dont do continental breakfast. Ive never been to a hotel that doesnt do breakfast and we go all the time. They had a small starbucks but was not open either days we were there. I needed an extra blanket and was told no, the pool water stunk so bad we didnt swim and it was covered in rust all over the walls. . We harrasses by this group of very young kids all night! . I will never ever return to a marriot. We paid 260 to lay in a bed! Horrible service

Do
Review №11

Prices on the room is high, the room was very nice. They did not have breakfast,

Jo
Review №12

BED BUGS…🪲🪲🪲Be careful to inspect the bed closely. I was attacked by bed bugs within minute of laying in the bed… after changing rooms I was informed that they have had incidents in other rooms..After all this I was still charged for my rooms…

Ev
Review №13

Booked this hotel online for a wedding, when we showed up after the wedding they had given our room away after emailing us at 1pm the day of the wedding, telling us we didnt have a card on file. When we booked the room online however, we had to put a credit card down on file in order to book the room. Our card was not charged, but its unacceptable that our room was given away. According to others in the bridal party that have also stayed at this hotel, this is not the first time this has happened. Infuriated at midnight after the wedding when we showed up, we were forced to drive to another friends house 30 minutes away. Long story short... skip this hotel.

Da
Review №14

Needs up dated, the fire pit did not work so my team fixed it so we could stay warm while we had a couple of beers outside. Never did see the Starbucks opened for the week we were there?? Needs to provide coffee there in the morning before 7am when we have to be at work. Wax seal leaked in my room. It was clean but you need to ask to have your room cleaned every day of it will be every 3rd day! Will look for a different hotel on my next visit to our plant there.

Bo
Review №15

Our room was very nice, it had a small refrigerator, and no microwave. Their snack shop in the lobby was pretty bare. Unlike their sister hotel nextdoor that was fully stocked. The complimentary coffee for the room was ugh too!

Au
Review №16

Rooms were very clean. Parking was great and location was great, by lots of shopping. Service and amenities, awful. No complimentary coffee anywhere in lobby only in your room. Called front desk for things, ended up having to go down to get them myself. And being an autism mom, with a service dog, disability awareness sadly lacked by all staff here. I would take a Hampton over this hotel!

Ma
Review №17

Positive: Friendly staff Negative: Stairs used to 2nd floor had a funky aroma

Le
Review №18

I applied at this place and they were very rude and snobby. Took one look at my skin color and I already knew I wasn’t going to get the job. No one introduced themselves to me and when I spoke they could careless, was even told to my face I was “one of those people” what does that mean! Truly a horrible experience.

Se
Review №19

Enjoyed our stay here. Good service nice rooms and the staff was excellent!! Will stay again soon

Ve
Review №20

Positive: Room was large and clean Negative: Overflowing garbage at the entrance, took 20 min. To get check in help, No coffee or Continental Breakfast,minimal amenities not even any shampoo,

Je
Review №21

Good chain..they can be a whole lot cleaner inside and out. The parking lot..with the drifters in the lawn chairs. The lobby was dirty. The elevator wasnt vacuumed or wiped clean. The room could have be a bit cleaner. Yeah I wouldnt stay again.

Ja
Review №22

Clean & everyone very nice! perfect

Ho
Review №23

I brought my two grandsons here to use the pool and have a relaxing weekend experience The pool was extremely cold!! Management said that they would report it and get it warmer. So the next day we were in the pool still extremely cold! There also is no maid service though they do not tell you that before you spend your money.We left our room in the morning expecting to have the trash removed and dirty towels removed as well as replenish the coffee... nope!!! Extremely surprised and disappointed!!! I will not come back to this hotel again

Ni
Review №24

It was okay. But the pool was very cold not heated. You have to set up time slots to go swimming. The tv in my room was completely unplugged so I had to set the cable up myself. The bistro isnt what it looks like online here. No free breakfast. My bed and couch had what looked like blood stains on it smfh.

Sa
Review №25

Was clean, friendly staff. Room was nice as modern. Ready to get back to daily service without asking though.

sa
Review №26

Was a great stay Crystal gave excellent customer service was attentive to our custom needs positive attitude and genuinely helpful I recommend her for a raise in pay ty Crystal for making our vaca so easy and relaxing also the room was super clean tub youd be glad to bath in and bed so comphy we almost missed check out

Mi
Review №27

Clean, looks new, staff great, close to firekeepers casino

Sh
Review №28

Positive: The bed was comfortable and the shower was nice. Negative: Pretty filthy. The bed was messily made. The sink had water spots all over it. The glass wall in the shower was streaky. The garbage outside the front door was overflowing when I got there and still was the next morning. No complimentary coffee.

Le
Review №29

What can I say about the Court yard Marriott in Battle Creek...Well....My Husband and I had a Disable Room..It was Very Nice..I loved the Bathroom...Roll in Shower..Just Awesome...The Housekeeping Staff..Just Wonderful..The Ladies..Were just Grand...However...The Front Desk..Assist.Mananger..She was Nice..Good Customer Service...But her Staff...Just Not Cool..Need a Class on Customer Service..But..I will stay again..In the future...The price..Very Nice..

Ro
Review №30

The room was clean but not fully. It was old looking. The bed was lumpy and very uncomfortable. Was not able to use the pool because it was booked. I travel a lot was not impressed with it specially for the price. I expected better.

La
Review №31

2nd time staying here. Great place, clean and the rooms have great size to it.

Ch
Review №32

Courtyard Marriott is by far the best hotel ever to go in business. The staff here are absolutely amazing and would recommend t this hotel to everyone

Lu
Review №33

Ended up having bed bugs and didn’t realize it till I have bites all over me. The bed was uncomfortable and the elevator is sketchy.

Tr
Review №34

Scammed me out of $250 for a room I never checked into Horrible unprofessional people there is no excuseDidn’t want to let me talk to a manager for days and told me to take it up with my credit card company we’re not giving you anything back never even check theater was on the property cancel the room and they charge me anyway

ja
Review №35

Perfect & cheaper very clean, very nice

Ve
Review №36

Positive: Staff was accommodating let me check in early after working night shift at hospital and being stuck in town due to snow storm. Friendly staff Negative: Stairwells, hallways, and carpet in rooms were dirty with wrappers, crumbs, etc. Looked like had not been vacuumed in awhile.

As
Review №37

Very rude staff and uncomfortable beds, I woke up with a back ache. Will not be returning.

Sa
Review №38

Super clean coupled with an awesome staff made for a wonderful weekend stay!

Ve
Review №39

Positive: Its a new property. Negative: Outside the front door was filthy with a pile of cigarette butts. It looks like the janitor or groundsperson was absent...the next morning the mess was still there. No mention of a charge for breakfast and coffee.

Te
Review №40

Someone had a heck of a party while I was here. Yelling and screaming, cops showed up...The service at the little bistro was great. The lady at the front desk was great to me when I checked out, she gave me a candy bar for my birthday!

Ly
Review №41

Enjoy the hotel only thing is no hot tub

P
Review №42

Horrible! Garbage overflowing outside the entrance, long wait to check in, they didnt offer any breakfast or even coffee in the morning because of call-ins I paid $249 for 1 night, I dont recommend this hotel

Ti
Review №43

We have family in Battle Creek so we visit often. This hotel is decent and has clean rooms. The halls smelled like Marijuana and there were kids running around the halls though.

Li
Review №44

This would be the second time I have stayed in this hotel and my experience the first time were good but the second time was great. I was walking out from my room with my sick daughter to the front desk to ask if their were stores near by so i could get some medicine for my daughter. The friendly staff (Hailey) was kind enough to point out where the store were. She then ask if my daughter would like some hot chocolate to help with my daughters cough? As the hot chocolate was being made Hailey brought out a pillow and blanket for my daughter to make her feel comfortable. All this without me asking. She went above and beyond to make sure my daughter and I were comfortable.That wasnt the only thing that made it great. The rooms were clean, the beds were comfortable and had a pull out bed for my other kids. Had a gym and a pool. Hailey wasnt the only staff that were friendly, she was only staff who did what it took to make her guest happy. I would definitely stay there again and recommend the hotel to my friends and family.Thank you Hailey for making our stay Great!!!!!!!Sincerely Johnny and sick daughter

Pe
Review №45

Arrived to the hotel. The lobby was empty for ten minutes and phone was ringing off the hook. This should of been my clue to get a refund. Walked into the back employee area and no one there, had to get someone from inside the kitchen to check us in.While walking to our room, everything smelled like Marijuana. The hallways, the elevator, even our room. There was no escaping the smell and the management here turns a blind eye to any enforcement. The room was semi clean. There was dust on counters that should be disinfected due to Marriott covid guidelines. The bathroom had a single pube on the counter and then upon opening a towel, a long black hair was found. This did not give me a cozy feeling that we were in a clean, disinfected room.There were people sitting in the lobby on multiple occasions unmasked even though policy states everyone must remain masked. No one enforced anything at this property. Stay was noisy the entire time, doors opening and closing all night. Lots of people just hanging in the hallway and parking lot for unknown reasons. I have stayed in many Marriott properties but this one was the worst. I would avoid staying at this property unless management starts running it like a Marriott.

Mi
Review №46

Positive: Clean. Big showers. Negative: no microwave in room

An
Review №47

Positive: Quiet, friendly, helpful staff.

Jo
Review №48

One of my most favorite hotels around.

an
Review №49

I’m a travel nurse I frequently come toThis hotel only.. clean, staff respectful, bed cozy but not like mine At home lol Only cons is the open shower I be freezing trying to shower 😭 I’ve never smelled weed here if I did I wouldn’t come back just being honest .. the wait at the front desk can be irritating when you ready to set your stuff down and unwind smh .. but the ppl that I’ve witnessed in the lobby we’re ppl who had late check ins and not willing to pay for the day b4 to check in early .. which to each it’s on ....

We
Review №50

Very clean, modern hotel. Friendly and efficient staff. My 2 biggest concerns during hotel stays are the cleanliness of the bathrooms and sheets/beds. There is nothing worse than finding a hair on the sheets or a little mold in the corner of the shower. Our room was spotless. Nice, modern design, and not a stray hair or mold spot to be found! And I promise, I ALWAYS look! Beautiful, inviting lobby and courtyard. Would easily stay here again.

Ri
Review №51

Positive: Room bed Negative: The girl that checked me in needs a little work

Lo
Review №52

Did not go there so no comment on it

We
Review №53

Our 2nd time staying here and we loved it. The rooms are really nice and the staff was friendly. We will return.

Mo
Review №54

Nice and clean, friendly staff, and VERY comfortable beds. I would definitely stay here again. 1 star lost due to super slippery shower and the lowest toilet Ive ever seen (Im 6 1). The rate was very reasonable as well. Lots of shopping in the area and 5 miles to Firekeepers Casino.

Ve
Review №55

Positive: comfortable Negative: no bar open

Th
Review №56

Great place. Everything is as it should be for a Courtyard. But they told me one price then charged me another. Not cool.

Ev
Review №57

While me and my wife was staying at the Courtyard at Marriott our rooms was not sanitized or cleaned for the four days we stayed there. On day 2 of us not seeing our trash Taking out or our beds made up or even new towels being placed in the room I became concerned. I went downstairs to speak to the front desk attendant (she was always nice and helpful) I asked her why havent our rooms been cleaned and if there was a particular time we needed to leave each day. She responded to me and said per there policy in response to the COVID-19 they only clean the rooms every 3 days if the stay is longer than 3 days which is nasty considering the pandemic at hand but I was not mad at her thats not her ruling. So she stated she could put me on the everyday cleaning schedule upon request so I accepted. The following day me and my family left for 8 whole hours to come back to the same room that has not been cleaned or anything so I seen the housekeeper the following day and asked why my room was not cleaned, she stated they did not have me on the list for every day cleaning. So at this point I was like forget it so for 4 whole days my room was not cleaned, I had to ask for toilet paper and bags to take out my own trash, floors wasnt vacuumed the whole stay. So next time I have to come back here to Battle Creek, MI I definitely would not be staying here. Also the elevator is broken, so if you have a lot of bags I hope you are conditioned to go up and down the steps.

Je
Review №58

Beautiful, clean and quiet! Perfect!!

Li
Review №59

Very nice and clean room. The bed was comfortable, overall a cozy environment. My fiancé and I enjoyed our stay!

Ja
Review №60

My excellent experience with the staff is all attributed to Kalen. He was friendly and personable during my check-in— welcomed me with a smile; asked me about my day; spoke with me through the process which made it go by quickly; and told me that, for my safety, he would not say my room number out loud, but instead wrote it down (very much so appreciated that!). After my workdays that week, I’d walk into the hotel and be greeted by a “Welcome back!” and that contagious smile from Kalen. Wow! Can’t believe staff would remember my face on such a busy week. That felt like coming home. On the evening of my last night, I was on my way out to dinner, and asked Kalen what is the latest time I could get an extra set of towels on my return that night. Kalen told me that if I’d like, he could have housekeeping take a set up to my room while I’m away, so the towels will be waiting for me when I return. Wow— again! Something so simple made my life easier. I travel to Battle Creek often for work, and have visited the different hotels in the area. Because of my experience, I will be sure to stay at the Courtyard for my Battle Creek visits! Thank you for the outstanding service, Kalen!

Ma
Review №61

Friendly staff. Spacious, comfortable room. Secluded location. Very pleasant.

Li
Review №62

I had very high hopes for this hotel since it’s very nice looking and was over $150 a night but here comes the reason i gave it a one star. Customer service was very poor, i’m traveling from out of state and the front desk on the phone was very rude to me on trying to make a reservation for tonight. Then went to the room very nice looking and very clean but i went to take a shower and it was not getting warm! so we called the customer service desk at 9:30 pm and it took about 15 minutes to get ahold of someone ! they explained that it takes 5-10 minutes to warm up but ended up taking 15-20 minutes. For $150 a night this is unexplainable and unacceptable! Also there is no complementary breakfast,for that price which I think is crazy! Definitely won’t be staying here again or telling Friends or family about this hotel!

Rh
Review №63

Great location. Very comfortable hotel. Location is perfect for business travel. Would highly recommend anyone traveling through Battle Creek to stay at the Marriott courtyard. The only recommendation I would make is if you’re going to eat at the hotel plan on it taking some time. The time we stayed there didn’t seem to be enough staff and the breakfast took quite a while to come out. That is hard when you’re on a business trip and heading to meetings.

Ci
Review №64

GSA was in a wife beater. Not the best first impression.

Je
Review №65

We arrived and checked in in less than 5 min. It was great. Got to our room and settled in. The room was huge and nicely updated. The Starbucks in the lobby was amazing on our way to an early morning meet.

He
Review №66

Nice room, always had to wait for someone to be at the front desk, though. No bell or anything....just stand there and wait. 😒Not a fan of the stay open shower, either.

jo
Review №67

Nice place

Da
Review №68

Nice hotel...open the hot tub.

Te
Review №69

Very nice stay.

Th
Review №70

My husband and I have now visited this location (Courtyard Marriott -Battle Creek) twice now in 6 months and I have to say that we will be back. The employees (everyone from maintenance to housekeeping and desk staff) were all very pleasant and welcoming. The first time we had an issue with the remote not working so we brought it to the desk on our way out and said we’d grab a new one when we returned. Well, evidently she couldn’t find a new remote so she moved us to an upgraded room. We wouldn’t have minded not having the remote but she wanted us to be 100% satisfied. That was our ONLY issue the first time. The 2nd visit we ended up having another remote issue, so off to the desk I go. Without question the housekeeper that overheard said it was probably a sensor and volunteered to come to the room and fix it, even though she had already clocked out to go home. She was right and had it fixed in 5 minutes. The only other problem we had was parking, they were fully booked so we had to park in a non-parking spot. Not enough of an issue to deter us though. The rooms were clean (I check weird spots to make sure), well stocked with hygiene items and the temperature was perfect upon arrival, other places we’ve went to they’re cold upon arrival, not Marriott. I feel like I’m missing many other compliments that are probably due, but all I can say is we will return and we we would recommend it to anyone that is going to Battle Creek.

Do
Review №71

When we arrived we had a warm greeting. Everyone at the front desk was very pleasant. They got us checked in very rapidly. When we got to our rooms it was warm and cozy very clean. First thing I noticed was the walk in shower. The bed was very cozy I have never fallen asleep so quick. And me being pregnant it’s usually hard for me to get comfortable unless I am at home in my bed. But no after that hot shower and I hit them sheets I was out really quick. The food at the bistro was very good I had a salad very crisp lettuce nice and fresh. And snack station not bad a lil pricey on something’s. But overall loved the experience we will be back very soon.

Be
Review №72

Chair lift in the pool was a wonderful option! Space for manuvering was great! Staff was fantastic! Best Starbucks coffee Ive ever had. Overall wonderful experience despite design inconveniences.**Please note: bed heights in king accessible unit are too high for direct transfer but pull out couch was usable. Shower controls out of reach to person on fold down bench. All of these were due to lack of thought on the part of the designers and should not reflect on the actual hotel and staff themselves.

Da
Review №73

I appreciate the hospitality from the staff and overall cleanliness and that fresh newness you get upon entering the hotel. The open concept room is always a delight and has that more modern of a feel. The staff even went out of their way to get me a room away from the hockey team and families that were in town.

Ja
Review №74

The showers temperature was only scolding hot and falling apart at that.The wifi didnt work for us on the second floor.The end tables handle was broken off and put in the drawer exposing the nails that just stuck out. They told me that the pool and FREE breakfast were included on the phone. When I got there it was closed and breakfast had to be paid for. I paid $90 for the room mostly to swim for my kids and they told me that I could have visitors to swim and everything. I walked down to the pool and there was a sign saying it was closed. Why say its open? Spent a whole day sitting in a room for no reason and wasted $90 I didnt go to the cheap hotels because I wanted to get away from the issues

Ha
Review №75

This place is AMAZING!!! Seriously, flew in from Washington state to get a truck and stopped here for the night. The front desk lady was very nice and accommodating. Gorgeous rooms! Not sure why it only has a 4.2 review score because Id give it a 10!!

Do
Review №76

Wonderful place nice and clean.

Ed
Review №77

Weather knocked out power to the hotel. Employee made a promise to relocate me to another hotel if I promised not to check out early, so I stayed. When the time came to relocate me, manager flat out refused to honor employees promise.

Ro
Review №78

The Marriott Courtyard in Battle Creek was a very pleasant experience. Staff is very friendly and attentive. The room is very nicely decorated and furniture is arranged in a way that makes it feel more like a home and less like a hotel. The bathroom is huge and modern and clean. The room was very quiet, and dark. Room temperature was easily controlled with the wall thermostat, and worked perfectly. It has a constant fan setting which was great for me (light sleeper who needs white noise). The food in the Bistro is very good and there is a great selection. Starbucks coffee, a full bar, what more could you ask for? Its all right there! No need to run out to a restaurant for dinner. Walking distance to all sorts of shopping. For someone who hates hotels, who is a light sleeper and usually doesnt get much sleep in a hotel, this was a great experience and would definitely stay again!

St
Review №79

I got notes. So I will never stay anywhere else but here. My friends an staff at this place is simply f$&@$!?n amazing I’ve been treated like true royalty since I had unfortunately 2 bad experiences with a couple things I’m not gonna speak on but those who know how to correct an go far an BEYOND did just that plus I got notes I got gifts unbelievable I felt an still feel like Someone special there thank u all u know who u are I’ll see u in a few weeks

Da
Review №80

Positive: The bed was so comfortable!

Ki
Review №81

I was in town for a wedding and I booked a room at the wrong hotel. I was staying in a friends room there until my room at the other hotel was available to check in when I asked Janessa at the front desk if there were any rooms available. Janessa said they were booked but took my info and said she would call me if a room opened up. Janessa called me an hour later and was able to get me a room. I was very grateful for that, it made it a lot easier for me to just walk to another room instead having to drive 15 mins away to get ready for the wedding I was going to. She showed excellent customer service and I feel she should definitely be recognized for it. Thank you so much!

Es
Review №82

Eventhou my preferences were ignored, my stay at the BC courtyard was a very pleasant one.Thanks to Oliver Stovall he went above and beyond to make my Mom and my stay a comfortable and pleasant one. Thank you Oliver, for taking care of us. You were amazing.

Pa
Review №83

A beautiful hotel! Bistro inside, theres a store toy can pick up snacks and drinks 24 hours a day. The room was great, walk in shower, large tv... it was all amazing!

Ju
Review №84

Had a GREAT experience at the Courtyard in Battle Creek MI. Very clean room and the bed was very comfortable. I am picky and dont usually sleep well in hotels but this room was the exception. The room staff was also very friendly and willing to make our stay nice. Mission accomplished!

Je
Review №85

Very nice facility

Vi
Review №86

We arrived a few days early because we had mistakenly made our reservation (online) for the wrong day. The staff was understanding and quick to accommodate us. The room was immaculate, plenty of towels and very cozy. There was even a Starbucks in the lobby!

MB
Review №87

On site dining and bar, very convenient for business travel. Rooms and hotel up to date and comfortable. Dont expect the elevator any time soon. Slowest Ive experienced all year.

de
Review №88

We chose this hotel for a Valentine weekend get-a-way as it was close to Firekeepers Casino where we had concert tickets for that weekend. The hotel received very good reviews and we were very happy with the property, close to restaurants and shopping but set away from busy roads and noise, our room faced a wooded area so we were not looking at parking lots and other buildings. Our room was very spacious, clean and beautifully decorated and the bed was very comfortable. The lobby area was great, loved all seating areas where you could sit and read, watch TV, get on computers, or sit and eat....the books that they had set out for everyone to enjoy were very unique and of local interests. We also chose this hotel as they had a heated pool and workout room....we were staying for 2 nights and wanted to be able to relax and swim and use the exercise equipment. We were very happy with the set up of these rooms, they were side by side so you could go back and forth between easily and were in an area where we could use them any time of day/evening. Both rooms also had large windows looking out at the courtyard area where we sat and watched the snow fall and the winds blow (it was a very wintry weekend we were there) while we enjoyed being inside the heated salt water pool and using the exercise equipment. Very relaxing time!! The hotel also offered a Starbucks and small restaurant area which on the website showed tasty looking breakfast and other food items which we looked forward to being able to use as we knew the weekend weather was going to be bad. When we checked in we asked the hours that breakfast was served but when we got down there the next morning they were already closed and when we asked we were told they closed a half hour earlier than what we had been told. The weather was awful and we asked if we could get something but a second person told us as it was Valentines Day they closed early that day (it was a Sat.) We again asked if the Starbucks was open and was told they would be open when a supervisor came in probably around 3 pm that day...it was 9:45 a.m. at that time! When we asked what time they served lunch we were then told they did not do lunch but would be open later in the day. There were no posted times of when the Starbucks and restaurant were open daily, this would be a big help for those staying. This was our only disappointment with the hotel, but it seemed a shame to have a Starbucks and restaurant that was not available to use.

Pa
Review №89

Good hotel if you are looking for a relaxing down time. Very quiet and perfectly located near everything you need. Great staff!

jo
Review №90

Room was very nice. Amenities not so good. You even have to pay for coffee. Service was good also.

Wi
Review №91

You can still smell the fresh paint when you walk in the door. This Courtyard Marriott experience was probably one of the best Ive had, ever. The staff was lovely, rooms updated and very clean. The Bistro is a nice bonus to the overall experience. Internet wasnt as fast or dependable as I would have liked, but was much faster in the lobby. Close to all restaurants and some shopping. Overall - a great stay.

De
Review №92

Very nice and very friendly.Great room.Nace and clean and very up to date.

St
Review №93

I cant believe what a great room we got for such a low price! So spacious and attractive. Quiet and comfortable. Very pleased. We wanted an economical stay while visiting the Casino and it worked perfectly.

Ja
Review №94

This hotel is nice and very clean. We got a king bed suite for our wedding and it is a very large and nice room, but the bed is very short! Im 55 and my feet were hanging over the edge. They do not have a buffet style breakfast which is kind of a pain. You go down wait for it like a restaurant then charge it to your room or use an electronic coupon. Kind of odd. We did have issues with our room block and employees were not trained on how to access it failing to give some of our guests discounts, and being unable to tell me how many rooms were left. I had to go to them personally living 2 hours away. The manager was sweet fixed the room blocks, and comped our rooms for the trouble (free). Still, was a nice hotel..and they have brand new showers...the big open ones. Some ppl like but Im not a fan. I recommend going to check it out for yourself. They do also have a pool and gym and an outdoor patio with a fire pit.

Br
Review №95

Good place to relax and have fun with my girlfriend.

Ly
Review №96

We stayed here with a large group of relatives who were attending my Niece’s wedding in East Leroy. From the reservation process to checking out, everything and every detail was fantastic. Great rooms, great public space and terrific associates. I would highly recommend this hotel to anyone. It also is very close to shopping if you need anything or forgot something back home. Lynn

Th
Review №97

Enjoyed my business trip to Battle Creek. Staff were very personable and friendly. Enjoyed the Bistro, the Lemon Blueberry pancakes were amazing.

L
Review №98

Everyone was so nice. Checking in and out was so easy and efficient! Room was amazing, food was amazing! Can’t wait to stay again!

Ra
Review №99

The Courtyard by Marriot Battle Creek is a very clean and properly maintained place with a very friendly and helping staff to support you with all your needs. The only concern is that they do not offer breakfast complimentary even for Gold Elite members and neither they compensate with points for the same.. They do not have a lounge as well. So ultimately you cannot enjoy any privileges of Gold Elite except for the high speed internet.

Am
Review №100

Rooms were clean, nice, and up to date. The staff were friendly. Beds were very comfortable. It was cold outside and they had a very inviting fire out back! Very nice!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:12891 Harper Village Dr, Battle Creek, MI 49014, United States
  • Site:https://marriott.com/hotels/travel/btlcy-courtyard-battle-creek/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2&y_source=1_MjgxODcyMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 269-979-2900
Categories
  • Hotel
  • Indoor lodging
  • Meeting planning service
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