Wow what a great experience. They were a little busy when I dropped off my flat tire. It was a simple plug but it was expertly done by a great team. I definitely recommend RNR for tire repairs and purchases. I know I’ll be back. Thanks guys
RNR Tire Express in Baton Rouge is The Truth! Service beyond imagination. Management and staff are knowledgeable, friendly, engaging and all the while professional. Mrs Toni, Ms Kim, yall forgive me I forget the technicians name but they are a winning team. They all have each others backs as well. If my word means anything to anyone, take my word and your whip to them. You will tell a friend!
RNR was great! Before going to RNR 2 other service stations had turned me away and said they were not able to help me (including the service shop at the dealer I bought my truck from). RNR didn’t even hesitate, they knew exactly what I needed and jumped right in to fix it for me!
Great staff and new management helped me with new tires when I was in a tight spot during coronavirus. Very helpful and flexible.
It always got what you need its so friendly
I had an amazing experience today as I purchased some rims from RNR staff was very customer friendly ... thanks you guys
If youre in need of tires, but cant afford to pay outright for some, THIS IS THE PLACE TO GO! Everyone here is super friendly and the environment is very professional. They were helpful and explained everything to us very thouroughly. Excellent customer service, and excellent tires!! 10/10
RNR took care of the tire issue on my Porsche quickly and inexpensively! Highly recommended!
Honest people that I would recommend. Unfortunately the rims I picked didn’t work out on my car. They went above and beyond to try and make it work but unfortunately Mercedes-AMG doesn’t like after market rims without a not so smooth ride. I would shop here again in the future and recommend them for your rim needs.
I would recommend this place to anyone.Management (Jimmy) was very professional and friendly at all times...he was my first Contact person ..each and every week I went to RNR, I see him hard at work trying to appease customers...working late if he has to...I went there for 6months and witnessed his interactions not only with me but with other customers... making sure they’re being treated with professionalism and efficiently..I’ve even seen him work by himself thru after hours to please his customers... this is the type of business you want to go to... if u need tires or rims just ask for Jimmy... you can’t loose
The entire experience was great! Bryce was my initial contact person. Excellent customer service skills. Theresa was the person in the store when I arrived. I was greeted, immediately and with a smile. She was courteous the entire time. I don’t know the technicians name, but he was friendly and made me aware of all issues before proceeding with the work. I highly recommend RNR.
I only gave it two stars because the customer service was a hit & miss. Eric was nice, Eddie was mediocre, and the 3rd guy was insane!!I got to RNR Tire Express, ready for buy tires with cash in hand. No one was at the counter and there was one unnamed employee in the back on the phone. He did not acknowledge my existence at all! He looked me dead in the eye through the glass wall that stood between us and did not say a word. Not “one moment I’ll be with you”, not one world.I walked out after standing there for 10 minutes with no interaction at all.Eric was super nice. He provided excellent customer service, I literally had walked out the door of the establishment headed to my car as he pulled up. He stopped me as I got to my door, he had a wonderful spirit and was ready to help.Eddie was very dismissive. He did not speak when he came up to the counter. He made no small talk or friendly conversation. He gave me the price to pay month to month for the tires I needed. He did not give me options, he seem uninterested like he could care less and wanted to be anywhere but there. It’s Friday I get it you’re ready to go home. He was not extremely rude like the 3rd guy, nor did he extend any customer service like Eric, well besides telling me to have a nice day after I left the establishment.The third guy was crazy!!! He was cussing and throwing papers, swinging open door recklessly. He stated he was new and had not been there long. I don’t believe he carry the brand well. He was screaming people had him F*** up, and he sick of the **** customer all in front of me. Like sir, I’m looking right at you!!! I can hear you!! WOW!!! Really?!!I did not purchase their product. The lack of customer service was a major deterrent.The store it’s self was clean & very organized.Maybe I caught them on a bad day because the other review seem to be stellar.
Ask for Matthew. He’s very professional and will accommodate any need or concern you may have. Management is nice but very “straight-up.” The service guys in the back are awesome. They told exactly what to do if I was to experience any problems with my new wheels. Very friendly staff and I’d recommend everybody to go there.
Nothing we wanted here
The staff was awesome. Thank you ms. Theresa for the time you took with me and your professionalism was great. No long wait either. And the prices are low. THANK YOU RNR.
RNR Tires is EXCELLENT! They provide excellent customer service! Theresa and Shane helped me and explained everything to me. The 6 months same as cash program is excellent if you need new tires and/or tires and rims. Check them out; you wont be disappointed!Lerolyn B. Baker
Great now that they have a new manager 🙂
Real friendly people and would love to work there I even put in an application and I go on an interview Tuesday hope I get the job
Started off pretty rocky but towards the end of my payment they change my tires so I didnt have anymore trouble with my tire pressure light. However, throughout the payment process, dont be afraid to ask for a PRINTOUT OF YOUR BUYOUT AMOUNT for you tires & rims because I strongly believe they jacked me out of $138 & probably would have been more if I didnt keep up with my buyout amount, so just be careful & pay attention to your money. Once they correct my issue Ill be happy to change my review.Also each time you make a payment RNR charges almost a EXTRA $20 that they dont fully explain to you, so if you do the math regardless if you pay before your buyout date you end up paying way more than what your suppose too.
New management and staff are amazing!! Extremely professional and explained everything to me so i had no questions when i left.
Phenomenal service! The prices are crazy good and the people are just plain nice. It was quick and super easy. Definitely a must stop if you need tire services.
Tarvin and Kim have made me a very happy customer. It has been such a pleasure doing business with RNR Custom Wheels. Im leaving the lot with a big smile. Now let me get my shine on! 😀
Daidrian was a really big help. When I walked into the store everyone greeted me and make me feel so welcomed. I highly recommend this shop to get the best tires and best deals on the prices.
The service was straight to the point and easy. They even do things you didnt ask them. Thanks RNR and Kim Conrad a good worker.
Had to ask this young man his name. Great customer Service Thomas Alexander. I will highly recommend RNR to my family and friends.
Great service when I purchased the tires Kim was my sales person she was great had a blowout a week later husband went back to get a new tire the tire was there Kim ordered it he got there before they opened and service was terrible had to wait 2 hours before someone helped him they were all standing around and if he didnt get mad they still wouldnt have helped him then they had put other people in front of him already the need to go to a customer service class because the service is terrible, when you call on the phone its a 30 min wait every time I really hate calling or going there!
Absolutely awful service im currently sitting the lobby of rnr waiting for them to give me aftermarket sensors after they broke my factory sensors, they wont even put the sensors back on my car, so now i got to leave and go to another tire place to get them installed,worst experience of customer service ive ever experience
The process was easy and fast. Great customer service! Diamond is the best! Love my rims and tires. I am a 5-star satisfied customer!
RNR service was awesome. Terrell was fast with service. Thank you so much for all your help. Their service is the truth.
Very friendly staff, real helpful, excellent customer service. I recommend them to anyone looking for good quality customer service
Thanks To Alexander For Helping Me Get Tires For My 18 Honda Civic I Appreciate that I will be back again
Excellent!!!! friendly helpful great payment plan I no longer have to be afraid to ride to work at night because I have great tires on my car they will always be my tires / Rim person
Shout out to my boy Thomas for hooking me up keep up the good work
Much thanks to Kim Conrad and RNR for there help. Service was much appreciated and legitamate. Quick and easy.
You guys are awesome. Shout out to TA and the rest of the team. Go RNR team
Great customer service and overall experience. I appreciate everyone here.
Thanks u Thomas for getting my car rims rite thanks for the good job
My experience here at RNR was awesome the employees are very helpful and knowledgeable of their products. I would recommend here if your looking to purchase new tires for your vehicle at a affordable price.
I know where to go to my tires
Thomas was very helpful and very polite I got everything I need with out a problem he is a very great worker
The very best holla at Mr. TarbinI’m shining 😘😘
Thanks for the good service but especially Thomas, hes a great worker
Just got my rims done at RnR, nice quality and net 😘😘
Great service and professional support!
Thomas did an excellent job with perfection it was well worth the wait.....
This place is a rip- off!
I love my rims and tires. The sales person was very polite and in tuned to what I wanted for my car.
My experience with RNR was very excellent, salesman was very polite and respectful and I rate this business as a 5 *and I will recommend any one to deal with RNR.....
High on prices to change tires.
I walked in the service was excellent they were respectful courteous, kind I knew Ill come again but thanks for asking you have a blessed day
Great service. Felt like buddy came to my house to do work. Right before carnival. So, on time. Nothing but nice things to say.
Great prices and even better service, completely satisfied.
At RNR they are very nice; and very helpful! I would definitely refer a friend to them.
Goo RNR team it’s a blessing to work with such an awesome team.
Cory and Reco are very good salesmen. Cory answered all my question that I had question about.
Good customer service😍
Corey and Kim were very helpful I am satisfied with my purchase thanks RNR! 👍
The service is great! I love my rims and tires! Thanks RNR!
Best Service/Customer Service Experience Hands Down!
They nice and Thomas was a great helper.
Im love them quick very fast pace! GREAT!!!!
The service was excellent and would love to send other people also
Very polite and respectful love doing business with them
Do not go here its a waste of time.
Very helpful my whole family shops here
Very excellent service A+++ EMPLOYEES GREAT CUSTOMER SERVICE !!!!
The people are very friendly with excellent service.
Great customer service
This is the best place to get rims an tires
Great place, recommend them when you need tires
Full set of tires might cost you about $2400.00 for 18inch rims. Found a few other places for about 1/3 of that. SCAM!
They was very helpful and the service
Love RNR Tire you got my turk right
They jack ppl with there hidden taxes & fees, they unprofessional, & they dont key customer payments in correctly in their system..
Very helpful and fasdt
Quality tires being sold😀🚙
I love my tires, I love the service, and I love the workers.
Great service friendly people
Do not go to this store. The new manager at this store has a very nasty attitude. I will take my business to Street Kings for now on.
The worst possible place to ever go, they dont even attempt to try and help or they just really that stupid.
Stacy is very rude
Great Service
Rolled in and rolled out on my new shoes
Always friendly and helpful
Quick and friendly service
Awesome Service
Nice experience with the staff
Nice rims
Ok pricing
Love it
They move so
Great