Mr. Alberto was very good. He helped me when I was in direly need of service, took great care of my car, and provided superb customer service. I recommend this shop to everybody in the Baton Rouge area.

Albert and Bryan were awesome! They went above and beyond helping me with what I needed. They were very professional and kind. They worked in a timely manner. Great team work between the both of them and I will definitely be back! Thank you so much!

When I say five minutes it was six, polite I love that quick service 👍🏿

I stopped here because of the convenient location. I was immediately greeted by the manager Albert who thoroughly explained all of my options. He and the rest of the team, Kevin and Bryan, were extremely professional and courteous. It literally took them 5 minutes to complete my oil change. I appreciated the great customer service!

I dont really like taking my vehicle in for service work because so many places try to take advantage of women and suggest things you dont need or overcharge you. But today I have to give a rave review for Take 5 Oil Change on Essen Lane. It has been 5 months since my last oil change and my maintenance light came on. When they checked my oil, they told me I didnt need an oil change at all. They showed me the dipstick. My oil was very clean! With me working from home these days, I dont put as many miles on my car. It is so nice to deal with a honest business like that. I will be back!

I had the pleasure of working with Mr. Albert today. He took very good care of me throughout the service, was very quick and friendly. He brightened my day with his personality; thank you!

Albert, Ryan, and Kevin are wonderful. Went by today during a downpour and these gentlemen were a little ray of sunshine-kind, professional, and super fast! Thanks for taking care of me guys!

The staff was awesome. They worked very quickly and efficiently! And took wonderful care of me. 10/10 recommend to anyone and everyone!

I’ve been to Take 5 oil changes before and would rate them 5 stars every time before this last visit. I visited the Essen location recently and had the most uncomfortable experience. There were 3 workers present, one of whom disappeared after he ushered me into my spot, and the other 2 who were literally verbally fighting with each other the entire time I was there. They refused to work with each other, so one worked on my car and the other worked on a car next to me. They yelled back and forth with each other, and “my” worker multiple times ceased working on my vehicle to walk near the other guy and yell at him more, to which he would reply, “go work on your car, I’ll work on my car.” While the worker was nice to me, this in no way was like any experience I had at another Take 5 — not only did it feel like a hostile environment that I couldn’t wait to leave, but I was not asked which oil I wanted, so I assumed he used what I have gotten in the past (which is fine, but I have always been asked before); the dipstick was not shown to me after filling the oil; I have no idea if my other fluid levels were topped off; I know for sure that my tire pressures weren’t checked, which has been done at Take 5’s before; my filter was not shown to me; I was almost not given a sticker reminding me of my next visit, then when I asked was given a “O’Reilly Auto Parts” sticker instead of a Take 5 sticker like I have had for every other visit at a Take 5 oil change; the receipt machine wasn’t working correctly, so I did not get one; and he did not help me turn off my “Check oil level” alert in my car as workers normally do. I had it in my mind to go to a different Take 5 location afterwards and have them check everything for reassurance that it was all done and all done correctly, but I was headed out of town and just simply too busy. I have never had just one individual work on my car instead of multiple, and the rate at which the worker in the lane next to me was going through cars makes me feel like those cars didn’t get full service either (he did 2.5 in the time that my worker finished my car, granted “mine” kept stopping service to go to the other lane and yell, as mentioned before) — but we paid full service.. the same amount I’d pay if I had 3 people working on my cars and had all of the stuff done mentioned above. I will not be visiting Take 5 Essen again, and am contemplating not visiting ANY Take 5 again, although I do believe this visit was not the norm of Take 5’s service. Giving a 2 star review because I have had good service with Take 5 in the past, otherwise I’d give 1.

The location on Essen the worker you can barely understand him. Hevwas loud but you cant understand what he says. He was having conversation with his other co worker and trying to service people. When you finish and pull out the area is bad full of messed up concrete and it can mess up your car. Honestly its in a bad spot.The call center is horrible. I called and asked about the one on Bluebonnet but she argued that it was opened when clearly I was there and it was closed. Then she finally found out it was closed. This location is where we normally go anyway not the Essen Lane.

Very kind and respectful. Yall are always efficient and good at what you do. I am a repeat customer and will continue to trust 5 Cans Oul Change as well as tell my people. God bless you all. Thank you

Super nice and offered me a water. But at the end the guy told me to have a good day and I asked if he could reset the light on my car and he replied “ you don’t know how to do it ??” Kinda rude

Excellent service. Very professional and friendly.

They were very quick and professional. The man named Bryan was so polite and had excellent customer service.

Albert and James were hands down the most friendly staff I’ve ever met at 5min oil change! Outstanding service! Will be back to see them next go round!

Extremely professional and friendly staff! Hard to find excellent customer service and they have it! Albert ensured everything was completed with a great tech, James. I will definitely be returning!

Bryan did a great job in helping me it was my first time and he assured me that it was okay please shot out to him he work at the branch on Essen lane Baton Rouge LA

I came for an oil change and when I pulled up they didn’t even ask or seem as if they cared about what I wanted. They began changing my oil without asking or informing me which one they were using. I finally said so what oil did y’all just use? And this other man said the one you got last time. And they didn’t reset my oil for me at the end.... first time I’ve been to a place that hasn’t done that for me. And the old man was just rude and not considerate. Poor service and lack of professionalism.

I dont often leave reviews but this was the best oil change Ive ever received! Albert and James were beyond nice and very professional. Thank yall!

A±++++ the ladies gave great service

Great service great price very nice people

The worker had an attitude at the location on Essen, other than that I prefer the airline location they are more friendly and informative!

The men greeted me swiftly and promptly! Jonathon, Alvin, and James helped me out yesterday and they were all very sweet. My first time coming here and will be coming back!!

Very pleased! Quick service and very friendly.

Friends & helpful people. 5 stars

I don’t recommend anyone to go to take 5 I received a oil change from then and I noticed I had an oil leak later the next day and I was driving an all of a sudden my car started jerkin and only to find out when take 5 changed my oil they forgot to plug everything back up so basically my car ran outta oil and my engine got locked up !

Awesome experience just a little while ago at Take 5 #282 on Essen Lane in Baton Rouge, LA. Every team member was professional, courteous, & a pleasure to meet, but the two standouts were Albert & Leah! I cant say enough good about both of them! Id hire both in a second if I needed to hire anyone! Im definitely keeping the two of them in mind for when I do need to hire anyone. If either or both of you get to see this, thank you very much for making my day & treating me better than most of my friends do today! Thanks also for putting up with my loud taste of music too! You both made me feel like I was the most important person in the world today when I was there! Both of you will go far in life if you stay the way you are now! Best of luck!Robert Aymond

We were going on a trip and happened upon Take 5. They immediately met us with bottles of water and smiles. They all welcomed us and were so friendly and knowledgeable. They checked all of the fluids and topped them all off and changed the oil within minutes. Props to this great company. Micah, Aliyah and the whole crew were amazing.

POOR CUSTOMER SERVICE FROM MANAGER. BAD ATTITUDE

On point and friendly.

Fast, friendly service but my tech forgot to give me a reminder sticker. No worries!

Albert Mandina (Assistant manager at the time of review) does amazing at customer service. I had a flat tire and just so happen to pull in here and he immediately came out to see if we needed anything and checked the rest of my tires psi. Very friendly and a good person. HIGHLY RECOMMEND HIM! :)

All I can say is that their name fits them well.!!! Always a great job!

Very friendly, courteous and professional. I have used Take 5 for years and they have always been solid. I appreciate how the technicians call and confirm their actions with each other to ensure that everything is done according to plan.

Great friendly professional service all though working with a short staff

The staff continued to try to upsell me items that I did not need. It would be different if they tried to sell me items that I needed but, they tried to tell me that my air filter was dirty and that I needed a new one. It was three weeks old and not dirty at all. They tried to sell me many more products that I did not need.The manager also tried to charge me an extra $20 for an upgraded oil when I only ordered and received conventional. I had to call them out on it before they change the price.

Broke the hook on my hood latch now I have to get out fixed out of my pocket

I have visited this location twice now and the experience has been great! The staff are extremely nice and work quickly. They guide you through each step of they process they are completing and are very attentive to the customer being satisfied.

Ive been a customer for several years now, and theyve always been great. They are always quick and thorough with my oil changes and inspection stickers. Today they went above and beyond. My car alert said I was low on air so I stopped by on my way to work. They ensured all my tires were filled appropriately and sent me on my way - free of charge! Thanks for the fast, friendly service :)

I had never take my vehicle to a place like this before, so I was very worried. But, the guys here were super friendly and so nice. We were out of town and I had forgot to change my oil. They changed it in no time and even gave us a discount!!

Medina & Aliyah are the DAMN BEST! I had a very long day at work & I work off Blubonnet Blvd so God knows the traffic at 5:00pm. I passed the location up on Blubonnet just to come to the location on Essen & boyy did i make the right decision. From start to finish I felt well taken care of. I was greeted with a water and Medina personally explained everything about Synthetic oil and the different options for me that would best benefit my car. I will be coming here every oil change now and i would recommend this place to EVERYBODY! And i left with a ton of car fresheners i couldn’t even hold in my hands. Customer service on 1000!

All these guys here are very helpful. Definitely worth checking out.

The AGM was wonderful and informative. Did not have to exit vehicle with my toddler. AGM also interacted and responded to my 2 year olds chatter and made the oil change a calm process. I was done before I knew it. Great service!

Great experience 👍 keep up the good work

I am a lady so I think honest opinions

Short story: all Take 5 oil changes are great, but this one is the best.Long story: This location stands out from the rest because of its friendly and knowledgeable team. T (I can’t spell his name right) always greets with a friendly smile and cold bottle of water. He is professional and polite when checking under the hood and directing me into the bay. Alliyah is extremely thorough with all the point checks making sure my filters are clean, windshield wipers are working and keeps me laughing the entire time. Denzel is courteous and honest about suggestions I may need. Everyone on the crew knows what they are doing and they have a fun time doing it. I haven’t had any issues with the maintainace of my car. No stripped screws like at Walmart. No outrageous prices or long wait times.

Me being a female I tend to be a little lacking of knowledge with cars,but with these gentlemen they took good care of me with kindness and let me know what the issue was with my car. (Car was overheating and notified me that my water pump was going bad) now they put my mind at ease and my car running just fine again!! THEY ARE OUTSTANDING AT CUSTOMER SERVICE!!!

Good service, they did lots of maintenance checks on the car and let me know what had to be taken care of soon. In and out very quickly, almost too quickly LOL

All the guys here seemed very professional and courteous. I was hesitant going here from their rating when I googled oil change locations. I have no problem coming here again.

Very friendly and through staff. Quick and easy! You

New ownership has perks! I have been coming to this location for years so I was surprised when I didnt have to get out of my car to be serviced. They were quick, efficient, polite, and all they dont vacuum the car any longer the water and air freshner was a nice touch. Ill be going back!

I recently got an oil change here and the technicians were very polite and respectful to me. This was a quick and painless experience, and I definitely recommend!

Friendliest place ever. Quick service between 5 -10 mins at lunch

Great experience; I was sold a filter from a third party that was wrong, and by the time I knew it was wrong, my car was unmovable. A worker drove HIS OWN CAR to exchange it for me as my car couldnt move. Fabulous service and overly accommodating. I will be coming here for the rest of my oil changes.

Patrick was AMAZING!! Professional, courteous, fast, and sufficient service today! Give this guy a raise please! #2017DarkgrayMaximaCustomer💯

Courteous helpful and knowledgeable. Just wish you could do inspections

They were very polite and professional which is rare in todays world and especially rare here in Baton Rouge. They seemed to enjoy their job and didnt spend the whole time trying to sell me parts and services, they did tell me about certain scheduled maintenance but, not pushy and all the lil extra things they do while youre waiting was a nice touch. Thanks guys

The staff was great!...courteous, thurough, and was able to complete my oil change quickly

Wish this was still Rapid Lube, they were more personal and cared. I have called the past 2 weeks checking on cabin and air filters, and they always said they are coming in tomorrow. I decided to wait on those and just get an oil change and inspection. I show up with NO other customers there and they said they stop doing inspections at 4:30... It was 4:39. I asked if they could please still do it since Im only NINE minutes behind-- and they are open for another hour. He told me no because he already shut the computer down, so he would have to turn it back on. I told him I will take my business elsewhere and he just said ok.

Very fast and a lot of knowledge . Highly recommend anyone to this shop . Employees are nice and honest, you get a cold drink while you wait, and hands down faster then the dealership or anywhere else you take it . If your looking to get in and out and can handle siting in your car and having with the work done right take it here . I personally want take it anywhere else, just give them a shot and you want be disappointed . - Justin

Techs are very cool and professional people, they make you feel welcome....keep up the good work fellas, I appreciate it!!!! 10/26/19 Saturday morning!!!!

Wonderful service Andrew and Aaliyah were great

They were polite and quick. I didn’t have to wait a minute before receiving service, and I was given water the second I got here without even asking which was nice.

Went to Dr. Appointment on Essen saw this place was more than happy with service and quality of work performed very detailed service highly recommend.

Great customer service. Love the fact I never need to exit my car.

Had great service, Jason was super professional and speedy! Great experience, definitely coming back! Thank you!

One of the only express oil changes for a fiat 500 in baton rouge.

Wonderful friendly service at a good price. Will be returning to this business for my oil changes.

I went in today to get an oil change for my daughter’s VW Jetta. Nate was extremely knowledgable and explained everything in detail to me. He didn’t make me feel like a dummy when I didn’t understand. Best of all, he diagnosed a problem that we’ve been having issues with for over a year! Will absolutely go back and recommend this place. Thanks Nate, Marrielle, Marcus, and Vaughan.

Prices are a lil high but great quick service.

Great service, friendly employees, nice clean shop... They even offer beverages while getting my oil change

Great, friendly service. Very fast too!

Quick and efficient and the crew is very knowledgeable 10/10 would change oil with them again

Awesome guys. We are from Texas and they got Big Green done in record time.

I drove by here every week and just noticed this location opened. I will always use take 5 for my oil changes. You dont have to leave your vehicle, and they top off all your fluids and air up your tires. If you need new wipers/filters they will do that as well.

First location I was displeased with... non professional sloppy!

Great job took good care of my car great customer service

Staff is fast and friendly

Over priced! $91.00 Overpriced for my Toyota Tundra, and that was with a $7.00 coupon. Also took me over 45 minutes to get an oil change!! Will not recommend this place.

Stop by there to get an inspection and there in the middle of getting their state license back. I have been there before and it went well.

Great prices, great service.

Fast, Friendly Service

Quick and kind process. got my inspection done here.

Great and efficiently done.

Real. Good. S M H.

Good affordable place with many options.

Great service! Quick and efficient!

This is the location on Essen. I had an oil change in June. I was leaving to go on vacation in July and discovered that there was no oil in the car and there wasnt a leak. There is no way the oil would be low in a month and I hadnt traveled anywhere. I wont be returning. Beware

Very friendly and quick!

Super friendly environment!!

I really hate giving personal information for a freaking oil change.

SUPER JOB!GREAT SERVICE!WONDERFUL CREW!!😃😃😃😃😃😃😃😃😃😃

My Fiat was too low for their grates.

Fast and very nice and helpful

Fast and friendly!

Friendly

The service today was awesome at the Essen location.

Quick, professional, and friendly team. Highly recommend.

Very friendly