I had a mechanical external backup drive by Western Digital that was failing. I could not read and it kept saying format unknown do you want to reformat ! I had a bunch spreadsheets and website designs that were due that week... I could not get to them. I called Baton Rouge Data Recovery it took 2 days and got my data back intact & on time. I highly recommend this local business to anyone looking to recover data from a drive that does not work anymore. Thanks!