The Kia waiting area was clean and air conditioned food and drinks was there for people to have while they waited in the waiting area. A TV and music was there. The people that worked at All Star Kia were nice too

Went in for recall and 21 pt inspection. Took care of recall that day when thought would be 2 week wait. All personnel were so nice. Loved the no pressure when service suggestions made. Awesome experience!

Great place customer service it A1 and fast and they also keep you updated and not just let you sit and wonder.

Despite, issues with the Kia corporate website and the inability to contact the dealership adequately, the dealership staff did their dead level best to make us happy and be fair. The Kia phone service snd website sucks. They need an online service scheduling app( not the dealership’s fault) . The website pricing and time estimate for the service was totally off base, but the service writer, manager and technician were wonderful!

Have always been treated very well. Everyone is always friendly and helpful. Nice comfy chairs with big screen TV. Place is kept clean and fresh, ladies room is very nice. Service is done I’m a timely manner.

I had recall service that had to be completed as well as a customer satisfaction initiative. I made an appointment and my vehicle was taken care of and completed sooner than I was told... how often does that happen? The service rep stayed in touch with me all the way through. I had to have a windshield replaced under the initiative and while they did not do the service themselves, they set it all up and communicated with me to have the service completed at my convenience at my work and followed up to see that it was done satisfactorily. Overall service and communication was perfect from beginning to end.

I’ve had a rattle somewhere under my steering wheel near the fuse box for about 6 months and the service Dept previously tried to locate it but were unsuccessful. The metallic noise has been driving me crazy. This time I recorded the noise and the team found it!!!! The young tech found a loosened screw and bolt that was shaking. I am so relieved, especially since I drove to California the next day. I am very pleased with my service team!!

I made an appointment for an oil change, 2 recalls on my vehicle, tire rotation and sun roof issue. Due to the ice storm, unfortunately their computer system was down and they couldn’t complete the recalls. But they took care of everything else in a timely manner and were extremely helpful & professional! Patrick was the name of the service person I worked with and he was awesome!!I wi be making another appointment to bring my car back for the recalls.

Outstanding. I had a rental while my Sorrento was repaired. Great Experience. This is why we are loyal KIA customers. This is our 5th KIA in our family.

The service employees are not only very courteous and professional, they went out of their way to resolve an issue I was having with my remote start key fob and showed me how to operate it. Plus discounted my service! I would absolutely recommend them to anyone.

The service manager was great and very professional. Patrick kept us up to date on the repair progress. The Kia Service department is top notch and I would definitely recommend.

Great experience - when I came to pick up my car they had washed the outside and cleaned the inside - I don’t know how they got the dog hair off of my back seat!! Unfortunately they didn’t find anything wrong with my headlight, which still goes out and comes back on randomly, so I’ll have to take another trip. None of the check out people were wearing masks so that also made me uncomfortable. Definitely returning here!

They got the repairs done on the schedule they promised. I appreciate the Military Discount.

This was my first time at Kia on Seigen Lane and from the service manager Mr Jay and the customer service Rep Ms Marlo who Assisted me in getting an Appointment I would like to say THANK YOU . Then to the BEST SERVICE GUYS MR PATRICK & Mr Christian who were so willing to help me and who also made this visit so relaxing and trouble free THANK YOU AS WELL.. I really Appreciate the help and care that you guys showed me . I DEFINITELY WILL BE BACK

Absolutely great customer service. Would highly recommend to anyone who has a Kia and need their car serviced.

My car was leaking oil after my last oil change. The repair was made and it was determined to be the shop’s fault.

Employees was very professional. The manager adjusted the schedule to have my vehicle fit in due to miscommunication. Repairs was fixed in a timely manner. I would definitely recommend for any services or repairs ! Thanks you guys

I made an appointment drop my car off to have my oil changed. Mary checked me in and called me about 30 minutes later to let me know they were servicing my vehicle. After about an hour I received a message that my car was ready. They also washed and vacuumed it for me! Very professional and timely.

Oil Changes and free comprehensive check over all other systems.

New battery installed. After the parts dept. received the new battery then contacted be it had arrived I drove over for the install. Not having an appointment I was offered that I would be worked in. As promised I was and the install completed quite quickly and wit no lose of presets.

Thanks so much mr. Patrick u made my visit a very pleasant experience 🙂

Timely service. I didn’t need to wait a long time.

The service staff was very professional and friendly. I was able to schedule an appointment at the time I needed. They kept me informed and EVERYONE adhered to the Covid precautions... I’ll definitely be going back!

Mary in the service department was great. Went above and beyond filing the claim to get my key fob ordered, paid for by my extended warranty company, and programmed fast. She even squeezed me in on top of their busy schedule due to my limited availability to come in to the dealership. 10/10.

This Kia took me in after a blow out on the atchafalya basin basin Bridge. Horrible Bridge. I sat there for 4 1/2 hrs,and they took me in. Very understanding. They went above and beyond to accommodate me and my Lab. Very great experience. They checked more than my tire to make sure I would be safe on my travels.

This was my first time with kia and every was good the employees was very friendly

Everything went great, all personal were friendly, helpful and professional. Always take my car there for service needs and more.

They are working well with me and admitted a possible error by a service tech may have caused the problem. Owning your errors scores big in my book! Pat is very organized and professional and I appreciate his forthrightness!

They took care of my battery problem and was on time. It was actually faster than I expected thank you kia I love my forte 💕

Extremely polite, professional staff!

The place is covid-19 safe, and wearing masks is a requirement. Service is good.

When I called for the appointment, the person did what was needed for me to keep the appointment and do my job too.

They do a great job to keep your car running well.

Kind friendly and fast you as a customer and your needs is main focus greatly appreciated!

Story time: I woke up early to be a good employee and be early on time. I got up listened to my favorite Playlist on spotify as I got brushed my teeth, used my water flosser, got dressed, and gave myself a morning pep talk. I shuffled down the stairs to the garage and noticed my tire was low. (Insert dramatic music). Well I was upset but fast forwarding to me putting air and pulling up to the dealership. They were able to fit me in where I was able to make it to work in time. They offered many services, such as delicious beverages (even though it wasnt mimosas) but coffee did the trick. They offered me a ride and to even deliver the vehicle to me. I almost took that offer but they werent long with the repair so I didnt need it. I would definitely recommend them to anyone. Mary And Patrick were absolutely perfect. They were a combination of Fergie and Jesus.This time Patrick was amazing. He got my car in, got me in a loaner until the repair was finished. He kept in communication with me and my vehicle was returned to me in a timely fashion. No issues but i feel like Im working with family when working with them

Always professional and treat me right

I only had to wait for one hour for my car repairs. The place was clean and the employees were very nice.

I did not use the service center. I purchased a new vehicle

Thank you for another great job

Best dealership I EVER had dealings without problems

They have treated with upmost respect. I would recommend this location to anyone who has a Kia!!

Didnt take long and very friendly.

Great customer service

Wonderful experience as always.

Friendly staff and very professional

Very professional and prompt

I was there for a software upgrade.

Clean, welcoming

Dominique is always friendly and attentive. I great asset to your company thank you