My husband booked services with this company to come clean our carpets and area rug. Upon arrival the tech entered our home and asked to view the rooms that needed to be cleaned. After viewing he asked how would we be paying. My husband said that he would pay however the company required and proceeded to ask what was the accepted form of payment. The tech told him cash or check. My husband told the amount that he was quoted by a lady in the office to verify how much he needed to go get in cash and the tech wasnt for sure of the exact price so he stepped outside to call. He came back in and told us that in order to begin the services the payment had to be made in full and the total was $163. So my husband said Ok I will run right here to the corner and go get it. I wasnt aware of this policy. My apologies. The tech walks outside, gets in his van and drives off. So my husband calls the office to verify what is going on and the man on the phone told him that theyve had problems with people leaving to go get cash and not returning back and waiting on people to go get cash is not what they have time to do. So my husband asked if they inform all customers that cash must be on hand and paid up front. He told my husband NO WE DONT TELL CUSTOMERS this. What the entire hell?!!! So my mom called back and asked questions. Immediately she was told that if she was paying by cash she had to have it on hand and payment time was at her discretion-meaning she was told she could pay before services began or once they completed them. This was not cool at all but apparently this means there is better for us out there because it isnt coming from DuraSteam!

I can’t say enough great things about this company! I am a local real estate agent here in Baton Rouge that produces 1M+ in sales per year, and these guys never disappoint. Their team is courteous, the ladies in the office are always willing to help, and their clients satisfaction is their main priority. They take pride in their work! The owners Chip and Natalie are completely hands on in their business to ensure 100% satisfaction. I will never use any other carpet cleaner for any of my listings, personal needs, or referrals.

My carpets look brand new and the house smells great!!

The Durasteam Team is always so courteous and helpful! They truly do go above and beyond for their customers. The technicians are knowledgeable and work diligently. I recommend Durasteam for anyone who is looking to get their flooring cleaned!

Awesome company, great people. They did a fantastic job cleaning all of the carpet and rugs in my house and used special deodorizers to eliminate dog smell from living with a 70 lb inside dog. Highly recommend!

Great Team. The service was awesome!They have great rates..tile came out beautiful and clean, carpet looks and smells great, and my dryer vent is now clean and dries clothes faster. next I will get my a/c vents cleaned.

Durasteam is the best company that I been used in Louisiana.

Greatest cleaning job I have ever seen on my floors, thank you Dura Steam

Had my carpet cleaned by Durasteam a few months ago and they did an amazing job..I will be calling them again very soon.