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Windmill Countertops
907 W Wilson St, Batavia, IL 60510, United States
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Windmill Countertops

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da
Review №1

We used Windmill Countertops for an outdoor grill. Our experience with them was exceptional from the initial meeting to look at options to the day of the installation. This is a company that cares about customer experience. The two women in the office that we met to discuss our options and look at samples were very helpful. It was a pleasure talking with them and getting their thoughts on our project. The man that came to do the final measure was a real pro. He had good input to a couple small decisions we had to make and the final fitting is perfect. The installation crew were all respectful, protected the areas around the grill with drop cloths and did a great job. We’re extremely happy with the finished product and would highly recommend Windmill Countertops.

Ji
Review №2

We used them for installing new granite countertops and sink. Great place to work with. Their staff and workmanship was outstanding. Highly recommend everyone check them out.

Tr
Review №3

This is our second time using Windmill Countertops. Both times were phenomenal experiences!! They are professional, knowledgeable, and oh so friendly! The customer service was top-notch both in the office and in our home. We had a family emergency just before our service was scheduled and they went above and beyond to help us out. The installers go the extra mile and provide tips for care of your countertops. They were very careful and courteous in our home. We HIGHLY recommend Windmill Countertops.

Ra
Review №4

We used Windmill Countertops to replace our Master Bath Counter and sink. Staff were very helpful in selecting quartz counter and sink. Met completion date promised. Installation guys were very polite, efficient and clean. We are very happy with results and would highly recommend Windmill!

Mo
Review №5

Windmill was awesome! We had an urgent, unexpected need for several quartz pieces. Mark was so understanding and helpful! They provided me with a great selection to choose from and our order was completed quickly and accurately. When I picked up the pieces they were GORGEOUS and Im completely OBSESSED with how they look installed! Ill definitely be going back to Windmill in the future!

wa
Review №6

Very happy with Windmill Countertops. Just had our granite countertopsinstalled and they look amazing!! From the very beginning when we contacted Windmill, they have made the process go flawless. Elaine, Donna and Ernie have all been wonderful to work with. The measuring guy and the installation team also were fantastic. We would highly recommend them and most definitely will use them again. Quality products, excellent pricing and customer service top notch..

Pa
Review №7

Good service by professionals. Extensive selection. So many beautiful things.

Ca
Review №8

Windmill Countertops exceeded my expectations from start to finish. I definitely cried when the team finished with the install. Couldnt be happier.

Bo
Review №9

I love my new countertops. The service at Windmill is stellar. When we needed a couple minor post-installation adjustments, they were here right away, happy to quickly attend to the issues. Great service.

jl
Review №10

We remodeled our entire kitchen this summer. We visited Windmill Countertops with an appointment. They had a nice variety of samples. We chose the LG Quartz in Everest. They sent someone out to measure just a few days later. The measurements were very precise considering our walls arent completely flush. After a few weeks, our Countertops were installed with expertise. We were very impressed with the service. Our new Countertops are perfect with our new kitchen.

Vl
Review №11

This company replaced a double sink bathroom vanity for us. We are100% satisfied with customer service, quality of product and installation and wholeheartedly recommend them.

S
Review №12

From the moment we walked into the door, the staff greeted us with excellent customer service. I had been to quite a few places to receive a quote, but the service that I received made us sign the contract immediately for all new kitchen counter tops. The service was excellent from every employee we came in contact with throughout the process down to the final installation. I would highly recommend them and I will definitely be going back when Im ready to upgrade my bathrooms.

Te
Review №13

Very friendly and easy to work with.

Ri
Review №14

We just had Windmill install our new Master Bathroom counter top and it is outstanding. We used other vendors for our other bathrooms and utility room counter tops and Windmill was the best by far both in product and installation. We will definitely go to them for our Kitchen counter tops. Very professional and they go over every detail. Quality is their name.

Ch
Review №15

Our experience with Windmill Countertops was incredible. Their team was highly responsive, quickly scheduling a visit to their showroom, where I got all my questions answered; scheduling our measurements, and swiftly delivering and installing a beautiful slab of quartz. We will definitely be using Windmill again for future updates.

Ch
Review №16

We used Windmill Countertops for our kitchen remodel. The process was very smooth and the end result was exceptional. Overall we are very happy that we went with Windmill. We were disappointed by the poor customer service provided by the person who measured our countertops, but that was outweighed by the exceptional customer service offered by the owners. We highly recommend Windmill Countertops, and we will definitely use them again in the future.

Ra
Review №17

We had such a wonderful experience with Windmill! The customer service was top notch and we could not be more pleased with how our kitchen turned out. They were so patient with every single request of ours and did everything they could to make sure the project went as seamlessly as possible. We highly recommend!

Ka
Review №18

Absolutely the best! So grateful we found Windmill. We have used them twice. Once in our last house (buyers said the kitchen sold the house) and now in our current house. Its rare to find a company with quality and customer service that exceed expectations.

Su
Review №19

Excellent experience! We appreciated Windmills design advice and short time frame for completion. Our vanity looks terrific. Highly recommend.

Da
Review №20

We had all new countertops during our recent kitchen remodeling. Mark worked with us and helped us pick out the best countertop for our new kitchen design. The price was reasonable and the quality of the work was fantastic. I strongly recommend Windmill Countertops.

Ka
Review №21

Great experience. Easy approachable staff who work well together and answered all my questions. Installation and finished product all outstanding.

Ka
Review №22

Windmill is absolutely amazing! They were very prompt on install date and the results are beautiful! Also the people in the office are wonderful!!! I would recommend Windmill Countertops 100% :)

Ju
Review №23

Happen to see this place passing through and decided to stop in. Very friendly people and it seems they really take pride in what they do. Definitely a place I will keep in mind on my future projects. Thanks Donna!

Da
Review №24

Windmill has made two quartz countertops for us, one in a previous house and one in our current house. We highly recommend them. They have a good selection, quality workmanship, and excellent customer service.

De
Review №25

Countertops are very nice. Templates could have been a little more accurate. Communications could have been better. Could have been 5 stars with a little better templating and more communications. Very nice people. Large selection of places to pick slabs from. John was very helpful to get things finished.

Jo
Review №26

Im a local contractor using Windmill for the first time. They did a great job with a kitchen project Im working on. Excellent seam work, accurate fit, the installers arrived when they said they would, etc. I will definitely use these folks in the future.

Na
Review №27

We had an excellent experience from start to finish with Windmill Countertops. Donna in the office was patient and helpful and John also gave great advice. The price was very reasonable. Besides getting high quality, beautiful granite countertops we also chose a granite sink and stainless faucet from Windmill. The process was seamless. The installation turn around was only a couple weeks. Their measurements were exact and performed by a skilled technician in our home. A true custom job. The installation crew was experienced, skilled and considerate. The foreman of the crew even came back to help connect our new dishwasher to the countertop two days later. Thanks for a very professional job well done!

Sh
Review №28

Many, many choices. Caring people that will make sure that your granite selection goes with your cabinets... youll be thrilled!

Te
Review №29

Beautiful job competitively priced. By far exceeded all expectations. Great people to work with. They do what they said they will do right on schedule. would rate AAA+++

Da
Review №30

OK I’m not going to lie. These people are great! They were so nice and helpful in the beginning, and all the way to the end. At one point I did get a little disappointed because I wasn’t called in to look at my slab and do my own template; it was already cut when they contacted me. I went in to look at it all nervous and it looked great!.... except the plan where the seam was supposed to be was completely changed. I was suppose to have a small 7in seam, which turned into a full length counter seam somewhere else. I was upset they didn’t tell me, because (to me) that was a big deal going from a small 6/7in seam to a full counter one! I was freaking out! He explained nicely why he had to change the plan and apologized for not letting me know ahead of time, but at the end of the day there’s nothing I could have done. It’s all about the slab cuts. I was freaking out for two days before installation. Looking up all these seams and how terrible they looked. Knowing I’m going to have this huge seam now :(Countertop day came! ALL the guys that came (don’t remember their names) were soooo nice! I told them how much anxiety I was having over this “huge seam.” I already had a plan for my small one to cover it with a cute candle etc haha They were soooo nice about it!! I anxiously awaited during the installation to see the horrific seam. 🤦🏼‍♀️😬😰OMG. Where is the seam even at!?!? Literally can’t even see it! I can not believe how well they did! All my google pics must have been really messed up jobs or these Guys are like perfect!! Would I rather have a smaller one? Well yes, don’t we all? But if it doesn’t work out that way, you just can’t. I cannot be more happy the way the whole counters turned out but especially this stupid seam issue lol so if your worried about a seam, here’s a picture of “find the seam.”(Of course it’ll vary depending on colorAnd type of counters but I can guarantee you they know what they are doing)They also did my bathroom vanity, which I was not expecting to do. I was over budget and so broke, I was just going to buy a home depot top. Well then I found out I had some custom size!! So i would have to cut the Home Depot top to fit. They helped me out so much by letting me pick out a remnant piece which is a little Cheaper and couldn’t be happier about that!Thank you Windmill for taking care of me and all my anxiety!! Haha I wanted to post a picture but can’t see how :(

Je
Review №31

Beautiful countertops, great price. It was a great experience. They were difficult to reach at times but really were amazing. We just had to call more than once.

Ni
Review №32

My goto place. What makes it is the staff and ownership. Love dealing with these people and the installs are A+

Cl
Review №33

Excellent service, product and price. Very pleased.

Ro
Review №34

Mark and Donna at Windmill Countertops went above and beyond to help us with the top for our new wine bar. The selection was great, the price was very fair and the service was outstanding. We get compliments everyday on the countertop - it is absolutely perfect. Thanks!

Me
Review №35

Windmill countertops was recommended to me by a friend and Im so glad I went in to check them out. They had such a great selection and every single person I worked with was extremely knowledgeable, kind and helpful. Their prices are great and the turnaround time was so quick! I just had my countertops installed today and the process was so quick and they look better than I could have ever hoped. I will never go anywhere else! I would highly recommend them to anyone else.

Na
Review №36

Great experience from start to finish! We used Windmill for a smaller job,but Ive always believed that smaller jobs will show the true character in any company. The gentleman that can came out to measure was not only professional but more importantly FRIENDLY! He was able to see potential issues before they even started which saved us time and money. The instillation process was just as good. They were efficient, professional and clean. Our finished product is absolutely beautiful. If I could give them 6 stars, I would!

Gi
Review №37

If you need countertops - run, dont walk to Windmill Countertops in Batavia. We were in the process of selling our home, but our countertops were the original laminate. All feedback obviously was about the kitchen, but we didnt want to invest a ton of money into a house were selling. We were referred to Windmill, and Im so glad we went there! From the moment we walked in we were greeted warmly and the customer service was fantastic. I explained our situation and Donna steered us toward the options that would satisfy our needs and stay within a smaller budget. We werent pressured to choose anything more expensive or sold a bunch of upgrades. They made sure all our needs were met and we were satisfied but respected our budget and wishes without acting any differently than they would if we placed an order ten times our budget.We first visited Windmill on a Friday, chose our granite and confirmed the order on Saturday. Within 10 days it was installed and it is gorgeous! The price was right, the speed was lightning fast and the service was unbeatable. Every employee we met was friendly and helpful. Install was fast. And within minutes of installation being complete, two men from management showed up at the door just to check the work and make sure we were happy.Please visit Windmill and give them a shot at youre business. Theyre a local company and will work hard to make sure youre a satisfied customer.

Mi
Review №38

Have purchased countertops several times over last 6 years.Remodeled our kitchen--Quartz & Soapstone from Windmill CountertopMoved--remodeled master bath--quartz Windmill CountertopRemodeled our kitchen--granite Windmill CountertopRemodeled our powder room--granite Windmill CountertopRemodeled rental house--kitchen cabinets & granite Windmill countertopRemodeled 2nd rental house kitchen--cabinets and granite from Windmill CountertopThink we love them--you bet

Am
Review №39

I had such a disappointing experience with this business. Two disappointing experiences to be exact. The first time I tried purchasing a piece of Cambria here for a bathroom vanity and they were over $400 higher than Marble & Granite Tech in Geneva, needless to say I ended up purchasing from MGT and saved $432. More recently I tried purchasing a remnant that was actually on the premises so I figured I would give them a try again since they are located in my neighborhood and they had something that I wanted and I had a timeframe I was working within, 6 weeks. 6 weeks should have been more than enough time to purchase a remnant that was already on site. I emailed at least a dozen times asking Donna for information about the remnant. It took days and weeks for her to respond, if she even responded at all. When several days would go by without a response I would forward the same email to her and finally she would respond. This happened at least three different times. She gave me the wrong information and told me that the size of the remnant that I wanted was too small for what I needed it for. When I asked her for the actual dimensions of the remnant and she finally got back to me (two weeks later) she then told me that it actually was big enough. When I finally got the simple information that I needed to purchase the remnant (it was now October 1st) she then informed me that it would not be ready by the time I needed it. I started communication with her on August 25th so I was obviously frustrated when she told me that she couldn’t accommodate me. I emailed her letting her know that I was upset and it was because of her lack of communication that I was unable to meet the deadline that I had been diligently working on. Guess what her response was? NOTHING!!!! No email, no phone call, no apology. Nothing.So in a nutshell if you’re looking for a place that has high prices and horrible customer service, this is it!

Da
Review №40

Every Detail was perfectDecember 2017Windmill Countertops907 W Wilson St, Batavia, IL 60510We decided to remodel our Kitchen and wanted to use as many local services as we could we chose Windmill Countertops. The transformation was amazing and beautiful. After the kids grow up and move out, its time to do something for ourselves. Our cabinets were installed, with some very tough and tight tolerances for an expert to cut and measure countertops. We also wanted an island with an eat-in tabletop chair area. Windmill arrived on time and on the scheduled date, this alone impressed us but the work was amazing. The time-consuming care this company takes to measure twice, cut once was impressive. We fully expected a 5-minute measuring time, but they took 2 hours. They worked with our contractor Bob’s Handyman company very well.When the installation day finally arrived, after several delays not the fault of Windmill Countertops. They never complained, were extremely careful not to make any dings on the cabinets, and walls when they arrived. We had a huge ice storm the few days before, and they shoveled our sidewalk, put in salt, waited for it to melt. 5 men carried the countertops in and it fit like a perfect glove. Even the pantry area small cuts and corners fit perfect. They did our powder room and kitchen under counter sinks, glued, caulked and installed and sealed our granite all in 4 hours. I know how hard it is to caulk and install dishwasher and seal, and it was perfect. We were in awe how anyone could caulk that well. It’s the finals details or the little things that were perfect as well. No detail left undone.Cleanup, was amazing, care and truly understanding the task, and able to answer any questions on site. This team knows their business, every employee. Because it was perfectly done, and on time, our plumber FloTek Plumbing, was able to arrive on schedule too. Anyone doing a remodel knows there are always unknown issues that come up, Windmill never once got upset and was very understanding.Thank you all for a job well done.Dave Hurd1162 Danforth Drive, Batavia IL 60510

jo
Review №41

I HAD WINDMILL OUT FOR AN EST. THEY SAID THEY WOULD CALL BACK WITH AMOUNT.THEY NEVER DID. SO I CALLED THEM. AGAIN THEY SAID THEY WOULD CALL BACK.NEVER DID. SO GLAD TO LEARN HOW THEY OPERATE BEFORE THE JOB STARTED. I WENT ELSEWHERE.

Ma
Review №42

Great place!

Da
Review №43

We shopped countertops at several places.They were the best for quality and price. Donna in sales was great. The instal of our countertops was superfast. I would gladly recommend Windmill Countertop to everyone.

Cy
Review №44

Windmill Countertops provided quartz countertops for a recent renovation of my kitchen and bathrooms. Janine was able to provide me with a countertop selection that I was unable to find anywhere else and was very accommodating when I made changes to the order. Cesar came out and measured for all of the countertops I needed and within two weeks the countertops were ready for delivery. John, Michael, and Ernie came out, unloaded the countertops, and installed them without any problems. We did have one small piece for one of the bathrooms that was not correct, but Windmill immediately re-measured for the piece and had it delivered and installed within two weeks. It was a pleasure working with Janine, Donna, John, Michael, and Ernie. My countertops are beautiful and I just love them! Thank you Windmill Countertops!

Information
20 Photos
44 Comments
4.8 Rating
  • Address:907 W Wilson St, Batavia, IL 60510, United States
  • Site:https://windmillcountertopsil.com/
  • Phone:+1 630-326-9470
Categories
  • Bathroom remodeler
  • Countertop store
  • Kitchen remodeler
  • Remodeler
Working hours
  • Monday:9am–1pm
  • Tuesday:Closed
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–4:30pm
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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