I called to have ice melt put down before a snow storm. I asked that they enter my business to verify where we wanted ice melt due to I did not need the entire property covered. I also told them I would call back if I wanted to use them to plow after the snow. This company did not listen to the customer at all. They did not verify where we wanted ice melt they plowed the lot twice without being requested and provided billing for services that were never requested. Understand times are hard with covid but price gouging and forcing services on people that didnt request them is not proper business.