The folks at CPR are awesome.They fixed both my Switch and my cell phone within a day but what really wowed me was their integrity. Before installing a new batter in the Switch, they made sure it wasnt any other issues like the charger.Similarly, I asked them to replace my Samsungs charging port but first they checked to see if they could solve the problem faster and cheaper for me which they did. And it ended up costing a third less than expected.
I got my iPhones battery replaced a few weeks ago and I was impressed with how quickly it was done! The technicians answered any and all questions I had; very friendly and helpful. It was definitely worth travelling to Bangor, though I wish there were more stores in the state!
These folks go above and beyond in their commitment to customer service. I brought them my iPad with a shattered screen and was able to pick it up the next day AND their price was a lot more reasonable compared to their competitors. Id use CPR again and definitely recommend them.
This place is the best! Very helpful owner and staff and very reasonably priced. I definitely will go back!
Great atmosphere great service great prices.... Easy parking..... The first post had food involved... The owner is correct, no food is served in this establishment... When i walked in I was greeted by staff... They were well knowledge about the phone i had and had the parts in stock... Have had an issue with my camera... I called and the staff was more than accommodating on the phone... They will fix the issue... I just need to get it down there..... Thank you CPR !!!
Brought in my older IPhone for a battery replacement. They quoted me an hour and it was done within that time, very professional and friendly service. Had taken my phone to Best Buy just before and they were a joke...never again. The price was about what Apple had quoted for replacement, and their location is convenient. Ill definitely return.
Great experience, and work. They did the work in a very reasonable time; made sure to notify the customer of any issues found and resolved. All around great work and customer service. Would definitely recommend for your electronics
Excellent customer service, knowledgeable and patient staff. Replaced my note 8 screen very quickly! . I will be doing all my future cell repairs with them.
They made my phone look as good as new. I now say I know a guy when it comes to phones. Very affordable too. And pleasant.
I had a cracked screen on my Note 9 and it was called into CPR under my phone insurance plan. Walked in on Thursday and they ordered a new screen to arrive the next day. Came back Friday to drop off my phone and they had it repaired in a couple hours! Wonderful experience. Super nice guys, professional and friendly. I would recommend them 100%.
Speedily replaced a swollen battery ahead of the time promised. Many thanks!
I dropped my phone off at noon and they had it done in a few hours later-the job itself was done in an hour but they allow extra dry time. They were knowledgeable, professional, responsive, timely, and I was even given the wrong price, and they honored it. I highly recommend CPR for screen repair.
I dont generally write reviews, but I feel compelled to share my experience with CPR Cell Phone Repair. From the moment I walked in, the staff was very attentive and friendly. They repaired my broken screen in just two hours, and they even put on my new phone case for me. Very meticulous work. I feel like I have a brand new phone. Your efforts are greatly appreciated!
Great help in getting my phone running again.
Efficient, friendly and great service. 5 star experience! Thanks!
Friendly, knowledgeable staff and quick service. Highly recommended.
Tom knew just what to do, was in & out quickly, Ill be back !
I had been having issues with my phone for months. I called to ask if they could help and asked a ton of questions. The gentleman that spoke to me was very patient and professional. The price for repair is reasonable and my phone looks brand new! Staff was very nice and friendly. 10/10 recommend.
Fast and well done work. Dropped my pixel 4a and knew it was going to be expensive. They didnt try to push anything I didnt need and were very concise.
Best cell phone repair around. I brought in my phone and explained my issue to the gentleman that was working. The glass on the rear camera of my S10+ was cracked and he had a replacement part for it. The gentleman had me check to see if there was any scratches on the lens after removing the broken glass which I was fine with. there was no scratches on the lens and then he proceeded to put the new glass in place. all within 10 or 15 minutes at a relatively low cost which is amazing. Im highly satisfied with my experience here and I will be returning if I have any further issues with any of my devices.
Ended up getting the wrong screen no fault of the employees and they did a great job resolving the issue
This place is the real deal. Went in with a shattered screen and 45 minutes later walked out with my phone all fixed. Very very reasonably priced but more than that they actually treat their customers with respect rather than just a number. CPR you won my business over and your name (CPR) is easy to remember. Thank you so much!
As the fates would have it, I cracked the screen of my Samsung Note 10+. Luckily when I reached out for advice for local service, I was directed to CPR Cell Phone repair on Stillwater in Bangor. I called Monday to learn more. The person that answered was so helpful and even apologized for the high price for the OEM part. The part was scheduled to be in Friday between 1 and 3. The phone was dropped off at a little after one and back in my hands (with a new high quality protective case purchased at CPR) with a new screen and in perfect working condition. Perfect professional service worth every penny. If you are deciding whether to send your phone in to your service provider as part of a warranty covered repair, I encourage you to reconsider and support this local business. Faster service, wonderful support = a customer for life. Thank you CPR!
I found this company with a Google search. I gave them a call because the charge port on my Pixel 3 stopped working. They were able to order the parts and gave then arrive overnight. And within an hour they were done. Great service. Great place. I highly recommend. Ill be recommending you to others.
Great experience, friendly and personable staff, very reasonable pricing. Pixel 3 screen was repaired quickly at a reasonable price. Very good value.
Got a Samsung screen fixed. No troubles so far. Their prices are good too.
These gentlemen were able to help me out of a bind. Within 1.5 hours (and last minute notice), my phone had a new screen and battery. I highly recommend this cell phone repair shop.
One of the best and only cell phone places I will ever take my devices the team Donnie fickett and tom are exceptional guys
Prompt service. Able to get genuine replacement screen for my phone. Done within hours.
Super nice and very understanding. Great prices and even better labor . Fixed my gf new s20 fe in a day we cant even find a decent case and these guys or girls .. knocked the screen repair outa the park.. only little issue was parking and location but cant hate them for that.... 100 times over recc this place..
Really, really glad I decided to go here. My switch lite LCD display broke before I went on vacation. They had never repaired a lite before but decided to take it on anyway which I appreciated and trusted them with. 3 days later my switch lite is done and looking good as new! Guys that work there are extremely nice and professional, also great at making small talk which always makes me feel more comfortable with a place. My switch is my baby so if I leave it somewhere when I go out of town, you know I trust them! Will be going here in the future for all of my electronic repairs. Would rate 6 out of 5 if I could!
I really enjoyed the owners professional manner when dealing with me. He used proper sanitation techniques and seemed to really know what he was talking about. Normally this would have been a job Id do at home, but I did not want to wait for 2 weeks to get the parts I needed. They had them in stock and I will use them again if I ever need to!
My phone got smashed, and they returned my new phone to the exact set up, with ALL DATA retrieved! So grateful! Highly appreciated and recommended!
Great service. I went into the store for information and came out With a brand new screen protector and a guarantee ofIt not breaking. Very professional and very quick. Gave me some Advice about my battery also. This will be the only place that I will haveWork on my phone. I highly recommend them!!!!
Great service, great place!
Excellent service and fast. Reasonable prices!!!
They fixed my screen in a few hours. It was reasonably priced and quality work. I will definitely return.
Very pleased with the quality of their work. Staff is knowledgeable and straightforward. Fixed my husbands Android phone.
Don and Tom were super to work with.They did a great job with my phone. Quality work at a quality price! Thanks again guys!
I broke the screen on my Galaxy A51 dropped it off that afternoon they ordered a new one and had it fix in 24 hours. Really nice guys. Good priced work.
Replaced my Note9 screen in two hours. Kept in touch with me while they were searching for the correct color and had it overnighted so they could get it taken care of fast!
Was a very quick response!
Excellent service. Done exactly when said it would be. Parking lot was hard to get into.
I found this company in a google search and called them and didnt need an appointment. They were able to check my phone as the ear speaker had failed. They cleaned it and then had to replace that speaker. Its an i phone 6 S plus. I left it with them and came back about 1 hour later and was fixed. Thank You Men for a great and quick repair...
They were very helpful! They fixed my phone in front of me in a matter of minutes. I thought it was done for! Very happy with their customer service and prices. Thanks guys!
Great quick service. Had my screen and battery replaced quickly. Best prices in the area also. Outstanding customer service. If you have broken your phone this is the place to go.
I was ready to drop 1,000 dollars on a new phone when my screen was acting up on my not very old Samsung note plus (10) I was on the phone for maybe a few minutes before they already had a good idea of what it needed. Ordered my parts with a cheap over night option, and within an hour It was like a whole brand new phone. Guys are great and personable. and not to mention there hours are great! so if you actually work for a living you have time to swing right over when your out!!! Deff will have plenty repeat business from me.-Caleb
Very helpful staff and got the job done in a timely manner. Got the part that I needed straight away, and got me in for a repair asap!
If I ever need my phone or any electronics fixed, ill be going here from now on. They always do an awesome job. I had an issue with my phone over heating and not operating right. It was a battery issue, so they only charge for the battery, because they didnt need to take it apart. Reasonable prices, to the point and doesnt make empty promises. Im a customer for as long as that store is around.
Fantastic service! The guys at CPR repaired my iPhone 7+ screen very quickly with no appointment required, and at a price MUCH better than other places in town. Now I know where to go for future electronics repair!
Super nice people! Friendly and helpful! The owner went above and beyond to help me with a frustrating issue with my Google phone. I would definitely go back and absolutely recommend them to anyone who needs a cell phone or other device fixed!
Cellular Exclusive goes well above and beyond customer service. They were exceedingly courteous and helpful when I needed help the most. Honestly, I was treated like a friend or family member. I have since asked questions and needed advice about making a decision on a phone upgrade. The advice was exceptional. The phone I chose, listening to Dons advice, is by far the best phone that I have owned. They go so far as to give you honest opinions when they actually could make a profit by selling you another product. This posting is long overdue, and I wish Don and the rest of Consumer Exclusive a very Merry Christmas 🎄and Happy New Year 🎉🎈
Always fix what I break.
So I took my Motorola Moto E4 in to them to have the microphone fixed, which they did, and when I got home that same day, for some reason I had no cell phone reception or data signal out at my house, so I called them on my mothers phone, and they told me to bring it back in to them and theyll fix the problem, and they did exactly that, they replaced the charge port board three times to see if that was the problem, but to no avail, so I had my cell phone mobile provider send me a brand new SIM card which I had CPR put in my phone, but not even a couple of hours later, I still didnt have any signal, so they contacted US Cellular (my mobile service provider) and US Cellular told CPR that it was probably a bad SIM reader and to remove my phones hard drive from the body the bad SIM reader was in and put it into a new Motorola Moto E4 body and see if that works, I took my phone into CPR earlier today and they removed the hard drive from the old body and put it into a new Moto E4 body and when I got my phone back, it was like the phone was brand new (minus the factory reset of course), I got home about an hour ago (where before, I was unable to get any reception or signal) and it works like a charm!! I called CPR to thank them for everything they did to help me, and I told them; I will definitely be referring them to everyone I know. They of course, apologized for all the problems and I told them; Its alright, stuff like that happens all the time, but Im glad you helped me fix everything. This whole experience was my first time as a CPR customer and although it took a little bit of time, Everything is all good now and Im happy to see my phone is working properly again! Once again; Thank You CPR for everything!~ Your customer; Blake Hosier ~
Very professional crew. Make sure you’re walking into CPR and not the “other place” next door (other place makes it intentionally confusing). CPR stands behind their work, and doesn’t cut corners in order to increase profit.
Couldnt have been happier with how easy and quickly my wifes iPhone 6 screen was replaced.Dropped it off, went to another store to pick something up. As I was about to leave I received the call that the screen was already fixed and working (maybe fifteenth minutes from when I left Cellular Exclusive).Reasonably priced and great customer service.This was the closest repair shop to us and I traveled from Bar Harbor.
Cracked iPhone. In and out in under an hour for about $50 less than I thought it was going to cost me. Nice guys. I would highly recommend this place.
Friendly staff along with a timely, quality repair
I was very happy with the folks there. Don had people waiting in the parking lot and opened a few mins early. Which is 1000 percent better than the typical, we see you but its 2 mins before we open so we are just gonna stand here and stare at you through the glass culture we are surrounded by. Plus a bonus....they know there stuff. Be Careful not to go to the computer repair place that says we also do phones in he same strip mall. Its the one facing wallmart in front.
Super fast service
Congenial, polite and helpful on the phone...thumbs up !
My new Galaxy 8+, had a broken piece in its headphone plug in, I was sent to them bt US cellular. They replaced plug in, called with 1.5 days. Phone repaired!! Exceptional service, wonderful people. I sure hope they can fix my Fire charging port now!
The absolute best mobile device, gaming system, and phone accessory shop in the entire state! Fast, friendly, efficient, knowledgeable, and inexpensive repairs along with a wide range of high quality accessories for a low price, you cant beat it! The owner Donnie goes above and beyond to help people with any issue or question they may have with their device, along with professional certified repairs. His employee Tom went right to work on my device as soon as I arrived, and I have never seen a mobile technician as skilled and efficient as he is. Ive never had better customer service in my life and I recommend everyone to stop by Cell Phone Repair in Bangor for all of your mobile device needs!
Nice people and very proficient at attending to your needs in a timely manner. Only complaint is my front camera was cracked/scratched im assuming during the glass repair process. Also the speaker at the top of the phone is dented in a tiny bit. The phone still works as it should so its nothing Im to concerned with. But just be cautious of any mistakes that may happen. Overall they got me in and out within the day and actually squeezed me in so I didnt have to come back another day.(Edit) Im rating one star due to the response I got. The service was good but apparently they can not take criticism. I do understand if I brought the phone back they would have addressed the damage but as I stated it was a mistake and I was not concerned I just want others to be aware accidents do happen and they should check their phones over just in case. I do not discourage anyone to go here as they are decent people and willing to work with you.
Good customer support
Went in to have Samsung Galaxy Note 8 battery replaced and screen protector changed, was not disappointed! Best price in area for both, particularly as could get screen protector for 2 year old phone and get it put on for very good price, all things considered.
They are top of the line, great prices, and quick service. I walked in & asked if they had time..he was so nice. We went to eat, he called & said the phone was ready when we were. Super!
These guys were extremely helpful in getting a replacement screen protector when Zagg was out.
Cellular Exclusive is a great business, willing to go the extra mile for you to fix your mobile device, console, and many other electronics.The first time I went, I had dropped my phone into a lake, and wasnt expecting it to work again. I was told to take it to C.E., which I did, and they were able to salvage it for me. Of course, a lot of it had to do with luck, as most people arent lucky enough to have their phones work after having them soak in water for a few minutes- but they were able to get it in working order for me, which was surprising, and a relief for me, since buying a new phone would have cost a heck of a lot more than what I paid.They dont just fix phones, either. The second time I went was to repair my X-box 360, which had all but stopped working. They were able to get it back in shape for a low price, which included both repairs and new parts for the system.Both times I received great service. Would recommend.
Got me in very quickly and repaired my phone speaker! Very useful.
Really fast turn around on repairs (less than 24 hours for a screen repair), great customer service, understanding and compassionate, up front about costs and potential issues, month warranty after repair. Its kind of in an obscure location but well worth the hunt for the customer service. For a busy working professional who relies on her phone each day, this place was a godsend. Thank you!!
Nice guys that will fix your phone fast and for a good price
I called for the first time with this company. the sales person on the phone was very friendly answered all my questions. It is rare to find people that go the extra mile to help a person. It was like I was right in the shop with them. I have not done business with them. But my guy says they are good and I trust him. And I will send all my people their. Thanks again cellular exclusive. 🤓
Fast and courteous treatment. Got right to the problem and fixed the next day before 3pm. Thank you so much!! Price was very fair as well. Thank you Tom!!
Quick, affordable, knowledgeable.
If anyone ever needs to get their phone fixed, this is the place to go! The guys are so friendly and knowledgeable and go above and beyond for their customers! They had an LG G5 phone screen in stock after mine cracked yesterday and repairs only took about an hour. Not only did I get a free phone case by mentioning this ad, I got a screen protector half off expertly applied.
Quick service, great communication, knowledgeable, very pleased with the recommendation to go to CPR.
Great experience. repaired my rear camera glass in about 10 minutes for $15. Plus, got a great deal on a new phone case. Very fast, very nice, and would definitely go back!
These two guys are amazing! Discovered them a year ago and they never fail me. Today they replaced the camera on my Galaxy s7 and saved me getting a new phone. I am so HAPPY! Couteous, prompt, expert service. See them before you give up on your broken phone or tablet.
Super nice and fix ur phone in less than an hour, but I have broken my phone so easy by just setting it down, they told me they use make shift screens that are not apple. The corners are loose and the screen protector has many air bubbles in it, also the touch screen is as responsive as it has been, good fix if u wanna keep on going back 👌
Friendly service and less expensive than my cell phone company!Great Service!
Great service and very helpful staff. They had a battery in stock for my phone and the cost was very reasonable. Thanks guys, Ill be back again.
Very helpful, fixed my phone screen.
I had a problem that the official phone company couldnt fix. I took the phone in to Cellular Exclusive this morning and walked out five minutes later with a properly working phone. Total cost: $5.00. They were not going to charge me at all but I insisted on paying something. We settled on $5.00 (which is really nothing). Fast friendly service.
I had got a estimate from Maine geeks on my phone repair, went to the location to find these guys first. Still thinking I was going into Maine geeks. The representative at the desk was annoyed at my questions. Frustrated, I left to find Maine Geeks in the same plaza.... Who would put 2 cellphone repair shops in the same plaza. Maybe if the guy was polite and listened, I would have used them.
To anyone that needs to fix their phone screen, dont take it to cellular exclusive. I had my phone fixed on Saturday afternoon then not even 3 hours later it was broken after setting it down on my kitchen table. Also my phone doesnt scroll correctly anymore, and I cant open some of my apps, it doesnt even register that Im touching them. And I have to shut it on and off because it stops letting me swipe from screen to screen and wont let me type or doesnt stop typing. Then after driving all the way to Bangor from Waterville after a 12 hour night shift to see what he could do he YELLED at me telling me that it was my fault and that he couldnt do anything which you would think that if I cant use it because he didnt do something correctly he would at least be able to look at why its not letting me type or scroll but even then itd still cost $60 without replacing the screen. I highly do not recommend going there. After $120 I still have a broken screen and my phones worse then when I brought it in. This guys a scam artist at most and should be highly ashamed of himself.
Have had 2 different iPhone screens and battery replacements done here, professional service, timely. I would recommend them to anyone!
So sad to report that my phone was damaged during screen repair. Then when it was fixed from that incident, the camera was no longer operational. The phone was ruined
Great place. Friendly up beat enviroment. Excellent service. They get your needs done in a timely manor. I wouldnt go anywhere else for my mobile needs.
Polite staff, and they replaced my screen in under an hour! It works perfectly now!
I had my iPad screen fixed by them and it shattered for no reason. They refused to give me any kind of compensation on a new one. They told me it couldnt have been them but after taking it elsewhere, I found out that wasnt true. Their greed surpasses their concern for their faithful clients. I had used them for many years but will not be using them again.
Excellent service. Ive had my phone fixed by them twice and they are always prompt with their repairs.
Kind of expensive, they did a good job and got the job done in about a day when the part came in.
Awesome customer service and really good afforable repairs. Only had to wait 24hrs for them to fix a busted screen.
Quick and great service
Theyre great and professional and the only people I go to with my phone, from the charger to the screen to whatever else it may need I know theyre the people to count on. Ive had nothing but great service.
Found other repair shops that were able to quote better prices and a more timely service.
A month ago I had my ipad in there to be replaced they vary rude and they did it wrong so the corners are loss and the you push down on it and it cracked so bad the siri Id stuck on. After I paid $200 and the said it would only cost 50. DO NOT GO THERE!!!