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Cheers Party Rentals Inc
300 Reisterstown Rd Suite C, Baltimore, MD 21208, United States
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Cheers Party Rentals Inc

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Da
Review №1

Cheers Party Rentals did a fantastic job for us in supplying party rentals for my husbands birthday party. Laura and the entire team were friendly, responsive and helped us create the perfect celebration. I highly recommend Cheers Party Rentals!

Aa
Review №2

I recently used Cheers Party Rentals for my event and I was extremely impressed with the quality of service!! Ira is a true gentleman who was easy-going, accommodating to my needs, and was an absolute pleasure to work with. On the day of my event, I had such peace of mind when the delivery crew arrived promptly, worked efficiently, and all of the rental equipment was in pristine condition! Ira sure knows how to run a tight ship! I definitely recommend using Cheers and I look forward to using their services again in the near future! Thanks again, Ira!

Le
Review №3

Cheers Part Rental goes above and beyond to help you. The employees are all professional. The equipment is cheaper than their competitions. Everything was clean and looked new. I highly recommend this company. I would give more stars but theyre only five.

We
Review №4

Wonderful service. Ira is a gem knows his products well; willing to answer any question. Most dependable delivery & set up. Polite service people. Highly recommend them for price, quality, ease of use, dependability & service. Top Notch. I usually dont take the time, but they helped to make my event special.

Ki
Review №5

Rented chairs for my daughters bridal shower. Absolutely no issues throughout the entire process. Ira was very pleasant to work with. Would highly recommend this business and look forward to doing business here again.

Ta
Review №6

Ira and the crew were exceptionally professional, patient and polite. The order was correct and the equipment was perfect. The price was affordable and I cant say enough about the CUSTOMER SERVICE! In Shaa Allah Ill be looking forward to renting from them in the future!!!

Ir
Review №7

In response to our customer who felt that Cheers was attempting to force her into incurring a Delivery fee rather than picking up the items herself. Cheers has a responsibility to our clients as well as the general public to ensure the safety of all. Cheers takes this responsibility very seriously which is demonstrated by our requiring our customers to pick up rental items with an enclosed vehicle so that items will not fall out of an open vehicle onto a public roadway thereby causing an accident. To those that feel that our questions pertaining to vehicle requirements are offensive, we apologize and offer you our Delivery service for your convenience. If customer pick up is the only acceptable option for our customer, Cheers will be glad to refer them elsewhere if safety is not as important to them as it is to us.

Be
Review №8

Amazing Service at Amazing Prices!!!All chairs, tables, and tents were in pristine condition and truly made my party special. Ira was extremely helpful and made ordering easy. Thank you guys soooo much!! Hope to order again!!

Jo
Review №9

Very professional and efficient company. The equipment was clean and in great condition. The truck arrived on time for the delivery and pick up.

Ke
Review №10

Cheers Party Rental was amazing for our recent event. Ira was super attentive to our needs and everything was delivered well before our event and the set up was flawless. I would highly recommend Cheers Party Rentals!

Ju
Review №11

I called to get a very simple quote for chairs for my wedding. I have never been spoken to so rudely in my life. She called my idea silly and ridiculous and told me that her company was immeaditely not for her, and that she didnt think any company would be able to make my request, even though I am more then willing to pay fees and charges. Ive worked in customer service for seven years and know that they need to learn how to speak to customers.

Ca
Review №12

I happened to see the sign for the party rental place as I drove by & turned in to get more info for an upcoming event. Its not the easiest to identify as you pull in & once I figured out which buisness they were I was informed that they do not accept rental requests at the location because it was warehouse.I was directed to the website for their phone number & called to obtain pricing for an 8ft table & several chairs. I spoke with Ira who provided the info I requested, but when I asked if I could pick up the items myself, he became patronizing. He asked several questions about my vehicle & insisted that it was too small although I told him several times that I had previously fit the same length table & the amount of chairs in my mid-sized SUV. He then insisted that I would be charged for the items if I opted to use my vehicle & the items didnt fit. It was almost like he was trying to intimidate me into using their delivery service. I should have ended my relationship with the business then given Iras subpar customer service, but moved forward because they were closest to my home.When I arrived to pick up the items & Ira realized who I was he continued with his snide remarks about my miracle vehicle. When all the items fit as I knew & said they would, he snidely conceded that I knew more about my SUV than he did.The items held up well for the event & the price was decent. I would have rented from them again had it not been for the poor customer service. Perhaps if Ira focused on the party rental business rather than the car business I would be more inclined to utilize this service again. Proper customer service is important in business & Ira could use some training in that department.

Na
Review №13

Very efficient. On time. Equipment in great condition. Good rates as well. Helpful website.

WY
Review №14

Great service. Highly recommended!!!

As
Review №15

Poor communication and flexibility with customers

Information
1 Photos
15 Comments
4.3 Rating
  • Address:300 Reisterstown Rd Suite C, Baltimore, MD 21208, United States
  • Site:http://cheersparty.com/
  • Phone:+1 410-466-6500
Categories
  • Furniture rental service
  • Party equipment rental service
  • Party store
  • Tent rental service
  • Wedding planner
Working hours
  • Monday:8:30am–4pm
  • Tuesday:8:30am–4pm
  • Wednesday:8:30am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–4pm
  • Sunday:8:30am–4pm
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