My VW was having some real issues with the oil pressure. From the start, the technicians knew what was going on with my vehicle, they confirmed the diagnosis, and then they got right to work. When I picked up my vehicle, I sat down with the team and they were telling me loads of information about their process and how I can take care of my car further. I learned more about simple car maintenance today at Vinces than I think Ive learned in my whole life. Im thankful that I had this experience with Vinces Auto and theyve earned a new customer for life.

First time visiting Vinces, and I was treated like their most respected customer.First off, theres no indoor seating for waiting. Theres a shaded gazebo outside. And parking is a bit of a mess.I needed an oil change, and diagnosis/replace some suspension parts. Wasnt quite sure where the noise was coming from, but I had an inconsistent clunking noise in the driver wheel well.Oil change went fine, although it did take around 2 hours. I was told they use race oil and premium filters (along with other parts) you wont be able to find in stores, so I was ok with the wait.Onto the suspension diagnosis, this is where I would recommend Vinces over ANY other mechanic.I was told they took my car for a test drive and could definitely hear a clunking, but even after a visual inspection they couldnt find an issue. I was told they just bought a very expensive computer with sensors and microphones which could attach to the undercarriage to better understand where the noise was coming from. Diagnosis was $150, and I was assured it would work. They hooked it up and within 30 minutes they had a test drive complete and told me it was the stabilizer links on the drivers side. Total repair was about $350 for both sides.The repair would be a couple of hours Vince told me, and offered to give me a ride back home. I live about 2 miles away but still, GREAT gesture. Left my car at the shop around 1030, and around 4pm I got a call saying my car was done and theyd bring it over to my place, pick me up, and have me test drive it back to the shop.Instantly I could feel the difference and NO CLUNKING NOISE.Around $100 for oil change, $150 for diagnosis, and $350 for stabilizer linksGreat friendly service, labor was done professionally (they keep bins with hardware which comes off the car, to prevent losing bolts, fasteners etc.), successful and interesting diagnosis, timely repairs, and even offered to drop me off and pick me up after the work was done.I cant name a shop not only in the area, but in the entire nation Id recommend more than Vinces.First time visiting Vinces, would absolutely visit again

Vinces Auto Repair is great! Always very honest, gives the best prices, and can do it all. Vince & Ray are the only mechanics that I bring my car to in Baltimore. You cant go wrong with them!

Im gonna meet vinces in the middle on this review the entire week they had my truck they did fix the break booster, and master cylinder, and did a great job at that... where they was lacking in is the several broken commitments on communications during that week. I would be told someone would call me by end of day several times and never got an update... and had to play phone tag with them through the week. Then my roomate got upset of his own accord and called vinces ( bro was helping me back and forth thru the work week) and then vince himself and called maynr half an hour after roomate hung up and explained theyd been busy . I had to sign a waiver to get my truck back because of other technical which is fine, but thats my only real complaint with vinces is communication, and solid expectations. Also congratulations to his son who got married the following week !!!

Great service, incredibly patient and informative with making sure you understand the problem, the potential solutions and the relationship to the cost. Ray and T were exceptional in the customer service arena and my car is running great. Highly recommend!!

My experience there at Vinces Auto Repair & Sales was good. They did a thorough job on my car. Would highly recommend people to the shop.

Went to get quote for my replacing my brake pads and rotors. They were extremely nice, knowledgeable, and reasonably priced! Definitely recommended!

I have been referred to Vince Auto Repair for a previous issue highly recommended and they fixed the issue and then we had a thunderstorm a month later, my windshield washers stayed stuck in the air out of no where during this storm, the next day I called them and they fixed that issue . So far so good thru the rain.

The were very helpful honest and efficient.

Very experienced and knowledgeable mechanics. Price was very reasonable and my wait time was very good. I would recommend Vinces !

Vince is the best need work done see him best in baltimore i wouldnt go anywhere else

Got sent here after an incident at Valvoline. Great service, they really know theyre stuff

Mr. Vince did an awesome job of finding my cars parts. He got the best price and the best parts. He replaced my engine, and the clutch that was causing some of the problems. He is meticulous and is well worth every penny I spent. I would highly recommend him and this shop.

Wouldn’t recommend won’t let you bring your own brand new part want you to used there parts

I love this place so glad I found Vince hes trustworthy and gets the job done very happy with all hes done so far. I will always take my cars to him thank you Vince

Was recommended to this place after Valvoline broke off my dipstick in the tube. After about an hour+ of chipping away at it the employee at Valvoline finally gave up. Obviously there wasnt much left of the plastic handle on the dipstick. I didnt think Vinces could do much more but they did! Ray helped me out and unfortunately I did not get the wonderful lady at the front desks name but they were both awesome! It took Ray about 15 minutes to get the dipstick out and popped the new dipstick in. Thank you Vinces for being so polite and assuring everything would be taken care of with my vehicle! Will definitely recommend and will be back if I ever need anything and Im in the area! Thank you guys!

I bought my car fewer than two years ago and Vince’s was the first mechanic I ever took it to. Even though I didn’t know very much about what needed to be repaired, Vince and T explained everything to me in a kind and non condescending way. They even helped me decide when to get certain parts replaced. My car was in and out in two days!

Brought my G37 in for a coolant leak, the guys took care of me immediately with the shops around all being booked up till next week. Vince took care of the car and gave it a check and I was on my way! These are some of the nicest people you’ll meet, and was beyond helpful!! Highly recommend these guys!

I drove pass Vince auto repair and sales for years but it wasn’t until I wasn’t getting successful results from other mechanics that I decided to give them a try. I wasn’t and hasn’t been disappointed. We have several cars they worked on and we even purchased a car from them. They always pinpoint the problem, complete my service promptly, fit me in in cases of emergency, professional, and superb customer service that make me feel like family. It was only one time they didn’t fix a problem with my car and that was because it was still under a deal warranty. I didn’t know it was still under the warranty, they found that out for me. I truly respected them for that. They could had easily gotten over on me. They come highly recommended from me.They have completed body work when the insurance company sent me to another repair shop that didn’t do any kind of work. They stepped right in. Even willing to get the car towed from that other place. I can go on and on about their services.

Do not take your car to vent they will rip you off

Needed some brakes installed, and an oil change on my car. Setting up online was easy to do and got a quick response from T at vinces to confirm a date. Going in I knew I also had other things that could be done and didn’t want to deal with them at the time, but after talking with everyone about what needed to be done plus an additional fix they knew they could do. I said fine and went forward with it all. Spent more than I had planned but man was it worth it.They did a fantastic job. My car rides smoother, sounds better, and most importantly they fixed what was causing my check engine light. I had brought my car into multiple dealerships while under warranty and all said they couldn’t figure out what was causing my check engine light to be on(didn’t want to believe me when I said my obd-2 reader said it was a knock sensor. And they claimed they couldn’t get the engine light to go on). So after being fed up with the dealerships I just let it stay on. But at Vinces they fixed the issue and explained exactly what it was(exactly what the obd-2 reader said.)If you need a reliable, fair, upfront, and fantastic mechanic for your vehicle then go to Vince’s. I will be using them in the future.

Ive been to Vinces Auto Repair twice now and Ive had a positive experience both times! The first time was for a major transmission issue, which you can imagine was very stressful for me. Ray offered plenty of practical advice about how to proceed and was very patient with me as I tried to determine what to do with my vehicle. The second time I visited the auto shop was for a bulb replacement for my headlight. This time I met Vince, the owner of the shop. Both him and Ray are very kind and intelligent people. Theyve been in the business for years and its very evident that they know the ins and outs of vehicle repair and maintenance. I typically go to the dealer for auto issues but there is no comparison with Vinces. This local shop is far superior than the dealer and will give you a much more personable and honest experience. Their prices are cheaper and more reasonable compared to the dealer. They treat you like family. Added bonus, Vince is an awesome person to chat with while you wait for your car to be fixed. Highly recommend this shop and I will definitely return in the future!

This is my new choice for any work done on my Escalade EXT. It’s difficult to find a truly good Cadillac mechanic and Vince and Ray will now always be my choice. T, the young woman who handles their calls and makes the appointments was exceptional. Customer service and satisfaction and a job done right is why I’ll be using this service from now on.It was my first time at Vince’s Auto Repair, but will not be my last! I highly recommend this shop!

All around GREAT PARTS GREAT TEAM GREAT SHOP WOULD DEFINITELY RECOMMEND

I am so glad to have found Vinces. I typically feel stressed about finding car mechanics because I dont know really anything about cars, but I am happy to now have a go to place. They do good work and I always feel like I am getting a fair price. Vince and Ray are always so friendly every time I come in and the time easily passes just chatting with Vince while my car is being looked at. They were even giving out free roses for the month of February! Just a nice little touch. As long as I live in Maryland, this will be my place.

I brought my car to Vinces after it had been sitting for a while and needed a lot of maintenance, and they also helped me with an inspection. They fixed my car and were also very caring people. Would definitely recommend!

If you read no other part of this review, read at least this much: In Vinces Auto Repair & Sales Ive found a mechanic I trust.I heard about Vinces through word of mouth on my neighborhood. Being in need of some repairs to my beloved truck but also a stone cold cynic I did further research, all the reviews looked excellent so I called ahead to book an appointment, turns out my problem was something he could fix but he recommended I take it to another shop because he knew they did good work and would beat his price for the same job.That right there folks is a good first impression. I also had brake work that needed to be done so I went back to Vinces.Vince and his team did excellent work for fair price. They are the absolute definition of craftsmen who know their work and take deep pride in it. I swear my brakes are better than when my father first drove the truck off the lot 20 years ago. If he said I needed something he didnt just expect me to take his word for it but showed me the problem clearly and walked me through how to best fix it. Vince and his team have earned my trust, give them a shot and I know they will earn yours.

My clutch went suddenly and I had AAA tow my car from Canton Crossing to Vinces. He assessed the situation and contacted me quickly. The estimate was on target, he let me know when the parts were in and when the work was done. Everyone there is friendly and accommodating. I will go back for every job I need done!

I went to Vinces Auto on a recommendation after they had done great work on friends high end automobile.I was in a tough spot after buying an old used car in a private sale that ended up having more problems than I had expected.Vince and Ray were a huge help. They were straightforward, educated me on my options, did great work that came at an extremely fair price.I would recommend Vinces Auto Repair to anyone in need of any auto work, big or small. These guys went above and beyond not only with their work but also their advice.Trustworthy, professional, cost effective and that was all done in a timely fashion.Big Thanks to Vince and Ray.All around great guys!

These guys are thorough and of high integrity. I have entrusted them with the life of my vehicle on more than one occasion and I have been pleased with the result each time.

They have never turned me away. They are definitely the best Mechanics in bmore. They took care of my Vanessa(fiat 500L). Thanks for All you guys do.

The best auto repair in Baltimore. I would recommend this place to anyone. They care a lot about their customers and are eager to help. They are very honest and trustworthy, and won’t try to swindle you into buying something you don’t need. Great service and at a very fair price. Will not be taking my business any place else now from now on.

Took my car to get fixed on a Monday, they said it would be done by Thursday the latest, didn’t get done until that following Monday. Payed over $2500 and my car stopped working 3 days after they gave it back to me. Tried reaching out to see what they could do and they never got back to me, this was over 4 months ago. The company they partner with for increment payments has an extremely high interest rate, it’s ridiculous. If y’all decide to go this route just know the amount they first tell you will never be the amount you end up paying. The only good thing i could say about them is that their car parts are legit.

Excellent service and trustable mechanic; I would recommend Vinces to anyone!

These guys are thorough and of high integrity. I have entrusted them with the life of my vehicle on more than one occasion and I have been pleased with the result each time.

My father has a 1975 Bricklin and he just waited over 2 months to complete the job he said wouldnt take more then a month, he only has one lift so he kept putting the Bricklin to the side for everyone else that came in. Not to mention he would tell my pop more things that he should fix, he came in for a gas tank!!, his son also had his fun test driving this timely beauty over and over, to make a 2 month story short after putting my father off when my father finally went in to pick up the car, not only did they burn the battery out, disconnect different wires causing more problems but he was charged 49 hundred for what was done on the car. The original first price was around 25 hundred since they charge 150 an hour for shop time, the highest ever, so the moral to this nightmare is Vince himself is a smooth talking sounds like he knows what he is talking about milker, he will drain you dry if you need something besides an oil change done, so BEWARE!!!!

A great place that will repair your vehicle and not rip you off

I needed a battery for my 2010 infiniti fx35 brought one from auto zone they charged me 205 dollars then I had to pay 90 to get the battery installed..so I came pass Vinces because they did pass work on my vehicle...I talked to him told him what my problem was he gave me a total of 200 for the battery and installation of the battery...Vince is the best auto shop and I left as a happy and satisfied customer

I took my pop up camper RV Into Vinces Recently because no other RV repair shops were open due to hi demand. They were not recommended I just googled them & they were the only place that said yes bring it on in no waiting needed. I cannot tell you how happy I am with that decision.....not only is it fixed to the highest standards, as if it were brand new again, the price felt reasonable & they could not have been more polite, more accomodating more professional. Vince took so much EXTRA time explaining everything i wanted to know not only about my repair, but the general workings of my popup as its my new toy; & not sure how it all works yet. He made me feel like i was his most important customer, which i was LOL! He must have spent at least 2 hours total just advising me of things i should be doing, tips on all matters, etc. No stone left unturned. His knowledge of all things mecanical is quite impressive given he wasnt repairing a car. Even his office staff were so so very kind. Plz. Dont hesitate for one second to use Vince for your auto repair needs. Thank you for EVERYTHING!!

Vince is the best. I came in thinking I needed a new compressor. Vince talked me through the diagnostic process, and thanks to that explanation, I went ahead and trusted his advice (he didnt think I needed a new compressor even though google told me I did). Glad I trusted him because google LIED! Vinces son Ray not only figured out what was wrong with my AC, he also replaced the pieces I needed at no additional cost bc they had some spare parts via junk cars on the lot. Ill absolutely be returning for all of my future repair needs. 10/10. Bonus highlight: Theres a really bountiful vegetable garden to look at while you wait lol.

This place is heaven on earth for cars they are patient quick reliable and down to earth honest they have made a customer for life with me and i would recommend them to anyone needing any type of work on their car

If you need a fair price for excellent work, Vince and his son are the best! Was super anxious about electrical issues, having already put down money on a transmission rebuild, but they took care of my wiring harness in a couple hours work! Would recommend these guys any day!

I drive a 2005 Ford Crown Victoria P71. I had a intake manifold go up on me, a common issue for all crown vics, and had it replaced. I got a tow from Angelos Towing and he had good reviews so I let him look at the car. Unknown to me, he placed a Crown Vic LX version manifold which can work in a P71 model for a short period of time before you start having issues. I took it to Vince and he got the correct manifold and other material needed. I brought my car to Vinces in the past and he has done an excellent job on it. I foolishly thought since the manifold was a common issue for this vehicle, it would be an easy fix. I was wrong. I dont take my car anywhere else now.Vince and his son Ray are knowledgeable and upfront. If other mechanics say they cant work on it, bring it here and get a second look. If Vince cant, he wont try to play you. Hell try to help you anyway he can.

I loved how I was greeted with professionalism. The quality of work was efficient. Hands down, the best service I’ve had in a while!...

Very nice, and honest, believable

Hands down the best service I have ever experienced. They are honest, friendly, and informative. If you want a really good mechanic, this is the place to go! They educated about me about my car, had a quick turn around when I was having car troubles and provided me with transportation. I felt like they treated me like their own. They are patient and willing to answer any and all questions you have without rushing you like other auto repair places. I was very pleased and impressed with their customer service and most importantly their honesty about the repairs.

Everyone has always been super professional and helpful. They not only take the time to look when I complain of some faint squeeky noise, but they also find it, fix it, and make sure it stays fixed!

Hands down the best shop in Baltimore. Vince & his guys are thorough, reasonable & beyond professional. This is officially my mechanic from now on.

Very nice people unlike others that lie just to rip you off some dollars ..you should take your car to vinces auto repair, you won’t regret it

The best, most reasonable prices

Vinces Auto shop is the only place where Ive taken my car and felt I wasnt being taken advantage of. I drive an older European car, and every shop I called for a quote on a oil leak originating from the headgasket was quoting me upwards of $2,000 to just seal the leak, and slightly more than that to change the entire engine. But the engine was never the problem! They were highly communicative during the time I was away from my car, and kept me posted not only on expenses, but even asked for approval on incidentals that would improve my driving experience! I was also surprised to find not just that every person I spoke to on the staff, but that the owner himself was willing to sit with me and explain all the work they did on my car and the routine work that would be coming up soon. He even took the time to teach me the small things I could do myself to maintain my cars health! As a new driver, this is all very appreciated, and I cant imagine taking any car I drive anywhere other than this shop for as long as I live in Maryland.El taller de Vince es el único lugar al que he llevado mi carro sin sentirme que se están aprovechando de mi. Mi carro es anticuado y europeo, y cada taller antes del de Vince me acotizó un mínimo de $2000 para tapar un derrame de aceite proveniente de la junta de culata. Y otros talleres querían cobrar más para cambiar el motor entero—pero el motor no era el problema! En Vinces fueron altamente comunicativos mientras el carro estaba en el taller, y me mantuvieron al tanto no solamente en el coste de la reparación, si no también de arreglos incidentales que mejorarían mi experiencia de manejo! También me sorprendió que todo el personal era no solo amistoso, pero que hasta el dueño del taller estaba dispuesto a sentarse conmigo para explicarme todos los arreglos que le hicieron a mi carro y los arreglos de rutina que estaban en el horizonte. Hasta se tomó el tiempo de enseñarme las cosas que yo podría hacer por mi cuenta para mantener la salud de mi carro! Este tipo de atención al cliente la aprecio mucho como nueva conductora, y no creo que llevaré mi carro a ningún otro taller mientras viva en Maryland.

I came do to my vehicle having issues with intermittent starting. Vinces diagnose the issue that it was the starter, i had the starter installed in less than an hour. You guys have a customer for life.

Amazing service! They were very patient and explained everything to me in detail. They kept me updated on everything that was going on as well.

Hands down the best auto repair shop experience ever. I had my brakes and rotor replaced and the owner carefully explained to me every detail of the service. I happened to come during lunch hour and was offered ribs during my wait (they were grilling outside). Since the specific parts that I needed had to be delivered, I had to wait quite a bit for them to service my car. That said, I didn’t mind at all because the workers kept me entertained with their crazy stories. You can definitely tell that the shop cares about their customer service and satisfaction. I would recommend this place to anyone in the area!

I love these guys they’ve always got my Jetta back in good shape and back on the road working better in an efficient matter !

This was our first time going to an auto shop. Being new car owners we were very naive and didnt know much. Vince his son and a very nice lady named Tony were super friendly and made us feel very comfortable. After looking at our car they found a problem with the cars two front links, I left the car overnight and they started working on it the next day and later I was able to drive it. I am super pleased with their service and honesty and will certainly being coming here for anything I need done and as long as I live in Baltimore.

Very friendly crew and very detailed. Feels like a good neighbor helping you take care of your car.

Great guys! Very informative. Even gave me a ride home after I had to leave my car after an accident! I had to leave for an international vacation the next day and they kept me up to date with everything going on via email while I was gone. The work they did was great. As a first time car owner, I feel very comfortable leaving my most expensive purchase to date in their care.

Good service. Nice people.

Vinces went over and above when my daughter was in a car accident. The accident happened in front of Vinces. They took her into their shop and waited with her well past closing time. They repaired the car professionally. Worked with our insurance company and continued to follow up with the insurance company when the estimate didnt match the repairs. They were nothing short of professional. I would recommend Vinces to anyone who is looking for an honest, professional auto repair shop. Thank you is not enough for all they did for my daughter!

My number one auto mechanic. Worked on all my cars. Highly recommended...

Ive been going to Vinces for a little over a year now. Always great work! Reasonable prices. They do everything they can to get it fixed right the FIRST time, and to keep you updated on progress.

I went to Vinces because my engine was missing, timing was off. Ray did a great job as usual identifying the problem. He applied a temporary fix while we ordered the part. They installed the part and my mileage literally improved 10%. GOOD JOB!

Great service. Very friendly.

Did not like the way my friend was treated. He bought new tires and they stripped one of the bolts. They charged him 91$ to fix their mistake

Great customer service very affordable always keeping me up to date on the latest information on my car. Last summer they did a tune-up car ran unbelievable. Now I just got an oil change and using full synthetic oil and the cost was the same as regular oil.They check everything test the electrical and charging system, coolant system, brakes, power steering, air filter, all the lights and they gave me free wiper blades for the winter wow!

Great place. Good people. Detailed and extensive.

My first time experience with this business is exceptional, I am well pleased with how compassionate, professional and flexible they are with all of their customers. I needed mandatory work done on my vehicle and they took their time and didn’t rush. My vehicle rides so much smoother now from when I first brought it in to their shop.

This place is awesome

These guys are the best. You feel like family and car gets top notch care your pockets will thankyou for too. Whats not to love about them

Top Notch Service! My second visit. They are so friendly and so fast. Also they are reasonably priced.

I know them very well they are some of the best in the business

Great acknowledged guys! They keep my families vehicles running. They fix it right the first time. I definitely will be going to Vinces!

Honest talk. Fair pricing. Friendly staff.

Vinces Auto cares about the customers and local community. They will fix damage done by other repair companies, and go out of the way to do it. Whenever I need a repair, I take my car to Vinces Auto. The help is very fast.

Good people, great service.

Best auto machanics Ive ever been to. Very honest and fair with their prices and fixed all my cars problems. I highly recommend this shop!!

When my check engine light came on, I went to a shop near my home in Westminster Maryland. They told me the catalytic converter needed to be replaced. I am a single mom of three boys, so I needed my car to get to work, so I had no choice but to fix it at a cost of $780. A few weeks later the check engine light came back on, so I brought it back to the same shop. They told me that it would take extensive work to find out what the issue was. They would need my car for at least a week and would need to break down the engine that would cost me several thousands of dollars. I was concerned about the cost of the repair. A friend advised to get a second opinion and recommended Vinces Auto Repair in Baltimore on Monument St. It was a drive, but I wanted to go to someone I could trust. When I took my car to them, they asked me a lot of questions and told me they needed to perform a smoke test on the vehicle. The test showed that I needed to replace a $3 vacuum hose. When they completed the repair, the check engine light went out on its own. Vinces asked for the old catalytic converter so that they could see if it really needed to be replaced, but when I asked the other shop for the part, they told me it had already been discarded. Even though I live more than an hour away, I always take my car to Vinces because already it has saved me thousands of dollars. Now all my cars run great. They fix things before they become a problem. Just the other day they tested the electrical system and told me I needed to replace my battery. I didnt want to break down somewhere on the road being a single mom. I highly recommend taking your vehicle to Vinces Auto Repair on Monument Street in Baltimore. It is well worth the drive!

Came for a Lyft inspection as Lyfts “free” shops are severely overloaded with demand and want you to leave your car for days while they try to work it in. Vince’s was able to get my car in today and get it inspected. Even offered me wings that they were having for lunch while I was waiting! Will consider using them in the future for repair service!

Great people. Fantastic job. Fair price. Doesnt get any better than that!

Great team at Vinces. Very friendly. Extremely knowledgeable. These guys go above and beyond.

This shop is way cheaper than the dealership. Great work on my engine and customer service.

Great service!!

The staff was knowledgeable and professional a breath of fresh air in the auto repair industry

First time going and I have say Great place customer service is the best I ever had when it comes to dealing with my car and now I will go to them for now on for my problems

The owner ray and his wife and staff are good people and they work with you to help solve your problems with your vehicle

Greatest Shop in Baltimore.. Hands down!!! Great customer service and top notch work, also a great atmosphere

Pricey but got me in and out with no problems . Ray made sure everything was taken care of . Then Vince gave me EXCELLENT quotes .

Fixed my problem, quickly, courteously, and inexpensively, and got me on my way -- all in less than an hour!

The guys here are awesome: very professional pertaining to expertise, advice, education, and kindness. Im leaving here knowing more about my vehicle and the issue!

Great customer service I like it when they explain everything that needs to be done so I can understand it. I would recommend them to everyone go and see for yourself.

Very efficient!! Great service every time!!

Will forever be Lucilles mechanic

Great service