Saved the Day!! My mother was stranded in rush hour and another service stiffed us after 2 hrs of waiting. Now at 8:30pm we find they arent coming at all. Called Tyler Boy and they were there within the hour and even took the long haul to tow her from Dallas to Mabank. Im putting this service in my wallet. Very trustworthy and did us a great service. A+++

I had to use this Wrecker Service twice in two days, and both times the driver was courteous took care of my vehicle well and make sure everything was good I really appreciate them.

Totaled my F150, had a rude as hell tow truck driver. But once I got in the tow truck on our way driving back to my house to drop off my truck; we were able to find common ground and just chat about life etc. Started out rough ended in a somewhat light note, BUT STILL 2 stars for the first time encounter. WE PAY YOU TO DO YOUR JOB, AND GHIS US HOW YOU TREAT YOUR CUSTOMERS! Damn shame

Tyler boy is an excellent towing service, whose staff, in my experience, were very professional and friendly. Definitely recommend.

Very helpful and informative.

Towedmy car home and parked it. The man was very nice had me sign ticket and left the copy and went back to his job theyre very nice people to deal with.

This is a great place very friendly The staff is happy to help

My truck ran out of fuel as I was pulling into the back of the station. I was blessed that Eddie was finishing fueling the beautiful Peterbilt he was driving. He was generous enough to hook up to my truck and pull me the few hundred feet I had left to get to the pumps and didnt ask me for a penny, when I asked him what I owed him. Hire these folks. By Eddies representation, theyre good people who would treat their customers right. Plus, their equipment is top-notch.

Staff was helpful and as kind as one could be in that line of work. Im sure theyve seen and heard it all and even had a few try some fast ones on them. But I was able to get my belongings and take pictures even before my adjuster had made it out there. I noticed that some how the back windows were rolled down for some reason when they were loading it up on the wrecker at the scene of the accident. I had so much going on at that time the last thing i was worried about was the window broken down and if it were to rain then what? But however I was under the impression that it was a total loss so what would it end up mattering anyways? Well when i went out there to take pictures of the car I saw that they had taken measures to tape off the windows to prevent water getting inside my vehicle. I was impressed that they took the time to do that. Especially as it turns out it may not be a total loss after all. They were professional, courtesy and did a fine job.

They charge double the price most tow companies charge

The have no consideration for anyone’s car they just throw it into their toe truck however, they do not care if they damage anything from scratches to dents and they will say that it was already there,make sure before y’all leave to inspect your vehicle cause they will swear you did it or was already there .

Very good company great people

The towing man was very Professional. He got there in a timely manner and was very patient. Excellent customer service. I needed to pick up someone and He didn’t mind waiting untill I got back.

These people are crooks.. Cutting tie rods and disassembling vehicle parts to where it cannot be moved out of their lot... These people need to be investigated and sued.

Very Expensive Had My Car Impound Here And They Charge Me As If It Has Been There For Several Days When It Was Only There For One And They Lady At The Front Desk Has Really Bad Costumer Service She Is Very Rude

Took them almost a month to notify me that they had my car. By then it was too much to get it back. Everything in my car was stolen. Tools,clothes,everything with no explanation or compensation

Well, they were friendly enough at first. When they got to my car, they couldnt find it so he called. In the background my husband said if I go up there and its there..... He was going to finish with he expected a discount but the driver started talking and said Im $150 sure and I dont give a damn if he gets mad or not, good luck finding your car and hung up. My husband gets a ride up there and the car is sitting right where we left it. I called the service back and politely told the woman who answered the phone that the car was there and asked if I could have the lower price since there would he a key available. She said no and was going to charge me the whole 150 becuse they would have to come out there. I explained that it wasnt my fault they didnt see the car and that they left and explained how rude the driver was. The response I got was being hung up on. Thats it and the whole ordeal took two hours. I went with Big Bass, so far they have been really nice and helpful. I recommend them.

Good service

These guys have skill and can handle even the most difficult of situations. Adrian Fowler was able to work miracles and get my car out after a blow out caused damaged to the entire wheel and axel and locked up he transmission. Made it in a timely manner and handled himself like a pro. I wouldn’t call anyone else and have his number in speed dial in case of emergency. Highly recommend this guy!!!

Customer service was friendly but the service took to long to process two pieces of paperI rate the process unsatisfactory👎

Showed up and took good care of my truck in the cold at night. Great service!!

Amazing service!

Fast and good customer service

These people are rude as all get out. My van was towed and had a damaged bumper, well the decided to do more damage to the 1/4 panel...I was missing 2 nail guns and a small air compressor and they claim it wasnt on the inventory list. I asked whats on your inventory list and they said loose paperwork and front end damage... Over $200 to get the can out and they had it for less than 12 hours. Pray these people dont get a hold of any of your vehicles....CROOKED!!

The office really need to get new customer service! Very rude employee at window, the lady that wears glasses has 0 customer service and is very rude! Please owners of this facility be aware of your workers! And hire good custom service people only!

After about 30-45 minutes of calling tow companies that had 4-6 hours ETA, I finally found this place. I was so relieved to hear that they could take care of it in less than the 4-6 hours other places had told me! However, while speaking to the male on the phone, he kept huffing and puffing impatiently as I gave him the information required. He asked me if I knew the exact location of the vehicle (which I didnt because it was a company vehicle and I wasnt on site so only had an estimate location), I told him the two main intersections he said uh, so you dont know the exact location? and then laughed sarcastically. He then requested the vehicle information and I told him to give me a sec while I pulled up the info (we have several company vehicles so I needed to double check the one that needed to be picked up as I also had 4 other tabs open on my work screen). I hadnt even had him on hold for a minute and he quickly said Whats your call back number? as if trying to rush me off the phone. He was extremely rude the whole time we spoke when finally I asked him Im sorry sir, is this even business you want? Because I am a customer and you are being extremely rude to me. Between his teeth he said uh, I just need the information. so I proceeded to say I understand that sir, and I also just need to be taken care of as your customer. He then had the nerve to say you know what, find somebody else to pick up your car. and hung up. I was appalled that anyone can treat a customer that way. I am not a person to typically write reviews but this experience definitely deserved a negative one. It is so sad to know that there are people out there who get PAID to do what they do, yet still feel as if they are just doing the customer a favor. The towing fee was not going to be cheap at all but it was something we were willing to pay as long as we got appropriate service. I would definitely not recommend this place, ever.

Prompt on getting you your car back as long as you the money. 24hrs a day

Price is outrageous

Tyler boys are crooks. They tow for balch springs police dept. Which we all know is a powertripping farce of a force. They illegally tow and steal from the vehicles they tow. I wouldnt reccommend them for anything except the gong show. The service stinks the employees are rude and unhelpful.

Price fair. Super awesome staff. Tow driver was super informitive . Overnight fee was was way less than expected

Now Ik everyone dislikes wreckers workers but they need to eat to. As soon as you pay your fine they take care of you with a smile! A guy g there even helped me out I do thank you jux goes to show expect the unexpected!!!

They dont even deserve a single star. Not sure if this company is owned by the same original owner anymore. Ive used this company for over 25 years or more through Murdock and Sons Automotive- the most honest mechanic in Texas and the last two times Ive called TYLER BOYS when they were busy I was treated so rudely and hung up on. Ive decided to never go back. My family owns a first generation muscle car shop in Wylie, TX and my entire family is well know across the Metroplex in the car industry through Snap On and several dealerships locally. These jerks quoted me $250.00 a week ago for a tow from Rowlett toArlington and the lady answering the phone that I was talking who put me on hold to get a quote - comes back because she thinks I hung up due to impatience - all the while its the owner who hung up on me because he couldnt hear me. She comes back and quotes me $475.00. So thats how it goes folks! Not as though I didnt see it coming but I can assure you I will do my part to exercise my right as a buyer to make it known - how poorly I was treated. TYLER BOYS towing service cannot handle too much business or they have to be rude to their existing customers and apparently 25 years of using them isnt enough to be treated with respect. Thank you, Mindy Kirby

The guys over at Tyler Boy Wrecker service are second to none. I recently had the opportunity to review the reviews for this company and all but one review had something in common. This wrecker service is an I.M. company that specializes in local municipalities which encompasses police imponds and non-consent tows. With that being said most of these reviews are from someones vehicle getting taken from them for breaking the law.

Great customer service. Prompt response time. Id use this company again.

Wow!!! $130 just to move my car less then 1mile away, its ok their is reasonable tow services.

People in the office gave terrible service, rude, and money was missing from my car. The tow driver offered great service.

Great company

Nrver call this tucks,the prices are bad, my truck broke down 8 minutes from my house and I call them, they want to charge me $ 180 dollars, and I call them because they were the nearest trucks they were 5 minutes from my truck. THATS RIDICULOUS NEVER CALL THEM, so I call different company from downtown dallas, probably 20 minutes away and they just charge me $$$$ 80. DOLLARSI DID SAVE. 100 DOLLARSSat, Jan, 9. 8:13 pm. When I call them

Rude drivers. Rude in-house employees. They could really work on customer service!

Bad service.sallllty employees.kakaaaaaa!!!!!!!

Its a recovery lot for ones vehicle.Attendant moves slower than molasses. Places like these exist to take advantage of ones misfortune

Dont ever lock your keys in your car and think Tyler boy will help! I was told 140 dollars just for them to come out! for that kinda money I could have busted out my window and replaced it for a lot less.

This ppl take things out of your car when they tow your car from a wreak site sad the take you stuff when u are in route to er thank you for taking prescription sunglasses

Good service and very friendly.

I got arrested and 6days later i found out they let the person i got the truck from came and got my vehiclewhen i went to pay for my car back how would they even know it was impounded balch springs is crooked as hell and this place let the guy steal my van that i payed for and have title

Rachel was very helpful.

Over priced and service sucks

No choice this is where Denton takes your car.

They got me in and out

Fast and friendly staff.

Quick service

They suck so bad they charged me 130 to drive 3 miles

Ok

Ok experience

Terrible experience

This company give badly service.

Very polite

Want there 💰

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It is a quiet place, to spend a nice weekend!

Attention is the star they lack