I was so impressed with the efficiency and knowledge of the employees. Perry was kind and answered the phone quickly and my questions right away. Told me it would most likely be a quick fix within an hour and got me in as soon as i got there. No lines! Not only are the prices reasonable but it didnt even take them an hour to fix my phone! If i had taken it to the apple store it could have taken a week to fix not to mention at least twice what i ended up paying! So thankful for their hard work and diligence at this store! Thank you Scott for fixing my phone! It works great and i love knowing if anything ever happens to my phone i can bring it there!
Perry at CPR WAS not able to fix my problem but gave me a referral to someone who might. Unfortunately they were also unable. But at CPR They did not charge me to look at the laptop I brought in and even took a couple pics of the burnt motherboard to show the other company. If I need repairs in the future I will definitely take my business to CPR. Very professional and honest.
Great service cleaned out speaker on iPhone works great now
Very reasonably priced. Helped fix the screen on my phone and they did great!
Installed a secondary SSD in my laptops spare slot in less than ONE business day! Tech also definitely knew his stuff.TL;DR Recommended!
Very knowledgeable team, and honest service, this place I recommend if you have broken phones or consoles.
Went in they were very helpful, needed a new screen, told me it would be 90 minutes, had it done in 45 minutes. was 80.00 less that another place i went to
Seem knowledgeable and are very courteous.And, theyre fast.
I love this place. Any problem I have with my electrics I go to them. They are kinda and respectful. They have great prices and also do free diagnostic. This is a place to go to if you need their service
Answered the phone #1 lol was polite with useful information.
I took my PlayStation 4 in for repairs, and while it was an issue they were unfortunately unable to fix, they were responsive, helpful, friendly, and very well priced
Fixed my xbox one x on time. Friendly people. Real life savers
I have called them several times. They have always been helpful, comprehensive, and service oriented. They will be the only cell repair service I use.
I love CPR! I have used them for batteries and glass work. They are quick clean and fair priced.
Quick repair and reasonably priced. Explained the process in detail and very friendly!
Called 2 weeks ago for an estimate to repair my phone. I was emailed a quote of $199 to fix it from the company. I took my phone in today to fix it and the owner told me he would charge me DOUBLE to fix it, with the excuse that the glass costs $199 itself, and would not honor his price. Seemed like he quoted low to get me in there and then raised the price. Went to Best Buy and they fixed it for $150 less than he quoted me. Wont be back and do not recommend.Update to owners response... I may have said the wrong phone model in store, but you held my phone in your hand and couldnt see with your cell phone experience it was an edge phone? Seems either hard to believe or like you are making excuses. Lame excuse and we wont be back. Also, for labor and the part we spent $150 less than what exorbitant fee you gave me in store to fix it, and Best Buy charges the same rate for S8s and above.
Fast and affordable! Done in an hour...thanks CPR!!! Fixed a broken screen on iPhone 7plus
This place is a scam. I took my ps4 there to get repaired. They never called back and when I called them they said the motherboard was burnt out and were unable to repair it. When I went to pick up my PS4 they lost the paperwork. They located a PS4 that was mine but the disc drive had been removed. I gave it back and told them to have the owner call me. He never did and I still havent got my PS4 back. They basically used my PS4 for parts. Totally unprofessional and dishonest. Dont waste your time!
Paid $449 for a new screen on my note 10+. Screen was replaced well enough, but he couldnt get the backing of the phone back on. Said he cant replicate the job Samsung did. Could fit my finger nail easily in-between the back casing and the inside of the phone. Phone is no longer water or dust resistant. I am rating 2 stars instead of 1 because he did discount me the tax of the purchase.
Over and above the norm. Scott had my Huawei Mate 9 repaired within 4 hours of my dropping it off. Had a minor issue after the repair which he was going to correct for no charge, until I dropped the phone the night before I took it there. He still offered to do the repair free (I pay parts only). I felt he was being overly generous so we agreed to a 50/50 split on the labor.This is a business with outstanding integrity. I have an old Nexus 6 that I was going to toss, but Im going to have Scott replace the battery and screen so I have a backup.If your experience is like mine you will be treated politely and fairly. When I come across a business like this one, Im loyal. I also dont do reviews, not unless Im extremely impressed.CPR more than impressed me with their work. Thank you Scott.
Really honest and helpful guy... he recommended a universal cell phone battery charger... exactly what I needed... and he didnt ask for any money for his help.. really appreciate
Great customer service!
I did *not* have my phone repaired here, but I wanted to commend the owner for their helpful honesty and authenticity.The owner let me know that it would be substantially cheaper to purchase another phone of the same model, an LG Nexus 5X, than it would be to replace the screen, even pulling up prices online (I brainfarted and didnt consider this option even though its what Id done before).There are plenty of other types that would have been shady and did the work anyway to take advantage of the easy money.I also learned that they will not charge you if the phone doesnt work after the repair, so I would strongly recommend checking them out if you do own a phone that isnt old and outdated like mine, lol.
This place is awesome ~ If I could give it 10 stars I would! Thanks to the very knowledgeable Andrew who saved my phone with the near 3,000 photos on it. I have a Samsung Galaxy S6. I dropped it, and the frame got bent where the on/off switch was. It got jammed and wouldnt work, so I had no way of turning my phone on after it timed out. I called and described the problem to him, and I could tell by what he explained to me that he knew his stuff. Fortunately, he happened to have a frame and other parts for my same type of phone. I went in and he fixed it in no time! PHEW!! I had called 2 other places, and was told by one that it would be $400-$500 to fix. I was only charged the labor fee of $30. He was so helpful in explaining some options for saving my photos and other valuable things I had on my phone. This guys a saint! Id highly recommend them for any tech repair!
Very fast and friendly service, will definitely go again!!!
Great service, I came in expecting to need a new headphone jack, he looks at it, pulled out a huge piece of lint and it works fine. Wouldnt take anything for his work.Based on that and the other reviews, hes definitely the guy to go to.
Seriously, LOVE CPR. The people are so kind and honest and they stand by their products. If you buy a phone from them they will take such good care of you. I am so beyond happy with the service I have gotten from them. Quick, reliable, personable, and reasonably priced. If I could give 10 stars I would. Any issue I’ve had with my phone purchased from there they have repaird it no questions asked.
Brought my ps4 in because it was loud and overheating paid 79$ and it lasted a couple of months and it started doing the same thing so I brought it back seems like he just left it on the Conner and said is was done.
We had an iphone that needed a battery replaced and a screen repair. We took it into Andrew, who assessed it, determined the repair required and gave us a quote. An hour and a half later, we were on our way home.He was very knowledgeable about phones and technology, very friendly, and the price charged for the repair was good.I will definitely go back there to have him repair a phone or tablet.
They even had the glass in stock for an OLD iPad 2! It was 110.00 to replace! So worth it. They were finished in 2 hours, exactly what they said. Very happy with their service. Friendly and fast staff. Will recommend them for sure!
CRP is a well run business with an honest and friendly owner. I took my iPad 5th generation in for a screen replacement around 6 months ago and when I received it back (within 4 hours, which is incredible) the tablet looked and preformed as if it was brand new and he provided a 12 month warranty on his work for no extra charge!! Ive since then taken a few other devices in for repair and have a great experience each time.I wouldnt trust anyone else in Kern County with my gadgets.....this place is great!
Great price on cell phone repair. very good service. Overall very happy
I got my screen fixed for over $100 and got a protective screen and the next day a crack comes because i set it on my bed like wowwwww this is a rip-off don’t buy from this place it is very terrible and waste of your money
Dropped my ipad off for screen replacement. I was told it would be ready by the next day. Got a call two hours later that it was ready. Cant bet that.Fair price and great service.
Had a piece of a charger stuck in my phone they were super busy but took the time to get it out and didn’t charge me!! I’ll be back if I ever have issues again!!!
Fast and friendly service, they fixed my phone in under an hour!!!Great job!!!
I think I have found a place for all my oops, I broke my Tablet. I was about to throw away my expensive MS Surface then I decided to call CPR and ask them if they could replace my screen? They not only fixed it but also shipped back to my thus saved me a trip to Bakersfield. These guys are truly awesome.
Excellent customer service and perfect work. I brought in my wifes Samsung Galaxy S10 in flamingo pink color after being dropped and cracking the front amoled screen (the phone includes an in screen fingerprint sensor) They had to order the replacement screen since the phone is very new. And replacement parts are not in stock. Within a couple of days the replacement screen came in. They were able to replace the screen and everything works perfect and like new. I highly recommend CPR Cell Phone repair to everyone... (BTW, I had called bestbuy geek squad first since they were just a few blocks away and they wouldnt even look at the phone, they stated they are not trained to work on any Galaxy S10 yet)
This phone is crazy it writes what ever we dont post but no Ive was helped right great customer service and I recommended to any one I am sorry for any miss understandings forgive me Mr Andrew I sure appreciate all of your help thank you.
When i search for Samsung S8+ screen replacement in Bakersfield, this place pop up high in the listObvious the guy didnt want to do the job as he asked 350$ for screen replacement.New device on Ebay, Amazon cost 450...
Went and got my screen and battery replaced. Had it ready to go in less than 2 hours and got some really good info about my phone. Very knowledgable and professional.
Very nice customer service had a new disk drive installed in a PS4 total cost $51.00 done in just a couple hours best service I have ever got in Bakersfield very pleased
My headphones broke off and the plug was stuck in the port. After waiting 30 minutes and walking out of another nearby repair place because they were more interested in up selling the guy in front of me, I went here and they fixed my problem in minutes. And didnt even charge me. Now thats customer service! That other place should take notes!
I went in and got my iPhone 5c fixed . My screen was really broken . I paid a fee of 100$ for a new screen and waited only an hour which was cool . But when I went and got my phone the front camera was ruined . It was blurry and wouldnt focus, they aligned it wrong . I took it back in and they took it and said to give them an hour . An hour later I went back and the guy said its good now. and when I told him it was still there he said have a good day bye and left the room . So unhappy and I will never go back
Unparalleled customer service. The absolute best. I wont let anyone else touch my phone.
Ive come here twice with my phone that I thought was worthless and both times they have fixed it in less then a hour each timeThey are good with pricing and extremely friendlyIf you have a cell phone and you think its dead come see these guys and save money
GREAT CUSTOMER SERVICE, FAST TURN AROUND TIME FOR REPAIRS, BY FAR THE #1 BEST CELL PHONE REPAIR SHOP IN BAKERSFIELD!!
Great customer service. Fixed phone while I waited which was great!
Fast, friendly but the screen looked like it wasnt as sharp anymore. Like the screen resolution was downgraded a bit. Everything else was great.
Excellent service. Very knowledgable. They can usually fix any phone problem
They fixed our ps4 quickly and cheap! Great service!
Very honest and knowledgeable. Thank you!
Helped me quickly and fast..
Fixed my sons battery in the pixel phone.shortly after the phone was comy apart and screen coming out not good replacement repair
Best place to get your device fixed reasonable prices and best quality fast service you guys are doing it right 👌🏼
Quick service, price is on point. Knowledgeable staff.
I went to get my phone fixed & they said it would be finished in an hour & 30 mins and it took two hours, and once i got it now whenever im on my phone it glitches out & the screen randomly goes black and takes a min to come back on and sometimes weird colors come up & my keyboard glitches. Dont take your phone here they will just mess it up. 👎
Great service with reasonable prices and fast turn around
Great customer service, very happy with the time and price of my repair.....Thank you very much.....
Iphone 4s and 5 Screen replacement:awesome customer service, these guys know what they are doing and very personable.They were even able to assist me with my HTC and Samsung.
Awesome...job...nice.customer..service..quick..fast..
They tell you the truth, even if cost them money. In my case they told me it would be cheaper to just go buy a new computer then get my old one repaired, for one of them and fixed the second for a lot less then I thought it would cost.
Absolutely excellent experience, knowledge, and customer service. Thanks Andrew.
On website they claim to repair Samsung Note 5 but when contacted was told they dont work on note 5. False advertising
Had a Xperia Z3V..bad battery fixed within an hour!
GREAT SERVICE.
Really honest with you thank you
Its great
Conscientious, and thorough. Pleasant to deal with, very understanding, and knowledgeable.