Im grateful for Natalies professional service demeanor. Phone service was fast, productive and hospitable. Excellent annual pay-in-full discount among all insurance-plans.
I was helped by Natalie who assisted me through the process. She did a great job explaining everything and was so nice and patient the whole process. 10/10. :)
Rebecca Ramirez has helped my TWICE with insurance policies. She makes it sooo easy to buy insurance. No stress, no big sales pitch, just the facts and the best price available. Like calling an old friend for a quote. I will call her everytime and give her number to my friends.
People friendly and professional,, will go the extra mile to find a great and affordable insurance policy..
I was had insurance through this company for a couple years. They were the worst ins company Id ever dealt with. They spelled my name wrong I told the, they said they would fix it and they didnt until the 3rd time I told them over a few months. They put the wrong Vin number into their system so I got a letter from the DMV saying I wasnt covered. I told them, they fixed it and when it was time to start the new policy, they did it again. This also happened 3 times. Many times, I would call, they would put me on hold for half an hour or more, then tell me they were closed or just hang up on me. Then I got married, my husband moved from out of state so I put him on my ins, they never asked how long he had been driving (even though I told them he had a license in his old state) so they put him down as a new driver and we paid hundreds of dollars over what we should have before figured out why. When I told them, they just said Oh, okay. and reduced out monthly payments for a few months. I also tried calling to make payments on the days they were due and because it was a weekend, they never answered the phone, so I would have a late fee because I had to call that following Monday.Then they spelled my name wrong again. I tried being understanding, but it was over and over. Now they want to charge me for canceling my policy with them a year ago, sent it to collections, and never even tried contacting me to settle this issue. They are unprofessional, illiterate, moronic people who dont know how to run a company. I would never recommend anyone to to to them.DONT GIVE THEM YOUR BUSINESS!!!
Great rates n excellent top customer service!!!!!
Very happy and polite. Highly recommend.
I needed it fast a little more than what Im used to paying but that can be worked out later
Eh the place isnt bad. But the workers are full opened armed. And they give you info you probably didnt even know about. Just saying they are MY personal favortive company.
The representative texted with me the entire time to see what coverage I wanted. Once figured out I called to make the first payment. It was smooth, painless and easy.
My agent (as i call her) is the bestShe has been helping me the last several months, but it feels like a year or two. She absolutely awesome, shout out to Natalie B.
I work with Rebecca and she is great! Her staff is great too! I also get things done quickly and with no hassles
Natalie from Omni Safe Ins. Has been so helpful with finding me a policy I can afford. Shes been patient and very polite. I appreciate it so much, every other insurance rep. Ive spoken to has always been so rude, pushy, and Ill mannered. So Thank you Natalie for the great customer. Look forward to doing business with Omni Safe Auto Insurance.
Rebecca was thorough, fast and able to find me a great deal. Ill definitely be referring then to friends and family.
Rebecca was helpful, easy to work with, fast, and knowledgeable ☺️
After a streak of bad luck my driving record was horrendous. I reached out to Omni Safe in hopes I wouldn’t have to Literally take out a loan to afford insurance. Fernando Gonzales was the agent who assisted me and I could have never asked for a more cool, calm, and collective insurance agent who was straight to the point, understanding and knew exactly what I needed to get me back on the road on a budget and I couldn’t thank him enough! I would recommend anyone and everyone to Fernando and Omni safe insurance. Thank you!
I was helped by Natalie Bustamante who made getting insurance for my car such an easy task. She is so nice and patient as well. I did some shopping around before she contacted me and she found a great deal for me quickly. Thank you Natalie!
Wonderful, rebecca made everything so easy and helped me get all the coverage i needed to protect myself and my new car. I definitely would recommend them to anyone looking for insurance.
I bought my first insurance for my car and I missed the call but I got a call back super fast and Natalie was super helpful and sweet and made the process very easy! Thank youuu
Rebecca is very helpful!
The agents are helpful and friendly. The company itself is kind of messed up ...maybe due to Covid. They canceled me and didnt notify me by email to say anything was wrong. Yes, it messed up my coverage. I will likely look around for another company.
Rebecca was really helpful on finding me an insurance for a great price I recommend people to get your quote here!
Great. Helpful. Wonderful and the time frame I needed was perfect for the crazy days I have. I even have a son that will be calling soon to sign up with myReference to you for his car and another car for me. Thank you. K Siep.
This was by far my best experience dealing with insurance. Natalie was incredibly clear, helpful, and could take care of everything in a timely manner!!!
They were patient and flexible to my pay schedule.
Rebecca took care of me on my first phone call and Im very happy 😊
Very friendly staff! Found me great prices for full coverageUpdate: after having my insurance cancelled for personal reasons they were able to find me a better insurance rate at a lower price and it was all done through the phone and on my own time. Very satisfying service.
The teller was very pleasant and helpful. She took time to explain everything to me in a great detail. I am very happy with my experience and would recommend Omni to everyone.
The representative was very helpful got back to me always right away and have patience when I needed to take something minute to get back to her I highly recommend this insurance
Great customer communication! Rebecca was wonderful. And so far there price per coverage cant be beat.
Rebecca was a great help when finding a quote for me. She was friendly and answered all of my questions in a patient manner. I look forward to contacting in the future because I know I’m in good hands. Thanks Rebecca! :)
Rebecca was very helpful and very respectful and responsive and got me the best deal all around very pleased.
After initial frustration, was able to get through to a manager and he was able to settle the issue.
The staff is helpful and friendly. if youre looking for something affordable, quick and easy with a low payment i would definitely recommend!
Extremely helpful. Natalie- helped me out and worked with me every step of the way. She looked for any and every type of discount I would qualify for to assure me I wasnt going to get better anywhere else.
My husband and I have been with this company for 4 years. Each year the deal gets better. Ask for Rebecca. She always find my husband and I the best deals for our auto insurance.
Natalie was amazing so easy to work with made my experience something to remember. Thank you keep up the great work!!!
Recommended by my car dealership salesman. Signing up over the phone was a breeze! Had insurance within minutes. Was quoted 45$ more through other ins. Agencies, so I feel like I got a great deal overall
It was fast and painless... Very convenient. Someone contacted me and within mins I had insurance. Thanks to Rebecca, I would definitely recommend her to anyone!
I loved the fact that I was able to communicate with them via text! It was a very convenient and quick process from start to finish. Thanks again Natalie!
I have had insurance through Omni Safe about 13 yrs. With multiple cars at a time. I get just what I need at a great price. I ve had at least one major claim. They took care of me no delay. Highly recommend Omni Safe. Best deals they find it. Thanks
Rebecca was amazing! Cant Express how helpful she was. Thank you very much!
As always, Natalie was very professional, quick and understanding.
The agent Im dealing with helped me before at another company Rebecca is great would recommend her to family
Good plans available and fit in well with my lifestyle. Courteous and welcoming.
Roman and his team at Omni Safe not only give you the BEST extraordinary experience in the office, they have built the best relationships with their clients. They deliver the highest in customer satisfaction and will answer all questions in regards to insurance. I have worked with Roman closely since the office first opened here in Bakersfield Ca. His team is passionate, dedicated, and trust worthy. If you are looking for an extraordinary experience be sure you visit the team at Omni Safe!
First time going in there, and the people were nice! Roman was very cool, nice, and we bonded really well. It was fast and easy, and great customer service! Im happy i came there before finding other places. I was very satisfied with my decision. Thank you Roman.
Roman at Omni Safe is one of the most honest, thorough, helpful, and enthusiastic agents I have ever had the pleasure of meeting. He has many a times gone above and beyond to find me (and everyone that Ive referred) the most affordable and reliable coverage. He is a committed agent, always willing to work hard for his customers to find the best fit insurance product. He and his staff are a wonderful crew that will always come through.
Rebecca was super helpful and I couldn’t ask for a more friendly agent. So satisfied with the quality of service and I look forward to doing business with this company for many years to come.
They always get me the best rate! Everytime! Ive been using OMNi for more than a decade now.
Customer courtesy at its finest and with speedy effective assertiveness and a phone etiquette that was as comfortable as speaking with a friend.
I have been with omni safe for years. They always find me the most reasonable rates and are always helpful. I reccomend them to everyone i know.
Quick and easy! Natalie was incredibly helpful.
Experience was great. Joselin was super helpful, best rates. Quick and easy. I would recommend them to anyone. Thank you!
Great experience! thank you Rebecca for your time!
Fast, friendly, hassle free with great rates!
Love the service. The agents are knowledgeable and very friendly.
The worst nightmare to get my car fixed or to even get should of the adjuster! Worst experience and it costed me so much more money and sabotaged my life. Horrible insurance!!!!
We have been with Omni Safe for years and theyve always taken such great care of us - whether its making a policy change or adding/removing a vehicle - theyre consistently prompt, professional and caring.
Natalie was great as usual in providing service on our policy!
Super helpful great customer service
Very fast and professional. Was referred by my friend Joshua. Great customer service!!
Just wanted to thank Roman for such a professional service and for helping me save a great $$ amount on my auto insurances. Highly recommended.Thank you again and keep up the great work 👍
Expediant, friendly, helpful, client-centered service. My broker, Maria M., just saved me almost $1000 annually with slightly better car insurance coverage than I had before.
Omni has been great....i have had vehicle issues this past year, omni and my agent Maria have helped every step of the way.
Both of My Daughters bought insurance from Omni Safe insurance.. the agent explained and answer all of our questions. Please make sure you ask for Roman !
Knowledgeable staff, friendly very helpfull, well dressed presentable, curtious, fast affordable rates, very appricated. thank u for ur services!
Agents here are pure trash! Not to say any names but Rebecca pulled a nice scam on me.. doubles my monthly payment and say its not her fault or anything she can do about it.. What a piece of trash dont waste your time or money here.. all their going to is take your money and scam you out of insurance
Joselin Zuniga was the best. She was very helpful with the process.
The process of finding the right insurance for me was very speedy and easy.
Everything so far has been fast and smooth, but its been a couple hours since they said the paperwork would be emailed over. Well see how long it actually takes.
I have gone to Omni Safe Insurance Services since they opened the location on Pacheco Road and they have been great to me and my family. Always great service!!. Thank you Roman Carranza for your help.
Shoutout to Rebecca! So glad to be back with you guys.
They helped so much!! Thank you Rita Harris
Great prices great and helpful people got me insurance and on my way in no time thanks
Never get insurance here! Rebecca quoted me 290 a month but once I signed the deal it went from 290 to 400+ dollars! What a scam! And there’s nothing she can do about it? What a lie never trust these people! Either you pay or they cancel your car insurance
Agents are very friendly. Lowest price in town. Answered all of our questions. Fast and easy...So far everything has been smooth!
What a great price great price. Cant remember if ever I haveinghhhhhh
Roman at Omni Safe Insurance is awesome!!! He went out of his way for us and thanks to him we got the best deal on Car Insurance with the lowest price compared to other Insurance companies....Roman answered all of our questions and was very patient in helping us understand the car insurance coverage.....I definitely recommend Roman and his team at Omni Safe Insurance Services!
They were very helpful on finding me an insurance that works on my budget . Thank you Rebecca😉
Roman is the best he always makes sure I get the best deal out there. Make an appointment with Roman you wont regret it !!!
Thanks for helping my kids get a great rate
Natalie D. was amazingly helpful.
Rebecca my agent was very helpful and promptly serviced my request.
Rebecca is an Awesome Representative whom gives Quality Time and attention to understand clients needs and goes over and beyond to ensure customer satisfaction.
Convenient, quick, fairly priced, and the staff is awesome! :-) highly recommend
They sold me a policy for 4 cars at $469 a month... later they sent me a bill with a different company for $602 a month these are con artist do not buy from here save yourself
Very courteous and helpful! Definitely let others know!
Rebecca is my favorite, been working with her for 4 years now shes my Kobe Bryant of the Insurance World
Everything was quick and easy! Thank you guys!
I love this place I have never received a better deal, NEVER, especially with a DUI on my husbands driving record. Thank you Roman Carranza, youre doin great!
Natalie was very helpful.
Awsome company to work with
Great service!
Their really helpful they attend you as soon as you walk in to their office grate prices ive had them for almost a year now no problems like ive had in the past thanx roman
Have been with roman insurance for 3 years and customer service with the is the best. they literally get you the lowest pricing
Great Expierence! Highly Recommend this insurance company!
Trying to get ahold of the reps is impossible!! I Have to call like 5 times before someone answers if they do at all. Prices are ok it is frustrating when i want to pay my bill over the phone...
Fast and efficient
Customer Service is great 👍!!! Thanks Roman.