State Farm is one of the best insurance companies ever. Their rates are affordable and their coverage is spot on! They are helpful and so nice. I especially think our agent shawna is the best! She makes things so simple and is always so kind.Would definitely recommend them ๐ฏ
I had an electrical main box burn up and they kept telling me it wasnt covered due to it not damaging my house. She kept telling me I had a high deductible. She didnt want to put in a claim due to the high deductible and it may not be covered! It did affect my house as there was no AC or electricity for 2 weeks! In the middle of summer. Not happy with them
The BEST customer service I have EVER experienced. Lydia is so patient and kind. Combined with Tiffany makes them a great team.I appreciate yall๐๐๐
I had a great experience with Kathy Hermโs office. Tiffany was able to write my autoโs at a great rate and even help me save some money by writing my renters policy as well. I got 3 policies for the price of 2. Definitely recommend this office.
Shawna is always so fast when helping me. Sheโs always smiling and in a good mood. Sheโs able to explain things so itโs easy to understand to.
Kathy Herm and her team are awsome ! Very helpful and very friendly. I highly recommend them.
I appreciate the high quality of service from all staff members including Kathy Herm my State Farm agent ๐ป๐ ๐. Friendly, kind and always courtesy ๐.
Kathy Herms office has been serving my family for well over 11 years and I can honestly say they only get better. The whole office is so helpful and so amazing Thank you Lydia for you help through the years and the whole team at Kathy Herms office.
Kathy Herm was very helpful. She was courteous and helped me find the best insurance for my car and my home. Thank you so much for all of your help.
Do have to say, hands down the best experience Iโve had dealing with insurance. The staff is very knowledgeable and helpful. Highly recommended!!!
Very nice and easy. Lidia was awesome and very professional.
My fiancรฉ, has had issues with Kathy on multiple accounts. Never returns calls, continues to withdrawal from account even though you have switched agents, writes fraudulent checks that bounce when she claims to be trying to get you your money back. Also, when the checks bounce she leaves it your responsibility to contact the bank to see what happened and when you try to get back to Kathy because the bank needs to speak to her, she disappears and never answers or returns calls. It has been about 6 month and he has yet to be refunded his money.
I appreciate Kathy, Lydia and staff: always informative, helpful with my questions and concerns. Thank you ๐
Great customer service! Super helpful when it comes to understanding coverages.
This State Farm office is very helpful and professional and all of the employees make the experience enjoyable.