Jessica M. is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. She actively looks for the best rates and coverages and is always looking out for the customer. If she can’t offer you a better deal than the company you are with she will tell you. Definitely a person who cares for the customer. The customer service I receive is the best in the industry. I highly recommend them!

All I have to say it great customer service. Bre really took care of me and explain what I was purchasing and very friendly. Keep up the great work. You get a A+ in my book. I will be sending more people your way!

I had to pleasure of working with Tabrez Johnson and she made the entire process so smooth and easy and made sure I had the best rate in town compared to other agencies! Would highly recommend to others.

Jessica Martinez has been helping me with Insurance since 2019 ! She always finds me the best deals and has great customer service. I love that she calls me when my policy is going to expire and finds me cheaper deals. AMAZING !!!!!! She always goes above and beyond

Thank you Ms. Jessica Martinez and staff. You guys are awesome and very helpful. Jessica answered all my questions in prompt manner. Very respectful and kind. Let Jessica and her staff help you get insured.

I came In the other day to get a quote. And a young lady approached me and asked me if I needed help. I told her yes I would like a quote for my 3 vehicles. Her name was Tabrez. She did amazing. Great customer service.she gave me a Great quote so I will be back.

I was so stressed out because my insurance had gone sky high. I spoke with Tabree and she was able to get me with a way lower monthly with the same coverage I had with my other company. I cant tell you how much it made my day! Not just that but she actually seem so caring about my frustration.

The representing was helpful and she has a good attitude office was cool

I had a great experience getting my insurance Angelica Del Real was very helpful and patient with every question I had I would highly recommend her best customer service😊

I was highly impressed with there friendly fast service an I was happy with the insurance they set me up with I believe the lady that helped me was Jessica. Martinez. Thank you

Great service was helped by Angelica I was able to get my SR22 started over the phone. I called other places but they werent able to beat the monthly payment she was offering me! Will definitely be recommending this Insurance!

I have to say a big thank you to Angelica she was very helpful and very thorough with my policy she found the best deal possible for me so glad she was recommended great customer service very sweet lady! I will tell all family and friends to go see Angelica.

Excellent customer service!!!!! Manger was really nice and help with all my question I needed to be answered

Great atmosphere. They try to help you get the best rate any chance they get . I appreciate that . Jessica you help us very much

Great place to get insurance I dealt with Jessica she put together an insurance package that worked for me straight to the point no bs

I had forgotten to make a payment on my insurance so my insurance got cancelled. Thankfully I was able to walk out with a new one and a better monthly payment. Thank you for your help Bre.

You can do everything over the phone through the email. Convenient with a schedule like mine. Perfect amazing service.

Tabrez was Very professional with excellent customer service! Thanks for the help with my insurance needs. Your a rockstar!

Thanks for insurance my dad and I really appreciate it. Jessica Martinez very sweet lady.

Angelica Del Real is one of the best ones there. When I first got my car she helped me a lot by informing me how the insurance works and great discounts you guys have. She has great customer service. Her work is fantastic, she’s quick to get your quote, and will get you insured. She cares for her customers. I really recommend Angelica Del Real.

I went in to make a payment and the young lady in front I believe her name was Bre was really nice and greeted me as soon as I walked in. She stated she was new but by the way she took care of me I couldnt tell. Keep up the good work Bre.

Gracias Yessica me father need help and you did with a smile. Thankyou mijita r so kind

I went into the office a couple days ago & it was busy. I appreciated that the manager made sure me and my wife as well as the other people knew that she wanted to help all of us. Some places u go they dont even welcome you. She was helping someone an still made sure we were acknowledged. Dope. I like you Cost U Less. Your employees are so friendly and welcoming . Thank you Jessica for your assistance

Got into a car accident and they said they where not going to pay for my car Insurance even tho I paid for full car insurance and basically being frauds by saying I get full insurance but wants to makee pay for the whole thing

Jessica did my son policy. She was helpful had a answer for every question he had. I like how she explained everything to us . I recommend you to go to this office for reliable policy for yours cars. Very nice people.

Helpful people, happy here. Bye Geico

Jessica always helps me when I go in for payments. The girls in there are always so helpful.

Jessica the manager quoted my father and was very nice and welcoming to my family. Thankyou

Jessica and her staff were very much so professional and made sure I was taken care of. I had an issue and they took the initiative and responsibility in making it right and making sure it was done in the best way to serve me. I would recommend them any time. Also they did take into consideration not only my personal situation but my personal needs considering the issue I had at hand.

My mom makes her changes here . We need to add car and so we did because you cant do on phone. Jessica gave us what we need and quickly because I had to go to work . also friendly

Dude just hung up on me after i complained about the 350 dollar upfront cost. wont be using them

Great company happy with my shopping choice. Quick might I add . Recommend to go with Jessica at the Ming one. It’s the same as Freeway Ins

Customer service is great. I was assisted by Angelica who provided me an insurance quote and was able to communicate and assist well with me. Highly recommend this facility very attentive and professional

So Ive been with Cost u less 2 years already! Ive worked with both Maria and Emmanuel both are professional and great with explaining coverage options. Overall I would definitely recommend them they were able to beat all the other quotes I received by over $40 a month which is definitely significant to me. They were so great I recommended my sister and they were able to give her the same service and deal

Great deals, nice people

Walked into Ming office to get insurance on a new vehicle i was buying, was helped by Angelica who had/has great customer service. She helped me get insured and get my vehicle out the lot that same day . She answered the questions i had, after me not having insurance for so long . Will be recommending her .

Thankyou Jessica you help me do my bill you are very nice

The girl that helped me was very professional and quick to get me a quote on my car. She informed me very well on everything and was very kind. I highly recommend Angelica in the Ming office. 🙂

The manager did my policy and wow very impressed. I was nervous about my record and she hooked me up! Good deals at Cost U Less. Jessica was very helpful

Went by to get insurance bc i didn’t want to have to do it over phone to complicated and had jessica help me today she made things very easy and comfortable for me thanks. recommend to go to her for any insurance needs

Jessica...I think she is new there but she was so nice, she helped my mom with her auto accident. I dont believe they do claims there but she was so nice and helped us with what she could. Would definitely recommend to a friend.

Good customer service, helped by Angelica she helped me get insured over the phone and provided proof of insurance that same day . I would definitely recommend her !

I recently got insured over the phone. Omg! So happy! I was nervous that I wouldnt get a good rate because I was gettin super high quotes but I was very pleased with my policy. 🙂 Jessica answered all my questions and did everything for me through email. Recommend this insurance company 10 out of 10

My boyfriend had called in to get a quote we were transferred to Angelica, we had thought the payment was going to be high due to his age and the vehicle we had just got, it was pretty high at first but she was able to help us out and get a lower payment . She was very helpful, has great customer service !

Gracias Yessica Martinez 🙌🏼🙌🏼 Helped me with my truck

My Mother and myself drive from Arvin to Ming ave office just to pay our bill with Jessica she is super sweet and always makes sure we are happy with our service.

Been coming to Cost U Less for years. Staff is so helpful whenever you have questions. Jessica helped me with some problems I was having & let me tell you! Go to Cost U less!

Jessica the manager helped me earlier, I kept getting transferred and hung up on by the office who helped me. She went out of her way to help me even though I didn’t get my insurance through her office. I will only deal with Ming office from now on 👌🏿

Thank-you Jessica, referring all my friends and family. Excellent service.

Been with the company for years Ill never go anywhere else. Its the customer service for me 🙏🏿Angelica & Jessica thanks !

I just started my policy earlier this month and that was the worst mistake I couldve done. I was helped by Maria and she lied straight to my face. I called her to see if we could resolve the issue and all I got was rudeness and smart attitude from her. VERY UNPROFESSIONAL!!! . I will definitely look into cancelling my policy and pay a little more where I know I will be treated better and deal with professionals.

Maria D. Chavez was so help on changing our policy and got us some great discounts. Me an my wife highly recommend Maria D. Chavez at cost u less insurance. Service was awesome an quick to het our quote and get is insured. Thank you Maria!!

This company has broker fees. It wasnt disclosed to me until after my card was ran. About 300 in broker fees! I was told I could go online to make monthly payments. Paid twice using the stonewood insurance website. Paid exactly what was ask by the cancelation date. Didnt know I wasnt covered for a week until i received a letter stating policy cancel for non payment. I have bank records and screenshot of what was ask to paid it in timely manner. I call the company cost u less insurance enrolled me with and they had no clue to why the policy was canceled. My phone call was forwarded to Jorge at the Cost u less insurance on Ming Ave He was no help. Hung up on me twice!!!!!!!! Finally spoke to a young lady. Stating it was because the i needed update Registration for one of the vehicles. I never got anything in mail stating that. Finally got policy reinstated after many calls.Update: June 25 2020. I was called by a gentleman ask for me to remove my first review and they would refund me the broker fee with in a week. Havent gotten anything so I will ve taking my business to another car insurance. This company isnt professional at all!

Good customer service in This office. The girl that helped me was very helpful and she knew was she was talking about. She explained all insurance and made me feel comfortable

Good customer service at the Ming location. Want to thank Jasmin Montoya for giving me such a positive attitude and providing me with the right quote to chose the right plan for my Vehicle.I would recommend Cost-U-Less Insurance to all my friends and family.

I was helped by Maria Chavez she was amazing she help me understand coverages and the one the was the best fit for me. I will be coming to this office more often. Great staff everyone is very friendly.

I had a good experience with costuless on Ming. I was helped by Natalie. I needed insurance and she helped me save a lot of money and made it easy to get insured right away. If you need an SR22 come to this office she will get you a good price!

I like this insurance. The way that the staff treats customers is really good. They are very frendly. Always willin to go the extra mile when you have a question. If they can’t find an answer they get in the phone and get to bottom of it. They all seem to enjoy what they do and it shows on their service. Keep up the good work

I purchased a policy at CostULess with Emmanuel. He was very nice and has helped me in the past. I was trying to make some changes and he was able to help me save over $900 a year! I am so happy here and would recommend anyone to come to this office on Ming.

Best place to get insurance. Talk to Emmanuel he is awesome. The people in the office are amazing as well really helped me get a low rate with a not so great driving record.

They are not responsible for what they doing, i cancel a insurance with them and open a new one all done in person, days latter received a charge in my bank account because they guy didnt cancel the insurance well, the. I call and cancel by phone, days latter again a charge in my bank, after 2 months i call direct to the company, and cancel by my self, with a 2 months payed extra with no refunds.

Came in today and I was helped by Emmanuel. He’s always been really nice and easy to talk to. I always come in and see him when I come in to pay my bill. I will always keep coming back here to see him for my insurance. My son just turned 18 and you bet I’m sending him here.

Leslie Esquivel was extremely helpful. It was my first time getting insurance on my own. I didn’t know anything about insurance and she was very patient with me . I would definitely recommend her 100% to anyone that is going to get insured to ask for her.

I had the best service with Emmanuel and Yahaira today. They saved me over $50 a month on my insurance. I was scared to go in because I just bought a new car and thought it would be expensive, but it wasn’t at all. I loved the environment of the office on Ming. Everyone was really nice.

Came in today with my daughter to make some changes on our policy and Emmanuel helped us. He made it quick and easy and even bundled up a Renters Insurance policy with it. Really cheap rate.

I purchased my first auto insurance and I was extremely happy with their service. Professional and fast to get me insured. They had the best quote from the multiple company’s I visited. Angelita Esparza was professional and very patient with all of our questions.

I feel really appreciated with the staff here. They offered mom a great policy and got us a great deal. My fiancé even cancelled her plan with GEICO and switched over after they saved her a ton of money as well. Speak to Emmanuel he will make sure he takes care of you and gets you an awesome deal.

Ok were do i begin. first off they have hidden fees they DO NOT verbally disclose with you. When i signed up for this insurance i was told my money was completely refundable, i got my car insured the next. (i was only using them to get my new car off the lot since my insurance was closed) which was a complete lie!!!!!!! DO NOT USE THIS INSURANCE! THEY HAVE TAKEN $400 DOLLARS FROM ME AND MY HUSBAND AND THEY ARE NOW TRYING TO TELL ME THAT IS IN NONREFUNDABLE. this will be taken to a lawyer and i will be getting my money back they will be audited!!!!

I had great experience at the ming location I was helped by Maria D Chavez . Staff is super nice will be coming to the office more often.

Great experience, they got my insurance down to a great price! I got helped out by Emmanuel great guy!

Amazing service. Go with Faviola Valdez she is the best.

Had some questions regarding a quote on my vehicle, spoke to a young lady by the name of Angelita. All i could say is she was very professional,and customer service oriented! She Gave me all the information i needed to make the best purchasing decision!

Every time I come here I am greeted with a smile and wish so much energy I love it! Everyone in the office is so nice and always thinking about the customers by offering water and coffee:)

Great customer service. Very polite ever since I came in to the office she has helped me out a lot. I would recommend her to all of my friends . Amazing service ! Thank you angelita esparza

Carlos Ramos was very helpful. I went in to check out the rates and found amazing prices . I would definitely recommend him or anyone in that office they are super nice and understanding.

Angelita helped me out a lot on getting a quote, I really appreciate it a lot! If you’re looking for great service and an excellent environment come here and speak to her or anyone else, they were all nice!!!

Awsome Emanuel saved me 1600 dollars a year. Nice and friendly just an add on I came in to add a new car to my policy and Maria chavez helped. She is so awsome. Love this place

The customer service was great! Leslie answered all the questions I had about the insurance. I was very pleased with what I got.

Very good service and the girl who helped me was very friendly. Would definitely recommend to friends and family. Thank you marlen !

Got my insurance at this office. The staff is really friendly And I got insured without a license. They know what they doin’

Leslie Esquivel was really nice and really helped us out with our insurance. I would really recommend her to anyone coming in to get insurance... don’t really do these review things but she really deserved it haha

Excellent attention to details of an insurance claim experience

Luis really helped out my mom with some insurance. My mom was stressing out and she was stressing me out haha but as soon as We got there, Carlos Ramos greeted us and Luis Ceja helped my mom get her policy. Now we are insured and i am ready to get a car of my own so they can help me get insured also.

Carlos Ramos is the best customer service rep in all the years u been insured. I rate Carlos Ramos a 5 star ⭐️

I spoke to a girl named Bianca. She seemed impatient, rude, and unsure of what she was doing. She claimed that Cost-U-Less is working with Freeway Insurance, yet she was asking me to make a down payment of $306 while Freeway Insurance was only asking for a down payment of $40. She said that it’s strange how Freeway Insurance is only asking for $40. Why is that strange? As a customer, I find that to be fair. The girl claimed that “the down payment should be higher than the monthly rate.” Wth? Oh, she also said that I have to have a 3.5 GPA in college in order to get a student discount. All that should matter is that I’m currently attending college, trying to get a Bachelor’s Degree. How come Freeway Insurance was able to give me a student discount? If you’re so-called working with Freeway Insurance, then why are the rates of “Cost-U-Less” extremely high compared to Freeway Insurance? And one more thing, I was still talking, and she just hung up on me. What kind of customer service is this? Well, thanks anyways because I know which insurance company to go with now.

Adelaida Almanza was very patient, and persistent it was extremely helpful for someone with my driving record thank you so much cost-u-less

Good customer service!! THANKS MIKE ESPINOZA saved us a grip of money i highly recommend this store!

Thank you Carlos Ramos for your service ! Me and my husband appreciate it ! You given us the time and patience to assist us with anything ! :)

Luis Ceja was a great person and really helped me and my mom a lot to getting our situation resolved:)

Great price helpful willing to work with people

This place is awesome the workers are helpful and hey even have roadside insurance included for free !

I love my agent she was so helpful and patient yahaira garcia. Such a helpful agent and saved me money...

I was looking around to get quoted from different insurance by far Leslie from costuless was the best quote and great service . She let me understand what covers me and my property and at other location they wouldn’t explain. So if anyone needs insurance go to Leslie !

Poor customer service! I recently visited the location on Ming Ave because I had scheduled an appointment the day before over the phone and when I got there the next day the office was closed, the lights were on but there was no one inside the office not even a sign to advertise that they were out to lunch or something!! I had to wait for over an hour. But this isnt the worst part! When I called the day before to get the quote the person I spoke to, told me I was going pay 87 dollars (automatic payment) monthly for my car insurance with a deductible of 600 with a down payment of only 155 dollars or maybe even less if i qualified for a discount so everything was already set but then i got there the next day the guy that helped me couldnt find that price for me? The lowest cost he found for me was going to be for around 110ish and downpayment of 220ish.... thank god i kept looking and found a way better deal!! And Way better customer service!!!

Friendly and attentive staff. Got my policy very quick!

My experience with cost u less is always great and big thanks to carlos ramos for the great customer service

Great prices! They work with bad driving records & they educate before you actually buy.

This place has amazing customer service and they really work with you for the best rate...thanks a lot guys

Angelina Esparaza is a very helpful person great customer service ☺

Good costumer service and nice prices thank you Angelita Asparza