Was unknowingly charged 300$ when buying insurance over the phone for their brokers fee (which is way to high for just a brokers fee) I called my representative and they said they would be able to give me some kind of refund and continued to tell me over 3 weeks that they would reach out to me but never would, and there would always be a reason to not give me a refund. In the end they did offer 100$ and a better rate but I was really upset with there customer service that I cancelled
This insurance company should be a last resort.After a huge broker fee (around $300) to get started, you still have to pay the first month...then set up auto pay. If you do not have auto pay, you will have to pay online (with a service fee)...pay at the office (service fee) OR send a money order/check through the mail. Hopefully your payment will go through on time. This company WILL charge you more than the average insurance company.If you still plan to check them out, get a few quotes from three other companies and stop by the office with a calculator. Do your math. Compare.
Claudia was so helpful she add a car to my policy in minutes thanks
I’ve had Adriana’s insurance for several years and I can’t help but tell everyone how awesome the service I get from them. I always ask for Claudia the young girl in the front. She is so cordial and professional to me. I kid you not but she’s helped me through so much. Can’t express how good of a deal she gave me too. I insured my 4 cars and I also had renters insurance and the roadside assistance omg the best. They her out I promise you won’t regret it
Sorry, did not visit Adrians Insurance
Everyone in this office is super nice and friendly! And they help you find affordable prices! Definitely Recommend
OK service. Neglected to tell us everything we needed for a registration.
Great customer service. I would highly recommend this insurance. Thank you to all the ladies very helpful.
Loved the service . They have the best rates . They’re very welcoming people . I totally recommend going there .
Great customer service all agents are very helpful and they have good insurance plan.
Do not go here. I do not write reviews ever, but this was necessary. You will never get a discounted price even if you drive well for more than a year and this was from an owned older car. I went back to see if they had a cheaper monthly rate for a semi-newer car and they charged me $540 broker fee!!! My dad had them too but cancelled his because he realized they were charging hidden “fees”, which is money they put in their own pockets.Do not EVER go here. That is why they have a sign outside to make you come in because everyone is dropping out with them. Plus you will never get the broker fee back and it’s a lot. Trust me, save your time and hard-earned money, all they do is sit and steal from you.
I highly recommend this insurance, speak too Joana soto she is very nice and helps break down how the insurance policy works
All the agents in the location are very helpful and fast paced. Forsure help find what best fits the cljent!
I recommend Adrianna’s insurance, they have excellent service and great personnel help.
Fast and excellent services !!
Great customer service they help you with your needs and finds great prices
Good...👍
Great customer service usually have trouble finding a good Insurance plan with full coverage at a great price I recommend agent Claudia ceja
I switched from AAA to this insurance company and i went from paying $446 to $135. Awesome.
The worst experience a customer can have.. Rude personal. Has an accident Dec 8,2016. And given insurance never took responsibility to help me till this day no one can help me... Paying for non given service.. Insurance and broker @ this office not responsible or willing to help.. BE CAREFUL OF SCAM....
Best customer service ever, very polite, the girls are nice, i like how they explain every coverage withing my budget...
Horrible service and customer service, they only say what is necessary and important details do not let them know, they do not help solve anything, it is better to look for other insurance options.
Joana is great!!
Bad customer services & tooo expensive 400 dollars down for a 1966 Chevy truck your
Great service.good quotes
Good/Bueno!
Very helpful
Good service they get you a good price but they charge you fees for any somewhat exaggerated change
Very kind ANA
The girl is super friendly and she always helps me with a smile
They are rubbish and in an accident they never cover .. do not buy azeguranza I had a very bad experience ... I do not recommend it. I better stay without sugar ... your money is not worth itBad very bad
Its a garbage you get paid for changing address and the employees are arrogant and rude the truth I do not recommend it is better not to bring insurance