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Public Storage
791 S Azusa Ave, Azusa, CA 91702, United States
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Public Storage

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Pe
Review β„–1

Great prices and AWESOME customer service. This location is clean, welcoming, and very accommodating. I have used several facilities in the past, but by far this has been the most professional experience. Thank you so much Ricardo, Denise, and Ashley. πŸ₯°πŸ₯°πŸ₯°

Pa
Review β„–2

Ricardo was wonderful! Made everything super easy! And shout out to Veronica who helped find me the space :)

Ro
Review β„–3

Ricardo and Crystal have been consistently professional and helpful and kind to us in our use of public storage. πŸ˜€

Mi
Review β„–4

Ive had a storage unit there for 3 years. In that 3 years Ive had my unit burglarized twice now. They will swear up and down that their property is secure. The only 2 cameras they have there couldnt even pull a license plate from the vehicles suspected of the thefts. If you think having an indoor unit is safe its not. The thieves rented a unit inside and hid inside the unit until they closed having access to the facility after hours. Oh you have a nice heavy duty lock on your unit? Dont bother, they will just drill out the rivets on the door slider rendering your locks useless. If you want your items stolen rent a unit here. If you dont, look elsewhere.

Ce
Review β„–5

Crystal assisted me at the Azusa Public Storage. She was extremely friendly and helpful. Thanks Crystal.... companies need more employees like yourself!

Ma
Review β„–6

Great customer service and great prices. Very professional and respectful Ashley, Ricardo and Denise!!!

Gw
Review β„–7

Excellent customer service!!! I just rented a storage unit. They were very friendly, informative and they processed the rental very quickly.

ro
Review β„–8

Walked in to get pricing on a 10x10 unit. price of unit was very decent told them i will check out another company and if the rate was higher than the one given at public storage i will definitely be back. crystal ricardo and verna provided excellent customer service.

Ra
Review β„–9

I came to rent her what a great experice no hard times so here I was very happy with prices and the best was the STAFF ASHLEY and denise.So much HELP

Tr
Review β„–10

Made a reservation over the phone for a 5x5unit. Crystal and Ricardo were very helpful they both answered my questions I needed answers too.

Li
Review β„–11

Ricardo helped us out very fast easy friendly

Or
Review β„–12

Very impressed with both Ricardo and Veronicas help. Their customer service is excellent. Ricardo was extremely helpful and explained everything thoroughly and I would highly recommend the storage services for any first time storage users.

Ma
Review β„–13

Santiago, Ricardo, and Crystal were such great help. Made my move in easy.

Ne
Review β„–14

Veronica. What a fantastic girl. Great way to introduce me to public storage.Thanks so much Veronica.

Na
Review β„–15

RICARDO AND GRAG Where very helpful and the service was 7 star of Excellents couldnt ask for more better help.. Thank you..

Bo
Review β„–16

Veronica, Ricardo, and Ashley helped me check in in person and the erenyal process was straightforward.

fu
Review β„–17

Ricardo help me find the right space and very good customer services.

Cr
Review β„–18

Ricardo helped me out he provided great customer service!

Q.
Review β„–19

Ricardo and Vanessa were profession and super friendly. The main store was clean and thats always appreciated. There were troublesome customers when I was present and these 2 were extremely patient and respectful. Professional, quick, efficient service. Thank you, Ricardo and Vanessa!

Ve
Review β„–20

Veronica, verna and Ricardo helped us out and made it an easy process ! Very helpful, thank you!

Sh
Review β„–21

This team of girls is rad. The awesome property manager Tabitha and her crew (Anessa, Vicky & Josyln) are ALWAYS helpful to me. They even set up my account online... I’m not very tech savvy. Ha!

ol
Review β„–22

Thank you to Veronica & Ricardo for always having good customer service. They’re always helping out with any questions and concerns you have.

Ma
Review β„–23

My family has been customers of this Public Storage since about 2014. Though this unit is a little far from us, weve stayed because of the good price and the great service. Really grateful to the staff who help us close out our unit. They were really accommodating with the truck that came to remove our stuff and were flexible when we needed. Take it from a six year customer, this is a great facility that is spacious and safe to store your belongings. Thank you Vanessa, Curtis, and Eric for all of your excellent care!

Jo
Review β„–24

Veronica was really nice and great service. Ricardo was great too :)

Ri
Review β„–25

Did not take much time yo get unit, very helpful and cuteous!

Fr
Review β„–26

Great customer service and great people! Ricardo Veronica and Vanessa were grat

Ma
Review β„–27

Ricardo has great customer service. Thank so much for all your help.

Ca
Review β„–28

Ricardo helped me And it was great

Re
Review β„–29

Veronica helped me with the app and is making it much easier for me to access my spaceRicardo is great too

Br
Review β„–30

Stephanie was super helpful getting us a unit at the last minute before closing. I’m so happy she took the time out to show us around and give us all the check in details so we could have the perfect unit to store our items :)

Tr
Review β„–31

Me and my friends went to the public storage on Azusa and we received excellent service! Curtis was super helpful and made our experience go super smoothly by walking us through the process and providing us with the information we needed! Five stars for Curtis!!

Ve
Review β„–32

Tabitha and Chelli!! Awesome employees...patient and extremely helpful. Despite difficult customers that I see entering, they handle with professional courteous manners. They provide thorough details with billing...provide extremely friendly service and always greet me with a smile!! Perfect local storage for my important belongings...10 out of 10!!

To
Review β„–33

Ricardo Crystal Verna best customer service ever!!

ro
Review β„–34

Veronica helped me out with the app was simple and quick! Ricardo and Eric are great too

Da
Review β„–35

This public storage is amazing. The employees there are super helpful. Curtis and Eric were able to solve an issue we were having and helped teach us to use the elevator. They calmed our frustrations with ease!

Ta
Review β„–36

Ricardo. Has been very helpful n very good customer service

Ro
Review β„–37

I Recommend This Place All Good Clean, Price πŸ™‚πŸ‘πŸ‘

C
Review β„–38

Excellent customer, saved me a whole lot of time !!!! Thank you so much Veronica 🀩

Jo
Review β„–39

Awesome service from Denise Ashley and Ricardo

Vi
Review β„–40

Ricardo was great and very helpful

da
Review β„–41

Veronica was very professional and the rental was very easy! Highly recommend! Ricardo and Vicki were great as well

An
Review β„–42

Clean place, without realizing was on premises a few minutes after closing an employee came to inform me was very polite about it thank you Ricardo for being understanding so nice & especially checking & being aware that we were still on premises after closing public storage needs more employees like u πŸ‘

Ra
Review β„–43

Ricardo was excellent in executing the rental process. Highly recommended!

Ro
Review β„–44

Ricardo was helpful from the very beginning. He was professional and explained everything thoroughly. The property itself is clean and easily accessible.

Al
Review β„–45

Nice, helpful people.

Dr
Review β„–46

Veronica provided excellent customer service, very happy! Ricardo was great too

Ly
Review β„–47

Veronica provided great service couldnt ask for any better

Vi
Review β„–48

Veronica,Ricardo and vanessa are awesome and very helpful

La
Review β„–49

I really needed good affordable storage space. Curtis was super understanding of my budget and helpful. He took his time to go over the best options and deals. Hollee then gave me great advice on boxes and locks to buy. Public storage is now my number one place to go if I need a storage space for any reason!

Jo
Review β„–50

Great employees and very clean! Thank you Vicki and Curtis for being kind and helping us with our storage needs!

He
Review β„–51

I just wanna say that my experience here has been amazing!!! Quick shout out to Hollee, Ricardo, Curtis, Vanessa who were all super helpful. Their customer service skills are on point. This storage unit is super clean and well kept. If you’re thinking about renting a storage definitely check this place out.

El
Review β„–52

I attended this store and I was beyond impressed. From the moment I walked in Eric greeting me and attended to my needs. The level of his customer service was outstanding, and as a result I highly recommend. e

Ga
Review β„–53

Ricardo was wonderful and deserves the plaque he received! Veronica was great too!

Pa
Review β„–54

Ricardo a very kind and friendly person.Very good service and also the facilities very clean and in good condition.very accessible prices.100% recommended.

Jo
Review β„–55

Ricardo and Veronica were great! Everything was quick and easy!

De
Review β„–56

I think I go to this place more than I see in my own mother haha! I’ve had my staff here for close to two years. Only issues I’ve had is forgetting my space key! The staff here is great always super helpful. Vanessa and Holly are usually the two that I see when I’m there. They’re super attentive and always in good spirits. There’s a couple of super chill younger guys that work there too. All good people.

Yr
Review β„–57

Veronica provided great customer service, highly recommend,Ricardo was great too

Ph
Review β„–58

Great service. Ricardo was very professional and showed every detail.

Me
Review β„–59

Ricardo & Vanessa were really nice and helpful!Definitely recommended if you arent worried about accessing your stuff after 6pm.

Ge
Review β„–60

This public storage is very nice and clean. Curtis and Eric really helped me and my wife with all our questions. Great place!

Je
Review β„–61

Nice clean a little freaky and scary you hear people walking and no ones there

De
Review β„–62

I’m happy with my unit and customer service. Using the restroom is a drag and sometimes dirty- but when it’s clean, it’s super clean. The grounds are clean and the staff is super friendly.

Th
Review β„–63

They sold my storage with out contacting me. I only found out when I received a check in the mail and wondered what was going on. Yes I was late but I was homeless and my storage was worth over 25,000 dollars. They never sent me anything by mail but a fricken check for 98.00. Don’t ever go there because they will sell your whole life savings and don’t even care. The worst storage place I’ve ever had.

No
Review β„–64

Staff is great. Very helpful.

Fr
Review β„–65

Went in to this location to get some information about a unit. Spoke with Eric about the different sizes of the units as well as prices. Eric answered every question I had. Great customer service

Ni
Review β„–66

First off, I would like to mention Ive used several different self storage companies but this is the first time Ive used public storage.I made my reservation online which was easy and seamless. Tabitha, the manager, called me to make sure I had everything I needed to make sure I had a good experience with my move-in to the storage.When I came in, Tabitha was extremely helpful, professional and personable. She helped me feel confident with my choice. She walked me through every step of the way and even checked up on me when I was unloading my U-Haul. They even have a bathroom (my last unit at another company didnt).The facilities were very clean and everything was in working order. Also, the several layers of security to get to my storage unit provided me with much reassurance that my belongings would be safe.Surprisingly, this was also the most affordable storage unit in the area even though they offer so much more. I can really tell the employees at this facility take pride in their customer service and keeping the facility safe, clean and secure. I highly value customer service above all else and Tabitha definitely hit the nail on the head with how she treated me like a new friend and not just another number.I definitely would recommend public storage to friends and family.

Ni
Review β„–67

Hollee and Vanessa are some great employees! You see them making a big effort to find you what you need. I walked in and needed a space and they were able to help me figure out what size I would need and at a great price point. 10/10 would recommend

Ni
Review β„–68

Jackie and Vanessa were helpful :)

Do
Review β„–69

Nice property. Nice girls jackie and stephanie

Ed
Review β„–70

Ricardo and Veronica have a good customer service .

Ro
Review β„–71

I am so thankful for the amazing customer service I was given at this location. Vanessa and Hollee were very attentive and cooperative when answering all the questions I had. Not only that, but they went into detail when talking about the units available. They made me feel very comfortable and interested in what I was looking for. I am beyond happy with my experience and will recommend this location to my family and friends.

yu
Review β„–72

This is my first time renting a storage. I made the reservation on Thursday at night. On Friday, Tabitha called me to confirm my reservation. When I got here, Tabitha was amazing. She showed me the storage, gave me a good time and also provided me a good deal. I really recommend this storage if you are looking for one. Remember, Always ask for Tabitha, she is the best in here.

Me
Review β„–73

I had ALOT of questions about public storage and was a little nervous walking in. Eric & Vanessa helped me out so much!! They both took the time to explain the process & answered all my questions!! THANK YOU!! You two are awesome!!

It
Review β„–74

Eric and Veronica are so nice and very professional

Ro
Review β„–75

Vanessa is her name! Shes friendly, accomodating and helpful. The store is nice, clean (well-maintained) and spacious!Likelihood to recommend.

Dy
Review β„–76

This storage location was amazing, I’ve gone in on several different days helping my mother move in and every time I stop by the office for something the team is always so helpful! Thank you Curtis & Ricardo for being so helpful. And thank you to Hollee and Vanessa also because every time they see me they ask me how I’m doing and if there’s anything they can help me with. I really recommend this place!

Ro
Review β„–77

This public storage is well kept and I felt safe storing here. The employees Ricardo, Curtis, Eric, and Vanessa have all helped me here and there and are nice overall people.

Ch
Review β„–78

Very enthusiastic! The interior of the warehouse is clean and tidy, and it looks safe, so we rented the warehouse very happily!

Va
Review β„–79

Great Service. The Property Manager is Always helpful!!!:-)- that was a review I had for a few years. Most workers are very nice. But one lady calls like an angry social worker, even when your balance isnt far due. I dont know who she is because she also hangs up. But I dont want to mix her up with the very nice woman who calls. Not sure whats going on there. I did bump heads before with an upper manager. I had 5 Stars for a long time. Im gonna take it down a few stars. I dont like getting treated like trash for nothing. That was just so weird.

No
Review β„–80

Holle & Vanessa always cheering and smiling all the time. needed the help either with the little carts or bathroom always in a good mood.The costumer service exceed my expectations. good sale skills...About security., I notice Holle was walking the storage hallways to make sure everything was running smooth.And the place always clean.

To
Review β„–81

Really like they have both indoor and outdoor storage units. Also, there is 24 hour access, which I really like.

Ma
Review β„–82

Ricardo and Veronica were wonderful!

Da
Review β„–83

I want to thank the staff here at Azusa especially Ricardo for continuing providing excellent customer service during this pandemic, thank you so much.

De
Review β„–84

Made a reservation process was smooth and quick. The ladies at the front desk were very welcoming, smiles on faces, helping each other working like a team. Holler, Vicki, and Vanessa were great and really made this experience (moving into another storage) fun and easy. Thank you again

Ca
Review β„–85

Hollee and Tabitha were amazing! They were so helpful and kind, and so funny! Great people to be around. I would want them as friends:) also, the storage unit and facility as a whole were very clean and nicely kept. Highly recommend this place!

Ma
Review β„–86

Curt and eric are funny boyz. they know theyre stuff. :)

J.
Review β„–87

Ricardo the store Manager and Curtis were very helpful to get me the storage space we needed. Gracias

S
Review β„–88

Great customer service by Vanessa and Curtis. Im an old guy. They made it very easy for me. Very nice young people.

Gl
Review β„–89

This place gave me a great deal. The employees were beyond nice and sociable, and my daughter had tons of fun running around the office...lol. the price was higher than what I was quoted over the phone, but still about $50 less than the competition. My business is now theirs. Thanks guys!!

Ma
Review β„–90

Vanessa and Harlee were very good help. I recommend this place to anyone that is looking for storage to rent. This place is safe and clean.

DJ
Review β„–91

Vanessa and ricardo are the best people..they are truly the best come i guantree you come on down and get your storge.

Yv
Review β„–92

Thank u ricardo for all the help an answering all my questions without killing me..u r the bomb

Je
Review β„–93

Ricardo and Vanessa help us get it done today, really nice people and helpful !!!

Al
Review β„–94

Tabitha made my decision very easy and showed me 3 units that would fit my needs. No pressure and made my first time renting a storage unit a breeze! She has also been very helpful after the sale which is extremely important!

Ma
Review β„–95

Ricardo is lit ! i really loved his customer service and he’s really friendly! i recommend him to anyone! very helpful.

Re
Review β„–96

Vanessa & Ricardo are both very Pleasant. 5 star Experience! Yay! πŸŽˆπŸŽ‰πŸŽŠ

Le
Review β„–97

We have had our storage for about 2yrs and everytime we have needed to make changes to our unit have it be getting a bigger one or a smaller one we have always been helped with excellent service. Holley Vicki and Tabitha have always been super helpful, very nice, and always help us what we need. My husband and I are very very grateful to be helped by these ladies.

Ro
Review β„–98

Veronica, Ricardo, and Eric are a big reason why I picked to use Public storage! Excellent customer service and very professional! Thank you!

Mi
Review β„–99

Thank you Curtis and Eric for helping my family with the rental. They were extremely nice and informative.

NA
Review β„–100

Great property! Curtis and Hollee made me feel comfortable and at ease during my visit and I really appreciate the cleanliness of the property, just great service in general!

Information
50 Photos
100 Comments
4.8 Rating
  • Address:791 S Azusa Ave, Azusa, CA 91702, United States
  • Site:https://publicstorage.com/self-storage-ca-azusa/285?pid=pslocalsearch
  • Phone:+1 626-385-4539
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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