The staff here was kind and efficient. I came in for a routine tire and maintenance inspection during the weekday in the morning. Given their situation they went above and beyond to insure that all my car needs were meet in a timely manner. A special thank you to Henid M. for providing exceptional customer service. I will be returning here for future services.
I came to get my tire changed. Diego helped me, he was such a gentleman and made the process easy. They will work with you on the pricing. Thank you so much Diego you are awesome!
Needed a tire replaced and even though the Techs were not in the counter employees took care of me and had me out within 45 minutes. Once again the employees did a great job
Diego, was an excellent help with my car’s tire, he was quick to help, and show his knowledge and care, he gave a very good service. I will definitely will refer my friends a family to your company . Thanks Diego for your quick and very good service.
Juan the store manager took care of our tire needs. Came in for a tire repair and he jumped right on it. We were in and out in 5 minutes. Great customer service. Will definitely come back to see him for our tires!
You know when you have your horse trailer packed to the gills? Heading out of town with a great friend and great horses? And maybe you over packed for your trip? Well, it happened to us. We had a blowout on the freeway in Azusa on a Sunday morning .. lucky for us Just Tires just happened to have trailer tires ... and manager Juan Gonzalez made sure we were in and out of there ... Axel worked to get us back on the road. They also offered us cold water to drink AND water for the horses. What could have been a no good, very bad day (I forget which children’s book that’s from) was just a delay. Back on the road!
Juan Gonzalez, the store manager is an upstanding man! I came in before closing with a flat. He could have charged me $34. Instead, he pointed out that the STEM CAPS on my tires were defective! I got them at Auto Zone. They are the visual reference kind that turn red when your tire is low. He replaced them and checked my tires..free of charge. I am GRATEFUL. He will get my business even if I have to drive 50 miles to reach him! He earned my trust and business!
Service is great, my family and I bring our vehicles here for tires and maintenance. Very trustworthy!!! Thank you Team😄
The young men were great! Eduardo worked on fixing our tire, reinstalled it and checked all of our tires! We were traveling back to NM pulling a trailer and he made sure we were taken care of.The young man who helped us was great too! Wish I got his name! He greeted us as we drove up and made sure we would be taken care of.We’re back on the road thanks to them and to Just Tires!We’re so appreciative of their service! Quick, prompt and professional!Thank you!!!!❤️
Very good atenciòn and very nice person
I had a good experience at this place, They are very professional
This just tires location on Azusa is it super customer service oriented. Diego andHEN ID were extremely kind to me and remembered me from one month ago when I brought my moms car in. And they even gave me a great price on new rotors and new brakes. You will not go wrong going to this location. Everybody works together as a team.
Diego AWSOME costumer service!
Excellent service, they were busy but managed to squeeze me in. Super professional and fair prices.
Went in for maintenance service. Waited for service to be completed firstly to be told my car was just going in. However the service was already completed but no one informed me. Secondly after driving off, i noticed the washer fluid was not filled. I returned to let them know and was informed that topping off washer fluid was not part of service maintenance. Thirdly, they did not have any washer fluid at the facility. WOW!!! Is this what is called full service. Fourthly, I was then advised I could purchase my own and fill it myself. I am disabled with physical limitations. Gee thanks. Will not be using this service again ever.
Here is the best space where I had been! They have great service and professional! And they are employees both very friendly! I am very appreciate with them service, I will suggest my friends come here! Nice
Friendly people with a great demeanor... I highly recommend JustTires!!!!
Service was good as usual!!!
Manager Juan is fantastic. Very knowledgeable, energetic and super personality. The crew their does a great job. Terrific service. Highly recommended and trustworthy.
Very good service and friendly I recommend this shop
Go on a Sunday Morning! Very quick and convenient. Highly recommend for purchasing tires.
Great service, no complaints, I recommend.
Tire pressure light came on pulled in & young man took care of my pressure lol. Thank you!Hit the road again!!!
Great crew! They do the job right.
Anthony took care of me when I came in with my rv I just purchased. He was so helpful and helped me understand a few things and did what I needed really fast and knew what he was talking about. Will be back here for every thing I need with my rv and car. Thank you Anthony!!!
I was so pleasantly surprised by the service at this Just Tires. They took so much time and care to help me with my extended warranty, which wasnt even through them. They were attentive, communicative, and courteous.
While the service is nice, I came in with one car they were working on. In comes another car after I’m waiting 10 minutes. They go ahead and serve that car ahead of mine. I just came for an oil change and I was then told it was an HOUR AND A HALF WAIT FOR AN OIL CHANGE while it was EMPTY and I was FIRST. I think it’s ridiculous having to spend 2 and a half hours here for an oil change will be looking somewhere else from here on out.
First of Henid was very professional and kind at the front the Technicion Brandon answered all my questions and the Manager Juan was really down to earth I have bought tires done oil changes and break jobs at this location always left satisfied so grateful for this Just Tires location Highly recomend them.
They are an honest establishment (well at least this one) they won’t sell you anything you don’t need. They have great customer service! Special thanks to Juan yo helped me out.
Excellent service my car runs great ever since I got the fuel system cleaning and my oil change done. Anthony and Henid were great, anthony went over the recomendations the mechanic suggested. I just need to get my brqkes done and my car will run like new. . Hooefully i get a free oil change next time. Jk. Thank you guys.
Went to this location on Sunday and I was surprised that all the staff members were very energetic and people friendly. I came for two tires but at the end I ended up buying all four tires since with the purchase of four I was able to get a rebate of $160. I was in and out within an hour and 20 minutes. Thumbs up to this location and team.
I always get my tires from them. Their prices are competitive and you just need to be patient with waiting for your turn. Small location but great service and honest services.
Great Service! Purchased a new set of tires for my GMC Truck. Juan the Store Manager at this location was very professional and gas great people skills. His team was on the ball, they got me in and out of there in approximately 45 minutes! Keep up the great work....!!!
Awesome customer service
Yes! they are honest, knowledgeable, personable, efficient, and take care of you and your car in every way. daniel was great and put us at ease, after having a very bad experience at valley/hacienda location. he really went the extra mile and took care of us. and when our tires arrived the next day, rick (mgr) took really good care of us too. not to mention the guys in the shop...they did great work and were fast, careful and clean. thank you to you all!!! I cant thank you all enough. this store is the place to come if you want good old fashion honest customer service. they will look out for you and NOT feed you lines. this store is like a rare gem. well be customers for life.
Went to get a flat repaired. They claimed there was no leaks. It was flat again that night!
Very friendly and helpful employees
The staff is amazing!!! Great customer service & excellent team work. Keep up the good work guys!!
Best service, fast and clean. Also, the staff is very friendly and honest. I have been a customer for the last 6 years and they never let me down. Thank you.
Great helpful staff. Very honest. Love these guys😄😄😄
Good tire shop in pomona new or used tires
Friendly staff, took care of my need.
Got a regular oil change for under $35.
Thank you for your prompt service today, for repairing my tires and rotating them.. your staff is friendly and courteous!! Thank you!! Thank you!!
Very professional.Very friendlyAnd know there stuffYou dont have to keep looking or wonder if your getting the very best dealTalk to them they will make recommendations for your specific make and model or you can upgrade.they keep your purchase on fileIncase you need to use your warranty .Boom that easy .
Crooked mechanics and technicians using scared tactics and lying about no fliuds in the car and i have been at my dealership recently and they said everything is perfect and nothing is low or empty. Do not get any advice from this business and never coming back to this place.
Get here today front desk guy manager was just trying to flirt with this chick waited 5 mins didnt want to interrupt. Went to the restroom came back still doesnt acknowledge my presence. I ask if anyone else could attend me he says oh I can help you . Ask for a tire rotation and alignment only get the alignment. I wouldnt have minded on the rotation if the service was quick but 2 hours of waiting and slow service and it still wasnt done correctly.
The guy completely denied me my tire roton that was included with the purchase of my tires. He was a real jerk. Being that it is rainy season, I feel that he had no concern for my safety. I will not be going back ever.
Great customer service. Been coming here for a while now and keep coming back because they treat me right
The air pressure signal came out on my civic. I was worried I had a flat since they have been fixing the roof in my complex.(thought I had a slow leak from a nail) To my relief it was the tire pressure was way too low, they tested all tires no leak, put air on them and AT NO CHARGE said if the signal came on AGAIN they can recheck the tires.
Just tires the place where you can get an oil change tires wheel alignment and more. Excellent customer service, thank you guys at just tires.
Quick, friendly and Safe.
Great service, and open on Sunday! Daniel is the best, goes the extra mile for customers.
Guys are great! Service was quick.
Friendly awesome workers there
Great service and friendly people
Fast and convenient, but a little pricey at the end with all taxes, etc. $45
Terrible customer service. The guys were rude and were not helpful at all. After getting an oil change, they said they couldnt tell me when to come back for my next oil change and after I asked how many miles they serviced me for, said to check my Manuel.
Very friendly staff. Went in with a flat repair, using the spare tire on my truck. As the technician was finishing, I asked if he could place the spare back under the truck, he said no problem. They finished in the time promised.
Fast efficient a little more than I wanted to pay but they had my size tire.
Manager gave me a free tirw pressure adjustment and a reasonable quote for new tires. Very professional staff who are a pleasure to do business with.
Made an appointment to have my oil changed, as they didnt have the right oil filter to do the job.Showed up on time to my appointment, which i left work early for. They lost my appointment. They then told me that it would be a two hour wait because we have appointments todayI told the guy check to see if you have the right oil filter... to which the guy responded oh ya, we have it30 minutes later of talk and paperwork we cant do it today. We dont have your oil filter. We can schedule an appointment, tho...No thanks, i tried that already
Friendly service this time around.
Customer service is great. The bathroom is a NIGHTMARE.
Goodyear sold franchises then wanted to compete against the franchises they set up and called it just tires thats the way I heard it I wouldnt be surprised at all but as far as I know its only hearsay ??
They did a great job
Great service ask for Mark.
I love the services
Very nice employees, and helpful.
Sales associates are very helpful
They put 4 tires on my Honda for $310 out the door
Excellent service 😊
Great as always!!!
Great customer service
Great service.
Great and quick service
Excellent service
Okay
Good service, staff is very friendly. Henit explained the variety of tires available in the store and gave me a good discount on the ones I chose for my car.
Where to replace your tires at the right priceStaff is very friendly too