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Leslie Carrillo - State Farm Insurance Agent
485 S Citrus Ave, Azusa, CA 91702, United States
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Leslie Carrillo - State Farm Insurance Agent

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De
Review №1

Leslie is the top of the line! I always thought State Farm may be pricey, but after speaking with her on a quote and what my needs were, she made a heck of deal for me! Im covered with renters, life, and auto insurance. I even got my boyfriend on it for such a great price. We had moved to Colorado and she even went out of her way to help transfer us to a State Farm agent over there and made sure we would be taken care of! We moved back to CA and were happy to be back with her. Customer Service is the best of the best with Leslie and her team! I wouldnt want to go anywhere else. 10/10 recommend to friends and family.

La
Review №2

If I could provide more than 5 stars I would, for Leslie and her entire team. Not only were they able to help save money on my home and auto insurance, they demystified insurance for me in general. I feel like I actually understand the value. And, were working on setting up a life policy for myself and my kiddos next week!

Le
Review №3

Thank you Stacey for an amazing experience with my life insurance . Im 24 years old and i want to make sure my family is taken care of in the future . She provided me with details about the different life plans they have and told me about one thats most fitted to me . Im glad she helped me it and will definitely recommend her to my friends and family . Thanks for all the help Stacey .

Da
Review №4

5 stars is just not enough....I am extremely happy with Leslies service she provided me with.I needed insurance for my new purchased home, auto insurance and life insurance. I was able to get a great rate for all 3!Leslie answered all my questions and explained the coverages thoroughly to me.I would recommend Leslie and her team to anybody that is in need of insurance. You will be more than satisfied!

Ja
Review №5

I recently switched from another insurance company, after being with them 13 years, and am now part of State Farm. Ive been working with Monce at this office and have had a really great experience, shes been very helpful and has answered every question and need. I moved all my policies, and glad to be part of this office. Thanks Monce!

Ju
Review №6

Love this place! I’ve been with StateFarm for year but Leslie has been one of the greater agents I’ve had the pleasure of working along side of. I unfortunately was involved with an accident & Leslie honestly made the entire process so smooth. She made me feel that I was in great hands the entire journey. It’s definitely worth to have them cover me for everything!

Je
Review №7

Everything is explained to detail and in a way that you will actually understand. Leslie and her team take the time to make sure their clients are happy with every service. I’ve had life insurance with Leslie’s team since opening and they do not disappoint. Great team, great location! Would recommend to all family and friends.

An
Review №8

Quick and to-the-point! customer service is TOP GRADE and would recommend to anyone. Lesie wasnt available at the time when I reached out, but Stacey was there to help and she was fast! Leslie and her team definitely know their stuff and will bargain hard for their clients.

Jo
Review №9

Was having hard time insuring one of my vehicles and gave Yesenia a call she was able to help get the problem fixed ASAP!!! Was very informative communicated with me and helped me thru the whole process. never had a easier time getting a car insured would highly reccomend 11 out of 10. Great customer service very friendly and look forward to getting help from her again in the future!.

Jo
Review №10

We’re do I begin seriously. I received a call from Stacey Fernandez and gave her a shot at pricing out my insurance when she called back with the quote I was shocked how much she saved me a month,, she saved me over $ 450.00 a month on all my auto insurance and on top of that she gave me more coverage as well. Professionalism, prompt response and how clear she was on everything sold me as well... I highly recommend you calling her to price out your insurance she will save you money 💴 but the most important thing is she looks out for you and your families well being. Thanks again for the amazing job you did!! The best by farJohn A Vilicich

Ir
Review №11

Leslie made everything so simple & fast, very professional and always got a quick response on whatever questions I had. Leslie helped me insure my cargo truck within minutes when I had contacted other insurances they didn’t want to insure my commercial truck, as well with my warehouse. Definitely a 10/10 and recommend Leslie for any insurance you need definitely will be staying here cause customer service is always top tier.

Je
Review №12

Yesenia has been amazing to work with. She’s gone above and beyond for me many times. She’s quick whenever I need something done and there to help over the phone whenever I have an issue. As a small business owner, it’s nice having someone like this on your team. Insurance is affordable on top of everything. Thank you Yesenia for all your help!

Ju
Review №13

Leslie has been such a wonderful agent. She was able to quote me lower than what I was paying at other competing agencies & did so without any pressure! All the girls that work at this office have been so helpful and knowledgeable about every situation & question I’ve had thus far. Totally recommend!

ve
Review №14

Decided to go with State farm, it seemed I got higher prices for auto insurance thru the cheap insurance companies.. State farm with Leslie Carrillo, working with her, she helped me understand my insurance completely. I will recommend her to friends and family.. Great prices, perfect understanding of my insurance.. I was impressed and happy. Thank you for all your hard work and dedication.. very much appreciated.

Cy
Review №15

As a mom of 2 little ones my time is very limited. I want to thank Yessy for her understand my situation and for being so helpful and very professional when it came to my insurance needs. All the ladies in the office were also very friendly and helpful not like other insurance offices I’ve walked into where the people are so competitive. Keep up the great work ladies!

Jo
Review №16

I was referred to Leslie and I am so glad they did. She helped me get the best car insurance rates for my four cars and then offered a cheaper rate for my home insurance as well. Her professionalism went way over and beyond.

De
Review №17

Leslie and her team are amazing! They are very knowledgeable and always willing to answer questions. Leslie has helped many of my family members with getting car insurance, life insurance, and more! She is very professional, helpful, and genuinely cares about her clients. Very satisfied with their services!

Ju
Review №18

Leslie was super helpful with helping me decide which life insurance quote was the right one for me! She made sure to stay within my budget which I’m extremely grateful for, as well as making sure I was happy with what I was getting. Definitely recommend!

Je
Review №19

I appreciate all the help and great service I receive whenever I need any assistance. I can always count on this team. If you are looking for someone to go above and beyond come here. The staff is so great!

Fr
Review №20

Great agent! Very dedicated to accommodating customers needs! Very professional and responds in a timely manner. Makes insurance and business very easy! 5 stars!

Da
Review №21

Leslie is an AMAZING agent. While I know dealing with insurance is always a pain in the butt, and no one likes having to go through the hassle, it is still a requirement and Leslie makes things as easy as possible! She even helped me save money by combining my renters insurance and auto policy together!!

Am
Review №22

Leslie and her team are the best! Theyre always so helpful in trying to save me money and are incredibly responsive. When I was in a car accident her team handled the claim super quickly. So grateful to have Leslie as my familys agent.

Jo
Review №23

I have known Leslie for a very long time and now that she has had the opportunity to open up her own office she has done nothing but amazing things for me and my family. Shes very professional and the team she has with her make her office that more incredible. They dont deny service to anyone and always go out if their way to help with what you are asking of them. They are bilingual which helps a lot.

Je
Review №24

Need an amazing insurance agent? Call Leslie Carrillo. I have switched over everything I have to be under her care. She is knowledgeable and has your best interest at heart. She is amazing.

jo
Review №25

If you need insurance call them. Best quotes around and super friendly. Anything Ive ever needed they always take care of me

La
Review №26

Leslie and her team are very knowledgeable and helpful in all aspects! I would highly recommend their office to anyone interested in saving monthly payments in house, car, and life insurance. They will answer all your questions and worries

Is
Review №27

Leslie and her office have done an amazing job helping me and my family with insurance. I spoke to Monce and she is very professional and attentive when it came to helping us out. The rest of the ladies there are just as amazing!

de
Review №28

Stacey helped me with all my insurances needs. Thank you so much for making the process so easy. Very professional and quick to answer all my questions!

Au
Review №29

Leslie Carillo takes care of you like family! She responds to any issue within a timely fashion when needed. She cares about her work. Best agent I’ve ever had!

Pe
Review №30

My daughter introduced me to Leslie Carrillo. She is amazing. Great customer service, truly there for you and genuinely has your back. Thanks Leslie!

Gi
Review №31

Stacey was very helpful with helping me on my home and auto policy. The whole office is very kind and friendly keep it up guys!

Ad
Review №32

Great customer service ! Leslie is extremely professional and knowledgeable. She was able to get a rapid car insurance quotes for me and my family. Another plus is that this agency is bilingual. Highly recommended !!!!

Br
Review №33

Monce was so kind, friendly, and helpful over the phone. She was very patient through the entire hour long phone conversation. Keep up the great work girls!

Lu
Review №34

Best local State Farm I’ve even been too Leslie’s and her team are by far the most professional and helpful people you can meet, they have my business and definitely refer friends and family to her 10/10

Sa
Review №35

Stacy has amazing customer service she was recommended to me from my in laws and she took good care of me and set me up with a way lower rate. Highly reccomend.

ed
Review №36

Really love and appreciate all that Leslie and her team do for our family! Prior to getting married, my wife had a different insurance carrier but switched over to state farm with me and Leslie made it such a painless process. She and her team have been helping me and my family for a long time! If you ever want a quality jake from state farm reach out to Leslie from state farm and you wont be dissapointed!!!! Thank you Leslie (and your team) for all that you do for us!!

Pa
Review №37

Leslie Carrillo is caring and amazing. Her customer service is beyond anyone else. She takes time to explain and educate as well as truly having your best interest at heart.

Ab
Review №38

Leslie and her team are amazing! They respond to customer needs quickly and always right the first time! 100% recommend Leslie and her team to anyone.

El
Review №39

My husband and I were recommended State Farm by an associate. Monce Sanchez quickly gave us a phone call and we had insurance on that same day. The process was clear, easy and quick. We were unable to get business insurance from various other companies due to our business type and business name. One insurance company even suggested that we change our business name when we had already spent so much on the name, merchandise and advertising. With State Farm, we had no issues with our business type and name, and Monce provided us with a great quote. I will definitely recommend this place to others.

J
Review №40

Highly recommend Leslie and her team, they have handled had the total loss of my car and have insured my new truck. I switched from Geico to state farm and I don’t regret it, I have also recommended my girlfriend to her and she loved her new coverage and savings!!!

Jo
Review №41

Leslie was very helpful when it came down to helping me with coverages on my policies, definitely a people pleaser and one of the best agents I ever spoke with. Keep up the pristine work!

Ci
Review №42

These ladies are very professional and honestly look out for the best for thier clients!! Keep up the great work ladies, Monce ty for getting my daughter started with her insurance so she can be on the road...🙏 prices and service is outstanding. Delt with many insurance companies, 1st accident ever and they took care of it within hours. Nothing but good with Leslie and her team

Ry
Review №43

I love how responisive they are and how they keep everything professional with any type of situation! I recommendthem to all my family members because I know theyll get treated the way I do, like family.

A
Review №44

If you are looking for insurance Leslie is the girl for you, she’s super friendly knowledgeable, always friendly and helpful. She makes sure she gets the right insurance that fits your needs for you and family. Ask for Leslie Carrillo.

To
Review №45

Leslie was very professional and made the process over the phone simple and easy. She was nice and patient with me regarding any questions I had.

C
Review №46

Thank you guys and always helping me out Leslie has been my agent for a few years now and has always been professional and very helpful. Thank you to Stacy as well for being so helpful and just making stuff like paperwork a breeze 😁

Al
Review №47

Thank you Stacey for making this insurance process so easy. You were so help and professional with all my questions.

Ra
Review №48

Leslies office is always available and quick to respond when there’s something I need from them. I really appreciate that and highly recommend getting insurance with them!

ap
Review №49

Leslie & her team take care of all your needs. They explained every coverage & details about what product is best for you!

Je
Review №50

Great prices and service. Always feel welcomed when I go in. All employees are very professional and helpful.

Ta
Review №51

Leslie and her team are amazing to work with. I have recommended her to my friends and family.

be
Review №52

LESLIE AND HER TEAM ARE AWSOME AND ALWAYS AVAILABLE TO HELP, I BEEN WITH THEM FOR A YEAR ALREADY AND HAVE HAD NO ISSUES AT ALL,IF YOUR LOOKING FOR GOOD CUTOMER SERVICE THATS THE SPOT.

Ro
Review №53

Excellent service and attention, they handle my business insurance, always on time when any certificate is required since my business is catering, also my car policy, that i prefer not to use :)Aranza and Leslie are so sweet and awesome, thank you guys

Al
Review №54

Leslie was extremely helpful in getting insurance for my commercial truck. She was patient with me and answered all my questions to make sure I was getting the coverage I needed. Thank you so much Leslie!

Al
Review №55

Leslie and her team always give the best customer service. They are always there to answer any questions I have. I definitely recommend her office for your insurance needs!

Al
Review №56

Leslie is wonderful to work with! She is very responsive and helpful for understanding what needs to get done.

Br
Review №57

Leslie Carrillo is very professional, she was extremely helpful, she help my father-in law to get auto insurance, she answer all your questions and easy to communicate. Keep it up! 👍🏻👍🏻👍🏻

Br
Review №58

Solid group of women. Very professional and saved me some money. Highly recommend.

Br
Review №59

Leslie is amazing helpped me out with all my isurances and at a great price

Da
Review №60

She helped me set up my first auto insurance & has been extremely helpful

El
Review №61

Im very happy with the service we have been provided . We strongly recomend their service.

Na
Review №62

Thank you Yeseniafor great quote for my auto policy and life insurance!

ch
Review №63

Customer service here is impeccable! Leslie and her team always help me with any questions and concerns I have.

El
Review №64

Leslie is amazing! Due to the pandemic It was done over the phone. It was a nice smooth process with no hassle at all. Very professional & friendly & truly want you to leave with the best plan for you.

br
Review №65

Leslie was a great help, helping me get great insurance coverage for my vehicle.

Al
Review №66

This is a real review NO B.S.Leslie, is the agent you need when someone hits your car and claims not liable. When I mean Leslie is persistent, I mean she covered all bases before progressing forward with my claim; checking if any footage is available from nearby business, and so on. SHE IS YOUR ADVOCATE ! AGAIN, honest to God review, Leslie was really helpful.

Je
Review №67

If you want great service that is reliable, this is the place to be. Leslie is amazing at what she does and she genuinely cares about helping people get what they need!!Im updating this review because when I was hit last year, Leslie really took care of me and made everything super simple. Her customer service is above all else. She will forever be mine and my familys agent!

Mi
Review №68

I have known Leslie for a few years and she has always been very helpful and answers to my questions, I am thankful I found her agency, it has been the best choice for my business insurance !

Ge
Review №69

I would highly recommend Leslie and her team to anyone looking for great coverages and prices for their auto insurance. The customer service was great and they would answer and explain any questions I had. 100% satisfied.

An
Review №70

Leslie and her team have been absolutely amazing! She provides the best customer service anyone can ever ask for! She breaks down everything and makes everything easy to understand and is always willing to help no matter the time! I plan on staying with Leslie Castillo State Farm for a very very long time! Thank you so much!

Pr
Review №71

Leslie and her team are amazing. Leslie helped not only me but my dad out as well. She gave us the best quotes and explained to us exactly what we were paying for. I would recommended going here if you want a good quote and help with car insurance

JO
Review №72

This is place is awesome! Friendly, clean and just straight to the point. Monce is super qualified for your insurance needs. I got all of my cars insured and my business in a flash! Thanks to them!

Ja
Review №73

Great service!! Highly recommend!!

Ma
Review №74

I absolutely have nothing but positive comments about my time spent with Leslie Carrillos Agency! She was extremely attentive when seeking the best possible car insurance when searching for a vehicle. She broke down ever detail necessary when discussing the terms and policies and answered all my questions! All of the employees here are also kind and attentive to any needs I have. I plan on working with this business for any future insurance purchases, by far the best!

Ka
Review №75

Evaluated my existing policy and provided an equivalent policy for much lower cost. Very efficient. Thank you.

Ra
Review №76

Great customer service! :)

sa
Review №77

When dealing with any insurance company you want someone who is professional, prompt, and understanding to your needs. Yesenia, at State Farm is just that and more. I cant express how happy I have been with the services I have received from Yesenia. She has always gone above and beyond the call of duty. I have dealt with many insurances, professionally and personally, and there is no one better than Yesenia!

Da
Review №78

Recently my business policies were automatically reassigned to Leslie Carrillos office. (Apparently, my former agent is no longer doing business.) I did not know what to expect as this transfer was done by State Farm with no research or input from me. However, I have been extremely pleased with the service I have received from Leslies office. I requested that 20+ Certificates of Insurance be forwarded to my clients, a time consuming task, which she completed the very next day. In addition, her office also assisted in promptly forwarding information to the company performing my Workers Comp audit. So far, Leslie Carrillo agency has been very pleasant and professional. I look forward to a continued relationship with them.

Sh
Review №79

My husband and I both worked with Yesenia for personal insurance and business. She was extremely attentive, responded quickly and explained everything involved with us making decisions. We both are so happy and grateful we found her. I highly recommend working with her as you will be placed on the right path.

Gi
Review №80

I called in wanting to see what the steps to get a credit card would be! I was helped by Stacey and she made the process so easy to understand! This is my first credit card and she made me feel comfortable with the whole process. Her professionalism made me feel confident in providing her with my personal information!

Mr
Review №81

Leslie has helped me get good car insurance and life insurance. She broke down every detail to the best of her ability and im grateful for her hard work. Shes the best around and will help those that reach out so for all of you out there that are looking for a better option dont hesitate to contact Leslie.

Ju
Review №82

I cannot describe how happy I am with the service from Leslie. She was informative, understanding, and FOLLOWED through with what she said she would. I dont even have insurance through State farm but the interaction I had today with Leslie at State farm made me wish I called her firs . Where is the 10 star button?

Ra
Review №83

At times one thinks that big insurance companies are just money making machines that have no concern for the people they cover, and are only there to protect their own interest, let me tell you how wrong I was!!! Never have I experience such customer appreciation/service from an insurance company, Leslie and her team have made me feel safe despite my limited knowledge of insurance, I know that I can trust them to give me the best of the best and like the slogan says “like a good neighbor, statefarm is there” well I know that like a hood neighbor, Leslie is there!!!

Gi
Review №84

Great customer service, very helpful and quick to answer any questions I had regarding home and vehicle insurance. Will recommend to family and friends for their insurance policies. Thank you Leslie Carrillo!!

Re
Review №85

Leslie was very helpful with helping with my car insurance ! I previously had infinity insurance but I was not satisfied with their price. When I switched to State Farm, Leslie explained in great detail with the price, and policy. 100% recommended!!

Br
Review №86

Leslie is my new agent and I am very pleased with her work. She helped me get the best quote and explains everything to me in a way I can understand. She’s awesome!

Pa
Review №87

Leslie is more than just an insurance broker.She really helps you find the best coverage, is always available to assist with any questions, issues or inquiries..Highly recommended

So
Review №88

Leslie has been a great asset to my personal insurance needs. Her and her team are very knowledgeable, professional and quick to respond when needed.

Br
Review №89

I called in for a quote and got the pleasure of speaking to Stacey Fernandez. She went above and beyond to explain every coverage to me in detail. Definitely satisfied with the great service she provided!

Ja
Review №90

Great person to work with. Couldn’t ask for better service!

Ca
Review №91

Extremely professional and helpful everytime I need help with anything. I would highly recommend.

La
Review №92

So far this State Farm agency is the best ! They were willing to try their hardest to get me a very low payment arrangement with my auto . The girls are very nice and polite (:

es
Review №93

Best State Farm office in the area. Leslie and her team are great and helpful. They are willing to help anyone .

Ta
Review №94

I have recently been to this office and had the opportunity to have Vanessa and Leslie help me find the best coverage to fit my needs. I definitely got the chance to experience great customer service and a good a friendly environment.

Gr
Review №95

I have had such a great experience with Monce ! She is great! She explains everything to my understanding:) The best insurance I have had ! The best customer service.

Ol
Review №96

I am so glad to be insured with you. Stacy is very helpfully and very customer care friendly

Au
Review №97

Leslie was great with me Offered so many options for me and got back to me as quickly as possible with information that was helpful definitely going to continue my business with her in the future. Thank you .

Mo
Review №98

Leslie is incredible! Saved nearly $240 per year on both of my cars. Ive struggled with high premiums for a long time now (1 at-fault accident, 2 not at-fault) and been with AAA, Mercury, Esurance, and Geico. And I finally have a premium that is affordable and realistic. While Leslie is based in Azusa, she was able to have one of her friendly team members meet me locally in the Koreatown/Mid-Wilshire area near me to save time and the burden of traffic to travel out to her. Do yourself a favor and get a quote from Leslie!!

Ra
Review №99

Thanks to Vanessa I was able to combine my homeowners policy and auto, and got nice discount for conniving both policies .

ma
Review №100

Leslie is great at answering all my questions!!

Information
8 Photos
100 Comments
5 Rating
  • Address:485 S Citrus Ave, Azusa, CA 91702, United States
  • Site:https://agentlesliecarrillo.com/?cmpid=vaae78_blm_0001
  • Phone:+1 626-671-4630
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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