Justin and the entire staff are professionals with integrity. I trust them not to perform services until they are needed unlike the dealership! .When my other car is past the warranty period, I will be having it serviced at the Avondale Greulichβs Automotiveπ
This was my first time. I scheduled an appointment online, but for some reason their system is not coordinating with online appointments. They were still able to squeeze me in and get my car taken care of. I love how detailed their reports were and they even sent me pictures of the things that needed immediate attention. I am definitely telling my friends and family about this location
Took it upon themselves to do synthetic oil change. Didnt ask for it car does not require it. They adjusted the price to the promotional oil change.Im obviously handycap walking in pain with a bad limp. Car was parked way back in kohls lot when completed.Started car radio was changed in to blasting Mexican music.
I have been coming here for years! They have always been honest, friendly and willing to work with you in regards to your repairs. All of them are great but Justin is my go to!
My son hydrolocked his motor on his truck and we got the truck towed to Greulichβs for repair. Justyn and the rest of the staff were great! The truck is done, running perfectly, and we couldnβt be happier with their work. The bill on the other handβ¦very fair and reasonable but quite the expensive mistake! Not a ding on Greulichβs at allβ¦just wish my son stayed out of that puddle!
All the guys were very friendly and professional. I had an 11:00 appointment as I got there just before. My car went into the service bay within 5 minutes of my arrival for a transmission fluid exchange. I was out in an hour, I would have given 5 stars but I had to ask the tech for the remainder of the transmission fluid(Amsoil) that was left from the service, which I had purchased and brought with me. Also, the tech left the drivers door and my shifter knob a bit oily. He should have cleaned as the last thing he did.....just a training thing but the service overall was excellent and I would definitely recommend this store to others.
I had taken my vehicle to two different repair shops. They could not even figure out what was wrong with my vehicle and making the noises it was. I looked at the reviews and brought my car in right away. They called me and sent me pictures of what was causing the noises. They were able to successfully diagnose and repair my car. Now he runs like a dream again and Iβm very happy with the service I received.
Had some ball joints replaced on the pick-up. I felt they were reasonably priced, did high quality work that was completed as promised and quickly. I believe you will be treated fairly just as I was
The website was easy to use to make an appointment. I was able to find a time that worked for my schedule. I was told the service would be an hour and it was. Staff was courteous and the facilities were okay. There were areas in the waiting area that were worn. But great experience over all.
My wife went to pay and pick up the keys because I work until after theyre closed. My wife was told a couple minutes so I called to see what was going on and was told 15-20 minutes top. Almost an hour later my wife was finally able to complete the transaction and leave. I worked in the industry as a tech myself so I know things pop up but at that time appropriate expectations should be set. They did great work and were very agreeable on price but I did not like that my pregnant wife was left waiting.Update:I spoke with the VP and he was very receptive. I tried to be fair in terms of my overall review and for it being not entirely negative, the fact that they cared enough to reach out speaks volumes to me as a customer.
Although it took a few tries to diagnose ALL my AC problems, it is finally fixed. To be fair it was a series of problems, and as one was fixed the next issue popped up.Any time I have had my vehicle worked on here they have been nothing, but friendly and professional. They treat women with just as much respect as they do men. They never talk down to me like other repair shops have. And if I dont understand something they explain it.My AC is now running cold and I dont have to worry about waiting without AC in the school pickup line.
I like the inspection report with photos.Service was fast as usual.
Very quick and thorough! Went in for an oil change and they also provided a full diagnostic of the car to tell me what else might need future attention. Absolutely no pressure to upsell me
The guys here were very knowledgeable and helpful. They text you when they start working on your car and when they are done working on it. Their prices are fairly reasonable. Only real issue I had was that I had my appointment at 9:30 and my car was not even started until around noon. I ended up having to have my rear brakes done as well, which really was not an issues except that it took them until after 5pm to finish my work because they needed to get parts. My car is fairly common vehicle. Overall the experience was a good one. Just minor adjustments and they would be perfect.
I showed up on time to my appointment and they took my truck right in to do an oil change, but first they did a complete inspection and gave me a detailed report on what things were urgent, needed attention, or were in good working order. That was really nice and now I feel informed and empowered. I know exactly what my truck needs in the future. Way to go above and beyond, guys! My service was done in one hour and I was on my way home. Quick, professional service for a good price! Thanks! Ill be back.
Great service every time. Friendly, professional and knowledgeable. They have identified issues that my car had before they became a more expensive issue. My car is running back like new! Ive been coming here for 2+ years now. Only way, Ill ever go anywhere else is if I move out of state. Highly recommended.
Warranty replacement of upstream catalytic converter that they installed about 4-6 weeks ago. Told that it was melted. And the wanted to charge $1000 for new intake manifold and new valve cover gasket.Funny that was not suggested 4-6 weeks ago when original cat was diagnosed as melted.I refused the extra work and was told warranty is now void because the extra work wasnt done.You had a chance 4-6 weeks ago to charge for that stuff. Its too late now and you arent going to blackmale me into $1000 extra work for a warranty on a part that I could buy the best OEM one available and install on my own for a few hundred bucks.
They were quick, just mediocre with guest service, wouldnβt mind coming back tho
Excellent service! Thank you for all your help!
The Greulich team was very thorough with the inspection on my vehicle which I appreciate greatly. However, I was told it would be about two hours for an oil change plus alignment. I called back 3 hours in to check on the status and was told that only the inspection and oil change has been completed due to other parts needing to be replaced before they would agree to do the alignment.It has now been a little over 4 hours since Ive dropped off my vehicle and all that I have approved for them to do is replace the cabin air filters and the oil change.
Terrible service not going back. I took my LAND Rover to get it service check engine light on they had my car for 4 days, I called the third day I called to check on my car I was, I was told you have to understand this cars have so many censors they are so hard to work with them! They have to many cars they should only work with what, they can managed the 4 day he said we dont not know the test is calling for some many sensors you need a belt timer we can not work on it just come and pick up your car we can not do the job it is to complicated.I took my car there only because it was closer to us then driv ing all the way to chandler when, I pick up my car they charge 85.00 for nothing, 4 days for nothing and basically to let me know my car was to hard for their brains he made it sound like my car it was not worth it to have it repair he ask what are you going to do sale it? I answer him back no I am taking it to the dealer.. I made an appointment with the LAND ROVER dealer in chandler, great people they even give me a car to drive, took my car Friday morning at 7am my car was ready at 4pm, 3 sensors and an oil change 400.00, I told them about my experience moorans! my car can go another 100k with no problem they just dont know how to work in foreign cars,dont waist your time or money take your car to the Dealer I learn my lesson.....worse 85.00 I ever spend terrible terrible...
On May 3rd, my 2007 Range Rover air conditioner was vacuumed and freon added with a 90 day guarantee. On June 30th, AC was blowing hot air again. I called Justin Ayala who said to bring it down right away. Even though it was lunch hours he checked for freon which was full. This was a no charge service; thank you for honoring the guarantee. Appointment was made on 7/5 to find the root cause and it is the compressor, not a fuse. I declined the repair and again, no charge per Justin . Thank you so much for being fair and honest.
Great service and staff. They really looked out for me and help me deal with the extended warranty company. They are the Best!
We took our car 3 different places prior to bringing it here, because the first three diagnosed different things each time. This place ended up keeping the car for over a week, trying the entire time to accurately diagnose the problem. When they werent able to 100% diagnose it, instead of doing what the first 3 places did (which was to say βits for sure this thing, heres an estimate of how much it would cost to fixβ 3 different times for three different βfor sureβ fixes) this place actually said βwe cant for sure say what the problem is, and we dont want to guess and have it turn out that it didnt fix the problemβ. I respect that. That shows me that theyre respectable and honest in their work, and that theyre not just trying to convince people to let them βfixβ things that might not actually need fixed just to make money, which is what Im pretty sure the first 3 places were trying to do. They didnt even charge us for the diagnostic, since they couldnt find the problem. I still wouldve been willing to pay, since they tried harder and were more honest than the other places, but I really appreciate that I didnt have to. That implies to me that they care about actually solving problems for their customers, not just making money at their expense.Were going to try a dealership next, but for future car issues we definitely intend to continue coming here.
Rip off. the typical scenerio scamming people who lack knowledge on cars. Wouldnt reccomend this place ever.This place only has so many good reviews because they offer a discount to post one keep in mind. Stay away from this place.
I have used this business for my oil changes regularly for the last couple of years. This time not only did they handle my oil change, they also repaired the AC that went out in my vehicle a few weeks ago. I can confidently say that Greulichβs is 100% reliable and honest. They have a friendly staff that is incredibly persistent with updates on your vehicle from start to finish and make you feel like a top priority throughout the entire process. This company really goes above and beyond for their customers, and thatβs why I will always recommend them to friends and family. Thank you Greulichβs.
Rj was nice but I dropped off car early and it was 4 hrs later that the car was completed and I work nights so I was not rested
Went here for the first time today and was extremely happy with the service. Justin went above and beyond and I will definitely be going back for all my automotive needs. Thanks again Justin and Henry!
They are friendly, professional, and fix my A/C problem in my car! I am so grateful! Wonderful service and I highly recommend!
Justin answered the phone and set an immediate appt for my A/C vacuum and recharge. I waited for it; did not take very long. A/C is cooling great again! Thank you for the reasonable price, also. I am grateful .
I went in to have a bearing and axle fixed. They were fast, friendly, and professional. Justin was super helpful and honest! Thanks so much :)
Promptly repaired the a.c. system and were very professional. I also likes the pay link they sent me. I will use them again.
Great Service and Staff. They really help me when it came to dealing with my extended warranty company, they definitely had my back. I would recommend them to anyone.Thank you guys at Greulichs Avondale for all you do!
After shopping around and talking to different shops and dealerships Justin and Nick are the best professionals I have seen in awhile. Their professional attitude, knowledge, and common sense will help you feel at ease about your vehicle being worked on at the North Dysart, Goodyear location. They want to save you the most money possible and they are fairly priced They are trustworthy for what your vehicle will need and wonβt need. They were quick to spot a problem that would have been missed by some and just looked over. Great Mechanics. Saved me time and money. Highly recommend this shop for any of your vehicle needs. Awesome first impression and will be going back for for my truck (and car) in the future. Thankful I found these guys. Merry Christmas!
This location is always amazing to deal with and I appreciate that theyβre fairly priced and honest! Justin is awesome!! Thank you!
A different shop was trying to sell me new hubs because they claimed the lug studs were damaged and could not be replaced. Not Greulichs, replaced theblug nuts and clean up the studs and replacing 1 broken stud did the trick. No attempt to upsell me for stuff I dont need. Ive found my new shop.
Very helpful. Nice employees seem to give it to you straight. No BS.
Excellent service as always. Appreciate they look at everything but donβt try to sell you something you donβt need.
Great place. Took care of everything. Reviewed all services they recommended and then explained all to my husband too. Ready when they said it would be. Great service. I will be back if I need any other repairs.
Great service and really good prices. Justin and Nick are a great team to get your repairs done.
I have gone to greulichs for over 5 yrs, they are dependable and honest.
Great place to do business. Justin and his crew were great. Ill be back.
Amazingly honest shop fair pricing. Great job every time first time. They do the work and donβt guess
Great experience. Diagnosis was made and repair done within the same day!
VERY PROFESSIONAL AND ALWAYS IN TOUCH. GOT IT DONE IN A TIMELY MANNER.
No nonsense no up charging I have been going here for all my oil changes and any other issues with my car they have great prices and staff will not try to take advantage and up sale you on things you donβt need
Excellent service. I was promptly informed via text message when the car was ready and with a link of the inspection report.
Iβve had them service both my vehicles and have always been very pleased with all of the work theyβve done. Iβve even recommended them to friends and family.
Took them kinda long to get my vehicle back but quality was good.
I love going to the Avondale location. The employees are always very friendly. Ive Been going there for years and they take good care of my car.
Checked in and out smoothly and always a job well done very happy with them
I HAVE GONE TO GREULICH SEVERAL TIMES FOR OIL CHANGES ON BOTH CARS AND OTHER WORK ON A CAR I JUST SOLD. THEY HAVE BEEN VERY HONEST & HELPFUL. I APPRECIATE THIER TIMELENESS AND THEY ALWAYS CHARGE JUST WHAT THEY QUOTED. I WILL CONTINUE TO USE THEM IN THE FUTURE.
I just needed a bulb for my brake light replaced. They squeezed me right in and was out in 15 min. Thank you!!!
Very fast and professional service. Would use their service again.
Came in today to get an oil change and we talked about getting the oil change I did last time and I said yes, when I come back they ended up putting synthetic instead of the standard I usually get. I asked them why they put that one and they said it was what I got last time when I know for sure I didnβt, but they kept telling me yes you did so I just decided not to keep arguing with them and just pay for it, I usually keep all the receipts on what I get done to my car and sure enough the receipt for the standard oil I got last time was there. Brought the receipt back to them, the manager gave me all ones and didnβt even give me the right change and told me to go to jiffy lube next time. Horrible service.
Excellent service and my Jeep Cherokee has never run better following the service. The staff is very friendly and professional. They replaced an oil cooler, changed my oil, and tuned up the engine. Thanks to Nick for also keeping me informed on the progress.
Horrible! Liars! Scam artists.Left my car overnight for an ac job amd trans service. Took them a day and a half to do... Nothing. Came to pick up vehicle after being told it should be done at certain time after having already authorized extra day to complete services due to TECH GETTING BEHIND ON WORK. NOTHING WAS DONE. TECH WAS BARELY EVACUATING THE AC AND BARELY REMOVING AC COMPRESSOR AFTER 1.5 DAYS IN THE SHOP.WILL NEVER BE GOING BACK. WAS CURSED AT AND TOLD TO GET MY SHITBOX TRUCK OUT OF THERE! THE MANAGER ALSO THREATEN ME WITH HOPPING OVER THR COUNTER AND DEALING WITH THE PROBLEM.SCREW THESE GUYS
Extremely fast service, was very happy with the work. Only thing Id say is prices seemed a bit high but they did provide extremely fast service so it balances out.
Really great customer service. The people working are very knowledgeable and were happy to answer all my questions and give me advice. Werent in a rush to charge for every little thing either. They did a ton of work to my car in less than 24 hours so it was great to get our car back so quickly. They also accept loans from a few companies which was really nice
Great service from the rep who checked me in. Fast service too!! I was expecting an hour but my car was done before then!!
These guys were great. Inspected my vehicle at no cost to me, not knowing whether or not I was even going to use them to do the repairs. Cost of parts and labor were fair. I will definitely consider them for future repairs.
I had this center inspect a car I was considering for purchase at a nearby dealership. They did a thorough job and even squeezed me in at the end of the day. I would highly recommend.
Diagnosed a bad starter on my daughters SUV, had vehicle repaired by the best day. Friendly service and food ethics
They did in two hours what Mercedes said would take two days. Grulichs assured me they could do the same job as Mercedes . They did an excellent job and for a lot less. I will use them in the future.
Excellent service and great price. Fast and easy process.
The guys here were knowledgeable and problem solved my truck accurately and on time. The price seemed reasonable and fair. This is consistent with my other experiences here coming here in the past.Thanks, Todd
Nick did a great job making sure my services were done completley, accurately and in a timely manner. Highly recommend them for your car service needs.
Good and friendly place they do all work on our autos
They fixed all the oil leaks on my truck. Iβm satisfied what the quality of service and the friendliness of the staff.
The Customer Service was outstanding!!! Nick was very informative and professional!
Excellent service. Very courteous and professional
They fixed a wheel stud that discount tire broke. Also got an alignment. Quick and professional!
Greulichs automotive is my go to shop Justin took care of me and my vehicle in a timely manner. Will be taking my truck back to him
My best friend loves this garage. Ive never used it but I dropped her off to pick up her car. Its in a good location.
Friendly service but wow, they wanted $1400 for f/b rotors and pads. Went down the road and am getting done for almost half that.Do your research before pulling the trigger on this place
Super polite and professional! Beyond helpful and had my car fixed super quickly! Will only ever go here from now on! Justyn and Nick were absolutely amazing and Iβm so grateful that they made a very stressful situation so much more relaxed and reassuring π
First time I had them repair my wifeβs truck. The engine light came on and they found the issue. Had it fixed in a very short time. Highly recommend them.
Fantastic jobFelt like they really cared and took special care of my serviceThanks
Wonderful staff great customer service everybody was very very professional
I needed rear brakes and an oil change. I remembered I stopped in there a few months prior with a rattle by my front passenger tire. They took a look and told me they fixed the problem with some clips and fasteners and I could be on my way. No charge he said, just come back when you need your oil changed. Now I needed my brakes replaced and I gave them a call. I was able to be seen the same day I called and was given a ride home while I waited. They explained the pricing on everything upfront. I am very satisfied with the service and I highly recommend them for your next service.
Always excellent service. Very knowledgeable.
I was so scared that my electrical issue with my car was going to cost me a ton of money! Luckily Nick and Justin reassured me that they would charge better than fair price and they did a amazing job! I am now a customer for life! Thank you!
They we very nice and efficient. Received great customer service. And thatβs hard to come by now a days!
Seem to do a good job. I will return for more work on my car. So far so good. Ive recommended them to family.
Justin @Greulichs Automotive was very professional and courteous. Store was clean and service was excellent.
We were visiting family in Arizona and they recommended Greulichβs. Very thankful they did. Justin was absolutely awesome to work with and we couldnβt be happier with their work and the way they treated us. HIGHLY RECOMMEND!
The entire staff over here is top notch! From the customer service to the technicians in the back fixing my car correctly the first time, I canβt say enough good things about this place. I feel comfortable with these guys, they really know how to treat their customers like family. If you need someone you can trust, Justin and his crew is the shop for you. You have a customer for life! Thanks Greulichs Crew!!!
Justin was very knowledgeable about what I needed, but wasnβt pushy that it needed to be done now. He knew that I had a mechanic that I trusted, but my mechanic didnβt do alignments, so I got the suggested work done from my mechanic and went back to see Justin for the alignment. I was in and out in no time flat and it was an easy and painless experience! Thanks so much!
This place caught my attention after my second time here. Great, friendly, hometown, feeling type of service. Not pushy, they just give their recommendations and leave it up to you to decide what you want. Makes sense why theyβre busy in such a competitive market. They were booked up a week and I didnβt mind waiting for the piece of mind.
Justin was great about keeping me informed of what was going on and when the truck was ready. Great reasonable shop, highly recommended.
Fast and friendlyProfessional and Affordableπ
Always top notch service with these guys! Never disappointed regardless whats going on with my vehicle they are always on top of it and deliver 1st class professional service at reasonable prices!
On time, expert advice, accurate job
I was pleased with the work, but it took a hour or so longer than estimated. They went above and beyond by taking care of my low tire pressure (without me asking), so I appreciate that very much! I will definitely use them again since they have great prices and they are honest.
Great experience will return soon for an oil change and recommend there services to others
The only reason why this place has so many reviews is because they offer a 10% discount to post a review, please keep that in mind. Stopped in today (Saturday) a little before 8:00 a.m. as I needed an oil change, Karen at front desk (not wearing a mask) asked what I wanted. I explained and was told the earliest appointment is till Wednesday! So I decided to walk out, but on my way to the van I thought to myself this place has many reviews compared to shops around here, so I walked back. When I entered the holding area, the other front desk person is telling a customer that he can not give him an ETA but if he leaves the car they can get it done by today. I was like okay maybe things are different since the five minutes I walked out. Sadly I get stuck with Karen again, I said Id like to make an appointment for Saturday or leave my van here today and pick it up when you are done Karen says No! The earliest I have is Wednesday! I said Id take an appointment for Saturday. Then Karen asked my name, I provided my first name. Then I kept waiting for like more questions........... Then after a while of long silence I understand I was done when Karen said okay.
Truck was bouncing bad. Guys found a bad shock. After getting new shocks it drove like new. Nice guys and professional. Would recommend to anyone.
Brought in my β87 T-Bird barely running, it was in desperate need of some TLC, when I left it was like it was 34 years ago!Thank you Justin
Brought it in for airbags. Quick, fixed what the dealer couldnt. Staff is excellent, colors and professional. Better than I had in any shop Ive worked in.Hard if guys thanks for the work.