Be sure to fully clean almost to the point of waxing equipment before returning to this Home Depot. I returned a lawn over seed machine with the most minimum amount of dirt on the bottom only to be charged $50 for a cleaning fee. This was not brought up in the beginning nor was the bottom of the machine shown to me to prove it was perfectly clean when I received it. Sales associate literally took three minutes to scrape the bottom off and proceeded to charge me for the cleaning. I have rented thousands of dollars in rental equipment from major places like Leppo‘s without any problems until this place. The store manager was going to take the charge off but because an associate of mine was with me and was not happy with the treatment he decided to charge it to me anyway. Very poor customer service will not be returning for rentals and will decide to spend money with Lowe’s and Menards before using Home Depot again.Great job Home Depot keep it up!

I did not use tool & truck rental... I was there for a piece of downspout. I had to climb on a shelf to reach a non-bent piece of downspout. There was no one near that aisle to ask for assistance (must-have been break time or something). This is unusual for Depot... which is usually crawling with associates.

Usually get my drywall there there are some cheaper places but their quality and service is worth it Avon and Lorain great service

Only criticism is the no reservation policy. Other than that, no problems whatsoever. Cant beat the price.

Rental department is always nice!