Absolute waste of money. Products do nothing. I had contacted them about an ant problem I had in only one part of my house. They said they guaranteed it and would come back and repeat treatments if need be. Well I gave them plenty of chances and several repeat visits and the ants never stopped invading and on top of that I even had more gnats! There satisfaction guarantee or your money back also a scam I did not get my money back after around spending $250 for sugar water. Manager said he would get back in touch with me, never happened, attempted to call again, no answer. What a joke. Use my own products now from a insecticide website and amazingly I cured the problem with a little more research! Wow I should open my own insect company I think after this experience! I even recommended to the tech that visited to try another method and he just looked at me like I was speaking French! Well I took care of the problem on my own but I would not waste your money here unless u just like to waste money !