Unfortunately they said they could not come to Lorain. But they did give us some advice / information and sent us in the right direction for our refrigerator.

They took my dryer apart and fixed it over an hour or so and charged me a very fair price. I will definitely use this company next time.

I dont normally write any reviews but this is the second time Bill has helped me out. I called 3 weeks ago to set up an appointment for him to come out to fix my broken washer that hasnt been draining. He suggested I try a number of things and to call back if they didnt work. Didnt charge for his professional advice. Tried his suggestions and they helped a bit but not completely. Then called again to set up an appointment. He came over immediately and diagnosed the issue but not something he would be able to fix. Suggested contacting manufacturer to see if washer was still under warranty. No charge for his time even though he came over. Super nice, trustworthy guy. Will recommend him to anyone in the area and will call again if we have other appliance issues. Thanks Bill!

Great prompt service! The washer was in pretty bad shape and rather than running up the tab, Bill told me straight out it would likely be cheaper to replace than repair our 15 year old machine. I appreciate his honesty and knowledge on other brands available and problems hes seen with them. Great job! Thanks for the prompt honest service. I highly recommend and if I could give more than 5 stars, I would!

When I discovered a fire under my dishwasher, I switched the breaker off to cut the power to my kitchen. I didnt know if the problem was just with the dishwasher or if it was a bigger issue with the way the kitchen was wired. I was eager to get the situation evaluated as quickly as possible. Bill Dietz was able to come to my home within just a few hours of my call. He assessed the problem, determined it was just the dishwasher, and made the repair. I was so happy to have a fully functional kitchen again in the very same day. I couldnt be more pleased; I highly recommend At Your Site Repair Services.

I have lived in Avon for 9 years and any time I have needed an appliance repaired I have called Bill. He always comes that day or the next and he takes care of any problem I have or he gives me advice on purchasing a new appliance. I have been very satisfied with his straight forward way of helping me either on the phone or talking me through a problem and showing me how to care for my appliance after he repairs it. He is very intelligent and thorough and helpful. I could not be happier with an appliance repair service. I am thankful for his help.

We had Bill out to repair our washing machine in the fall -- and when our dryer went out this month Bill was the first call we made. He was honest, fair, prompt, and very helpful. Highly recommended.

Was able to schedule to come out quickly when I called him, arrived promptly at time estimated. Trouble shot problem and repaired my refrigerator for a reasonable price. Very friendly guy, was able answer questions about refrigerator before coming out. He also suggested ways to prolong life of the appliance.

Great service. He answered the phone and showed up on time with a call before he arrived. Fixed our dryer and cleaned while he was behind the dryer He is very neat. We will use him again. Thanks Bill.

This is a real review.This place is great! Bill is knowledgeable, reasonable and user-friendly.Id recommend him to my friends.

Unable to diagnose or repair and stated Whirlpool no longer provided good service or instruction because they only provide schematics to warranty providers. Oddly, Whirlpool was listed on his listing as one of the products he repairs. In all fairness, did not charge me for the two hours of wasted time.Called Complete Appliance and they came the next day, (also not warranty service providers for Whirlpool) and they diagnosed the problem within minutes, installed a new gas regulator and my oven worked beautifully. They say you must be willing to pay the fee for the schematics for each manufacturer if you are to repair their products. Hmmm...didnt even have to look at a schematic. Knew the problem by listening to the lack of the gas valve opening.Therefore would NOT recommend this service provider. Sorry. Was trying to support local business.

Never called me back