Called ahead...said I needed an oil change and a drivers wiper. Told them 3 times at the write up...I was making a 1200 mile trip....check it over and change the wiper blade out. At the end....they said it visually passed and the wiper didnt need replaced. LIE! Now how do I know they checked anything at all?
I found out my battery was bad in my car and stopped by Walmart auto on my way home from Tampa. I was seen quickly and killed time shopping while waiting. As I strolled the isles I was asked by different associates if I needed help finding anything. A sweet lady named Tammy escorted me to an item I was looking for and was very helpful. After some time I went to check on the progress of my car. I was told that my front tire was very bad and I would have to get it replaced before they were able to safely let me leave. Needless to say I was a little perturbed because I thought my tires were good. Luis showed me the tire and the inner rim was nothing but metal. I had no clue. They said it was very dangerous. Thank you Walmart and the Avon Park associates for helping me. 😊
Took my my Suburban in for some tires the guy on the phone Matt I think his name was, was extremely helpful. Ive worked in the auto industry for 13+ years when I talked to Matt he understood what I was looking for and not trying to sell me the most expensive tires. Hes a person that truly cared about what I wanted. Great work to all.
Great prices and great service
I got there at 7 in the morning to get a place in line to have my tires put on, picked the tires, registered with the guy at the front, gave them my keys, all that was done.. The car in front of my got theirs done and multiple cars behind me got theirs done as well. I waited over 5 hours for them to tell me well have to fit you in
Made appointment on line. They never received. Had to fight to get tires mounted and balanced
Always helpful and respectful every time I go in there
Oil change and new battery. Was priced right. Was finished as estimated. But out side man ignored us for nearly 20 min. We are both handicapped. The trick had not reset the change oil inductor and as it turned out after I had to corner out side man of the. Problem.0 Tired out the oil change guy was not up to speed on resetting a Ford.
They were very nice and professional there amd good advice as well
Little chaos but good prices
The technician was great and the tires ride with out issues.I was disappointed in the customers waiting that did not stay 6feet apart from each other and didnt like being told to do so. The Walmart associate said nothing to the customer.
Tried to call for appointment several times but no one answered the phone after they sent me notice tires had arrived.Wont go again until I can call for appointment. My local Wal-Mart tried to call but no one would answer their call either.
Even with an appt expect to wait over 2 hours for tire change
Not that it is a bad place, but they put off oil changes to unload a truck of tires, and I could not wait that long due to my disability.
Walmart.com delivered the completely wrong order of tires.
Staff claim theyre too busy for almost anything you need.
Awesome experience!
Employees are nice but the service is slow. I went there three different times to get my tires rotated and balanced. Each time they told me it would be over two hours before they get to my car. One of those times I called before I went up there to see how long it would be. They said it would be an hour and some change. When I got there it was longer. They said it would be 2 -3hrs before they get to me.😡 Needless to say, I didnt stay either time. Sad thing is, I have lifetime free rotation and balance but Im going somewhere else now where I have to pay for it 😞
Sales people not very good. Went in for two tires and an oil change. Did a good job but probably could have got me for more if they sold the job better. $40 for a full synthetic oil change, cant hardly buy it yourself for less, plus I didnt have to have oil dripping down my arm. Ok place in a pinch.
I had a great experience with this auto center. All I needed was a battery. The cashier was nice and informative about my battery warranty and the auto tech Troy was awesome. In and out in under 10 minutes.
Went Thursday and the guy outside taking cars in was so high he could barely keep his eyes open. Asked how long for 4 tires and he told me 4 hours because there was 4 people ahead of me. This was 2 hours before they closed, then told me if I didnt like it to go somewhere else and Ill leave out the explicit language he used as I walked away. I left and went back today. Was taken care of like customers should be. Yes it was busy. Took 2 hours, but I expected that. Maybe start paying attention to your staff better. I know 2 others in line left when they heard the way the employee was talking to me so I can only imagine how much business he has cost the company. Might be a good idea to drug test AFTER they are hired. But Im sure you will lose a ton of employees then.
They did a great job on my car! Oil change, fuel injection/motor cleaning, new windshield wipers & one new tire still under warranty! They were super nice & did great with the car! All good for the right price!
Everyone was very helpful. I purchased 4 tires I believe it was a manager check then in early for me and the man at register was very help also
Pro: This place offers a wide selection of new tires at prices that are hard to beat in this county.Cons: Service is very slow. No matter if you’re just fixing a tire, getting a tire rotation, or getting new tires put on it seems to take two hours to have your service done. Making an appointment seems to make no difference in speed.
Bought 4 Consumer Reports highly-rated tires at WM online. Before doing that looked online and saw bar graphs of hour-by-hour, each day, when this auto center is least busy. Tires shipped to auto center. Today, Palm Sunday, when the graph says 12-1 PM, not very busy I call to make sure theyre open and that the mounting will be smooth sailing. Guy says 5 cars ahead of me right now and the wait to get these 4 tires on is about....4 hours. 4 hours. Give me these tires for free and I would not wait 4 hours. Money can always be made, even by the poorest people on earth. Time? Nothing is more precious. Because we can never replace it. This is an absolutely perfect example of why I dislike WalMart. Yes: cheap prices. No: very, very low expectations of anything remotely resembling good service. WalMart has zero competitive advantage other than lower prices.
These guys are the best! Overly helpful and legit. I trust this crew 100%
Prices good. Only one guy answering phone, waiting on customers, and writing up work orders..not nearly enough. He could use at least one helper. Many customers talking among themselves about the long waits.
Great prices on tires. The service on the other hand is awful!! Needed one tire changed and had one car in front of me but took over an hour. Always a REALLY LONG wait for anything they do.
These people are the worst. Went to have 2 new tires put on my car after having a flat. Which left me driving on a donut spare. They refused to put them on because the tires were not the same size. Well of coarse a donut spare is smaller, this being why I needed 2 new tires. Stupid, will never go to them again. Drove home and went somewhere else.
Good information on the phone call. They had the battery we were looking for. We simply turned in the old one and picked up the new one.
Got my tires rotated in a good amount of time, just had to be patient.
Great deals on tires and quick service on getting them changed and put on.
Best price for rotation and balance of tires. Lifetime same service included.
Went there for one tire (spare). Said it would be a couple hours or I could make an appointment. Didnt want to wait so we bought the tire took it down to Pats tires on 64. He had it mounted in 15 minutes for $15.
Cant make an appointment for anything. When you bring something in it will be 4-6 hours, be it oil change or flat tire. Went to other place right in front... Boom one hour wait!!!!!
I cant tell which Wal-Mart without looking better but assumption is ALL. act the same. Had flat tire in Clewiston & went here for a new tire. We cant sell only one to you,you have to buy two same time to have proper profile. OK sell me two! Do all the paperwork then was told come back in 2 days we only have one tire in store. Screw you guys I went deeper into town and bought two same tires and even saved forty dollars!
Nice clean store, helpful staff, and it has an auto service center. Prices for less, with good selection.
Great place! Fast efficient and best tire prices around!!
Customer service above and beyond all but my wildest dreams. This is my go to place for all my appointive needs. I already drive right past another Walmart to shop at the Avon Park location.
We were told the oil chatting would be over an hour and we were fine with it.WE WERE THERE 2 HOURS AND 50 MINUTES. Our car was done and waiting for us for over an hour before we noticed the keys on the counter and asked if we were ready to pay and go.
Very slow slow slow service and long long long waiting time................So disappointed and only for tire rotation and balance.........
Wish they offer more auto work .
Easy in and out! Not very personable but always willing to help
Ive been here 3 hours waiting I was third car in line for oil change not acceptable and still waiting
Too much but too slow service. I do not come here anymore
If you want probably a 2-3 hour wait (if you get helped at all) by all means. And it keeps getting worse.
Ok buying a battery for car they dont have 50.00 dollar ones in popular sizes on purpose
This auto center has little structure. The customer service is inconsistent and mostly poor. Also if you are not there atleast an hour or so before their posted hours you might not be taken in for service. I would not recommend this location. If I could give negative stars I would.
Those guys went the extra mile for me, much appreciated!
Walmart provides good service and products.
The absolute worst service on earth dont go you will not leave happy at all just go somewhere else.
One person working at inside counter same person was supposed to watch for outside customers pulling up for autocare
Good profecional cevice
Horrible I needed to exchange a car battery cuz mine was really really bad and it still under warranty and I cant get them to take it out of my car and put the new one in so I still dont have a battery still have the bad one in my car and I have to go back up there on my break from lunch and if theres nobody busy this time tomorrow theyll take it out for me but otherwise Im screwed
No body to attent the counter costumer waiting to be service
One of my favorite places to shop
Very busy great price
I got four 205/60 r16 tires with road hazard and installation for $326.00 which is $100.00 cheaper than anywhere else in town.
They do not accept appointments, first come first serve. Wait times 4+ hrs.
Have to wait too long there the need many more tecks
Oil change and headlight restoration took almost 3 hours!!!
Need to pay attention.
I am disabled and bought a car battery, was told they were too busy to install it for me, watched the manager chat with a woman instead. Had to carry and install it myself.
I went here for an oil change and tire rotation. They refused to rotate my tires saying my lug nuts were rounding. I went to my local Walmart in South Carolina and they did the rotation no questions asked.
Only one person working took forever
Outstanding service in the auto department
They are very very very slow. 4 cars ahead of you means 4 hours wait. Employees were friendly just not fast.
So very slow!!
Fast and helpful
Awesome
Like
The person who attended us in the fabric area was very despotic
No good
Fasttt