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Send It Packin
4496 Mahoning Ave, Austintown, OH 44515, United States
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Send It Packin

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Kr
Review №1

I typically ship my own stuff VIA usps, but I had an item I wanted to ship fed ex, and needed a specific size box so I came here to do it all at once. Seth was so helpful, they had the right size box I needed, and the process was so quick and simple. I will definitely come back, thanks guys!

Ja
Review №2

Seth should be considered a valued associate at Send It Packin. I was the third person in line on a recent visit and ALL of us needed more help than we realized when we walked in. I stood and listened as Seth patiently and kindly explained to each of us what was needed to get our packages on the way. When he saw me struggling with my package, he invited me to the other counter and began explaining to me how we could get the mailing label printed, never losing a beat with the other customer and never expressing any amount of exasperation. I left this business feeling good about humanity! Thank you!

Do
Review №3

I had a great experience. Their staff was great service was great

Ad
Review №4

No DirecTV equipment drop off.Update: My first sentence was a warning for those needing to drop off equipment, it will save someone time. I am not judging harshly I stated facts. The rep was kind, I was in and out, but I dont consider that 5 Star. It seems that maybe the website info should be better detailed and or updated.

Ma
Review №5

Always helpful..just wish shipping charges werent so high. Otherwise very good service.

Ci
Review №6

I absolutely LOVE this place! The workers are so knowledgeable and helpful! I highly recommend this for ALL your shipping needs!

Da
Review №7

Dont go to this place very dishonest, they charged for something that was supposed to be free 1st time, second was a package that I was supposed to go to any FedEx place and send something back to walmart.com they said they could for a high price when it was to be free returns. Bad place to do business.

Ja
Review №8

Customer service is excellent. They are very helpful and often go out of their way to assist. Much easier and faster than the post office, especially since since DeJoy became postmaster general.

Br
Review №9

A great place to pay your bills and they are very friendly there

Pa
Review №10

They young lady Marlee that helped us was beyond helpful and very patient. Give her a raise.

Ma
Review №11

Awesome service and I will be back soon

Lo
Review №12

This is a wonderful place.workers are so nice. Go over and beyond to help you. And very fast service. Been going to them for years and they are amazing 👍🤩

Pa
Review №13

Store was very clean and very good customer service

Li
Review №14

I have used Send It Packing many times and like the service very much, but this last time I was trying to return a package to Amazon but Amazon gave me the wrong barcode to return it and the lady who helped me at send it packing was kind enough to package it up for me anyhow and told me where the closest UPS store was so I called Amazon and got the correct barcode and few days later went back to send it packing and they still couldnt send it because of the barcode and I only went back to Send It Packing because the lady was so kind to me; she didnt have to pack up my package for me. I will continue to send my packages through these people in future.

Tr
Review №15

I highly recommend this place to ship packages. Staff is courteous, professional and always friendly to do business with.

Ro
Review №16

Very helpful. Definitely will use them in the future fir all my shipping needs.

Ri
Review №17

The gentleman who waited on me was very nice and patient. I had 3 seperate packages going to 3 different states!

Ra
Review №18

Everyone in there is nice but especially the girls. I forgot the one girls name but shoutout to you both! The one lady usually helps me out the most and she is the nicest and most helpful person ever! Thank you

J.
Review №19

Wonderful customer service experience and with a personal touch.

Pa
Review №20

Great customer service

Br
Review №21

I have shipped fragile items across the country several times with Send It Packin and they do a very detailed job packing and preparing the shipment.

B
Review №22

Great staff. Always great service.

Mr
Review №23

Extremely helpful and friendly staff! I would definitely reccomend this company for any and all business needs. We were greeted promptly upon entering the store even though the associate was with another customer. We were made to feel welcome and were helped quickly without feeling rushed and efficiently!

bi
Review №24

Very friendly and helpful

Ja
Review №25

The only place to ship top of the line services and over the top customer service people

Ma
Review №26

Good service

Sh
Review №27

In their effort to give each individual customer great customer service, you waited in line way too long.

Ni
Review №28

I went here with a difficult shipment order and they really took their time to make sure it was done right! They don’t cut corners to just be done, they do quality work and are so amazing at their job. I highly recommend them and will continue to make the 45min drive because it is COMPLETELY WORTH IT to work with such great people who get things done the correct way. The staff is great and have really helped make stressful shipments much easier to handle because they make sure things get done properly. I HIGHLY recommend them, honestly I cannot say enough great things about them. I suppose you will have to go there for and see for yourself! :D

Tr
Review №29

They were helpful and polite making it a good experience. Thank you

Dy
Review №30

An A+, well organized environment. The helpfulness, and good attitudes of the staff are awesome. They have handled sensitive matters presented to them with privacy, and respect. My first, and only choice on where I will go when I need to ship something, or have important documents that I need faxed.

Da
Review №31

If you have something to get packed...shipped...shipped and packed...supplies...THIS IS THE PLACE TO GO! There is NO OTHER shipping store that can hold a candle to this place in our area. You will not mind the drive coming from any part of town. Excellent, excellent, excellent...you wont be sorry...

Fr
Review №32

Great place to go to pay your bills or to get packages mailed customer service is great

Cl
Review №33

Wonderful experience. Shipping multiple boxes and Tracy took the time to figure out the most cost effective way. And bill pay service and fax service covers all my needs. Friendly and knowledgeable staff as well!!

Mi
Review №34

Nice place to do business. A pleasant staff....

Ne
Review №35

Extremely friendly staff! Always helpful! Great to be able to ship through multiple companies as well as USPS.

Ge
Review №36

I just had to go in for a business card. Our high school reunion committee used them to get a banner and placemats for our reunion. They did a beautiful job!

Yo
Review №37

Yesss they get iT done.**!!

Wi
Review №38

Superb customer service, excellent prices, and all around a great experience

Do
Review №39

Great people!

Jo
Review №40

Purchased a bulky, fragile item from an online auction and needed it shipped 500+ miles. Tracy at Send it Packin was my third pick up and ship service I contacted after the first two were less than helpful. From initial response, quote, pickup, packing and shipping 500+ miles, the customer service and communication from her and her staff was awesome! Highly recommend...customer service at this high level is a rarity!

Fr
Review №41

A good place and fast place to paid your bills at. Paid your electric bill and gas bill trash bill. And your Direct tv bill and mobile phone bill .

Lo
Review №42

Cant recommend highly enough for Amazon returns. They can print and ship right there from the store, with exceptional customer service.

Ji
Review №43

Such friendly people. I came in here for a finger print scan and was running late but they still took me. Other customers in the store were having a nice friendly conversation and they seem like a great business to ship things through.

be
Review №44

Very helpful staff, convenient location, services offered are helpful when attempting to pay bills when getting to the specific utility compnay is not available, and handles my VERY sensitive matters confidentially when sending/receiving my faxes. Very clean and safe environment.

Ta
Review №45

Very friendly staff and clean place

La
Review №46

I recommend using Send it Packin for all your shipping and packaging requirements from a small package to any large size package. They are very professional and go out of their way to help from gathering packing materials, shrink wrapping to finding just the right box or crate for our shipments!!

Li
Review №47

I do not have an issue with the delivery service, however I dont agree with certain practices at this location. I am a college student so every six weeks I purchase or rent a book for my courses and use this facility to return my books. Each time I am solicited for a donation for community baseball, which is not the issue when donations are optional and not required. This particular visit I brought in my package, prepared and ready to ship. When I asked for a receipt I was told to drop a donation in the box or that I could take a picture of the label with my cellphone or write the information down by hand and was refused a receipt. I thought this was very distasteful. On top of paying for my own education, I empty my pocket change every night into my sons piggy bank for his 529 college savings plan. Send It Packins intentions were good but delivery of the message, not so much. Every spare dime I have I try to use to help my son avoid the same struggles that I am experiencing as an adult learner and student.

Ah
Review №48

Good costumer service...

Ol
Review №49

Kind of expensive for 2 pieces of paper to be faxed

Sa
Review №50

Expensive

Ju
Review №51

They go out there way to help you and they are very friendly people. Every time i have to send anything out they do a good job packing things up for you.

Ga
Review №52

Concerned with the insecurity as very sensitive documents get processed and seems there is a high lack of quality control. It still feels like a scam business with the unprofessional communication and emails.

Ro
Review №53

Good place to go packing

Ke
Review №54

The staff is very informative and very nice too.

Ch
Review №55

Quick, easy, friendly.

ri
Review №56

Convenient place to pay bills

Ed
Review №57

Friendly staff as always

tr
Review №58

Convent and super helpful and friendly

An
Review №59

Very helpful and friendly staff.

Ap
Review №60

Awesome place I pay my bills there

GS
Review №61

The owner, Tracy, is great. She is helpful, personable and accommodating.

Le
Review №62

I come here for everything and tell everyone to come here as well. They are always so friendly and helpful!

Sa
Review №63

Low cost, local and helpful.

am
Review №64

Awesome customer service.

sh
Review №65

Usually lines and pretty slow

Br
Review №66

Great service

Ji
Review №67

Fast & efficient

Information
2 Photos
67 Comments
4.7 Rating
  • Address:4496 Mahoning Ave, Austintown, OH 44515, United States
  • Site:http://senditpackin.com/
  • Phone:+1 330-792-2627
Categories
  • Shipping service
Working hours
  • Monday:9am–2pm
  • Tuesday:Closed
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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