I had a vandalism repair done here, and initially I wasn’t happy with the paint. Bill and his team took the vehicle back in and incredibly exceeded my expectations in quality. This Silverado looks like black glass, now I’ll be afraid to drive it onto a job site. I couldn’t be happier with their professionalism, I’d recommend Greenwood to anybody.
Went to the Outer Banks for a week vacay,in route stopped in Fairfax,VA overnight. While there someone hit our 15 Buick Encore. Fast forward once we got back to Youngstown I had several places to have the repair work done and I chose Greenwood Collision Center, based off other reviews and being close to home. And let me tell you, Im glad I did, and youll see why. First off the estimator, Carrisa was great!! She surveyed the damage and took pictures of the damage like the pro she is. So she gives me the quote and I agree to have the work done(the other driver admitted fault, so this was all covered,including the rental and deductible). Before I turned the car over to her I voiced a small concern. The car before we bought it had been hit on the drivers side quarter panel,and whatever shop did the work tried matching the paint I guess, they got close, but you could tell the slight color difference and she was already able to tell that from surveying the damage. That was Wednesday May 19th. They called me the following Thursday May 27th to say the car was finished, but it was 10 minutes til they closed. So we got up Friday to go get Brody(Yeah...we name our cars...LMAO). Me just telling you that I was more than impressed with the work itself isnt justice at all..and my biggest hope was relieved,they were able to match the paint PERFECTLY!! Overall a great experience and dont take this wrong...I hope I never have to use their service again,but if I do...will be returning. Attaching before and after photos for reference and visuals. The picture of the hood/top of the quarter panel is for showing the color and how it now completely matches the cars original color. I wish I had taken a picture of that before but, live and learn. A job WELL done!!!Thanks again Carissa and Greenwood Collision!!!
Great place to shop for new & used cars. Body shop just fixed my cars dent did aGREAT JOB. VERY SATISFIED People are so helpful if I need to Ill go back anytime
Really cool people answered all my questions and concerns prompt service
They did a good job. Hours could be more convenient
From the moment I had contact with them they were extremely nice extremely professional and very attentive. They went out of their way to make sure I was happy and went above and beyond. I highly recommend the Greenwood collision shop!
The staff at Greenwood Collision Center are incredibly helpful, professional and kind. They took the time to explain everything to me so I would understand how the repair process itself works, and also how the insurance end of the process works. They also kept me updated throughout the process, and had my repairs completed right on time. I could not be happier with the excellent level of service I received, and also with how the repair work itself turned out. I would absolutely recommend sending anyone I know to Greenwood Collision Center.
Good experience. They communicate well, honored promise time for my car and the process was easy.
Great shop, ran by great people.
Easy check-in process. Very courteous customer service. Most importantly, the body shop did an awesome job on my car and had it done in the time frame they predicted.
My 2015 Chevy Suburban sustained damage under two different circumstances. Erica is a fantastic employee. She made a stressful situation so much better. The paint job and repair is excellent. I cant even tell the my vehicle was damaged. Also the lady who is at the window of the Collision Center was always smiling and pleasant. Both went the extra mile to give me great service. I will gladly recommend Greenwood Collision to anyone.
EVERYONE AT GREENWOOD COLLISION CENTER WAS AWESOME TO WORK WITH. THE PAINT MATCHED PERFECTLY AND KUDOS TO THE BODY TECH. MY VEHICLE WAS SPOTLESS WHEN I PICKED UP MY CAR.VERY ORGANIZED AND CLEAN SHOP. BILL JOBE AND HIS STAFF SO HELPFUL AND FRIENDLY. DEFINATELY WILL GO BACK AGAIN.
Ive never left a shop worse off than I was before I went. After being rear-ended and informing them of all of the damage received, including an exhaust impact, they only took care of the cosmetic issues. I wouldve rather kept a cracked bumper than end up with a genuinely unsafe situation instead. My muffler was attached when I dropped my car off, and then dangling after I picked it up.
I have had my cars repaired by them many times and I am always pleased with their work and overal customer service!
Was actually there to buy a car GREAT CUSTOMER SERVICE AND SALES people SEAN FRANKS THANKS LOVE THE NEW MALIBU
The customer service was amazing and the work was great. Very highly appreciated and recommended!
Top notch service from start to finish a great staff I highly recommend Greenwood Collision thanks for a great job Don Gordon
Car got hit by a drunk driver back in Jan/19. Greenwood did a good job at replacing the bumper and one of the fenders. I did notice my insurance was charged for two fenders and only was was replaced but that didn’t really effect me. When i picked up my car there was a new dent in the rear fender. The shop foreman (or service manager not sure) came out and called me a liar and said the fender had a crease in it before. Luckily i took pictures and videos in their parking lot of my car before handing over the keys. After being shown the before pics the shop obliged and fixed the dent they caused. Here a year later I need to replace my front bumper again. I visited greenwood once and called twice to see about getting it painted and can’t get any response. Take your vehicle to a shop that wants your business and doesn’t call you a liar when they damage their vehicle and over charge your insurance. I know the one fender wasn’t replaced bc it had the same rock chip as prior.
AWesome place to get your car fixed. Super nice people working there. Got the job done, everything looks great. Super easy to get in and out.
They always do such a great job and their quick about it.
While Im not a fan of the sales or service departments, the collision center knows their stuff. Erica was very nice, helpful and answered all my questions. They gave me a guaranteed date the job would be finished and actually had my van ready four days earlier than promised. They also give you a warranty, in writing!
Terrible experience . Brought my vehicle here for an estimate for my insurance claim. Insurance accepted and was supposed to get the work done here. They were supposed to call me back to set up an appointment and never did and anytime I would call they would just transfer me to an answering machine. They wouldnt even respond to my insurance company. I dont know what the deal was if they decided they didnt want to do the work anymore they could have just acted like adults and said so. Then I find out they lied about damage that didnt exist and the insurance company wanted to total it. Had to go through a whole process with another body shop to straighten everything and my vehicle is now fixed. I definitely wouldnt recommend this company
GREAT Dealership. Service is the best.
Great service. Great staff.
Saw Geico adjuster there. It was a very easy way to get an estimate and reimbursement.
My ford f150 2017 need to be repaired and my insurance company send me to this place and I dont think they are a professional I believe I do better job please people dont go there after i picked up my truck i see my bed loose the paint dont mach they put paint in my steering wheel missing screws i was back to them and they lied to me my name is wilfredo placeres
Fast service
Great experience!!
Car came back looking like new. Worked well with the insurance company too.
Will never buy or use any of their sevices again. Went to get an estimate for body damage on my truck and not only was treated rudely but I was disrespected by the employees and manager.
Friendly staff, prompt service and excellent quality!
Anglo never called me back
Worst experience ever had my car for 2 weeks to fix 1 door restroom in waiting room is locked so make sure you go b4 you go
Took care of everything