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Waxxpot Austin South
4211 S Lamar Blvd, Austin, TX 78704, United States
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Waxxpot Austin South

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Co
Review №1

All the ladies at South Lamar are awesome (front desk too!) but Allison is definitely the best. She’s super sweet, quick and makes you feel very comfortable. I highly recommend especially if it’s your first time or your nervous.

La
Review №2

Loved my visit here. I found out about this place from the Austin Moms annual event, and Alexandra did an amazing job... it didnt even hurt. Keep in mind theres 2 locations. I went to the wrong one, but they still fit me in! Ill definitely be back.

Ab
Review №3

I recently made the switch from EWC to Waxxpot and I have no regrets. Elletra made the experience very comfortable and explained what she was doing and the aftercare very thoroughly.

Da
Review №4

UPDATE: After a minor mishap with my first appointment, the admin/management team at Waxxpot definitely stepped up. I really appreciate professionals who are accountable and learn from their honest mistakes. The management team called, followed-up, and honestly explained what happened. No excuses or passing the buck. I will definitely be back again.I highly recommend Randee for all of your grooming/aesthetic needs. Shes great at what she does and is hilarious. Thanks!

HG
Review №5

My tech was sweet but her technique and final result was not. My final product was patchy- would not return in the future

An
Review №6

Devon is absolutely amazing! Getting a Brazilian done can already be nerve-wracking as it is but she made the experience incredibly comfortable and quick. The staff up front were too sweet as well! I highly highly recommend this place for everybody!!

Gr
Review №7

I don’t usually leave reviews but wow! Everyone at waxxpot south lamar was fantastic. The experience really stands out in its excellence! I arrived late and they were very understanding and able to get my in an hour later. Alison was incredible, super fast, and made it fairly painless. This was a great deal and I will be telling all my friends. Thanks so much!

pu
Review №8

Had an amazing experience at this salon. I got my eyebrows shaped and tinted. The service was great, the place was clean and hygienic.

Ka
Review №9

Went after being given a coupon by a friend. Worst quality wax Ive had as far as I can remember.Went for full leg and Brazilian.Immediately left with some burns on my legs, Brazilian is growing out now and its clear the hair was just broken at the surface instead of pulled out at the root. Perhaps due to inexperienced technicianEither way, I will continue going to European Wax Center.

Ca
Review №10

My first visit with Devon was great! I felt very comfortable as a plus size person and everything was so quick and painless. The salon is clean and all of the team members were friendly and nice. I am so excited to have found a great salon in Austin for my waxing needs!

ja
Review №11

Ive been there twice of times I had to go back for revisions the second time I just didnt go in strike two

sh
Review №12

Good and quick will use their services Allison was great and very friendly.

Bo
Review №13

She did good on my eyebrows but when she waxed my lip she went over 2 spots twice which I should have told her not too because even I know your not supposed to go over the same area twice I learned that in cosmetology school. So my lip is all red and is definitely going to scab.

Am
Review №14

I loved how welcoming the staff was and they were super understanding and explained everything to me. Thank you so much

Ye
Review №15

This message is to the owner of this business. The cashier named Alexis does not have good customer service. I had to cancel my follow up appointment.

Sa
Review №16

I love it here. Maddie Juneau makes my brows look sooooo good. I’ve been coming to her for about a year now and highly recommend her. Also she’s just an awesome person.

Ri
Review №17

Best Brazilian Ive ever had. Devon was so polite and professional I hardly felt any pain at all. 10/10 would highly recommend to anyone looking for a long-term service.

Er
Review №18

Came here for a Brazilian wax and was very satisfied with the service and quality of the Brazilian was. Super cute inside and very sanitary as well. Will definitely come back again.

Ka
Review №19

Went in for my first ever brazilian. super clean, efficient, and i appreciated the extensive covid precautions. the wax itself was quick and she kept me distracted the whole time. super impressed with the results and am looking forward to my next visit!

Ad
Review №20

Super friendly service! First time I called to inquire information and person who answered was really kind, detailed, and provided me with great advice about going for the first time. I highly recommend Carmen! She took care of me and made the whole experience quick and easy. She is very professional! Definitely going back for a follow up!

Er
Review №21

I was recommended to the Waxxpot by an Esthetician friend who goes there for waxing. I needed to get my back and shoulders done for an upcoming trip. The studio was clean and the staff was very welcoming. They have great customer service and the person waxing me was fun to talk to. They use their own wax and care products which worked great. The post care lotion really helped me not break out like I usually do after waxing. This is a great addition to the shopping center. Ill come back for more of the extensive services for Men, which can be hard to find in Austin.

Ve
Review №22

Today I received a Brazilian service from Waxxpot Austin.After reading a few misleading reviews I was a little skeptical. However, my experience was awesome!The front desk staff was welcoming and the facility was very nice and well kept. Carmen provided my waxing service and she was amazing! Quick, efficient, and very friendly. I am so pleased with my service and hope to return again soon.I hope this helps those of you that may be unsure about giving it a try. I encourage you do so (a plus-first service* is free)!

Am
Review №23

They arent lying when the say ask for Carmen - shes the best! I loved my wax and the first one was free. I chose a Brazilian so I only paid the difference for a normal wax my first time. All the staff is super sweet and it was the best waxing experience Ive had in Austin, and I feel like its better to be picky about where you get waxed, I felt super comfortable here.

Ke
Review №24

Went in for a brow wax and had a great experience. It was important to me to maintain a natural look - just needed a little clean up. I left with exactly that, and I already have my next appointment booked!

ga
Review №25

Im kinda sad with the service. She made my wax very quickly and It didnt came out really well .. Im Brazilian and I know how a Brazilian waxing is suppost to be and I didnt like cause it seemed to be breaking most of the hair .. NOT recommend .. the staff is friendly, but its NOT a good service :(

Am
Review №26

This place is clean and welcoming in decor. The people are just lovely, positive, and kind. I would recommend this place for waxing and fun. I hope the company does some sort of incentive to keep the momentum going!

Ke
Review №27

Allison is the GOAT! Got a wax for the first time ever and it was painless as can be. For people that don’t know what GOAT stands for, Greatest Of All Time. Book your next appointment ASAP I know I am.

An
Review №28

Friendly knowledgeable staff, clean rooms, and most importantly, quick and efficient waxing. My legs are SOOOOO smooth. Thanks!

Ro
Review №29

I was nervous it being my first time getting a wax and honestly love the energy Allison has! Didn’t hurt one bit! Definitely my spot to come to!

Am
Review №30

Super cute, clean, and the staffs friendly! I went in for my first ever full Brazilian and Carmen was amazing. She talked to me the whole time which was super distracting and assured me every horror story I heard was not going to be my experience. She was right, 100% satisfied and will be going back for my next appointment we scheduled on my way out the door.

An
Review №31

Cool new place. I just do not like sitting in a chair getting my brows down. It has been the norm for me lying down or being reclined. Now granted they ask you to tilt your head back but after a few minutes it starts to be uncomfortable.

Ma
Review №32

Love getting waxed here! Everyone is super friendly and Alli did a great job, she helped keep me distracted and comfortable the whole time. Ill be coming back!

al
Review №33

This was my first time ever getting a brazilian wax and Allison made me feel very comfortable. The process was quick and easy! 10/10 recommend!!

Pa
Review №34

I got my full arms waxed a week ago, and I am someone that has been waxing my whole life. The overall place was nice and employees seemed like they knew what they were doing. I hadnt had soft wax in a long time and I assumed the discomfort during the appointment and the post-wax redness and mild swelling would go away. I was wrong, I may have permanent scarring and this is likely the worst its ever been and Ive been waxed at discount places. I dont even have sensitive skin.I would not recommend this place.

Ka
Review №35

Clean, quick and friendly.

Pa
Review №36

Waking in to walking out..... this place was awesome not only is the place super cute and free chapstick which is so needed in the winter but they all welcomed me in with hellos and they were actually on time with my appointment time and welcomed walk ins but my waxer Allison was amazing... she knew all her products and she need had good advice for my eyebrows and left me with great results and I will definitely be coming back.....

Tr
Review №37

Allison was wonderful. Very personable, quick and relatively painless on a Brazilian.

tr
Review №38

I absolutely love Allison! I never felt more comfortable with someone waxing! She Used to work at an ulta in bastrop and I still travel to Austin! WORTH THE TRIP!

Ch
Review №39

First appointment I had went pretty well, they use both hard wax and soft wax unlike their competitor which normally only uses hard wax..I like the atmosphere.The wax was good, I personally did eyebrow and nose.They automatically booked you an appointment whenever youre leaving, and call you when you have your next appointment.I personally am not the type of person who makes appointments for eyebrow waxing because my life is just too busy. I fit it in between other things whenever I can,Second time I walked in they werent able to see.Told me that they wouldnt have availability for another hour and 30 minutes... Thats the reason I should make an appointment. Im like I understand that but I do better with places that I can just walk into and get an eyebrow waxing. theres really no big difference between their eyebrow waxing and what you can get at a regular nail salon considering they both use soft wax for eyebrows.Then the lady at front told me how they are extremely understaffed, so I politely just told her okay thats cool.But at the end of the day, the salon is not for me if I cant just walk in and get my eyebrows waxed .Edit :: but they didnt accommodate to the best of their ability, once again they said they where understaffed... But not only that they have rules that they felt like they had to accommodate because of waxxpot for example. There is a waxing chair up front. I would assume it would be for walk-ins. Lady in the front who did my eyebrows the time before, she had more than enough time to do my eyesbrows but she wasnt allowed because she needed to be at the front at 10am in the morning Im sure they where not that busy. So she had go stag up their doing literally nothing just because...So no walking in you WILL NOT be accommodated to the best of their ability.

ky
Review №40

Amazing experience at the Waxxspot! Everyone was so friendly, they did a great job, and the place was so clean!

Sa
Review №41

Service is great! If you are ever in the area I definitely recommend seeing Allison!! She knows what shes doing!

Ry
Review №42

I had a Brazilian about a month ago and the entire experience was abnormally painful. I had bruises that lasted weeks ( not on any medications that would cause this). Also- not all hair was removed. I was swollen with tiny white heads for days afterwards even though I followed all aftercare instructions. At first I thought it was my skin but upon receiving a wax at another provider the pain level and irritation did not even compare. I did not have one bruise.The environment appeared clean and the staff was friendly but the wax was the worst experience.

Sh
Review №43

Great people and experience!

An
Review №44

Although I would not recommend this location it is not because of the staff, both Allie and Carmen were very friendly and helpful throughout my experience. To me, the issue with this location comes down to the quality of product they use and the set up.I booked a full leg wax and Brazilian with Allie last minute when my normal place was fully booked. Although the space they are in is very nice and well decorated the rooms were not ideal for waxing. The table was covered in plastic which was very sweaty and uncomfortable, the lighting was very soft and they did not have lamps in the room to help them see blonde leg hairs. As soon as I got in the room I asked what kind of wax they use for leg waxes and was told they only use soft wax for all their services. I raised concerns about this since I have very fine blonde leg hair that has not been removed well by soft wax in the past, typically hard wax is used on my legs. Allie started by covering my calves with a cleanser that seemed to be pure oil, when she started applying the wax it seemed to almost slide off the oil and as she pulled it up there were big shiny oil patches on my skin where the wax was removed. I mentioned that I have never had oil put on before a wax before and that usually they put baby powder on me, I was told they do not keep baby powder at the location.The wax it self seemed to be very low quality and ineffectual. There was not one single strip that got all the hair off, it seemed to be breaking most of the hairs instead. Looking down my calves it looked like I had a few days worth of stubble in every area she waxed. The wax they were using was extremely sticky and appeared to be very hard to work with. Allie used three-five sticks for each application and never got a clean rip. A couple times it even looked like taffy as it was pulled up, every time there was wax left behind with the oil on my skin. After a few minutes of this I checked their website and confirmed it did not say they only use soft wax, on the website it lists a choice of soft and hard with hard being suggested for some areas. I brought this up to Allie who said they do have hard wax but not very much of it, so they only use it on noses.After about 30 minutes spent on the front of my calves there were still whole long patched of untouched hair and the areas that had been done still had many full length hairs as well as the breakage. Allie brought in Carmen who examined my legs and seemed to be having a hard time seeing the hairs until she came around to my view and I used my phone flashlight to help her see. At that point Carmen decided to use the hard wax, the hard wax they had in the room seemed to be very under heated, instead of the thick honey consistency it should have been it was more like a partially melted crayon. Carmen did two strips of hard wax which did work considerably better, but also seemed to be of low quality or severely impaired by the oil that had been applied earlier since it left a lot of residue and patches of blue. At this point Carmen left instructing Allie to use the hard wax on me, but instead I decided to leave. It had already been 40 minutes, only the front of my calves had been touched and with the quality of the products in question I was hesitant to have them be used in a brazillian situation. The post-treatment Allie used on me was not effective in removing all the wax and oil left behind, it took 20 minutes of scrubbing with apple cider vinegar at home to get it off fully. Allie and Carmen were very nice and apologetic at the end, if they had better products to work with I am confident they would have done an excellent job.

Su
Review №45

Had a great first (free!) visit. Friendly and professional.

Ma
Review №46

Everyone here made me feel very confortable from the moment I walked in everyone had big smiles on their faces. I got a brow wax and tint and also had my arms done with Allison R, she was awesome!!! I would highly recomend her but I’m sure all the other lovely lady’s there are great too. Will definetly be going back!

Ka
Review №47

They were running a promo on Instagram, so I went in to check it out and get a free bikini wax. It was literally the best waxing experience I have ever had. The esthetician was Carmen - who I highly, highly recommend! She was unbelievably quick, meticulous (yay, perfect symmetry!), and made the whole thing almost painless (unheard of for a badly-overdue bikini wax). Apparently, Waxxpot uses a particular type of wax which is LESS painful than the typical stuff (lookin at you, European Wax Center). Anyway, I love the result, plus I have such sensitive skin and had none of the usual swelling/tenderness after. Will definitely be back!

Sa
Review №48

Great service, Allison is awesome always gets me hair free and keeps me distracted! Go see her for all your waxing needs!

Information
14 Photos
48 Comments
4.4 Rating
  • Address:4211 S Lamar Blvd, Austin, TX 78704, United States
  • Site:https://waxxpot.com/locations/austin/
  • Phone:+1 512-382-0977
Categories
  • Waxing hair removal service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–2PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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