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Relax & Wax Authentic Brazilian Wax & Sugaring
1311 S 1st St Suite A, Austin, TX 78704, United States
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Relax & Wax Authentic Brazilian Wax & Sugaring

Comments
Sa
Review №1

The wax was fantastic! Super professional, made me feel very safe and comfortable. We had a great and natural conversation and I really enjoyed their services. Would definitely use again!

My
Review №2

This was my first time ever waxing! I was super nervous when I got there but as soon as Briana started talking with me I immediately felt at ease! She was awesome, I honestly felt like I had known her for years, she’s super friendly and gave off greatVibes! She’s great at her job and answered all my questions. This will definitely be my new go to spot for waxing!!!! Thanks ladies ♥️

Ke
Review №3

I had the best time today! I was there for a little over an hour (legs, Brazilian and underarms) and the company of my tech (I think it was Brianna!) was well worth the pain. I could have stayed much longer haha that’s how much fun I had. She was very thorough and you could tell she was a perfectionist. Thank you for making me vacation ready! I’ll definitely be coming here again for all my waxing needs.

Br
Review №4

This was my first time at Relax & Wax. Great prices. Jetara was amazing, very personable and friendly & she did a fantastic job! Will definitely be returning to see her :)

Ta
Review №5

I absolutely loved my time here! Brianna was so nice and she made me feel comfortable. This was my first wax, and it went way better than I thought lol. I’ll be coming back monthly waxes from now on!

ti
Review №6

I got a wax here back in May and it was my first time. Briana was super nice and made me feel super comfortable. I would definitely recommend going to here! I also love how they play music in the background as a distraction 😂

So
Review №7

I just moved to Austin so I had to find a new wax place! Bri was amazing and it was affordable too!

Ya
Review №8

First time getting a Brazilian wax. Briana did an impeccable job!She left no hair behind! Definitely recommend her

Sy
Review №9

Great waxing experience! Jetara was very efficient and paid great attention to detail. She made me feel comfortable and provided great aftercare advice. My new Austin waxing spot!

Ro
Review №10

I have been trying to find a good wax place in Austin that takes male clients, Relax and Wax were very welcoming and professionals. Now is my go-to for wax.

Da
Review №11

Briana was great and made the process so easy. This was my first time getting a wax and she helped me through the process. They also had music videos playing while I was getting waxed which made me happy. Great place

Ca
Review №12

I love this place! I’ve been going for 7-8 months, they are so professional, friendly, and the price is awesome! My schedule is kind of wacky but whenever I call they always get me in for a convenient time! Definitely recommend! 5 ⭐️

J
Review №13

Briana was amazing! She is professional, brilliant at her craft and delivers effective results.

Ka
Review №14

Jatara did a wonderful job navigating my sensitive skin issues during my brazillian sugaring. End product is more smooth than previous experiences I’ve had elsewhere . No bruising and she made sure to keep me talking and distracted which helped immensely. Definitely going to book again.

Br
Review №15

Fantastic service. I used to wax, but it had been a while. Briana did an incredible job, took her time & paid attention to small details. The process was truly painless! I will be back soon .

Je
Review №16

I had such an amazing experience here! Briana was my esthetician and she was super friendly and made me feel so comfortable throughout the process. She was very thorough and went above and beyond with my wax. The prices here are absolutely unbeatable, too! Ive found my go-to place for waxing.

Va
Review №17

I LOVED THIS PLACE!! Jetara was so amazing and made me feel so comfortable! Definitely going back

Mi
Review №18

Brianna was so so professional. I absolutely loved that I could watch music videos while getting my wax. Honestly, It was the best wax experience I’ve ever had. This is my place now. She was quick, barely any pain and she also gave me guidance on how to properly keep up the maintenance. Learned new tricks and made my next appointment the same day.

Gl
Review №19

Today was my second Brazilian wax, it my experience coming here has been the best 👌, I like the staff, and how clean the place is..

Li
Review №20

My husband went in for a Brazilian, Buttocks, and Stomach wax with Jetara. He said “she walked me through everything because it was my first time and I’m sure she could tell I was nervous 😂. She’s very friendly in nature and you can tell that she is passionate about what she does. She makes you feel as comfortable as possible and I would highly recommend her to anyone looking for a “Manzilian.” I’ll definitely be going back to her!”Thanks, Jetara!

Ty
Review №21

I purchased the full body wax package. I absolutely love the results! Jetara was very professional and helpful at helping me understand how to get the best results and minimize pain. She was fast and we had great conversation. Ill most definitely be going back!

Sa
Review №22

Great service!! The employees are so nice and work to do their absolute best. I love it here!

Zo
Review №23

I had such a great experience at Relax & Wax! Jetara was amazing -- incredibly professional and kind. I cant wait to go back!

Al
Review №24

This place is amazing! The staff is so friendly and makes you feel super comfortable while you’re there. Everything is clean and they fully prepare you for any discomfort you may have! Will definitely keep coming back here.

Al
Review №25

Basically AMAZING. Quality of the wax, professionalism and friendliness of Jetara, the speed of service, all perfect!! Instructions were clear, process was quick, and Jetara walked me through the whole thing (including aftercare) with such patience. The only reason I have to give this place a 4/5 instead of a 5/5 is because of the icky smell inside... the place itself is very clean, its just the smell! I almost had to leave/cancel it was so strong and overwhelming while I was waiting. Needed to shower as soon as I got home to take the smell off of me and my clothes.

Sh
Review №26

Briana was so friendly! We talked throughout my whole wax which kind of made me forget about the pain! It had been 3 years since I last waxed but I loved my results, she took her time and did a great job! She also explained the after care very well. I even set up my next appointment that same day. I love this place!

Ha
Review №27

This was my first time getting a Brazilian wax and I have to my first experience was amazing! I absolutely loved my esthetician Jetara! She was super friendly and made me feel very relaxed and comfortable. I highly recommend you go to her! The location is very clean and the prices are super affordable! I definitely will continue coming here for my Brazilian.

Ja
Review №28

Jetara gave me PHENOMENAL customer service! Wax was fantastic and pain free💖 Ill definitely be back Again!!!

C.
Review №29

Great first experience. Def recommend and will be coming again.

Be
Review №30

Hadn’t had a Brazilian in a while, and I had an awesome experience here! Super chill and relaxed vibe, chatted the whole time like I was talking to an old friend. Very skilled and professional performing the service. Already have my next appointment booked. Highly recommend! I’m an esthetician too, btw!

As
Review №31

Jetara is absolutely amazing! She made my experience incredible the 2 times I’ve gotten Brazilian sugarings. I was comfortable the whole time, and the process was super easy and quick! Barely felt any pain! Already booked my next appointment, will never be shaving again 😊

Na
Review №32

One of the best wax experiences I’ve had! I definitely recommend this place. Fast, and relatively painless.

Am
Review №33

Briana was amazing and very detailed. I truly enjoyed my experience and will continue to come back

Ny
Review №34

Jetarra is the absolute best! I stopped waxing for quite some time and decided to start going again. I found this place, conveniently located for me. Jetarra was so welcoming, informative of their services, process and had great advice best for me. Very clean and comfortable environment. We hold conversation the entire time of service each time, which always distracts me from the waxing that I feel little to no pain and she’s done before I know it. She doesn’t leave a single spec of hair. And the price is also great!

N
Review №35

Saw Bri a few days ago and this is now MY WAX PERSON! Location is very clean and comfortable. She is very friendly and does a really good job!! Even got all my ingrown hairs! I had to keep talking to her because I was falling asleep!(I have been waxing for a while)Made my next appointment before I left! See ya soon baby girl!!

Ka
Review №36

Cute little place! Bri was great. They also have a screen playing music videos with some good music in the room lolComfortable experience.

Ja
Review №37

Jetara is the ultimate! I have had Brazilian all over world. She’s the best. Wait to get an appointment with her. You will NOT be disappointed!

In
Review №38

This is an extremely great local place. I found it originally through Groupon as I just moved to Texas from New York. And my technician was a sweetheart. It wasn’t really painful which is surprising because wax always hurts me. Easy location to get to if you live in the southside and great price for the value. I highly recommend it. Don’t over pay and a lot of these places that don’t even do a good job.

Am
Review №39

Love how easy it is to get to and make appointments! They have super affordable prices and I love how they get every detail! My go to wax place hands down! I highly recommend!

Kr
Review №40

I absolutely loved my experience at Relax and Wax. My esthetician Briana guided me through the whole time and went above and beyond with my wax. I am definitely returning for another visit!

Sy
Review №41

Can’t say enough good things! 10/10 experience and outcome! Briana is so great at what she does!

Ja
Review №42

The results lasted so long I had to push my appointment back. They are a small space but ssooo wonderful. I felt like I made a new girlfriend during my sugaring 😂 I would 20/10 recommend R&W.

Al
Review №43

Had a great experience! Jetara was so nice and friendly. Made the experience less stressful lol! Thanks !!

Br
Review №44

I received a Brazilian wax from Brianna. She was super friendly and helpful while I was receiving her services. I will definitely be back again!

Ja
Review №45

I found this little place on groupon it’s no doubt they have the best waxing prices in Austin! The girl who did my wax was so nice and professional, I even recommend a friend but when she called to schedule an appointment she was hung up on by the receptionist because she said she was busy and was told to schedule online before she could even say a word.

Ci
Review №46

I love it here!!! So clean!!! My lady is Jetara and she’s so nice and made me feel comfortable

Pe
Review №47

Very sweet lady!BUT this was the most painful wax I’ve ever had.Her hand was very rough just pushing down around my area so hard. When I got home, I had some wax left over inside my (ya know) and in my back area as well. That never happened at other places I’ve been to.Nice ppl, good price, but most painful and had wax left in me.I’m going to try elsewhere.

Je
Review №48

The place was very clean and cozy. The professional working with me was very friendly and made me feel very welcome. She did a fantastic job with the wax. I could not be more pleased with the quality of the service in conjunction of the cost!

Ha
Review №49

I loved this place. I had Bri and she was very nice and gave me great skin care tips! Place was very clean and coMfortable

sh
Review №50

Jetara is the TRUTHH. She takes the time to understand your skin + it’s needs and gets it alll back on track. Has helped tremendously with my ingrown + dark spots issues. 12 out of 10 recommend!

As
Review №51

The technician was super precessional and patient. The place is spotless clean and smelled amazing. Needless to say that I booked my next appointment right after she finished.

ja
Review №52

I REALLY ENJOYED THIS PLACE & WILL BE BACK SHE IS SOOO SWEET

Xo
Review №53

First place I decided to try in Austin for waxing and it’s become my go to spot for months now. Not only is it affordable but the quality of the service is unmatched and the staff is friendly and easy going.

Li
Review №54

I went about 3 weeks ago and Jetara was amazing and so patient. She was very informative with the laser hair removal. She explained the recommendation what I should be using such as hard wax or sugar wax. Definitely recommend this place and the technician!

Ch
Review №55

The quickest wax! Super friendly & made me feel comfortable

An
Review №56

I wanted to try and let corporate know before I wrote a public review anywhere else, but I could not find the direct customer service contact information. Ive always had a decent experience with the Austin location. However, my recent encounter with my regular esthetician Jetara was rude and unprofessional. For the sake of her job, she appears to be nice, but each time I have encountered her Ive had to match her aggressive energy and walk on eggshells, I never knew how to take her. At my appointment today, it was obvious that she was very agitated and frustrated from the moment I spoke to her. I was doing my best to make small talk and make the conversation between us light, but from her body language and dry responses, I gathered that she wanted to be left alone to get the job done and I understood so I remained quiet during my appointment. I usually tip Jetara, but there are very few times when I cant. This time, I did not tip her based off of my experience and as well as me not being able to. When I left she stopped me in the parking lot and tried to explain to me in a condescending way, that since me and my friends (other clients) dont tip her, she was going to refer us to someone else that was okay with not getting tipped. She also tried to make it seem like she understood that people cannot always tip, however deep down she seemed pretty upset. I tip her often, so its not like I dont tip or disregard to pay at all. I was so shocked and so offended but I dont want to let this experience with one employee stop me from continuing to do business with Relax & Wax. But she was very rude and rubbed me the wrong way today and her customer service skills were not worthy of a tip.

Am
Review №57

JETARA IS THE ABSOLUTE BEST!!! My sessions are always fun, quick & informative in every aspect. I’ve been waxing for over 10years at different spots, however, now that I’ve found Jetara, I doubt I’ll be moving around to other aestheticians.

An
Review №58

Jetara was so kind and friendly. It was only my second time waxing and I was anxious to be in this position. She made me feel at ease through. Quick and relatively painless!

De
Review №59

Bri is that GIRL. Made me feel so comfortable and got every single hair. Officially found waxing spot! 🙏🏾

Vi
Review №60

My esthetician, Bella, was amazing! Considering the current circumstances, Bella made me feel relaxed, safe and the space was very clean. Bella was quick and precise during my appointment. I would not only recommend Bella but Relax & Wax as a whole to all my girlfriends.

T
Review №61

Just left 😊😊Jetara was wonderful and so informative. If you want it done right you should come here. Lol I’d show you if it were appropriate but sadly it’s not

Je
Review №62

Great experience! Keep coming back for a full Brazilian and leave happy every time!

Sn
Review №63

This was the place I went to for my very first brazilian wax ever and I was extremely nervous but the technician I had, Jetara, made me feel extremely comfortable and talked me through the nerves. The workers here are extremely respectful conversational and make you feel safe! I found it on Groupon and Im so glad I checked it out because Ive been coming here for almost 6 months and its a great experience each time!

ap
Review №64

The Ladies are very professional, knowledgeable & make you feel super comfortable. Definitely recommend.

Co
Review №65

Ive been sugaring for years and this was the most painful sugaring session that Ive ever experienced. It was excruciating. I dont normally find sugaring or waxing painful at all. The technician had an extremely rough touch. Also when I came home I discovered that I had tons of hair left over which was also a first for me. :(

ja
Review №66

Jetara is AMAZING 1st time waxing and she walked it through and calmed me down

Je
Review №67

Jetara was so kind, welcoming, and did an amazing job! She answered all my questions and made me feel relaxed and comfortable. Definitely reccomend!

El
Review №68

This place is amazing!!! The customer service is great as well as the aftercare instructions & products. I would definitely recommend anyone to go see Jetara for those waxing needs!

Ma
Review №69

I thought my esthetician was very professional and kind! 10/10 experience. I will be going back for follow up appointments!

Ga
Review №70

I was recommended this facility because my friend had been to this chain in the Houston area, so I thought it would be worth a try. After my first session I chose to try another waxing service to see if the experience was any better. I’m saddened to say it was 100x better; which is unfortunate because the prices at this location are the best in the area. I couldn’t even finish my first Brazilian here because the wax was way too hot and the lady was passive aggressive. I honestly thought I was the problem untill I went to Just Jill beauty and was shown otherwise. Just thought I would give my honest opinion for others that may get discouraged.

Ro
Review №71

Very professional staff. Came in for a male Brazilian wax and I was taken care of by Bella (Yarimar) who did an amazing job. I felt very comfortable and was very happy with the results.

El
Review №72

Briana was amazing! Very professional and sweet person :)

Ca
Review №73

Very quick and professional service! I would recomend!

Vi
Review №74

Most friendly and professional service Ive received

Fa
Review №75

Jatera was great- clean and professional.

Ky
Review №76

Love relax and wax!!!!!! They are all so friendly!!! Jatara is amazing!!!!!! Super professional, very gentle and I recommend this to any of my friends.

Ja
Review №77

I saw there weren’t many google reviews so I wanted to write one because I LOVED my experience here! I got my first Brazilian done and I forgot the name of the lady who did it but she was so nice! Honestly, I was nervous because someone is all up in your V but she talked to me about other stuff and made me feel so comfortable. It didn’t hurt either, I think getting my upper lip (on my face) waxed hurts more. 10/10 would recommend. I’m definitely coming back after I grow out too!

Am
Review №78

Great experience and nice staff

Sa
Review №79

Highly recommend! It was my first time ever getting a Brazilian Wax, I didn’t know what was to come and they explained everything step by step while doing it as well ❤️ Love love this place!!!

Au
Review №80

The technician was very informative and pleasant. She made the entire process smooth and calmed my nerves as it was my first time getting a Brazilian wax. Would definitely recommend this businesses and will keep returning.

ma
Review №81

Amazing service!! Very professional and clean, quick and less painful than normal!!

Ms
Review №82

Had an AMAZING experience here ! Jetara had a beautiful vibe and was extremely informative ! I left with an amazing wax and more knowledge ! By far my best waxing experience. Oh, and their prices are the best in town ! Just a win-win all around.

Al
Review №83

Jetara was EXCELLENT! She was so personable and very knowledgeable about sugaring/waxing. She made me feel so comfortable and was so nice! The place itself was very clean and everyone was wearing a mask. Would definitely recommend to anyone.

L
Review №84

I came to Relax & Wax and had an Amazing experience. The esthetician was very professional, the place clean and sanitized. The prices are the best in the area. Highly recommend it!!

Ro
Review №85

Jetara is so awesome and professional!

Ja
Review №86

They have great prices. Jetara was friendly and knowledgable about waxing.

Ta
Review №87

BRI IS AWESOME

Ar
Review №88

So thorough, professional, friendly and experienced.

Ph
Review №89

Fast, friendly, clean and professional! I will definitely be back!

Fa
Review №90

I really had a great experience. I really recommend this place.

Dy
Review №91

Great 1st time... very professional 😊

Je
Review №92

Great service!

Al
Review №93

Jetara was great!

Information
7 Photos
93 Comments
4.7 Rating
  • Address:1311 S 1st St Suite A, Austin, TX 78704, United States
  • Site:http://relaxandwax.com/
  • Phone:+1 512-369-3633
Categories
  • Waxing hair removal service
  • Hair removal service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Planning
  • Appointments recommended:Yes
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