We spent about 5 hours here on a busy Saturday over a holiday weekend. My daughter wanted to adopt an older cat to be a buddy to her cat at home who use to live with 2 other cats and is now an only cat. The staff was very friendly and helpful. They have a system where you sign up on a list to either see a dog(s) or a cat(s), it is done very efficiently and no one had to wait very long to meet the animal they were interested in adopting. We met probably all but a couple of the adult cats and found that every single one of them were cat reactive or had feline leukemia and needed to be an only cat or various other reasons. Bottom line...no adult cats would work. So we turned to all kitties under the age of 1. We ended up finding one that looks almost identical to the brown tabby my daughter has at home! She was absolutely perfect because she didnt get all freaked out when an older, bigger cat came marching up to see what she was all about! LoL. The adoption process itself took the longest (this couldve been because my daughters friend was adopting a dog that day, too. Dottie...a goofy,, 5 year old black lab mix. What an absolute sweetheart she turned out to be!This shelter could seriously use an overhaul/remodel, and a good cleaning. They are very short-handed having only 1 volunteer there to feed, water, and walk all of those dogs! She was probably in her late 60s, very nice, but a bit overwhelmed. They could use about a half dozen more voIunteers! (But they still managed to help people in a timely manner). And donations! Blankets, toys, cat litter, treats, pillows, leashes, collars, feeding bowls, dog/cat food, anything and everything related to cats and dogs would be put to good use.

It was a bit hard to navigate on the website ( its kind of limited) but it gave me the form I needed to adopt, and once I got there it was quick and easy. The staff were nice and were even able to give her, her last shots before I took her. Their communication/response was really good, and I got all her forms and medical history in a folder with samples of her cat food and litter! Will def be there again to interact with the other cats.

Clean, pleasant the animals are well taken care of. We fell in live with Ivy and gave her a forever home. ❤ WELCOME HOME SWEETIE

We had a wonderful experience. The process was fast and easy.

Pets waiting to find a forever home. Staff is great.

Brought an adult cat in for adoption, he had been someone pet but got abandoned at some point. They picked him up from our car, checked him out, and accepted him to find his forever home. They took lots of great pictures of him and he got adopted pretty quickly.

Trying to adopt through the adoption center was a horrible experience that I would’ve loved to be a good one. I was the first one in line; as soon as the doors opened, I went up to the lady that opened the door and showed an animal on my phone and asked to see and hold the animal as I’m ready to adopt. Without looking at me, she brushed me off and said I could join the others over there. I walked over there patiently waiting, and another couple went up to the same lady and asked about the same animal. Without hesitation, she said, sure, let’s get that adoption going. I went up to her and said, hey! Did I ask about him first? And she said sorry, but they’re going to be first in line now for this animal because they’re closer to his cage?? Horrible service from Austin humane society and will never be going back. Worst customer service and rude workers.

This is the third location in Austin I had visited in an attempt to find a young cat. I have lots of experience and resources and we’re looking to give a good home to an animal.They do not allow visitors without an appointment and guided me to send a full application via email after I let them know I was already there.I understand that with Covid things are difficult but may people are vaccinated now including myself.They should make it much easier to connect people who want to adopt a pet.Update: I went to Tomlinson’s and pickedup Beanibus McBean, who is now spoiled rotten. Much better experience than the shelter, sadly.

Ive adopted 3 fur babies from these amazing humans. Rescues are the best. Go to AHS and save a fur baby. Oh, and keep your kitties indoors. Its dangerous out there!

They take the worst circumstances and turn them into amazing outcomes. Tons of littles you can play with and cuddle. Friendly staff, lots of room and too many noses to rub inside their temp homes. Also has rooms you can interact with fur babies.

Austin humane society brought me and my best friend forever together. God bless em!

I was told that I could bring some stray kittens from under my porch to Austin Humane Society to find homes. They have been hunted by coyotes since I live in the country so I was desperate to find them a safe place to stay. One of the kittens had a limp as he probably escaped the coyote and needed aid which I thought that Austin Humane Society could provide. I drove an hour to the facility and was told that they could not accept the kittens as they had ringworm, they would not even help the kitten with the limp who was the only one without ringworm! After that, they sent me to a kill-shelter with my kittens! Awful facility, do not want to help animals at all.

We got our dog Boomer from the Austin Humane Society and he was in really bad shape when we first picked him up. He was starved, matted, and scarred physically and mentally, but the Humane Society treated him with love and care, and we adopted him a few days later! Even better, and more importantly, the Austin Humane Society is a No-Kill Shelter. That matters a lot. We love Boomer more than life itself, and I dont know what I would do without him. Thank you Austin Humane Society, youre the best animal shelter ever.

My family and I love our fur baby. The adoption process is well done. Keep in mind when you adopt. It takes a while for the animal to get used to the new family and surroundings. Give him/her a little space and the time it needs and the family will enjoy your new pet and visa-versa. It takes commitment.

The people were nice also the beautiful animals there were well kept up.

Great place to find a new furry family member! Gets busy on the weekends so I recommend going during the week instead. They take in a ton of animals from shelters across Texas and neighboring states. You will need to fill out some initial forms before you can play with the animals outside of their cages.

My initial contact with them was unpleasant and they made a big mistake, but they went above and beyond to correct it. I and my kitty are satisfied with them, they seem to care a lot.

Got two wonderful kittens here. The staff is super friendly and were quick to answer any questions I had.

I’ve fostered 2 cats (then adopted) from these folks and they’re wonderful! Fostering was seamless, great communication, and easy adoption process. I prefer AHS over APA all day!

We love our new little kitty, Milo! 😻

I volunteer here. It is a great place to adopt a cat or a dog

Such a clean easy and smooth process. They definitely set you up with success by letting you know all about your animal. Im very pleased with my experience.

They allowed me to actually go in and look at the pets. Caring staff members.

Best people ever volunteer and work at Austin Humane Society!! Big hearts, love animals and really care. Love yall because yall love all cats & dogs! ❤

We adopted our guy about six months ago from the Austin Humane Society. They were extremely timely in their responses and the process took about a day. When our older German Shepherd initially showed aggression to the new puppy—even to the point where we were considering returning the puppy for its safety—they were responsive and helpful with their advice. This guy is such an amazing part of our family, loves our 3 children, and is now a perfect playmate for our older dog that I couldn’t imagine life before him!

Clean shelter, nice staff. We adopted a kitty.

I adopted my dog Ivy almost two years ago from the Austin Humain Society and I cant imagine life without her in our family. We are truly blessed to have her.

I got my baby from here. They really care about their animals and it shows. Adopt, dont shop!

Adopted the sweetest kitten last week after trying to adopt her at an other shelter. She was moved to AHS and thankfully staff helped me locate her for adoption!

I adopted a sweetie. Shes already part of the family. I went when they had 20$ adoption. They should do that more often. the staff was very knowledgeable and very helpful I was very satisfied

A really great place to adopt a new friend!

We have adopted 3 cats here over the years, and it is always nice. The staff are terrific. Its a no kill shelter and that, like Austin Pets Alive, requires being supported.

If youre willing to put in the work and drive out of town you can put the adoption fee towards vet care. We found this beautiful chocolate lab mix in red Rock about an hour and a half from round rock.

Great service. Pets well taken care of. We found our new best girl.

A staff with hearts of gold, taking care of the holiest of holy...neglected, abused and forgotten animals that deserve love, caring and compassion. It takes a beautiful person to give of themselves in the way that they do.

Great resources for animals and future and current owners!!

Whats better than animal rescue?

Ive had a wonderful experience working with this agency, theyve been incredibly friendly and are working with me on the adoption process for my new furry friend. Couldnt be happier with my experience.

Love this place. My 3rd. dog I just adopted from them and theyre always so nice and helping

Got a great new baby and I adopted. And the adoption fee was minimal (sale)

Theyre needing Puppy/Dog Lovers & Cat Lovers to come adopt your forever pet today. Their Great, All pets are up to date on shots neutered & Spayed before they go home with you. They also now their basic commands sit lay down, Stop and come here.

When I was first interested in adopting, they were super quick to respond - but as soon as he was with us, I found it hard to get a response. Keep in mind we did the 1 week trial with the new COVID precautions, so keeping in touch online is important for this. His file claimed he was potty trained, but he’s peed inside our house multiple times now, despite multiple daily walks and constant access to the yard. He also seems to have issues with his vision, but they told me it was now my responsibility to get it looked it. I’m glad we have our new dog, but I will not be adopting with them again.

This place is full of nothing but love. They take incredible care of their animals and are genuinely helpful throughout the foster and/or adoption process.

The people that work here and volunteer here are just amazing. We love their summer series, getting children involved in their community and helping animals.

Very caring staff, they take great care of the animals and make sure they go to great homes. If you need a furry companion, this is the place to go to.

Had a hard time getting through the website and trying to view the animals that were up for adoption or foster

The place was great. If you trying to find the place call and get directions. Google maps is bit off .

Friendly and helpful staff.

Sadly, They dont return voicemails or emails when you adopt an animal and they have issues. I got my adorable cat here! When we adopted him they said she had a completely clean bill of health. When we got him home, he was very sick. Almost died. Obviously had many issues they did not tell us about including parasites. Which we had to treat our dog for too. After alot of vet bills, our family contracting ringworm, and many trips to the doctor. Orbit is finally well after 3 months. We are so grateful we got to save this sweet animal!! We were just disappointed that nobody even cared enough to call back to check on him. He is the best cat ever! We love him.

My 3 kids have great time there

I got my puppy jasper here he was 3 months, best decision ive made in a long time. He was transferred from another shelter so they didnt know much about him but, hes the sweetest dog thank you so much! 🐶💗

We adopted a kitten named Popcorn last night from AHS. The staff was amazing to work with! The process of adopting right now is contactless due to covid, but every employee was knowledgeable patient, kind and informative with us! He is exactly as described during our zoom meeting and has brought so much joy to our family within the 24 hours of taking him home. My daughter is in love with her new best friend! Thank you AHS, He is a great addition to our family and we are extremely grateful. ❤

I adopted my cat from them nearly 17 years ago and my dog almost 8 years ago. We plan to adopt a new cat (ours sadly passed away a few years ago) from them soon! Theyre always great people, helpful, and really care about you and the animals.

Great Puppies, Alright Customer Services

I have gotten all my pets here, i really appreciate what they do for the animals of Austin...

Got my cat from thereWas quick and easy

Awesome very professional friendly and great experience

I loved their hospitality and the way they take care of the pets at their store. Extremely explained website with all the details

I was first pointed to Austin Humane when I rescued a super friendly unfixed male cat that was FIV+. They were the only rescue nearby at the time who would take him.Years later, I brought a third stray cat to them. Due to Covid, the hand-off happened outside, but it was otherwise the same smooth experience. They examine the cat, and then tell you if theyll take the cat. So far, all three of my attempts have been successes.Ive watched the website for the pictures and bios they put up, and the cats seem to get adopted quickly.The shelter itself is quite nice, and the staff seem to really love animals. Highly recommend.

Great people that work there. So many beautiful kitties and puppers there. You can tell they are well looked after.

Recently adopted a new puppy from this center and they are so kind and caring people. They really care and were helpful throughout the adoption. No loops to jump through to adopt an animal through them, they just want to give these animals a loving home.After we adopted our puppy they found out later one of his littermates had tested positive for Parvo, they immediately informed us and what precautions we should take. We took him to our vet once we heard the news because he was showing signs of being lethargic and unfortunately he had tested positive too. The Humane Center offered free treatment at their center to help treat him while he had Parvo. Absolutely amazing center and people.We treated him through our vet, but they asked for updates and we kept them informed. Our puppy fully recovered and is a happy, healthy puppy.

I got my kitty Tigby from here and couldnt be happier. :)She is now in a awesome home and thats thanks to the wonderful staff.

The wait was SUPER long, and at one point I felt like wed been forgotten but every one was great and courteous and nice. No complaints from me :)

Awesome pet kitten but when I got him he had a tumor that was just unnoticed he is a small kitten the tumor was the size of his paw

Found my perfect first dog here. It has been a year and a half since I got her and she lights up my day ever since. Very friendly staffs.

I mean... I love animals

This is a great place to find a furry friend, they have pictures of the animals they up for adoption, just schedule an appointment and you can meet your best friend

Friendly considerate people & a great cause.

Great place. Everyone here is kind and we found a new partner to add to our family. Shes amazing (: I truly love her and shes sweet. You guys need to go get a new family member (:

I love this place so much! Anna, Ashley, and Cameron were all so helpful on our trip to adopt our new puppy Ioh! The animals seem well treated, the shelter itself is small though. There are so many animals needing homes there, and a lot of them are so happy. They really know their stuff here, and seem very well versed in ethical animal treatment!

These People Are Awesome. If you need a pet, Cat or Dog. Please come see these People in Action. This Is My Lucy.

They were very nice and accommodating for any questions, concerns, and help needed. And also, I got this lol guy from here! 💜

We occasionally stop by in our free time to get quality time, and memorable interactions with so many wonderful, fully adoptable cats and kittens. Everytime we go visit we find a wonderful cat with great personality. When we are ready for a new member of the family this or first stop. I almost guarantee you will find that cat your looking for! Go by today!

We got our most wonderful baby here!

Everyone was so polite. They are very good w/the animals & I feel they take great care of the 4 legged Tenants. 😁😁

I had to rehome a couple of my relatives cats she could no longer care for. The two cats were adopted together within days. It was such relief for us and a happy ending for the cats. 😺😺

Great customer service.I will be coming again

It was great. We got our kitten and love her very much already. Thank you for bringing her to our lives.

Amazing shelter !!! Ive gotten 2 of my kitties here they are truly doing wonderful work here!!!

Great animal shelter. Weve adopted 4 cats from here including the best cat Ive ever had. They do a great job finding forever homes for their animals. The shelter is easy to get to and park at. Its a clean facility with nice meeting rooms. Staff are really friendly and helpful. Great place to adopt from!!

Very helpful site, recently los a dog, they have a big web site for help

Very clean and decent place, unfortunately, right now all pets in foster care, so when we came we couldnt take a dog. But you can try schedule an appointment via website. Please Adopt!

We just adopted this sweet baby . We did it online and picked her up at the center .

I love my dog Elmo!

So much thankfulness I am experiencing with Austin Humane Society during these hard times

I love how clean they keep the facility, and the staff is wonderful

Great staff and a great facility! They’re very easy to work with for group volunteer events and they have a lot of options for adoptable pets!

I went with my parents to find a pet and when I arrived it was closed but I had no idea at first. So I walked up to some workers to ask them if they were closed to the public or if it was by appointment only. They just stood there looking horrified at me and refused to answer a single question. That was very unprofessional to me and left a bad taste in my mouth. I definitely do not recommend this place, they were no help at all.

The staff here is super friendly. You can tell they have a passion for what they do. The animals aren’t just strays in this place. They take time to get to know each one! It’s very heart warming to see when you go in to adopt!!!

They were very friendly, and I got my best friend from here AKA, my puppy... I wouldn’t change a thing, the process was simple and easy. Not many people know about this place but PLS come here if you’re looking for a puppy/ dog. They have so many that need a home.

Friendly Staff. I enjoyed my interaction with the team and look forward to having A Forever Doggy Companion!

So grateful for my new fur baby

I can’t say enough AMAZING things about Austin Humane Society. 5 months ago, I adopted my kitty. I was told she is healthy and even my own vet told me she seems perfectly healthy. However after she got spay surgery - she had insane infections going on. It was very heart breaking and upsetting. However, AHS staff were SO kind, compassionate and reimbursed all the cost of the ER visits I had to make with my kitty and took her back in to get her the BEST medical attention (including having her see a specialist!).AHS and I mutually decided that it was best for her to be rehomed so she can continuously get the BEST medical condition and be with a family who will be in Austin for the foreseeable future as I am moving out of Austin in the next few months. I am still heartbroken and grieving hard as I said bye to my kitty - but I know AHS is committed to take care of her as they already did. All the staff are truly amazing. AHS, thank you so much. I know she is in good hands.

I love this place always there when you need them for all animals needs.keep up the great job you all do God bless you all.❤ ❤

Great place to get your new fur baby from. We found just the right kitten to keep our other kitten company. They played for hours after checking each other out . The staff was very helpful with guiding our decision.

I love this place and it’s where I get all my babies❤️❤️

These folks authentically care for these animals. I got hold of a tiny puppy that had parvo. I called them - they have deep knowledge of the veterinary community in Austin and gave tremendous council on how to pursue treatment. They also have protocols in house to deal with parvo animals.This group was responsive and interested in helping me, far more than even any Austin based tech company I know of.Two thumbs for these guys.Thank you

New facility and many dogs & cats to choose from.

Great place for people to help and being helped by loving pets just looking for a forever home.

Very nice staff. I’m just visiting the area and found a dog loose. After a google search I brought him here. They have a very organized, effective way of handling lost/stray animals. I filled out a form, waited a bit and was offered to wait inside when another dog tried to attack the dog we found. (No one was hurt but my sister was a little flustered and the staff saw that and let us come in a room) Them the staff entered the info they needed and gave me info on how to check his status once I left the dog there. They called me back within the hour to let me know that the owner was coming to pick up. Great experience.