Initially they wanted me to do a one year contract with them which I refused. After speaking with them, they said that I didnt have to but they would need to charge the full amount for the first spraying and then if I do a years worth they would credit back the initial promo offer which I was happy about. I was still shopping around and I didnt want to agree to something up front without knowing if they would maintain consistency. Its been almost a year now and felt I should post here for others to know. They have been amazing! Punctual, if I needed to cancel and reschedule for something more convenient, they never had an issue with it. Always addressed any specific issues or areas that needed extra attention, professional, friendly and kept their promise. Im very happy with my service to date especially because Im more susceptible to bites but its been next to no pests for this past years worth of service. I highly recommend them if youre looking for a service that isnt going to bully you into a contract and lock you in. They havent done the bait and switch either where you get a good tech the first time around and then it goes downhill from there. If you dont want a contract, just pay the full price up front and schedule whenever you like so you can try it out yourself before you commit to anything else. This also lets me use another service that specializes in the in wall pest system once a year or so and then go back to Stride for my regular maintenance as well. Thank you and please keep up the quality of service! As a small business owner myself, I appreciate and love I can support a smaller local business.

I had bought a used sectional on Facebook Marketplace and wanted to get it checked out to make sure it was all clean and free of bedbugs/fleas.Burt came out and did an inspection on my couch and bed all for free. Very professional and nice guy, answered all my silly questions about household pests and did a very thorough job inspecting the couch and my mattress.Awesome experience very glad I can rest assured everything is clean! Thanks again, Burt!

Our technician Marcos was polished, professional, and very thorough in his servicing of our home …I appreciated all the time and care he took w our initial inspection and feel like I learned a lot in the process! I’d been referred to STRIDE by Gerry and Steve Gallegos who have been using them for years and been really pleased w their work ethic…Happy to be supporting a locally-owned business, and have our family joining their clientele base! They treat their customers so well!

We switched to Stride about a year ago from another company. We constantly had issues with ants and spiders, mostly, however, since stride has been servicing home, we dont have any issues at all. They are always friendly, professional, and the technician who comes out is super great (I forgot his name..sorry), and even more..the spray works. Ive had not one concern or complaint with stride! They have been fantastic! Id recommend them to anyone.Thank you stride!

Ramone was one time, friendly, courteous and efficient. He explained what he was doing and why which I found very helpful. This was the first encounter with Stride but I am impressed. Will recommend Stride Pest Control!

Stride Pest Control was prompt, responsive, and did a great job treating the pests (scorpions) in my condo! They were actually early for the appointment, meaning I didnt have to wait all day for them to come by. Thank you!

What a great experience! For once, a company didn’t try to upsell me and actually listed to what my concerns are. Everyone from Shana, who booked our appointment to Burt, our technician that came to our home were incredibly professional, kind, and competent. I’m happy to have found such a great company and look forward to working with them going forward!

Weve been using stride for 4 years now and they do a great job. Its easy and we dont have to think about it. They come out 4 times a year - they text us to remind us. If we have any issues between visits we call or email and they come out.

All of the people with whom I spoke were pleasant, professional, straightforward and honest. They arrived on time and communication was excellent. Prices were reasonable and transparent.

I received a one-time service which was a whole home inspection and a full treatment for the house, including the yard. I had to request the one time service rather than an annual contract. It is an option. I found the tech to be very helpful and the process was very easy. I would recommend them if you want recurring service or just have one specific problem you need solved.

I had called Stripe to get a quote on a pest control maintenance plan and spoke to Katie. Upon speaking with Katie Sarver, we had booked a date for next week but I decided not to pay yet. After speaking with my husband and deciding against using their services (we decided to use another company due to better reviews/ratings and also for the price and what we would be getting out of it), I called back and spoke to Rosie to cancel the scheduled service.Rosie asked for a reason and I told her in general that it was the pricing for service and she LAUGHED AT ME before saying okay. I didn’t really expect to be made a joke out of when calling to cancel a service and now I’m glad I did. That was so unprofessional and rude.Based off this interaction- I can’t imagine dealing with Rosie if I ever went through with this service.

My daughter complained of ants this morning and they were able to send someone out the same day. She is super afraid of bugs so I know it gave her piece of mind to have someone come and address it so quickly for her. Cade and Bill Bob were as nice as could be, worked really quickly and were super professional...as always! Thanks Stride Pest Control, for always taking such great care of us!

Tech clearly communicated all that he was going to do, as well as what he found. Excellent, professional service!

Their service was excellent. Ramone was so nice and did a thorough investigation to make sure the wasps had not infested the attic before he sprayed. He also searched the perimeter to look for any other nests. Amanda in the office was also very patient in answering my questions and I had more than typical but she was always very polite and patient. The super customer service really made a difference!

We had some house guests that unfortunately left some friends behind. I was in a complete panic when I contacted Stride. I was about to just nuke the house and move away. Haha! Luckily, Michael was able to come out the same day and help us. I dont think I could have slept that night without knowing the issue was being taken care of. Michael has continued to follow up and guide us through this. He took his time explaining everything very thoroughly and was very professional and caring of our situation. I highly recommend the company to help you with your pest control needs.

Excellent service! Very professional, informative, and helpful. We even switched pest control companies because of our excellent experience with Stride!

Weve been using Strise Pest Control for 6 years. Their product & customer service are stellar. James was great to work with today. Very professional!

The stride pest control representative came out and was super thorough and professional! Will continue doing our pest control service through them.

These folks rock. New to Texas and Stride was recommended by a neighbor. Fast, friendly and courteous. When the ants came marching thousands by thousands, Stride was at my house within a couple of hours. They explained their treatment, type of ants and reassured me all treatments are pet friendly. Highly recommend!! Burt rocks!!! They stand behind their service. You wont be disappointed!

Very knowledgeable & courteous. I would definitely use them again.

I have been using Stride for a couple years now and they are great. Responsive, good communication and always arrives when they say they will. Their products work and if my wife isn’t complaining about bugs and insects then I’m happy.

Ive been a customer of Stride and Tyson Kearns for a decade and I can honestly say they are one of the most professional and effective home services I use - personalized service and great value!

The Stride Team is amazing. Due to extenuating circumstances, I was unable to pay my bill on time. When the next service was due, I still had my outstanding balance, and rather than leaving me high and dry, their specialist still came through and did a general maintenance spray. They were more concerned with my quality of life. It made a HUGE impact on me, and Ive been recommending them to everyone ever since. Love this team so much! Thanks for keeping me spider free!

We have used Stride for over a year and are always happy and satisfied with their service. Customer service is top notch and the techs who come to our home are always excellent. Jared completed our service today and was great with communication and getting our service taken care of quickly. Thanks to all of you at Stride!

We were very happy with our experience with Stride today. Erin was very patient and helpful in explaining the service and setting up the appointment, and she followed up right away with an email for me to review all the info. James came out today to provide the treatment, and he was very informative and polite. He inspected our home for any signs of rodents and made sure to explain what to expect over the next few months. Id recommend Stride.

Ramon took care of the ant hills at my new house with great efficiency. They explained their service well and used pet safe products.

Tyler was great. Explained all he was doing and what to expect afterwardHe was punctual, friendly and professional. Highly recommend Stide Pest Control

Technician was VERY THOROUGH and answered all our questions.

Stride pest control is awesome and do amazing work....I highly recommend them

The experience was good an efficient. The service representative was polite and informative.

Based on a real estate inspection, termites were not found and determined to be fire ants. Michael was highly professional and spent a great deal of time educating me on termites and answering my questions about fire ants. In addition, Michael went over and above to inform me of the fence gate construction to reconstruct the fence post closest to the house thereby to mitigate the ability of termites to travel from wood to house. I highly recommend Stride Pest Control.

General bug control. Very responsive when bugs showed up between services, came out the next day and re-treated at no charge.

Stride Pest Control is our go-to referral whenever friends, family or clients are in need, and they also service our personal residence. Extremely professional, from booking through the actual service itself. Excellent communication and quality of workmanship. Look no further, Stride is the best! James performed our service most recently and he was outstanding.

Michael Honeycutt is extraordinary. Knowledgable. Friendly. Went above and beyond to help us understand bugs and the treatment/prevention of them. Highly recommend.

Been using for years. Very good service

Responsive, professional, and personable. Ive used Stride for a couple of years since moving to Austin. Great company. Great people.

Jason waited for me to get off work and was there when I arrived. I had called about possibility of bed bugs. He came to evaluate the situation and luckily found I did not have an issue. Went over what to look for in the future with me and was very courteous and trustworthy. They even have the option of sending them a picture of what you are seeing so they can advise you. I would recommend this company.

Just started a quarterly general pest service. Burt was great.

David, the tech, was very personable and professional. I hired them to do 2 things: 1] a general service [5 star] and 2] get rid of a yellow jacket infestation - that didnt work at first as the yellow jacket nest was difficult to reach.I let them know and they sent a tech back out at No charge to redo the treatment. This seems to work now! Great job Stride!

We were very happy with our service from Stride pest control. Very professional, quick response and great communication. Pricing was very straightforward and fair. Thank you for getting rid of the critters!

So far so good! The young man, Cade showed up promptly after calling to say he was on his way. He was knowledgeable about my issue and was very professional and courteous. I am definitely considering using them regularly.

They do a great job with customer service. Cade was over today and he’s awesome. We talked about legos and other random things, just a great person. He was on time and I always appreciate the call ahead. Their service is amazing and they’ve always worked with my schedule and are dog safe. We’ve used them for about a year and half now and wouldn’t use another service.

Stride Pest Control did an amazing job at my house keeping spiders and scorpions away! They are always kind and knowledgeable. Also always available when you need them the most! Love their service!

Friendly staff! Called about wasps and they were able in schedule in 2 days. Arrived on time. Very knowledgeable. Sprayed for all bugs including the wasps. Very effective and reasonably priced. Signed a yearly contract. Extremely pleased with the service we received! Highly recommended.

Stride Pest Control visits our home once each quarter. Today our technician was Cade. He took the time to have a conversation with me about my bug-related observations inside and outside my house. He was courteous and professional. The management team, office staff and technicians are all friendly and accommodating. My neighbor recommended Stride to us, and were very glad they did.

Fron the initial call to the service performed, Stride provides great customer service. Burt serviced our home. He was very knowledgeable, patient, and courteous. I really liked the fact that Stride didnt try to up sale us on any products or services. Stride Pest Control, thank you for excellent service.

Always great experience. Eve

We’ve been using Stride Pest for about a year now, and we couldn’t be happier with their service. Scheduling is automated and you’ll receive email and text reminders. Rescheduling is easy if you need to change service dates. Staff are always friendly, both office staff and service staff that come to your home. Service staff are thorough when treating your property. Note: Even during the pandemic, service staff are conscientious about wearing masks when entering your home, and booties to cover their shoes.

Awesome service! Cade (service technician) was very professional and patient for all of my questions. He did not rush to complete the job and just leave. He took his time and was very thorough. He provided good advice and also knew when he did not have the expertise to answer a question and provided methods of getting further details. Overall, Im impressed after the first visit with this company. Hopefully the results meet the same level!

Great professionalism, fast service, would definitely recommend!

Have used this company for a few years and have never had any issues. Today the technician was nice and knowledgeable but it bothered me that he only wore a face mask when he entered the house. We were outside for a while and he did not have one on. I tried to keep my distance but I was disappointed that he didnt wear it in my presence the whole time.

I want to recognize Burt Johnston who came out today and treated our yard and home. He was extremely professional, on time, implemented COVID precautions (mask, gloves, and no-touch service). He was extremely thorough, friendly and informative. We felt really good after he left and feel he did everything possible to keep our home and yard pest free. Thank you Burt!!! You were awesome.

Been using Stride for many years and I am completely happy with services and communication. Many thanks to Cade and the other technicians who have been reliable, professional, and skilled. This is a local business and the owner is super nice-- the employees seem invested in their jobs.

James was wonderful! Not only was he proficient in his job, he was also helpful in giving detail explanation for each of his actions. The job was done thoroughly and very pleased with the outcome we have so far. Im definitely recommending him!

Many positive reviews prompted me to use Stride. The service provider, Kyler, was prompt and got right to work to address my concerns. I greatly appreciate honesty too!! These new, crisp bills can stick together, so I had unintentionally given him one $20 too many. He came back to give me the extra bill. I highly recommend this company.

We have used Stride Pest control for years and Tyson and his team are incredible. They will not disappoint! They can out today because of spiders and as scorpian issues. Very knowledgeable, professional and thorough. Thank you, Stride Pest Control!

I want to recommend this company! I just move to TX and I’m very happy with the service they answer all my questions, they set the appointment next day and prices are very competitive.Thanks for the great service ! please continue with the good customer service.

We had some buzzing up in the attic and Stride came out to take a look. Our technician, James, was willing to crawl all over the attic to see if he could find the source and take care of it. He was extremely professional and very knowledgable. Because were living in a newer development, we see all kinda of bugs and critters, I feel better knowing Stride is taking care me and my home, and can come out between services.

I don’t even have to worry about pests anymore. Signed up for regular services with Stride after a scare with German roaches. Yikes! I called several companies but went with Stride based on their initial customer service and willingness to help. Haven’t seen a single living roach since! Super helpful and friendly. Cade is super knowledgeable and always checks in when he arrives and leaves (via text with Covid procedures).

So far I am very happy with this company. Both times I have called their office a very nice women answers the phone. She was patient, professional, and answered all of my questions thoroughly. Today Cade came to my home to spray for bugs and he was great. I expressed my concerns about the bunnies in my yard and my cats. He listened attentively, was friendly, and professional as well. I cannot remember the name of the person that came out to spray for bugs the last time, but he was also very informative about the process, what is in the spray, and what to expect. I will be using them in the future for sure.

We’ve been using Stride Pest Control for over 6 years and two different houses. When we moved, Stride was absolutely one of the priority services for us to continue with at our new home. Service and professionalism has been top notch. Their slogan “The best possible service in the nicest possible way” is true!

Stride has taken good care of us. They answer questions thoroughly, and are glad to come back if the problem is not resolved. The employee who came today, Cade, texted to let me know he was on his way, had arrived, and was done. He was respectful and friendly when I chatted with him about where I had seen ants, and did a thorough job.

Every detail was very professional, very thorough. I started the process with talking with Michael Honeycutt about their services and he shared a lot of information that helped me decide to choose their company. Our technician was excellent as well. He educated me on ways to help the treatment to be the most effective, what to expect and what treatments are needed in the future. Overall a great experience!

They showed up early! Then determined it was carpenter ants and not termites ... saving us a lot of money! They were thorough, friendly, and helpful. We will definitely be using them on a regular basis.

Scheduling appointment/communication and receiving information was prompt and easy. Kyler was very professional and informative. Payment was also easy and everything was very transparent and seamless.

Our technician, James, is always available when we need him! He is friendly and professional, as is the office staff when I call for service. Highly recommend!!

James was great. He was thorough, thoughtful, and professional. Highly recommend him and Stride for your pest control needs.

Ive used this company for years and they always provide great service. Cade was very informative and helpful during the visit. I highly recommend this company if you have bug or rodent problems.

Professional and courteous. James looked the entire house over, made suggestions on how to keep the house pest free, and did it quickly. It was a very successful visit.

We moved to Leander and within the first few days, saw a Black Widow on our front patio. I called up Stride due to their fabulous reviews and they really held up to that standard. From the time they came out until we had to end our service due to moving to a different city, we had not seen ONE BUG in the house or even outside really! We had their service for approximately 10 months and they were fantastic. Great service, customer service, technicians, etc. Highly recommend!

Stride Pest Control is the best. I use them for my pest control treatment for my house and they do a very thorough job . I would highly recommend them to anyone looking for pest control. They do such a great job and their staff is very accommodating to your needs.

For all your pest needs, Stride is the BEST.

Stride Pest Control continues to provide quality service to our home. Cade Mackin did a great job on the treatment today by being punctual, communicating the services to be completed and provided excellent customer service.

Very good service. Lets us know when theyre coming. Cade rearranged his schedule to accommodate the yard man. I appreciate his flexibility.

Used Stride for a home inspection and they did a great job. Very punctual and thorough.

Our technician was on time, thorough, answered all of our questions and was very polite....and their prices are reasonable. I had a scheduling issue at a later service visit and emailed the company. David called me right back and was able to get to my house right away. Great company, I highly recommend them.

Theyve been treating our home ever since weve moved in 2 years ago and Ive got no complaints. Shoutout to Cade for his great service!

Cade called before his arrival, was on time wore his mask. Explained the service to be performed. He then went to work and was completed in a timely fashion and the job was complete.

Fantastic service. Every technician and representative (kudos to Cade, Heather, and Melanie) have been very informative and helpful every time; every visit. Thanks guys!

Case did a very thorough job and look forward to hisNext treatment!

Stride Pest Control and Tyson Kerns will do an excellent job and is moderately priced. I have known Tyson for a while now and he is ethical and affordable. I recommend him to all of my customers.The best possible service in the nicest possible way!

The was extremely good at spraying for bugs,very efficient.

Stride are great people. Easy to schedule and work with. They dont try to upsell you services that you may not want. Cade came out within the appointment window and called when he was about 15 minutes away. He was wearing a mask when approaching the door.I let him know what pest issues we were having. He explained what he was going to do and what we should look out for (pests wont die immediately). Asked if we had any edible garden plants and to text him with any questions or concerns while he was working.Overall great experience.

Ive used Stride for the past 4 years and have never had anything bur an excellent experience. Extremely responsive and will always come back out if there is something specific I need treated. Very thorough explanation as to what they are doing to treat the issue as well.

James was awesome! Very thorough, thoughtful and knowledgeable. Will definitely use again!

Technician James was on time, listened to all my concerns and questions and responded professionally. He explained all of the products he was using and how they worked. I am very happy with the work and the results. I have not seen a live ant since shortly after he left!

I have been using Stride for several years, and they always do a thorough job with the routine pest control maintenance that I have contracted for.

I had an issue with his COVID protection. He was wearing an inadequate mask, too small and very flimsy. Whats more, he was wearing it incorrectly, over his mouth and chin but fully exposing his nose and upper lip. It did look like his pesticide application was done OK, though.

We have critters since Snovid in the attic. About to be critters no more!!

Ive been using Stride Pest Control for about 8 years, and they are consistent, courteous, and very effective. They take such good care of the outside of my home that they dont need to treat the inside any more, and my home is bug-free! Thanks Stride!

I have been using Stride Pest Control for over one year. They always go above and beyond in meeting my expectations. They have a very quick response time when it comes to addressing any of my concerns. Cade Mackin is doing an excellent job with all my services.

I cant say enough good things about my experience with Stride from beginning to end. The lady that set me up for my inspection had a ton of patience for my 100 questions and was super friendly. My appointment was set for 8 am - 8:15 am. Jason called me at 8 to say he would be here at 8:15 am as scheduled. I was feeling defeated by a rodent problem but as soon as Jason showed up I started feeling better about it. The entire time he was here he educated me on how rodents work and what i need to do to get rid of them once and for all. The peace of mind that he provided me with was worth the visit alone. I had been putting off calling pest control for financial reasons but Stride was so much more affordable than i could have imagined. Thank you Stride!!

David the technician came out and took care of our house today. He took his time and made sure we were happy with all that as done! Looking forward to the bugs being GONE!

Jason was friendly,nice and very informative on what he was doing and why. He let us know ahead of time on what his arrival would be to our house and showed up in the time frame Stride scheduled us for.

I highly recommend Stride Pest Control to anyone looking for dependable pest control services. All the services provided by them are completed by a team of highly-trained and experienced technicians. They are all friendly and dedicated to completing each job to the best of their ability.

Wonderful service I highly recommend!! David was thorough, informative and friendly. Great service! Will recommend and definitely use again!!

Just had the first preventative treatment with Stride. The technician was very professional and thorough.

Weve been happy customers of Stride since June 2018 and can safely say that Stride is a top pest control service in the Austin area. Our favorite part is you can shoot them a quick text with a picture of the problem, and theyll schedule an appointment, all over text! We pay for the regular treatments, but if critters start popping up between the service, theyll come out and re-treat (usually for free) - we cannot recommend Stride enough, if youre on the fence and reading this right now, you wont make the wrong decision to go with Stride.All of the technicians have been stellar, but specifically I wanted to mention Burton - he has come to our house on multiple occasions and is always very polite, informative and thorough. Burton always goes the extra mile to check everything out around the house before he leaves, beyond the areas we’ve mentioned, and always chats with me on his way out to let me know what was applied, how it was applied, and any follow up steps (an engineers dream). He even mentioned we should shoot him/Stride a text in 1-2 weeks to let him know if our attic ant issue is resolved. Thank you Burton!Stride really cares about their customers, and they do a killer job. Theres a reason they are rated 5.0 stars on Google, Yelp & Facebook, and not 4.9 or lower.

We live next to a drainage area so mice, rats and snakes are a concern. Stride has been our Pest Control Service for about six years and we have been free of these pest ever since they began treating our home and property.

The gentleman who came to my home was on time, courteous and explained what he would be doing.