This place is awesome! I found the staff to be compassionate, hospitable and professional. The atmosphere in the treatment rooms was very relaxing. The films available for viewing while going through the infusion were just stellar. They made all the difference for me. The treatments are life changing! I wish I could have gone through these treatments 20+ years ago! Dont waste another minute of your life! Ketamine is absolutely worth your time and money!
Lisa, John and team have provided excellent treatment in a safe, calm environment. I feel like they truly care and dont see me as another dollar sign. Beyond this, I recommend them because they offer IV infusions, which have given me smooth, consistent experiences.
Great clinic!First, the scheduling: it was easy to work with Lisa on getting my paperwork done and my first session scheduledThe customer service is top notch. Everyone is exceptionally friendly and wanting to help. I was very welcome coming in the doorThe appointment went really well. A cozy room and very knowledgeable staff assisted the whole way. A big step up from the clinic I previously usedNo complaints of any kind. They are the best around
If you are struggling with panic attacks, anxiety, or depression, and are feeling hopeless, please give ketamine treatment a try. It pulled me out of a pit I had been stuck in for years, that no medication or therapy could lift me out of. I also wish I could give Austin Ketamine Clinic more stars. The team is solid, knowledgeable, kind, and very understanding. The place feels like a lodge, and I relax as soon as I walk in. Its not at all uncomfortable or scary like a doctors office. The entire experience has been life changing, and I strongly recommend it. I am finally enjoying life again.
Lisa and John take the time and such good care to meet my needs. I was in a pretty bad place when I turned to them. They answered all my questions, walked me through the process, and followed up. I cant recommend them enough. Every staff member Ive come in contact with there has been great.
Literally saved my life. Can’t recommend them enough if you are considering ketamine infusions in the area, even if it’s a bit farther for you to go because they’re just that good.Everyone at the clinic is very professional but still caring and warm. They made me feel very comfortable my first infusion, answering every question I had beforehand, and making sure to give me enough information so that I was as ready as possible. The medical staff who stay with you during your infusion are skilled and knowledgeable, professional and helpful, yet give you the space you need to be completely focused on the experience. The rooms are comfortable and private, and they’ve really put a lot of thought into making sure you are as comfortable as possible during the whole process. They actually listen to your concerns and adjust the treatment plan for your needs - they worked with me to find the right dose and frequency to start (despite my own schedule being difficult, it was NOT problem for them to help me find times that worked) and continue to work with me to make adjustments as needed. The entire experience from A-Z has left me feeling like the team really cares about my well-being and experience while I’m in their care, and I have the utmost trust in them, which should be one of the most important factors when choosing a clinic for something like ketamine treatments.
This is my second personal posting concerning the intrinsic value of my series of treatments at Austin ketamine Clinic. By any measure, these were highly successful. I have had repeated combat tours and have both PTSD and traumatic brain injury from both Iraq and Afghanistan. VA therapy and prescriptions were simply ineffective. I then researched the efficacy of ketamine therapy. I chose Austin Ketamine Clinic about discussion with the clinical team. I made the right choice.The Austin-based care giving team is extraordinarily skilled and expert at helping me clarifying my goals and insights in development of my care plan.They offer a safe place to deal with PTSD and TBI issues. The Ketamine and talk therapy was valuable and empowering in my life journey. I would recommend that all military veterans consider making use of this excellent team. It is such a rare opportunity that this excellent team provides such excellent services. I can not recommend this Austin Ketamine Clinic with higher accolades.This care team is simply best in class. I recommend military veterans and our first responders considering making an appointment.
I am so disappointed in this clinic. I thought I had found a caring clinic who wasn’t just interested in cash however I was wrong.During a booster infusion, IV access was lost. I received only half of my usual dose. Another IV was painfully inserted but I couldn’t handle it due to being half dosed with ketamine.I was sent home. I receive infusions before I feel any symptoms to avoid ever feeling my depression again. I was called the next day, by Lisa, to ask how I was doing. I said I wouldn’t know for weeks. Lisa claimed the amount I received (not my standard dose) was adequate. I trusted her.Approximately two weeks later I fell apart. My depression raged. I reached out to Lisa, only to be told again that my dose was adequate. It obviously wasn’t. I was feeling like I’d had no infusion at all. Lisa responded with a dosing amount so I looked it up myself - yes she quoted an average but the NIH included a range in its study. As a person who often requires higher doses, I informed her as such.She responded “do you want to make an appointment for a booster?” I asked if I would be paying full price... I did not hear back for an entire week. I texted again today to not hear anything all day, and Lisa finally called me this evening.She said she was insulted that I looked up the dosage amount myself. And that she was waiting for me to contact her to schedule an appointment, ignoring my question regarding cost.The worst part is that I liked this clinic. I liked the providers and I liked the atmosphere. But this unprofessionalism is absurd. To leave a patient hanging for a whole week when they reached out regarding an active depressive episode is shameful. To blame a client for lost IV access during an infusion is also shameful.I wanted to like Austin ketamine clinic. I did. I spent thousands there.I would have willingly paid full price if Lisa would’ve responded to my inquiry about cost of the makeup infusion. Instead I got dead air and a lack of care.Take your money elsewhere.
I called multiple clinics around Austin. I had done weeks of research on the drug and process and neurological effects and process and pretended to be ignorant of everything because I want to be sure when trusting someone with my MY BRAIN.Group 1:(all 3 clinics I called including transcend) - all were able to tell me what I was able to discover on my own in three weeks with relative accuracy.Grout 2: THIS CLINIC ONLY: told me everything I knew with 100% accuracy and SO MUCH MORE. FOUR OR FIVE TIMES THE KNOWLEDGE I didn’t even know was out there. I spoke with one of the two owners as they are more local and personal, and she described everything in such fine detail with the most welcome-ing attitude.Final cool point: I’m a veteran and not only are they giving a veteran discount but they are planning to start a non-profit division to try and provide severely discounted rates to veterans.It was cool how excited the owner was to talk about it haha. Awesome place.
Cannot recommend AKC enough! The staff are so knowledgeable and welcoming. I, a very anxious person, felt safe and well taken care of during every infusion. These people genuinely care! I’ve tried dozens of medications, therapies, etc. but my experience at AKC was unlike anything else. I went from not being able to get out of bed or shower or participate in life at all to being a functional member of society (and with a smile on my face). AKC saved my life. And I am forever grateful!
Im truly grateful to Jon and Lisa for what they do. The infusions have had a profound effect on my day to day quality of life and the environment of the clinic is warm, friendly, and safe. Ive always felt like Jon and Lisa personally cared about my well being and above all are good, trustworthy people.
This is the best ketamine clinic in Austin. Lisa and Jon (owners) are extremely knowledgeable, professional, compassionate, friendly and understanding. They know how to start an IV without me walking out with punctures all over my arm. They are seamless with this process. That is extremely Important to me because my veins have been known to cause a lot of healthcare workers issues.Their office is phenomenal. They have a projector instead of a TV (like the other clinics I have gone to) so while the infusion is occurring, being able to watch a nature show is amazing as its projected and really lets you have the experience you need to have to heal.I have been getting ketamine infusions for a while
*A PIVOT POINT IN MY LIFE*At 40 years old, Ive collected some bad deals, bad relationships, and some persistent anxieties (faulty lessons and paper tigers). They have been STEALING richness from my life experience.Ive spent a lot of time, energy, and resources trying to cleanse the mind of these bad memories/traumas....maybe ketamine will help...BEST money spent on mind therapy. Without question.Ketamine gave me a perspective to view those memories and persistent negative thoughts WITHOUT ALL OF THE EMOTIONS bundled with.I was able to extract a better lesson from those memories/traumas and honestly let them go (and loosen the grip of other more persistent ones).They do not hijack my focus or serenity nearly as much (maybe a 60% reduction in occurrence).The professional staff, and clean + comfortable setting allowed me trust, and go FULLY into the experience.Very EffectiveVery Happy with the experience at Austin Ketamine Clinic.THANK YOU Lisa and Jon.Also, the medics/guides!I rate AKC all the stars of The Little Dipper.
Amazing people and environment. They made me feel comfortable in a setting I never thought I would be able to. They are part of healing process
I’m extremely thankful that I found Austin Ketamine Clinic. I have hope for my health and future for the first time in a long time. They have a very compassionate and caring team. Can’t thank them enough for the Work they are doing.
I’m so grateful I found Austin Ketamine Clinic and was able to do ketamine therapy. Absolutely life changing and I cannot thankful Lisa, John and Charlotte enough. Very professional, caring and warm environment and overall good vibes.
Apologies in advance for the long post.I wanted to wait a few weeks until I wrote this review, so that I could give a REAL and valid update of my experience. I recently finished a round of infusions here at AKC -- 9 infusions over 4 weeks. First let me say that I have tried over 10 different SSRI/NDRIs over the last 20+ years, talk therapy, cognitive therapy, hypnotherapy, acupuncture, wellness centers, etc. Nothing has helped me get my severe treatment resistant depression in check. NOTHING. I was so exhausted from trying something new and it not working. I had pretty much given up any hope that Id be able to lead a normal life. Then a dear friend of mine told me that she had done ketamine infusion therapy and that it changed her life. She is in the same boat as me, except she also suffers from anxiety. I do not. I knew that this type of therapy was going to be expensive as insurance does not cover it. But I knew that it could be the most important investment I would make in my life. And it WAS. These infusions changed my life! They legit SAVED my life. I honestly had very little hope going into this, but I came out a changed person who got her life back. I now know what it feels like to live a normal life. I am super happy, the dark cloud that had been following me around is gone, the sky is bluer, the grass is greener and I have so much gratitude now. I have gone from a negative Nancy to a positive, grateful, blessed person. I was shocked at how quickly this treatment worked. It did take me until around my 4th infusion to finally feel the effects, so I extended my treatment by 3 more sessions. So glad I did. This has literally been the best thing I could have ever done for myself -- and Austin Ketamine Clinic was the best place I could have ever chosen. I felt so SAFE here. I was uncertain of what to expect, but Jon and Lisa took such good care of me. The scheduling was super easy to set up with Lisa, the EMTs that stayed with me during my infusions were awesome and the ambiance of this place is everything. I felt so comfortable here and actually looked forward to my treatments. They NEVER rushed me out the door when my treatment was over - in fact, they sat with me and talked to me as long as I wanted to. Plus they have the best rates of everyone I researched. Do yourself a favor, if you are in the Austin area and are looking to try this treatment, go to Austin Ketamine Clinic. Hands down the BEST! Cant wait to see them again for my maintenance sessions over the next year or so.
The Austin Ketamine Clinic is simply the best in class for professional Ketamine therapy.The treatment team of Jon and Lisa are caring therapeutic professionals. I highly recommend these professionals for Ketamine treatment. It has dramatically helped me.I have had several treatments and I am very satisfied with the outcome. Please consider this as a very good option. Jon and Lisa are caring professionals.
Ketamine changed my life, yes, but I needed Lisa and Jon to put me on the path of Ketamine—I wouldn’t trust anyone else with my journey. They are so very caring and knowledgable.The “clinic” is homey and comforting, exactly everything you could want or need during your session. Lisa and Jon have put so much care into their place and space and you feel it.Thank you both for everything!Emily
THIS PLACE IS AMAZING! Lisa and Jon saved my life! Before austin ketamine clinic, my depression, anxiety, OCD and PTSD crippled my life. No pill helped. During and after my Ketamine treatments, it was as though the biggest load had been lifted. I am eager to face my days without worry or fear! Love, love, love this place! EVERYONE needs this therapy!
Jon and Lisa are great! They are passionate about the work they do, and seem to genuinely care about helping me and their other patients. They are very well qualified to administer Ketamine treatment.We talk for +/- 15 minutes both before and after my infusions, longer sometimes. I have yet to feel as if they are rushing me out the door. They dont seem bothered by my many questions, or talking over my experiences during infusion. During the infusion, Jon seems well focused on my treatment and not preoccupied or distracted with other things.The environment theyve created feels more like Im walking into someones professional home office than a doctors office. Comfortable both mentally and physically (nice comfy recliners).The long and short of it is that Jon and Lisa have created a Ketamine clinic that feels more oriented to their patients, instead of just their patients wallets. They definitely strive for quality of treatment, not volume of patients. Treatment is significantly cheaper than other providers, and the care is significantly more patient based.I had my first Ketamine Infusion at a different provider in Austin. Im grateful that my therapist convinced me to cancel my appointments with the other clinic, and instead schedule with Austin Ketamine Clinic.The provider I originally chose seemed to care most about swiping my credit card. I realized early into my first appointment with them that they only provided the chemical. The only interest they showed about my experience, was to determine if they should increase my dose next time. They offered no real feedback on my experiences during the infusion, and it felt like they wanted me out the door so they could begin with the other guy who was waiting in the lobby when I came out.I dont leave many reviews, but the differences I noticed between Austin Ketamine Clinic and other providers in Austin warranted sharing my experiences.
The energy and care these people bring to their work is incredible! One is guaranteed to get the most out of their treatments here, for me they were life changing.
Youll find respect, peace and healing here. The people running this place really care about their patients and it shows. The clinic is very cozy and feels like being safe at home, something that really cant be said for the other clinics Ive visited that have a more medical/lab vibe to them.This clinic also has some of the most up to date and unobtrusive medical monitoring equipment Ive seen. Other clinics have loud air compressors, beeping monitors, and other distractions that detract from the treatments efficacy, but this clinic seems to have taken lessons learned and put them into use for the betterment of their patients.So many times Ive come to Jon and Lisa with my backpack of sh*t filled to the brim and walked away unburdened with a fresh, clear perspective.I cannot recommend their care highly enough. Best healers in Austin!
Kind and caring professionals that have helped me so much dealing with anxiety and depression. So happy I found them.
Lisa and Jon have created an environment at the new Austin Ketamine Clinic that makes you feel safe and comfortable. And this is very important when you’re seeking treatment for PTSD, anxiety and depression.They are professionals who know how to make the ketamine experience most beneficial for their patients. They take time to listen to you, and you never feel rushed. Lisa and Jon both truly care for their patients and their upmost goal is to help their patients feel better.The clinic utilizes the latest technology to help insure safety. From the moment you walk in the door you know you’re in a good place.After receiving treatments at several ketamine clinics in the Austin area, the Austin Ketamine Clinic is my clear number one choice.Ketamine infusions have helped me to better manage my conditions. I’m grateful to Lisa and Jon for creating such a beautiful place for healing.
I have received AKC(Austin Ketamine Clinic) infusions regularly for the last three years for chronic pain, PTSD, anxiety and depression. I began my treatment journey at a prominent clinic in 2017,, and then was so impacted and inspired by my treatment(NOT their administration structure) that I became patient care coordinator at a different clinic that opened a year ago. I left that second clinic a months ago for a myriad of reasons, and transitioned my care to Austin Ketamine Clinic as soon as it opened. This clinic was founded by two practitioners that I have received OUTSTANDING care from ever since the first clinic I went to, and have earned my trust on an intimate level.First and foremost, infusion therapy can be and is life-changing for anyone suffering from mental health or pain afflictions. However, this not being a cheap treatment, it is CRUCIAL to research and feel comfortable with those that you entrust your infusion therapy with. I used to believe that the clinic I worked at had the highest level of care and best intention for their patients. However, after almost a year of working there, I sadly realized that apart from a select few of infusionists and daily clinicians, the overall intentions of those who opened the clinic were not nearly as benevolent and transparent as they claimed to be. The first two clinics I worked with no longer have any direct connection between the founding practitioners and the patients, as opposed to AKC, which is so important to feel you have access to, as a patient. That is my own personal experience, and I certainly cannot speak for others directly.Lisa and Jon are two individuals who have devoted their life to helping others through this life-saving treatment. Unlike the last two mainstream clinics I worked for and experienced as a patient, they did not begin this endeavor as a second job, or as some type of experiment to make some extra money in the burgeoning field. They started this clinic with their own hard-earned money, blood, sweat and tears. They have placed everything they have on the line to make this clinic possible to help others.All of that is to say, I have essentially experienced all the major infusion clinics in the Austin area, from both a patient and employee perspective. Up until AKC opening their doors, I have struggled to feel genuine and safe when referring anyone who was searching for relief through the aid of infusion therapy. While simultaneously being glad that other clinics exist for the surging market of this treatment, I personally I am now happy to say that I 100% back and stand behind Lisa, Jon, and the other founders of AKC, as my own choice for this unique and beyond worthwhile investment into one’s own mental health. Out of all of the providers out there, these are the only that I can completely recommend with peace of mind, knowing that not only will they do whatever it takes to help you receive the treatment regardless of one’s financial situation, but more importantly, they provide a safe, comfortable environment to heal and the absolute HIGHEST quality of care in all of Texas.If you’re serious about getting the best care during this treatment, I urge you to not only consider but exclusively choose AKC.