This so called remote connecting operators to customer service is PURELY flaw. These people tries to assign job requests to a pool of local people who can take care of the job. If they dont have enough or any people in that local area; you will simply be in an infinite loop of we are working on your assignment, we will get to you as soon as we can. No business structure what so ever. When you communicate with them, with each person you are dealing with, you will start from scratch explaining the need you have; all of a sudden you are on another infinite loop. When you ask for notification if they can get to it or not; they cant even say, sorry we cant do it, at the time they would promise. Let alone they charge twice what you can get it done. Want to pay double? Want to hit the lottery of getting your job done? Then this is the company. Filed for BBB. Done with them after trying to get this working.
We are first time users of Plowz & Mows and we were super impressed. We have used other services in the past and they are just mediocre. Plowz & Mowz was super easy to book using the app. I was also able to get service within 48 hours. They showed up when they were supposed to and were even able to provide the exact time they would show up the day of the service. They did a great job! Our grass was really tall in the back, but the backyard looks better than it ever did using the other service. The one time pricing was fairly expensive, but I wasnt ready to, or sure I wanted to, sign up for regular service. Now I know Ill use them again! I really love being able to use the app to book any service that I need. I plan to try out some of their other services in the spring. Thank you!
Forgot my login a couple times, but their 24/7 support always came in handy. Service wasnt bad either. 5 stars.
Ordered it to cut my grass and they came the very next day at a reasonable price!
Just like ordering an uber. 5 stars from me