Great group of people from start to finish. Terry was very patient in helping us figure what was best for the school. Novian and Glenn were awesome at the install. Recommend!!
Great products. Great service. Quick to respond to issues. They dont try to oversell you on what you need.
Very knowledgeable group of people from sales to service. Appreciate their attentiveness to client issues and expediency in getting them resolved. Entire team was phenomenal. I am new to the area and new to my company so I was a little sensitive to using an entity to me that I was not familiar with. All told, we are a satisfied client and should the opportunity arise will certainly reach out to them again.
I have used Terry @ATG many times for equipment and service. They are a great group to use for all your office equipment.Jeffrey at 38th Street Pharmacy
Terry and Austin Technology Group are very kind and informative people in a very technological industry. They have gone out of their way, numerous times, to make sure we got the customer service we needed. As a non-profit organization, where every penny counts, we know we can trust them to give us a fair deal. We are very thankful for their business!
I’m so happy with this company.Terry was an excellent instructor on telling me about the printer and the process of getting it in my shop.Honestly I have never have a machine that fast in my shop. And for the price. I’m so happyThe two techs that came to installed the printer were like if they were the owners of the company the way they performed the installation and the explanation of the printer.Overall I want to thank Terry for the fast response on getting me this printer.And the techs for the great job.Thanks Austin Technology Group. To help me on this matterGod bless you all
Austin Technology Group has been wonderful to work with in purchasing our printer. They were honest and forthright in providing us choices when we were trying to decide what type of printer we needed for our office. They also provide an awesome tech service response when issues arise and its an emergency situation. They are one of the best tech companies we have ever worked with. I recommend them highly!
Terry and his were easy to work with, very professional and friendly. Were a non-profit and worked with us and the budget we had to work with . Definitely recommend them.
Terry and his team are great to work with, and super accommodating with scheduling, picking up supplies, etc! Terry worked to lower our organizations monthly rate while getting us a more up-to-date printer and copier.
We just received our new copier/printer at the Austin Diaper Bank from Austin Technology Group. The Installation and setup was quick and thorough and professional. They answered all of our questions in a timely manner, followed up after installation to check in and have made it apparent they truly care about our office and business.
Weve used Austin Technology Group for over 5 years. They are incredibly professional and easy to work with. Terry stays on top of lease agreements and is quick to recommend products to meet our needs and their service team has any issues resolved in less than 24 hours. We wish all of our vendors were as great as they are!
The new copier was brought to Northwest Fellowship and installed in a timely manner. The installers were efficient, considerate, and well-versed in the characteristics of the machine. They were very thorough, asked a lot of questions as to our needs, and made sure we understood. Appreciate that kind of interaction with customers.
Just had our new printer installed yesterday. Being a church, we dont have a lot of technical nor financial resources, but Terry has been more than willing to work with us. Installation was mostly painless ( any pain was due to my luddite tendencies) and the gentleman that set it up was super helpful and knowledgeable. Today, I called with a function question and they were able to help me immediately. Highly recommend.
Fast execution of Lease Agreement. Fair and competitive pricing. Knowledgeable techs and office staff. Friendly and professional. I look forward to our new business partnership!
My company has used Austin Technology Group for a while and the service is always friendly and fast. We had a printer issue around 4pm yesterday and they had someone here to fix it by 8am today. SUPER QUICK turnaround!
Very happy with my purchase from Austin Technology Group. Terry was great to work with pre-purchase and I was able to get up and running VERY quickly. Also impressed with Novian our technician. Nice guy and very patient in helping us understand how to use our new machine. Thank you to Austin Technology Group!
Great group to work with. Terry is always available when I call. Very professional, highly recommended!
Our experience with Austin Technology Group was excellent! We needed a short lease for a copier and ATG had a speedy response with great prices. Terry and his team provided absolutely amazing service throughout the whole process. I would HIGHLY recommend Austin Technology Group to anyone!
Our copier broke at the worst possible time but Austin Technology Group was able to come out quickly and get it fixed. Novian, the technician, was courtesy and efficient. We would definitely recommend this company to anyone!
Austin Technology Group is great! We use them at our office. They are very affordable and extremely reliable. They have always helped us right away with anything that has come up with our copiers.
Great customer service. Terry Bogner was very friendly and knowledgeable. He sent me a free quote, which was very helpful.
Terry and the guys were great, their service was exceptional. When you need a copier call them you will not regret it.
Customer service was great. The delivery of our new printer/copier was smooth and painless!
The staff was easy to work with very informational the actual owner himself guided me to a perfect commercial grade printer that I would need for my business highly recommended will do business again
Terry and Novian at Austin Technology Group were great to work with. Terry helped us get a printer that fit our needs and worked with us on a lease that fit our specifications. FedEx messed up the shipment of our printer and they got us a loaner ASAP so we could have something to work with in the mean time. The new printer got here and the install went very smoothly. Getting the networked printer set up on everyones computer was also easy- less than 3 minutes per person. Were finally all set up and very happy with the service weve received!
I work for a landscaping company that needed a more substantial printer than a standard one could offer. I reached out to several companies and ATG was the first company to reach out and follow up. The process was pretty painless and quick. Terry kept me in the loop every step of the way. I highly recommend them!
We have used these folks for a couple of years and we have NEVER been disappointed.Terry is ALWAYS helpful. We get emergency services in a flash and we never wait for toner.
Highly recommend using this company for all of your printer / copier needs. They have been servicing the printer / copier for Fasken for a number of years now. Everyone I have worked with is extremely knowledgeable, friendly and very easy to work with. Great customer service. They are very available & responsive, if a a service call is needed to resolve an issue-someone will show up the same day.
The company I work for rented 2 printers from Austin Technology Group.People are so kind and friendly. Helped us install and afterwards explained in detail how to work and navigate the printer.
Such an awesome team! We love our copier & the fantastic service we have received. HIGHLY recommend Austin Technology Group.
Great experience and customer service!
This place is awesome. My organization had previously been in one of those multi-year copier leases with a national company where we were paying a fortune, the machine constantly had issues, and it was nearly impossible to get out of the contract (even after the contract period was up, there was a huge fee to give the copier back!). I knew I did not want to get involved in that again but was not sure what else to do. Then, luckily, I found Austin Technology Group. Terry is great. He listened to our needs, made recommendations, and set us up with a copier that worked better, for a lower fee, and with a shorter and more reasonable contract. He and his team have been very responsive the few times weve needed maintenance or support. They reply to our emails promptly and answer the phone when we call. Working with them has been a great experience and I highly recommend them to others.
We love doing business with Austin Technology Group. Theyre quick on response time and are always willing to help. Were thrilled to have an updated color printer/copier!
Austin Technology Group has helped us out on multiple occasions. They give great customer service and we couldnt beat the prices they offer. I have worked with Terry multiple times and each time it is 100% how business should be done.
The crew at Austin Tech Group have been our choice for Copier Maintainers since 2012. They assisted us with our very first copier scanner and as we have been growing and partnering with other businesses they have stepped in to assist us as well. Terry and his crew really know what theyre talking about.
We just upgraded for 2020 with Austin Technology Group. The firm likes the local business aspect of this business, their quick response, and how they continue to keep our interests in mind when offering new equipment.
Best printer purchase and installation experience ever!!!These folks know theyre stuff and provided 5 Star service....
Terry and Luis are the best. Anytime we need anything they take care of us immediately. We love the printer and the service.
ATG is a wonderful company to work with! We are a small church in south Austin and needed 2 printer/copier/fax/scan machines - they had the best price and the best service. Terry was very helpful with getting us set up, and the installation crew was great (Luis) - good communication as to when they would arrive and plus helpful orientation/training to our new machines. Follow up from Terry at ATG has been excellent. Highly recommend.
Terry and team did a great job helping us get a new MFP for our office. Best prices in town, very friendly, sent me the quote via email instead of trying to come see me in person. All in all we look forward to working with ATG and would highly recommend their services!
Our commercial real estate business was growing too quickly for the home printer that we were using, so we were delighted when Terry and his team were able to set us up with a color Epson MFP in hardly any time. I was surprised that we received a brand new machine, even though we are leasing.I definitely recommend considering Austin Technology Group if youre thinking about getting a copier for your business.
Terry is amazing with his responses. Quick service and quick response always a pleasure working with them. Thanks service team!
We had an amazing experience with Austin Tech. They were easy to work with and explained everything . They we so helpful and FAST. Thank you we Love our Copier!
ATG just set our church up with a great printer. Luis was great at training us how to use it and didnt leave until we were comfortable with it and all of our questions were answered. A+ service!
Fast response, courteous and so appreciated. Thank you!
Terry at Austin Technology group has been excellent and has provides fas and reliable service. We received our printer/copier today and all is perfect!
We had a pleasant and uneventful process of purchasing our new printer/scanner.
Been working with this company for years and they have always provided Johnny on The Spot Service! They have the right printers for the right tasks. Friendly and knowledgeable management and staff. Recently got the Epson WF-C579R from them and Luis came out set it up with no problems. Terry is always reponsive via phone to talk over anything from ink to paper to more printers.
This is our second copier through ATG - their customer service, knowledgeable staff, and prices cannot be beat!
Just had ATG install 3 MFPs for our office. The install guys were great and love the printers.
Luis is the best!!!. We love the printer and the service.!
Always quick to respond to service requests, last minute toner needs and general help questions!
Timely. great attitude. proactive.