German and his team have been taking care of our medical practice for the last three years. The service weve received has been outstanding, and the piece of mind hes given us knowing were protected, and everything is always functioning properly you cant put a price on. Would recommend Defentec to anybody. Thanks guys..
I own a local start up in Austin and reached out to DefenTec for network help. After discussing the issues I was having at my office they quickly started getting the issues corrected. It was that easy. Thank you for saving us!
As a customer for 3 years, Defentec has met every need of our company. As a Healthcare provider we are very vulnerable to data breaches. Defentec executed a comprehensive analysis, exposed several gaps, filled them and gave our agency a piece of mind. The support is 24/7, and the response time is immediate. I would highly recommend this company to anyone seeking a full suite of cyber security systems.
German and his crew are always so helpful, prompt and professional. Real lifesavers!
DefenTec provided an unprofessional service. After asking a few questions about a delayed and overpriced quote, we were told they decided to “shift their focus” to other customers. They declined to provide more information about the “specific subset of customers” they were willing to serve, raising my suspicion of them preying on customers who won’t question details of their quotes and invoices. If you’re considering DefenTec, please be sure to comb through their quotes and ask questions about additional charges you aren’t expecting; my experience with them made me doubt their transparency.
Ive had an exceptional experience with Defentec. My business was growing and we needed to give an update to a lot of our technical infrastructure at the office so I reached out to Defentec. Really quickly we got a straightforward quote and honest recommendation for what would be needed to make some serious improvements to our internet needs/wifi. We started with that, and based on the positive experience I had them back for our audio system and security cameras and the execution has been just as fantastic as the consultation phase of it all. Its been a huge relief to put our IT needs in their hands so I really cant recommend them enough. Theyre incredibly responsive as well. German does an awesome job and he knows how to really take care of the customer.
DefenTec is a great company with friendly staff. I would recommend them to everyone I talk to.