Israel was very professional and helpful in reconstructing our home after water damaged numerous rooms. He was timely with schedules and his people were skilled in their work. I highly recommend this company.
Excellent service and attention to detail every time they worked. Answering every question and solving accuracy from all the team from Puro Clean. Trustworthy, honest and committed company every step of the way while us as home owners where passing a sensitive moment trying to get our home back in track again. They where available for us to fix out home damages while we never expect from any company this kind of approach to our unlikely situation. We are grateful to have Puro Clean ( Israel De La Vara) in this situation that hit our beloved home. Excellent professional service. Highly recommended.
When my office was flooded during the last “winter blast” we had, Puro Clean immediately got to work, the same day I asked him (Israel). The work was completed quickly and the end result is probably better than it was before. Every time I called the owner, Mr. Israel de la Vara, he promptly took care of my concern. I am happy to recommend his company highly. He did a superb job!
We had a water leak in the attic that caused some moderate damage in the bathroom below. Israel and team were very courteous, clean, and straight to the point upon entering our house, assessing the damage, and even throughout the drying process. They wore booties and laid down canvas or tarp as they made their way through the house which is something I did not expect but did notice. Our other quotes didnt bother wearing booties during assessment until I asked. Not only that, their prices were reasonable based on the few quotes we gathered. We are pleased with their service.
We uncovered mold in the middle of a home renovation and had to hire a professional service to thoroughly clean the area. We called PuroClean one late afternoon and Israel came out the next morning to inspect the area. He provided a detailed analysis and quote shortly after inspection to clean the site; their team was able to get started right away. Communication with Israel is great and they ensure the job gets done correctly until mold inspection deems the livable area is safe and clear of mold.
I had house fire at a rental property of mine, and having never been in this situation before I was left a little lost and feeling a bit hopeless. Needing a bit of help, I called PuroClean. They were quick, efficient, and responsive.PuroClean stepped in and completely cleaned up the aftermath and left it spotless. The operator/manager of the Austin branch, Israel, kept me appraised of the progress along the way and ensured that all my needs were taken care of! Great customer service, and great result!
I had water damage to the floors of my house due to an AC issue. Israel was quick to help and came out to see my house, evaluate the situation and start mitigation. He and his team were helpful, professional, and timely. They took care in my house and only disturbed areas that required work. When it was time to leave they left the house clean!! Would recommend to anyone.
Israel and his whole team did such a great job on my recovering from water damage. They were here immediately when the water was discovered with blowers and dehumidifying equipment. They came every day to check the dryness levels. As soon as that was done we moved into the restoration phases. There was a pause as we waited for the new flooring to arrive and acclimate, but in 3 days they moved out the furniture, wrapped walls, counters, windows, etc in plastic, removed the old floor and installed the new one followed by cleaning and returning everything to its place. Amazing
Israel de la Vara and his team did an outstanding job on my condo. Israel is honest and very easy to work with. He genuinely cares about getting the job done right. Highly recommended.
Prompt; Knowledgeable; Responsible: PuroClean was ready, willing, and able, to answer my questions. They came to my home, professionally assess the damage, and performed the utmost quality service. I highly recommend PuroClean. LC
Israel and the whole PuroClean team were incredibly helpful taking care of a mold problem in the Garage. Experience, skill, and great communication with the process were demonstrated. Kindness, flexibility, and thoroughness were shown throughout the job. They are very busy across the city but work very hard to get the job done right and be a help through what can be a difficult time. Thank you PuroClean for your excellent work.
We highly recommend PuroClean. Our water heater flooded part of our house last week and they arrived a few hours after our call. Israel inspected the situation, established a plan and began immediately. He is professional, upbeat and empathetic. His crew was very good as well. Our experience with them was very positive. If ever in need of such a service again, we would definitely contact Israel.
Punctual, transparent, good communication and excellent work removing mold in our kitchen. Israel was very friendly and always kept us informed on what was happening. I can definitely recommend their services!
Highly recommend this companyWe had some bats decide to take up residence in our wall. Once we had the bat issue resolved and the exterior wall sealed the next step was cleaning the damage done inside the wall. Israel and his team were amazing. He looked at the issue on a Friday afternoon and was at my house to start the sealing of the home the next day. Within a couple days the cleanup work was done and they immediately began the reconstruction. Maricarmen was the project manager for the reconstruction and her team were very thorough. You would never know there was ever an issue or any repairs. The entire team was very considerate of our time, kept us informed of each step in the process, and were very responsive to any question I had.Thank y’all for everything!
Thank you PuroClean Property Savers! You were the calm in our storm!I give the highest recommendation for Israel and PuroClean Property Savers!I called on Sunday, Fathers Day, and they were at my house within an hour! I had water in my kitchen and garage from a water heater. His team went straight to work and helped me through this situation. They were very professional, informative, helpful, and compassionate while I was going through this terrible time. I cant speak highly enough of this company. Thank you for helping me see the rainbow after the storm!
Israel and his team did a highly professional job, in mitigating and repairing the effects of a water leak in our attic, which damaged drywall in a room below. They were on site very fast, did all repair work to a very high standard, and were consistently courteous and responsive in all communications. It was a real relief to be able to put this job into their hands, and be confident that they would produce a top-notch outcome. The final price was very competitive. I would highly recommend PuroClean for any similar mitigation or repair work.
I want to officially thank Israel De La Vara and PuroClean for a first class job in quickly, and efficiently showing up within hours of the call and on the same day, to address and initiate damage control by identifying the severity of the water damage and remediation plan and measures. This was a very stressful - crisis mode situation for us, and I am so thankful that Israel was exactly the type of professional you want in your house to help you navigate the stressful situation with confidence, competence and with clarity and no chaos. He knew exactly what to do and how to do it with boldness and authority. He was very respectful and seemed sensitive and aware of our needs as a family of 5 by working around our schedule. He addressed all our concerns and questions and made excellent suggestions and gave us tips to facilitate the process and even provided welcomed suggestions for another contractor to fix the damage. Israel’s excellence of spirit was noticed by both me and my husband, as he clearly explained the process, steps and recommendations to both of us to our full satisfaction. We noticed that he and his team worked quickly and effectively and clearly communicated with us and our insurance adjuster. We wouldn’t hesitate for a second in recommending Israel and PuroClean to address any water remediation issues at any home!! First class job all the way! Thank you Israel and PuroClean! A+++
Israel & his team are incredibly fast, kind, and willing to work with you to do whatever you need in a timely manner!! We were amidst traveling & lots of busy schedules when we found a leak & needed to fix it immediately. Wed never navigated working with someone who focuses on water damage, mold due to water damage, or anything in this area before. I would 100% work with him again.He made himself available via phone at all different hours to accommodate our busy schedules & was very understanding about our hectic calendars. He went above & beyond while amidst the process to ensure that the space was maintained & sealed throughout the process so that the events we were hosting at the house that night-- even in the middle of all of the demolition-- did not interrupt our guests one bit!Thanks for the gracious services you provided & while I hope I never need support for a leak again-- youll surely be the first person I call!!!
Israel and his team were prompt, courteous, friendly, knowledgeable, professional, and saved me a lot of money. They went above and beyond to make sure we were well taken care of.
We had a hot water pipe burst under our kitchen cabinet and the whole left part of our house was flooded in minutes. PuroClean was absolutely amazing. They were here within 45 mins. of my call on a Friday morning. They were extremely professional and knowledgeable on water damage. They also did our pack-out and a wonderful job they did. This helped us so much. Would recommend PuroClean for sure and would call them again.
We discovered that the window in our upstairs shower had been leaking for years, causing damage to our bathroom floor and kitchen ceiling, including boards and some beams, and even the exterior walls. Israel and his team did a great job fixing the damage, including demo and rebuild. They were highly professional, efficient, thorough, and friendly, and did a great job. Thank you!
Puroclean did exactly what they said they would do. I highly recommend the company for water/mold remediation and restoration.
Highly recommend! Puroclean helped me so much after my home suffered water damage. They came out the same morning I called them. The owner, Israel took the time to explain exactly what damage was done and how his company could mitigate the damage for me. He gave me personal attention and even went out of his way to find me a plumber late at night. His staff was very professional. They treated me and my property with respect. If you have suffered damage to your property this is the company you want to call.
We have used PuroClean twice now and have had excellent experiences both times. Israel and his team made a stressful situation much smoother and fixed up our home quickly.
I highly recommend Israel and PuroClean. I had a scare after another contractor came to my home to assess some water damage that occurred on the sheet rock and moulding inside and around my back door. The contractor told me that a 3-4 ft radius of tile around the door had moisture as well. He informed me that the tile would more than likely need to be ripped up, everything dried and replaced! This wasn’t in his scope of work or most other companies I called. Israel contacted me within an hour of my call to PuroClean, and despite his heavy workload, was willing to make an after-hours visit the same day. He worked around my work schedule and made a trip to Lockhart to address my concerns. The repairs needed turned out to be minor that can be handled by a handyman, and Israel assured me my flooring would not need to be replaced. He also helped me pinpoint the source of the water damage, which was a nearby sprinkler. A huge burden has been lifted! Obviously, this company truly cares about helping people and not just getting paid.
Great service. Very friendly. Looked above the attic to see where the garage roof leak was coming from. Offer assistance on how to solve leak and garage roof damage.Definitely recommend to everyone. Thank you!
I do not have enough good things to say about Israel and his team. Professional, prompt, patient, courteous, detail oriented, and many many more positive attributes could be used to describe the type of work they do. Israel and team was able to respond quickly on a Friday night to help me mitigate further damage from a toilet overflow causing a pool to be newly installed on my first floor. He was able to help walk me through the process, set expectations, and help me through the process of next steps. If you are in need of property mitigation, I could think of no one better than PuroClean to help you through the stressful experience. Israel and team without question will be my first call if I have another issue arise! Thank you sir for all your help!
Israel and team did a great and professional job!
We did not expect mold remediation to be such a pleasant experience! Israel de la Vara is a true professional. He is knowledgable about the effects of mold in a home and on health. He called and came when expected, is a good communicator, friendly, told us what to expect each step of the process, coordinated efficiently with other professionals involved on the job and left our home very neat and clean. He even made it possible to use our dishwasher temporarily during the holidays before reconstruction began. I highly recommend him to anyone needing to get rid of mold in their home!
PuroClean just completed a mold and asbestos remediation project on my house under budget and on time. I especially appreciated the good project communication.Isreal de la Vara, the project manager, met with me frequently to review progress and plan the next steps. He encouraged me to call or text with questions. PuroClean installed new floors and painted several rooms, which updated and improved the house.I would recommend checking out PuroClean if you need remediation work done on your home.
I highly recommend Puroclean. We had water damage and mold and they handled the remediation quickly, professionally and left no dust or mess behind.
I highly recommend Puroclean for water remediation and needed repair work. I have now had to call on them in 2 urgent situations within a year and a half. On both, they responded immediately to my call and came to my property very shortly after we talked. Israel and team do thorough damage assessment and treatment -- with continuous monitoring to ensure everything is going as it should. They are very professional, accommodating of the clients needs, careful and considerate with clients property, and just nice people. Brandon was exceptional to deal with -- making sure we always understood what he planned to do an when -- and being extremely flexible with regard to our schedule. He has a wonderful demeanor. Puroclean has been consistently professional, prompt, efficient and communicative. IF the need should arise again for the services they offer, I will most definitely be calling Puroclean immediately without another consideration!
Israel was fast, professional, and very kind. Excellent job
Great experience working with Israel. Highly recommend.
Located source of water damage, arranged a repair of leak and stone work, dried and replaced carpet, dried all areas and removed and installed new cabinet kick plate that had warped. Very professional and well done.
Great company very professional. I would use them again
I work with those gye before good people
I cant say enough about PuroClean Israel De la Vera and the wonderful work he did at my home after the flood.It was like God had sent him to help me .Thank you with all my heart.