Living out of state, I had difficulty changing my address, phone number and setting up auto pay online again after the new management took over. We finally got it solved, but it took several weeks.
Kolbi, (the new manager), is helpful, kind and solution oriented. Finding staff willing to solve issues and take measures necessary to keep customers happy is rare in today’s business world. It’s difficult to find good employees. It requires very little effort to be pleasant and understanding. I have a great respect for people who make the decision to enjoy their work. A kind word goes further than most understand...
Very clean, no bugs or signs of rodents seen. Staff knowledgeable and friendly.
Ex wont give me back my stuff but staff was friendly enough
I have been very pleased with this storage for many years and multiple units. My only complaint is that the night access hours are limited. You cant get in your unit after 9pm. That can be really frustrating.
I think it would be a good choice for anyone moving, not needing long term as theres no contract
The new manager Kolbi was very friendly and helpful! She will make sure that you are well taken care of.
The new site manager Kolbi was great and extremely helpful. She responded back quickly to all of my questions.
Been here for 2+ years and know my treasures aka junk, lol, are secure! The staff have always been kind and considerate. Highly recommend!!
Mark loves him some storage spaces!
Employees are great with communicating regarding any issues or questions about units.
Very black-and-white contract. No hidden fees. The staff here is so, so helpful. I have really appreciated renting space here twice now. I like the local feel a lot. Clean facility, and the gate has always opened with my code, which is important when you have a vehicle full of stuff to unload. The place is reliable, honest, fair, and likely has space open for you to rent. I highly recommend over any corporate storage facility. Bring your own lock.
Staff is super friendly and the rates beat other facilities for sure. The storage facility was always well kept and clean. No issues. Easy pay online feature. If we ever need a storage unit again, I will definitely come back here!
Great Place, Clean, Quiet, Great Service fair prices.
Staff is friendly. Well kept, nice looking, secure facility. Its gated with required passcode to enter AND exit. Comparably priced to neighboring storage facilities but in a better location, better accessibility (most units are drive-up/in, no large step up curb, and large aisle spacing), and just nicer overall. I would recommend and use them again.
If you have to keep stuff in storage and live close to this place, I would definitely recommend it. Whenever I call the lady that works there, blanking on her name right now, she is always so sweet!I have an air conditioned unit and it seems like a reasonable price for the space.I trust my stuff there and have never had any problems!
I rented a unit here for about 18 months and was exceptionally pleased. The property is clean, well maintained and I always felt safe when I was there. Easy access off Mopac. Friendly staff and reasonable prices, too.
Been storing with them for my business for over 3 years now. No issues whatsoever. The facility is always clean, and I have had ZERO issues . No critters, humidity or leak issues.
DO NOT USE THIS PLACE. I REPEAT: DO NOT USE THIS PLACE. My unit was broken into and there were no cameras around to document anything. I lost extremely valuable things. So, pay a little more somewhere else, and get a storage unit that will keep your things safe.DO NOT RISK IT.
My family and I have used Mopac for several years now. The most recent time was when my husband and I purchased our new home and had a span of a little over three weeks where wed be homeless between our old apartment and new home. The lady there (who seems to be the site manager) is very helpful and has always been able to give us an accurate space estimate for what we need. The location is nice (right off of the tollway) and its always seemed like a safe place to keep our belongings. Theyre a bit cheaper than some of the national chains without all of the added fees, which is nice.
Mopac Self Storage is both convenient and affordable not to mention clean and the employee is always nice. Highly recommend .
Easy access location, very clean, reasonable, and my things were kept in a temperature controlled environment for over 8 months - no strange smell, no pests, and easily accessable when I needed them. Highly recommend Mopac Storage
Great management and convenient location. Been doing business with them for several years.
This was the best storage deal around - easy rental - easy checkout - huge (12x30!!!) affordable units. Very convenient location off the main road and unlike the other guys in this part of Austin, you can get massive full size 18-wheeler to most (if not all) of the units. Easy in and out, none of that lame shifting to park, and running to a keypad and running back to your car. Drive up tap in keycode, do your business, drive out tap your keycode, on your way. The management were very cool and absolutely no hassle. Made this part of my move to Texas so easy. Thanks again!
Very clean and secure. Email remi sets and online payment were very convenient. Id recommend Mopac Self Storage.
Very convenient and accessible storage. Competitive price and well maintained. Ill use them again in the future.
I was a long term customer (over a year n a half). Overall this is a fairly good place to store. (1) lots of room for your vehicle... a lot of storage companies try to cramp as many storage units as possible in a small area at the expense of you barely being able to maneuver your vehicle (2) clean facility (3) convenient location (4) fairly pricedThere are a couple of negative things that kept me from giving a higher rating...(1) why cant access hours be 24 x 7? (2) on one occasion my storage unit door got stuck and I wasnt able to close it...this was VERY inconvenient as I had to stick around for several hours before I was able to get authorization to move my stuff to another unit. This was a very labor intensive and time consuming task to move my stuff to another unit...on top of this, I was expected to move my stuff yet again back to my original unit when the door was repaired. I was expecting at least a free month of rent for this mishap caused by a defective door...nothing. Not even an apology. I definitely wasnt happy.
Great staff, easy to enter and exit facility, camera covered.
Great prices and very clean and organized!
The staff is helpful, the buildings are clean, and the gates always work.
Very Convenient. Very well managed.
Convenient, clean, friendly! I would definitely recommend it!!!
Clean