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Devon Self Storage
8008 S Congress Ave, Austin, TX 78745, United States
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Devon Self Storage

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An
Review №1

The General Manager, Steve Lyon, was a true joy to work with. He met all of our needs and is a very caring individual. Thank you for all of your help, Steve. Sincerely, Ann Moseley

Er
Review №2

Ricky and Steve set me up with a storage spot for my trailer and were so friendly and helpful. The facility is nice, secure and convenient. I’m so glad I found a spot here!

As
Review №3

This is a good spot with great people. Steve is fun to talk to and manages the place well. I definitely recommend this place for your storage needs.

An
Review №4

Rickey McBride was super accommodating!!! Absolutely amazing customer service and if I could give 10 stars I would!

P.
Review №5

I didnt get his name, but the employee who helped us is from Tennessee. He was courteous, helpful and friendly. He told us about restaurants & places to visit in Memphis while assisting us. He definitely gets 5 stars from me and my boyfriend today!

Al
Review №6

Left my vehicle with ease of mind behind, fast and friendly service and great price!

Je
Review №7

Safe. Secure. Incredibly friendly and helpful staff. Great experience!

Do
Review №8

Steve is willing to work with you. Good management.

Au
Review №9

Devon’s Self Storage was a life saver for me!! I waited a day before my move(bad idea) to try to rent a uhaul and the two men in the office helped me tremendously(unfortunately didn’t get there names)! There was some confusion with my uhaul reservation & they worked around the issues to still get me a truck for my move to where everything went smoothly!! Super thankful for finding this company and would so recommend them to anyone!

He
Review №10

Excellent service! Steve is very knowledgable and helpful. Great facility and staff.

Th
Review №11

Steve did a great job getting me set up with a lot for my truck today. I was offered a great discount for the first 3 months! Definitely recommend this place!

Jo
Review №12

Ricky and Steve are the best! So helpful and very fairly priced.

da
Review №13

Excellent service - Rickey and Steve are very helpful and personable.

Er
Review №14

This place is awesome! They stayed open late on a Saturday and waited on me! That’s means a lot and will definitely use them as my storage from now on

Sh
Review №15

Always excellent service. So friendly and never a bad experience. Highly recommend 😊

Om
Review №16

Rickey and Steve was very helpful with my needs Thanks guys!!

St
Review №17

Great service. Took his time to find the right fit for me. I needed to move out my house temporarily after pipes burst in the storms. Very happy customer.

Kr
Review №18

Very good experience! Great customer service, and good location.

Om
Review №19

Steve helped get some spaces I needed over the course of last year and this one. Steve is very helpful and professional. I recommend Devon storage because of Steves help.

Mi
Review №20

Super helpful! Great place!

Z
Review №21

Steve that runs the place is a true pro! Great service and attitude.

Br
Review №22

Ricky was super helpful and kind.

Al
Review №23

Good guy. Customer service A1. Thanks Steve!

Or
Review №24

Great service great rates

Ro
Review №25

Steve was exceptional!!! 100% would recommend. Beautiful facilities.

Ja
Review №26

Great customer service! Gigi was very helpful and answered all of our questions nicely and throughly.

Cl
Review №27

Steve and Frank were so kind from the start. I’m so happy I found them. They made my move out of Austin that much easier. Thank you again! Y’all are the best! I will definitely recommend you all to any and everyone.

Pa
Review №28

My experience here has been wonderful. The guys were so professional, friendly and helpful. They made it easy on me when searching for the best place to store my things. I would highly recommend using using Devon Self Storage.

am
Review №29

Frank was amazing from start to finish! He was very professional on the phone and when I showed up to look at the unit, he gave me the full run down and made the whole process quick and painless! I will definitely be sending friends and family to Frank!

jo
Review №30

I been leasing here for a while now and they have always help me.

Aa
Review №31

Steve took care of my brother with his needsfor his job unload time!!

Pa
Review №32

Was very helpful, and considerate. And was a relatively quick set up. He also helped me with getting a uhaul step by step.

Co
Review №33

Needed a last minute rental for vehicles Near downtown this was the easiest process for storage that I’ve had to do I highly recommend this particular business for vehicle storage and and or boat and RV storage quick drive to Hill country for motorcycle rides

Re
Review №34

Love it at my new storage unit is awesome the staff are real friendly and also mind their own business. They somehow managed the perfect balance of in your life and not

Br
Review №35

Steve’s great. Super accommodating and the facility looks really secure.

Fo
Review №36

Really nice facilities, and a space we felt safe leaving our RV.Steve was really friendly, and very helpful, including helping us back our RV out of a spot we got ourselves stuck in. If youre looking for a safe place with friendly, helpful staff, to store your stuff for cheap, look no further!

Pa
Review №37

Fast and easy to lease. Gigi was very helpful...

Ty
Review №38

Steve and Frank are a class act. This facility is very well managed and super clean. Very impressed with my overall experience with this facility. If you need storage or parking this is the spot to go to!

Ma
Review №39

Finalized the rental in minutes, great CS

Da
Review №40

Great service & follow up. Frank D. went above and beyond to make sure the sign on process was quick and easy. Two thumbs up.

Er
Review №41

After a terrible experience at Public Storage, I decided to give Devon Self Storage a try. I arrived today and spoke with Frank. He was very helpful and professional throughout the whole process of my visit. I ended up booking a unit on the spot, due to fair pricing and clean facilities. I would highly recommend this business.

Ch
Review №42

People sometime go in people things may it a homeless person, owner or Very nice.I love this place

La
Review №43

Worked with Steve and he was very accommodating. Worked with us for move in of our new RV. Called around to other places and he was only one that called me back.

Pa
Review №44

Amazing fast service! Frank and Steve are very friendly and helpful. I didn’t have any trouble moving in or selecting a storage unit to fit my needs. I would recommend this storage facility to anyone.

Bo
Review №45

New manager at this facility.His name is Steve and he is so helpful. He will help you in anyway possible to make your time spent useful. Extremely pleasant and knowledgeable about what it takes to get you what you need. Great experience!!!

Bl
Review №46

There is an employee name Frank who was helpful in every way. He walked us through the process and made it a breeze. As for storage itself they have some cameras through most of the facility. I was told they were going to get more cameras installed so they can have a better overview of the facility. The only concern is the that path for the parking storage have some holes. Other then that it looks like a place for the price.

Li
Review №47

Gentlemen here are very resourceful and attentive. I came in knowing exactly what I wanted and the staff here were able to find me a much more affordable deal! Very pleased with services! Highly recommend over all others!!

Br
Review №48

A great place to store your goods. The guys were kind, informative, and gave a heck of a deal. Would definitely come back for further storage needs 👍.

mi
Review №49

Frank D was a joy to work with. Extremely polite and service minded. Frank got me signed up and all set within 20 minutes of arriving. This is my second time with Devon Storage for a reason.

Ar
Review №50

Steve was incredibly helpful in getting us a second unit close to our current one. Moving is always stressful and it’s nice to have someone to ease your stress. Thanks Steve.

Ro
Review №51

This storage property has undergone new management and you can see the efforts. Amazing customer services, prices are reasonable, and I feel comfortable leaving my items here.

Ab
Review №52

Griselda was very professional and helpful.

Br
Review №53

The new property manager Steve is amazing. He is very knowledge and is willing to assist with all your moving needs. Highly suggest anyone looking to rent a unit or in need of moving supplies stop in and meet Steve. You will not be disappointed!

Me
Review №54

Amazing, fast and friendly customer service love how its all very secure and clean would definitely highly recomend Devon starge

Da
Review №55

Frank at Devon storage on south congress was the best! Super helpful and accommodating!

Ke
Review №56

Had a good experience leasing my storage unit. The manager Steve was super friendly and made the process super easy.

Ke
Review №57

Devon’s is awesome! They were understanding, efficient and helped me when my moving company could not! I would recommend them again and again.

RS
Review №58

I have rented five units here, 2 outdoor for my trucks and 3 indoor, for over six years now. I have tried several other storage places, and none of them compare to this one. Steve and Frank always greet me with a warm welcome, and they always jump at the chance to get me into a new unit when I need one. They also go above and beyond to make sure I have the type of unit I need, in the building I need it.

Tr
Review №59

Steven was wonderful. Great price. Great security! Highly recommend!!

St
Review №60

Since the new manager and his assistant has taken over all business interactions the experience has been a five star. Their attitudes and compassion for there customers has really turn that place around. JT & Steve you guys rock!!! I highly recommend this place for all of the above mentioned and prices! So my question is to whomever is reading this what are you wait for (CALL)!!!Thank,Steve Chamberlain

Ar
Review №61

The management team on site is pretty awesome. How ever the corporate side hike your rates up the longer you lease . Beware....if for some reason you miss payments . (I missed cause i was out of state working) You will be booted from the online payment option and you must pay in person. My storage went into auction and i was told to show in person or forfeit my belongings to the highest bidder days before. On top of your rent . you will have to pay at least $170.00. In late fees insurance and lein fee.

Er
Review №62

This place is the Best place Ive ever stored anything. I rented a Storage half the Month thru so that was Pro-rated then my next Month was free! That really helped with moving. I will re commend this place!

Sh
Review №63

If I remember correctly her name is Christina, she was amazing; she made the process very easy, and worked with us on what we needed. I really recommend this storage. I shopped around and price wise this was the best option.

``
Review №64

Stephen was super helpful and friendly. The check in process was quick and the unit was the perfect size and clean. Definitely recommend this place!

Ma
Review №65

Steve was easy to work with and had me setup with a new storage spot in no time. Excellent facility, excellent service!

Ch
Review №66

One of the easiest and most friendly experiences at a storage facility you will get. They dont try to up-sell or give you extra misc fees, they actually look at promotions to help you get a discount. Would recommend.

Me
Review №67

Awesome staff, great location and very secure.

Do
Review №68

Stephen was very professional and was able to work with me to get me exactly what I needed. I was unsure as to what size unit I would need but luckily he was able to show me a few different sizes and I was able to get the perfect one. Thanks for the help!

Ja
Review №69

Great guys, top notch service. Clean and well maintained units! Definitely the better choice in the area!!

Ch
Review №70

Got a Uhaul from here and the guy behind the desk was super nice and helped me out a lot. Steve I think? Anyways, Id highly recommend using Devons.

Kc
Review №71

The weekend before Christmas I was in a huge bind and had to quickly get a storage unit and the guys at Devons Self Storage went above and beyond to get me in a storage. I highly recommend anyone to stop by and get a unit. On top of the awesome service that I was given I feel 100% safe with their top of the line security system and quick access to the sub station right down the street. You guys are top notch and awesome group of people. Thank you for every thing yall have done for me as I move closer to 2nd monht there and dont plan on switching anytime soon!!!!!!

Su
Review №72

I had the best experience here. I was greeted at the door and received the best deal on my unit. Nice friendly staff.

Jo
Review №73

Frank and Steve are very helpful and they will square you away. Clean location with competitive rates.

Jo
Review №74

Great staff!!! ( Steve & Frank) w/convenient location

Je
Review №75

Awesome Customer service!!

La
Review №76

Buying the storage was easy, then they turned off my auto pay and kept calling me saying a payment was due. Theres a huge sign saying first month free and I never got it. Its sad I have to say that after having such a great experience with them before.See how much my view changed from the original review I left when I first bought the storage:Stephen made sure that all my needs are met. He was very personable and made me feel comfortable storing my belonings here. I wish that he was in the residence there so he could be there watching over all the units all the time. One thing that made me feel very comfortable is that he says hes actually watching the cameras and catches violations of the contracts people make. Perfect! I know my belonings are safe with him.

Ge
Review №77

JT in the office was great. Really enjoyed his high level of customer service. Great to deal with. Unfortunately we were approached by several people explaining the theft, and vandalism at this location. While we happened to be setting things up on a Sunday the police were next door chasing someone thru the connecting property. We did not feel comfortable leaving our items here for storage. It was the best part about the experience.

he
Review №78

Steve provided the best service at Devon self storage.

Au
Review №79

They went out of their way to take care of me when I needed outside vehicle units in a hurry. Staff was awesome.

Jo
Review №80

Stephen did a great job answering my questions. Great customer service!

c
Review №81

Steven helped me and he made the process quick and painless. Good prices.

Na
Review №82

Amazing customer service! Great deals!

re
Review №83

Highly recommend doing business with Steve! Very knowledgeable!

Ke
Review №84

Excellent service

Ga
Review №85

Great experience, friendly staff. Quick and easy process.

L
Review №86

Rented a UHAUL from this place and it was very quick and easy. Good prices.

Lu
Review №87

Great service Great prices Great people !

Da
Review №88

Great personal service. Attentive and caring

Me
Review №89

Staff was super friendly, and answered all questions I had.

To
Review №90

Great service and staff, have rented several units over the past 10 years and never had an issue. Units and property are well maintained.

An
Review №91

Great Customer Service! Great job Steve!

Sc
Review №92

Great staff, very knowledgeable and helpful. I like the improvements being done. Store on!

Mi
Review №93

I usually don’t write reviews but I had to give a shout out to the gentleman at this property, he was extremely professional and courteous, I felt I had known him for years, he certainly made me feel welcome and did a great job with a great price on my storage unit

Ta
Review №94

I had been looking around for a small 5x5 unit and evey where else id call Id get a really good deal then get there and they up the price, add fees, or make me have to buy one of their $20+ locks which $20 for a lock is ridiculous. So i went in and Jt i believe his name is gave me a GREAT price and made it to were i didnt have to pay again til January. Give it I went in Nov still so i was very happy about that since ive been having a hard time with my finances right now. So I recommend this place 10000%. 😀😀😀

De
Review №95

Before this was owned by Devon, the facilities were actually maintained. Now, there is a gigantic mudhole in the back that affects everyone driving into the back lot. Smh.

Ma
Review №96

The new management awesome people, there not pushy, the storage units nice and clean, they have on site insurance to purchase for your important items, management has giving Devon a new face lift and it looks good..

Ku
Review №97

I had a bad experience because of misinformation they tried to charge me more but Frank helped me and resolved problem. Thanks

JT
Review №98

Honest customer service and generally reliable !

P
Review №99

Good prices. Stephen at the front desk was very friendly.

jo
Review №100

I store my trailer here with no issues. Friendly staff and well lit area.

Information
21 Photos
100 Comments
4.7 Rating
  • Address:8008 S Congress Ave, Austin, TX 78745, United States
  • Site:https://devonselfstorage.com/self-storage/tx/austin/s-congress-ave//#/units?utm_source=GMB&utm_medium=organic
  • Phone:+1 512-813-9253
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • RV storage facility
  • Storage facility
  • Truck rental agency
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9am–5pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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