For the first time in my insurance buying life I actually feel like I have an ally. Melissa has been a blessing. Not only has she helped me find the best coverage she also saved me a lot of money. I left my previous agency for her and never looked back. I am a home, car and motorcycle owner and she offered a policy that made me feel much more protected. Shes also quick to respond to emails and calls. I never had to wait on her for a long extended time. Not only is she a good agent shes good people as well. She is a joy to chat with.
What can I say about Tyler Polk, other than he is awesome! He helped me arrange the perfect coverage for my family during a very difficult time for us. I highly recommend him for his high level of professionalism and wealth of knowledge.
I have 2 Auto policies, 1 Homeowners policy, Umbrella and Landlord with Fleming and Conway for at least 5 years now. They provide amazing customer service, even for the most specific and obscure questions. Melissa is ALWAYS responsive even during the latest snowstorm, where she quickly responded to let me know what my coverages were. With this many policies, and complexity, I need to know that I can talk to a human about complex questions and have a timely response. They also review my coverage with me annually to make sure that all the coverages and policies still make sense for my situation. I am grateful to have a partner for my insurance needs. Highly recommend.
Melissa Fleming and crew are always prompt to respond and do all they can to help! I highly recommend them!
I have never had a problem they couldnt resolve quickly and completely. Great experience.
I cannot say enough wonderful things about this agency. Not only are they knowledgeable, the are super responsive to my familys needs. I have both my auto and home owners insurance with them. They dont just sell me insurance. They consult with me to help me make decisions to best protect my cars and home. They truly are my partner. And even though I could not ask for more from my insurance agency, this agency is woman owned and woman run. The prospective that brings to the table is magnificent an invaluable.
Always responsive and reliable! Very helpful in recommending insurance solutions. Very compassionate and quick when handling claims
I came to them bc of my previous rates and to my surprise, what great rates for home and auto coverage!! Have always responded quickly to my concerns. A very professional group-very happy!
Kelly and Melissa are amazing agents as well as being good people. They truly care about their clients and their insurance needs. My company, Westwind Mortgage, has been referring clients to them for years with nothing but positive experiences. Stop shopping - you found it!
Very fast and professional at helping me with a question.
Good responsive agency.
Fleming and Conway agency personnel have always gone out of their way to provide exceptional customer service. They have also always been very price competitive. Anytime I have checked prices with other companies they have continued to provide the best coverage for the best price.Thank you for removing the stress and worry sometimes surrounding Auto and home insurance.
When ever i call they very friendly/ nice. What i in need for they take care of it and Im always satisfied. Thank you so much ms.Jennifer.💕💖💕
Melissa, Kelly and staff have been most helpful with any and all questions we have had. Very professional and punctual. We will gladly recommend their service and refer our contacts to them.Thank you for your service to the community.Darnell and Pauline Banks.
Melissa & Kelly and their team are top notch! Their service and professionalism is outstanding and personal. Our home & auto rates are very competitive, and we’ve been through a few claimed over the years which were handled very well and saved our behinds! Highly recommend them to anyone.
Very good agency, so much better than my last insurance co., much more responsive and knowledgeable. I was with my last co. 9 yrs, wish I found Fleming and Conway much earlier.
Top rate all the way and I switched to them when my previous insurance would not cover me for my part-time Uber/Lyft driving that I do on Sundays. They always return my calls and if I ever need something they take care of it. They also handle my renters insurance. Great team. Highly recommended!
Prompt friendly service, And they will call you back within 24 hours
Melissa Fleming genuinely cares for her clients and quickly responds to their requests. When we switched Allstate agents, she thoroughly reviewed our policies and corrected several errors that our last agent missed which in turn, saved us hundreds of dollars. Friendly, professional and capable — what more could you want?
I LOVE Kelly and Melissa! They have been such a blessing to my family and my business. I will never use another insurance agent.
Kelly and Melissa are proactive and always go above and beyond for both out personal policies as well as our company policies. The customer service is incredible
Great company!! I enjoy working with them! I can call at anytime and they are always available to answer my questions! They know the business, they are helpful, and they are kind and considerate with their clients. I would recommend them to anyone who needscar or house insurance!
Highly recommend this agency. Efficient and professional staff that provided me with the coverage I needed for my business. Wonderful people to work with.
Working with Tyler Palk has been a great experience. I was SO please with his service that I now have all my policies with Allstate. Tyler has been readily available, answered all my questions in a succinct manner and he never made me feel dumb when I asked a lot of questions. I always expect top notch care when I am purchasing a product. Tyler delivered!
Weve been with Fleming & Conway for a long long time. Great rates, great quotes, great staff and prompt response. From one of the partner, Ms. Kelly Conway, to her dedicated and very knowledgeable staff, in e.g., Jennifer, we know we can trust! And, in the insurance business in particular, trust is the key word! Strongly recommended!
I switched my insurance to Allstate when my old company refused to insure one of my sons who had gotten a couple of traffic tickets. That was a rude awakening, but I found Fleming and Conway who have been so very helpful. I have auto, home, and umbrella insurance with them, and I have been pleased with the helpfulness of their agents and their availability which is immediate with one phone call. Our family is pretty quiet and uneventful, but a couple of things have come up lately and they have always been able to make resolution as painless as possible. I would recommend the agency.
Immediate responses to my requests, often via email to save me time. When I need a detailed interaction they answer on the first ring and I have what I want within minutes. I wish they handled more than insurance! Lastly, when I have had difficult life changes, they were so calm and professional, it was easy to handle my business and move on with my new life. Cant think of any time they let me down.
Our company buys rental houses. Recently, we were going to closing on a house and realized we had forgotten to arrange for insurance. I met with Kelly immediately and within 30 minutes I had a new policy (effective the next day – our closing day) and knowledge on the different types of insurance needed for the various “stages” of business – renovation stage, renting stage and when unoccupied. I have used Fleming & Conway many times for my business and always recommend Kelly to anyone who needs insurance. We even refer them to our new tenants!
Melissa and team are always helpful, going above and beyond to make sure i have the best insurance at the best price, in addition to finding the answer to other related questions I have time to time. I love that they proactively contact me for reviews, and have recommendations that improve my sitting. Thanks Melissa!
This rating is for agent Amberley Holcomb specifically as she was my contact at this agency. She was incredible! Responsive, honest, interested in helping me find the best coverage for my situation and willing to tell me what I didnt need. She is awesome and Ill be using her for all my insurance needs moving forward!
The agents at Fleming and Conway are very professional and always available to her me when I need them. Thank you
Melissa, Kelly and the team are one of the best insurance agents I have ever dealt with. Our recent no fault accident left us with over $100k in auto damage, the driver was under insured it was a complicated high dollar claim that was handled with care and resolved above my expectation. I am very greatful for Melissa and Kelly holding my hand through the entire process, advocating behind the scenes and for that reason they have a client for life!
Great Customer Service. Been with this group for many years. Always prompt and courteous, efficient and professional, yet personable!
Great support when you have a claim... always responsive and friendly too. They provide us with personal and business insurance all at competitive prices. Happy to refer them and do so often.
Allstate is a great insurance company that will meet all of your needs. I can always depend on John to answer any questions that I may have. I always get a quick response and am very happy with them. I would definitely recommend them to family and friends. Very kind and attentive staff.
Fleming & Conway is the best P&C company I have ever worked with. They are quick to respond and impressively pro-active during claim processes. Highly recommend calling these ladies!
Having a real live agent to do business with is fabulous. Any time Ive had a question or request, these folks are wonderful
Very responsible, reliable and easy to work. I am so happy that I am with Allstate. Would always recommend.
Tyler Palk has been taking care of all our insurance policies and I could not be happier. He always gets back to me and he saved us money.
I had been with my former insurance company for 10+ years and was very hesitant to switch, but I’m so glad we changed over to Allstate! They are very personable and we are saving so much money on our auto insurance! I would recommend them to all my friends
I moved to Texas from Michigan back in 2014, and I was really hoping that I would find a good Allstate company like the one back home, and to my surprise, I did!! The first day that I called, they were very patience, and explained my options very clear. Thank you much!
Awesome customer service and experience every time I deal with anyone at this office. Melissa, Kelly & Amanda are great. If youre looking for a Alllstate agent look no further.
Very conscientious and professional - they dont treat you like a number!
Read what Robert Wien, our client, had to say about Our Agency and Allstate:I called Allstate for Roadside Assistance when my wife got a flat. It took about 45 minutes for them to get there. Due the delay, Allstate sent her a $25 gas card to ease the pain. Very classy! Also, your agency initiated my daughters auto claim, and Allstate had it resolved really fast.I am really happy with your Agency and Allstates Customer Service. First rate all the way! Thanks. Robert
Excellent customer service. Great at communicating.
Kelly Conway and her staff are always nice and very helpful.
So far my favorite INSURANCE Co, staff members that sometimes I deal with are amazing.
Wasnt very helpful.
Im so glad we found Fleming and Conway. They are super helpful and very accessible. Id recommend them completely.
They are very responsive and helpful. My questions always get answered with thoroughness and without delay.
They have always given me great discounts and service. Highly recommmend.
Fleming and Conway are extremely responsive and caring insurers. You are more than a number there and it provides me with great coverage and peace of mind.
This team has been so easy to work with and providing insurance for what we need and not paying for what we do not need. Great people!
Better than GEICO, great service until you need them I guess. General insurance provider. I pay and they give me the paper to drive.
Theyre like family.We love them,n pray for their every they touch
Great company! Quick response and at your service.
Great owners and staff that know their clients and takes good care of us😉
It is a good company I really like it and still have insurance with this company but the road assistant is not worth cuz I called for help about a week ago and I had two tires flat but they didnt shows up on the time and then I called my friends for help thanks a lot form my friends that they helped me out and I hope Allstate bring the changing about the Road assistant to make sure get the customer as soon is possible to fix the car to get the job back .
Fleming and Conway have a great team of helpful agents who answer my questions so promptly and thoroughly!
Have been with them for 6 years. They are great!
They are always available by phone or email and quick to give you the info you need. Always pleasant doing business with them.
Very friendly and always in touch about my policy. The kindness they show is something that is very rare nowadays. Ill stick with them forever.
I appreciate everything about these folks. If you gotta have insurance these are the people to get it from.
Melissa Fleming and Kelly Conway are great Allstate agents who have helped me get appropriate car and renters insurance. I will get homeowners insurance with them when I buy a home.
Responsive, proactive, professional, friendly. What more can I say?
Very professional agency. They always promptly respond to any of my requests.
Simply the best - I refer every one of my homebuyers to Fleming & Conway, and have my personal policy with them also!
Weve always gotten great service and responsiveness for our home, auto and business insurance needs.
They gave me a better rate than other companies for my auto insurance, and she laughs at all my jokes.
Melissa and her team are more than an insurance agency they are consultants. When our property was damaged they helped us develop a recovery strategy focusing on the party that caused the damage.David
Always helpful and very timely responses to any questions I have.
Great service and very affordable. Thank you.
Love Fleming and Conway. They are awesome!
Melissa, Kelly and group always take care of us!
Great service by Fleming & Conway! Reluctantly left when a competitor offered the same insurance coverage for 50% less.
Great staff and always attentive to our needs.
Friendly, proactive, helpful, responsive :)
Always answers the phone and helpful!
My question was answered during the first call. No runaround!
Kelly Conway is the best!
Great service
I bought it during the interview, the office is in far west, the price is reasonable, there is no claim, but the service is not bad.