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Service Direct
4413 Pack Saddle Pass, Austin, TX 78745, United States
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Service Direct

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Ma
Review №1

Be carful from this company .!!! ive been with them for a while and i just found out that they are a scam ! some leads are ok but i found out that they posted in a website an ad that they pay pepole 5$ to say that they are Valid costumers and ask for details from contractors but not to book the job ! when bringing this up to them they completely ignored me for it . i have proof of all this .. i asked to talk to a manager yet there was no call yet ! BE CERFULL THEY SCAM PEPOLE AND THEY PAY PEPOLE TO CALL AND ASK QUESTIANS ABOUT WORK SO THEY CAN CHARGE IT AS A LEAD !!!!!!!!!!!!!

Br
Review №2

When comparing Service Direct to other businesses that offer similar services, there is a huge downfall. Service direct bills you for phone calls that do not even last 30 seconds. Whether it be a wrong number, a hang-up, or a completely unrelated service that we do not offer, we still get charged for the “lead”. I understand the need to make money, but when your competitors who offer the same service will easily credit these false leads, why would we continue to give our business to you? After 2 years of being a loyal customer and continuously trying to get them to understand our dilemma, we have decided to part ways. With so many other companies to choose from they should try to be more customer service oriented.

di
Review №3

BEWARE of a company that doesnt pick up the phone and are unable to be contacted! everytime I have called. never spoke with anyone. They dont have an address on their website neither. BIG RED FLAG! For a company representing themselves as a pay per call company but cant actually pick up their own calls! RUN!

Ch
Review №4

I would highly recommend Service Direct. I have a small restoration business in Sacramento CA, and I was reluctant to use them because of my past experiences with other marketing companys. I have been able to reduce my marketing budget $1500 a month and I am getting leads from customers ready to start work. I am very happy with their service and again I would highly recommend them.

ER
Review №5

We love working with Service Direct! They have more than exceeded our expectations, and they are truly helping us to grow our business right now. We thought it would take a few weeks to see results, but we started getting good qualified phone leads within 2 days of the initial launch - would highly recommend!!

pa
Review №6

We have worked with Service Direct around a year now and found them to be the best. In the past we have worked with several other lead companies but the quality of the leads were poor and customer service was slow. The leads that we receive are usually larger in dollar amount and the scope of work is exactly what we can do. We found customer service and support to be excellent, pleasant and always eager to help us.Our sales has nearly doubled over the previous year.

Aa
Review №7

One of the best decisions weve made when looking for lead generation services. We worked closely with Nathan Clark during the beginning to get us all set up. Nathan was very patient with us as were a start-up company and had a few things to organize before being able to move forward. Once we were ready, he got us squared away and answered all our questions. After going live, we were then connected with Raquel Phillips who has also been great to work with. Shes been following up with us and helping us take our campaigns to the next level due to the great success weve had so far. The very first lead we received was so great that it actually covered the cost for the next 50 leads! If youre looking for online phone lead generation, Id highly recommend this company and their very friendly staff. Thank you Nathan, Raquel, and the rest of the ServiceDirect team!

Bi
Review №8

We worked with Service direct for more than a year we might have received 3 calls and ran one from them that was legit all the calls are looking for another company. We paid $ 100.00 a month plus the cost of the leads and paid the highest amount I believe it was 80 to 90 dollars a call. I finally got tired of paying for nothing and called to cancel. They then told me oh I see were we could have changed somethings to get you better results and ask me would you like to try it for another month so they can do some correction. I said sure if I dont have to pay, I mean you been taking hundreds of dollars from me for nothing all this time. They then put me on hold and said no we cant do that we have to use your (my) money to fix what we havent been doing all this time.

Sc
Review №9

BEWARE! We tried this company for a few months. Their business practices are dishonest. Tech support is difficult to acquire. They charge you for phantom leads. There are much better lead generating companies out there that charge a lot less and give you more qualified leads.

Mi
Review №10

Service Direct is great to work with! Brittany and Nathan have made the on-boarding progress simple and easy. The program itself brings in high quality leads and a simple portal to manage them. Highly recommend!

MI
Review №11

These guys are amazing, They will Make your phone ring off the hook,I close around 70-80%. Good Quality leads!!! 3-5 leads per day is awesome!!If you Get Warren Lentz as your Rep, He is fantastic! always answers questions and calls back Fast!Highly Recommend Service Direct!!!!

Di
Review №12

Dial One Sonshine Plumbing, Heating, A/C & Electrical Inc. would like to thank everyone on the team over at Service Direct for their continued support and service. You are all extremely professional and helpful whenever you are called upon which we value. If anyone out there is looking for a quality lead generation company please give these guys a call! Merry Christmas to all!Jonathan MarquezGeneral Manager

Ro
Review №13

This company is Awesome !!! I have used seven different lead generating companies since the inception of my business and have been bitterly disappointed. Service Direct changed that and has produced quality leads at a low price. With other companies I was converting 1 out of 12 leads with Service Direct Im converting 1 out of 3. THANK YOU Service Direct.

Ca
Review №14

We have been using them for about a year now. The phones started ringing immediately and they were good leads! You can also listen to all of the calls, and their customer support is VERY responsive. Id recommend them to anyone who wants to increase their business.

Br
Review №15

If you own a business and are looking for a top notch partner for your advertising and marketing to generate you top tier leads, call Service Direct right now. I was trapped in a cycle of using some huge nationally advertised companies that charged large amounts for poor to mediocre quality leads.I then called service direct and spoke with their sales team. After thoroughly explaining their process to me I decided to try their service. Best business decision Ive made in years!!After a very quick setup time they had everything live and running. A day or so later I got my first call, which instantly converted into a sale. And they didnt stop! It was like a light switch of buying customers was turned on and calling us directly.Over the past 6 months or so of using Service Direct I have been busier than we had ever dreamed possible.If you are trying to gain clients in an affordable manner and with a company that is rock solid and delivers what they promise, call these guys and gals today. I personally endorse and recommend them to my peers, in my industry across the country.Brian- Apex FencingAsheboro NC

Da
Review №16

We’ve dealt with many marketing services before, but service direct is one of the best. They are honest, resourceful and dedicated to helping small businesses succeed far and above their expectations. We recommend ServiceDirect to any business whether small or large!

Se
Review №17

I use Service Direct for my bath remodeling business and they have boosted my lead flow not only from a volume standpoint but our demo rate as well. Every lead we run is a qualified appointment allowing our reps to convert at a higher rate. And our rep Warren is quick to respond and works with us every day to better our campaign.

Ti
Review №18

Thrilled.When I first considered working with Service Direct I was a bit skeptical. Not because they gave me any reason to be, but because I was not sure about paying for leads that werent necessarily going to be sure sales. I have been with Service Direct for a week and a half now, and cannot begin to express how thrilled and satisfied I am with not only the volume of the leads, but the quality of the leads as well. They have exceeded my expectations beyond anything I couldve hoped for. Customer service is phenomenal, if I have any questions or concerns about particular leads that might not apply they are very flexible and work with you and are very fair in determining if the lead is valid or not. I would recommend this company to any service-based small business. Feel free to request me as a reference if you are skeptical or deciding whether or not to choose Service Direct. And no I dont work for service direct, this is an actual small business owners actual review.-Element Pest Control

Mi
Review №19

Ive worked with Service Direct (and their former company Contractor Marketing Pros) for the past 8 years and have had great success. I have had much better success with this type of program (pay be the lead generated) as opposed to an open PPC campaign. The ROI with this lead generator has been much better compared to the other internet lead generating tactics we have tried. The dashboard to manage the lead flow is user friendly and it s an easy process to request credits on invalid leads and we never really have a problem getting timely credits.

Si
Review №20

We have been using this lead service for 2 years now and had great success. We are extremely happy with the experience and results and plan on staying with them forever.

Jo
Review №21

I really am very thankful that I found this company. I started a air conditioning and heating businesses in Los Angeles January 2016. Having moved from the east coast to a very competive environment I was clueless of how to grow my business online. I paid and worked with several companies before that were expensive and yielded little results. Service direct has been very straight toward on our project and delivers quality leads in this very hot market place. We have been able to break into premium areas such as Malibu and Beverly Hills which has been amazing. We are defiantly reaching above our goals since starting with service direct June 2017. Thanks to the back end team who develop the campaigns and monitor daily.

Ru
Review №22

Fantastic company and business strategy. They are a LARGE importance to my company and its success.

Information
28 Photos
22 Comments
4.3 Rating
  • Address:4413 Pack Saddle Pass, Austin, TX 78745, United States
  • Site:https://servicedirect.com/
  • Phone:+1 877-978-1099
Categories
  • Advertising agency
  • Internet marketing service
  • Advertising service
  • Marketing agency
  • Software company
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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