Good company but we need a Your Pool Store here in New Lenox, IL

Terrible. One employee to serve all customers at thr time. I finally left after 10 minutes whi h could have gone a lot longer as employee was on the phone trying to figure out a customers instore credit on her phone

Helpful, but under staffed. Good prices on pool equipment.

Very quick, in and out with what I needed

Great experience. I am new to having a backyard pool as of 2020 and these folks were a great help. In different visits I worked with Allen, Ryan, Austin, and Jim. Got water tests every visit along with advice on pool treatments and chemicals. Consistently they seemed to offer just what was needed and were not trying to oversell me on things that werent necessary. The result was a clean, clear pool with no problems all summer long at a reasonable cost. My pool is now taken down for the season but I plan to have it back up again in 2021 and as long as nothing changes I will continue to go back to this Leslies location as well as recommend it to anyone else that I know who has a pool.Joel WolkBolingbrook, IL

Al was helpful and friendly

Went to two other competitors trying to seek help on my pool and hot tub. I just bought a house that has a pool and a hot tub and have never had either of them before. Everyone else sold me expensive chemicals that did not work. After a week of wasting money and time I finally decided to try another store. I explained my situation to Ryan about both my pool and spa. He tested my water and told me exactly what I needed to do and what to add. I was sold all the wrong chemicals everywhere else I went. He even took the time to explain to me how to close a pool too. I did exactly what he said and two days later both the pool and spa are at the perfect levels. Ryan is absolutely the best! Very knowledgeable kid and friendly and polite. I will be going back to see him from now on.

Disappointed with the Manager Jim. I had to return a pump, new in the box unopened. He rolled his eyes and stated there goes today. So I asked why, he said its a $1,000 return. So I politely told him when the tech came to install it he found what was wrong with the other one and recommended to fix it. So the Tech was knowledgeable and honest. Apparently Jim, has no idea on customer relations. However, there is another young man that works there, Ryan, awesome person!Ryans honesty and knowledge has given him solid integrity. Ill go back, but wont deal with Jim.Update, went back a day later to have water tested, made it to door, saw Jim, turned around and left.

The gentleman was talking to us about are problem within seconds. Compared to other pool stores, this has been the best visit to a pool store in ages. He knew exactly what we needed. It was a little expensive but if it works it will be money well spent.

Great service, Ryan took great care of us and helped us find items on sale. He was friendly and we will be visiting this location again soon.

A well stocked pool supplies store with knowledgeable staff!

Friendly and helpful staff

Low on everything..

Great service