The Senior Living market has a unique audience. Our Sitestaff partners deliver exceptional service and are truly an extension of our sales team. Each chat host is professional and they represent our organizations culture as if it was their own. The customer experience is seamless. Additionally, the administrative/account support is equally committed to helping us achieve our goals. Highly recommend

The team at SiteStaff have been extremely helpful and have worked to accommodate our office. This service has allowed our office to respond more efficiently and effectively to leads as they come in, which as resulted in more timely responses to inquires and filling in gaps in our schedule. Highly recommend!

SiteStaff has been a solid, reliable partner in providing live chat on our senior living community websites. Theyre quick to respond whenever weve had an issue, which is infrequent.

I handle marketing for a private medical office and my employer has been with SiteStaff for over five years. I cannot imagine working with another chat partner other than SiteStaff because they stay in close contact with us and are very careful with the information they share with online prospects. The chat service itself and the reps conducting the chats are unparalleled. If your business spends any significant portion its revenue on advertising to drive leads to your website, SiteStaff is a top-notch partner in helping you engage, harvest and convert those leads.

SiteStaff Chat is a wonderful service that has helped add value and functionality to my companys website. The SiteStaff team is great to work with, and my team has greatly benefitted from our partnership. I highly recommend SiteStaff to anyone looking to include chat-based features on their webpages and on social media.

Its a pleasure working with the SiteStaff team! Their customer service and the way they do business aligns well with my employers mission and values, making our partnership and its presentation to the greater community seamless. Their attention to analytics to make sure everything is working well and finding opportunities for improvement, as well as customization, is very much appreciated!

We have utilized Site Staff for several years now. They have an incredibly well run organization that understands plastic surgery well. They do an awesome job of intelligently discussing individual plastic surgery desires, which helps pave the way for us to book consultations with educated potential patients. We are a very happy Site Staff customer.

Connor has been awesome to work with. He is very diligent with our account and we are very pleased with everything that SiteStaff has done for our company!

Enjoy working with SiteStaff. Chats are in real time and they are focused on advancing the sale by scheduling tours. They are open to feedback and working together as a team.

The agents are trained to respond with empathy and respect. They convey a caring attitude even through a written chat. Clients appreciate chatting with a real human and not a bot. And, the team truly makes every effort to create a seamless experience for the user to become a customer.

SiteStaff is responsive to our needs and delivers personalized online chat services. We like that we can change the Knowledge Base for the chat hosts to keep the conversations fresh.

Sitestaff has been and continues to be a joy to work with! They are always happy to help whether it be changing a process entirely to slight modifications and everything in between. Their agents are empathetic, kind and extremely helpful. I feel they truly represent the kind of work ethic and dedication that everyone should strive for. Many thanks to each and every person that contributes to this awesome experience and I look forward to a happy future with continued growth and success together! BRAVO!

I have been very pleased with the service that Sitestaff has offered our company. Their team members are friendly, engaging and informative. They have been integral in providing our families and prospects a platform for open communication with up-to-date policy information as well as answers to questions delivered with empathy and compassion. Their team is professional, efficient and I unreservedly recommend them.

Jericho and his team at SiteStaff provide an efficient service to our firm. It is a great pleasure to work with a team of compassionate and like-minded individuals. They understand the firms needs as well as our client’s needs. We are very pleased with their services.Thank you SiteStaff!Stacey PowellDaniel & Associates

SiteStaff has been a great partner for us for managed live chat. Their hosts are professional and well-trained, and we dont get that call center quality. They have helped us close more sales.

SiteStaff has been a wonderful solution for Dial Senior Living. They handle our customers with such care and compassion and the handoff to our team is seamless. We are grateful for our partnership and would highly recommend them.

Wonderful service provider to work with! Theyre always on top of everything, respond very quickly – our business is in great hands!

Nice company to work with, great vision and great people. Highly recommended..

SiteStaff is a great partner. Ive worked with them for years and their service level, responsiveness and articulate team are TOP NOTCH!

I have worked with Site Staff for over five years and our conversion rates for lead/tour have significantly increased. Their chat reps are very caring and kind to our prospects and overall this company is a joy to work with!

Fantastic company to work with:1)Live chat converts 2)Their team is educated ; well trained; and right here in the USA 3)their management team responds to both critical and minor issues in a timely fashion 4)they care about your business 5) they continue to learn about your business so that the chat is an extension of your team.I highly recommend that it you have a website and visitors and your goal is to convert a greater number of visitors (more then SEO and PPC alone) into happy clients you speak with (or CHAT ) Sitestaff!

Genuine. Empathetic. Effective. On-brand. Thorough. Consistent. ... I cant sing SiteStaffs praises enough. SiteStaffs execution of their various functions truly elevates the live chat interaction altogether. Their individual operators are proactively empathetic, supportive, positive, and TRULY, TRULY present with our patients -- were in the dental industry (and serve lots & lots fearful patients). And their behind-the-scenes support -- from analytics reports to the accessibility of their staff -- is beyond helpful, to boot. Splicing SiteStaff into our patient-communication flow has not only improved our monthly conversions but has added depth to the patient-experience as well. Again... Cant sing their praises enough. THANK YOU, SITESTAFF!!!

The Team at SiteStaff are fantastic all around. The online chat reps truly care about those attempting to get in touch with and learn about your business. Delain, Michelle and Jonathan are a pleasure to work with - highly competent and responsive to your needs.SiteStaff will help any business that cares about an online presence extend their reach while increasing availability to their current and future customers. You simply cannot put a price on that.

Chris Claydon with Site Staff has been so helpful! We are very excited to be able to be there for our customers and answer their questions when we are not available. Cant wait to see how this helps us turn website visitors into actual customers!!

Our inquiries have gone up about 30 percent from our website. They’re able to have some type of interaction with the practice; there’s somebody talking to them, there’s a physical connection that they’re making. They’re getting an immediate answer to their questions and it’s lead to more consultations.Bottom line is, “How much more money am I going to make? Will I see an increase in revenue? Will my website be more effective? Can I convert more visitors?” And I’ve seen that through SiteStaff.All my clients care about is making more money. Can they make more money? Is it successful? And because I felt that way about it with my wife’s practice is the reason why I refer to my clients.

Chris Claydon cares about your business and will help your company provide excellent customer service even when you are not there! I highly recommend Site Staff and Chris to drive business to you!

As the CEO of VoiceFriend - a software company, we needed to add online chat capabilities to our corporate website. SiteStaffs ability to provide best in class technology and chat hosts has far exceeded our expectations. SiteStaff chat hosts are incredibly professional and quickly have become VoiceFriend subject matter experts. Our results with SiteStaff are impressive. We have gained additional leads and converted many into clients. If you are thinking of on-line chat, SiteStaff is definitely worth chatting with.

Its a great marketing tool to have a live person chat with prospects who engage with your website! When it comes to emotional buying decisions for your customers, Site Staff is a great investment!

SiteStaff has such a personalized approach to help visitors really engage at your website.

Chris Claydon and SiteStaff provide the professionalism to aid any business . I highly recommend him .