I order fireplace parts from AMI routinely and I find Stuart to be very efficient in getting our quotes, ETA and orders out. Parts always come on time. They hold our parts until our techs need them. AMI has proven to be a dependable vendor.

Excellent place for contractor needs. Not a retail store by any means but that’s how they offer great pricing.Do call ahead because people are in and out of the office and are weekday only construction company.

My fireplace is finally working as it should. The only reason I gave 3 stars is because of their employee Jamie, she has awful customer service and always seems to have taken as sour pill before going to work. However, the good news is their technician Jason. He is amazingly nice, kind, and seems to care about his customers. Whomever is in charge should commend him on his professionalism and work ethic. Thank you Jason for taking the time to explain to me the problem. Moreover, thank you Jason for fixing the problem. Great Job!

I work for a remodeling company in Denver and I just called and spoke with Reed to see if he could help me find a fireplace that would fit within some special limitations of my customers home. He was rude to the point that I couldnt even work through the details of my project. We dont buy fireplaces often but we have been purchasing from AMI for over ten years. I had a similar experience last time I called and I will not be calling them again.

Just spoke with Reed. Trying to establish a contact to purchase fireplaces. His attitude was condescending to the point I didnt continue conversation. Had previously worked with AMI and had no problems.

In an 18 wheeler good access. Address in good