I was searching for the perfect addition to our Mitsubishi family. I reached out to Jon S. at Max and told him what I was looking for. In less than a week he found the perfect car and even helped me find financing that matched our budget.

Scott and his whole team were absolutely amazing! Ive never had such pleasant and efficient car shopping experience before! They helped me decide on the 2022 mitsubishi outlander and I love it! Max Madsens Aurora Mitsubishi is the epitome of team work. Everyone from sales finance & maintenance are there to help you find your dream car with ease and leave with complete satisfaction. I will definitely be recommending friends and family to Max Madsen. Shoutout to Jimmy in sales he was awsome and so helpful!

Keep up the great customer service! Its always a pleasure working with them. Whether servicing my vehicle or buying a vehicle. Im a very satisfying cx 😊

Found Max Madsen on accident via an Ad that popped up on Facebook showing a very nice looking 2012 BMW 650i Convertible. Drove an hour to go see the car. The experience was wonderful. The car was ready and waiting. No surprises. We had even discussed my trade-in before I arrived. No pressure to buy the car. We were offered a very fair price on our trade-in. Financing was done online before going to the dealership and by the time we got there it was all approved and very competitive rate/terms. My wife and I have worked for car dealerships in our past careers and have bought many cars in our lifetime. We have seen a lot of scams and shady practices. I can safely say that this dealership and the staff and owner treat you like family. They care more about their image and their reputation than making money or selling cars. The overall experience was calm, relaxing, informative, and every step was explained and every question was answered. The car we purchased was in great condition, clean, serviced and inspected. Even after the sale, when I had questions about the car or my warranty they were quick to respond and continued to reassure me that I was a valued customer and I was a priority of theirs. Even if it is a far drive for you, I would highly recommend checking out Max Madsen for your next car. I think you will be pleasantly surprised.

I was shopping for a new car and was having problems finding one I was happy with. Went to MM as a last ditch effort before going with something I wasnt quite happy with, and found my car! Got a great deal and they have been really good with maintenance. Would def recommend!

I reached out to Jon on Thursday regarding the BEAUTIFUL Tesla Model 3 on the lot. He literally had me approved within the next few hours. We drove out from West Michigan on Saturday to pick it up. This was easily the best experience I have ever had at a dealership. I am not kidding. We came in, traded in our 2016 Kia Optima, test drove the Tesla, signed paperwork and were DONE. I swear less than 30 minutes and the car was ours, and that is including the time we took it for a quick test drive! Jon got me out from under the 18% interest we were paying on the Kia, and got us down to 5.8%. I am truly appreciative of the help and service we received. If I could give more stars, I would. Thank you all again for your wonderful service! I just wish now that you guys werent almost 4 hours away from home!

I have my car maintenance done at Max Madsen.Overall, happy with the experience.Comfortable waiting room.

I have bought several cars here and have always been treated very well. The no pressure sales approach makes it very easy to do business with.The service department is also very professional. I would recommend Max Madsen to anyone looking for a new or used car as well as for service.

I was not certain at the time I came into the showroom if I was ready to purchase a new vehicle, but John did not pressure me at all, just showing me what was available and information to purchase it. I really appreciated that and how easy he made it for me. I feel comfortable knowing Mitsubishi is close by and your service people and sales people have always been extremely helpful.

I feel when warranty work is being done or waiting on parts to be shipped in to a vehicle the owner should have access to a loaner car free of charge. Not a discount for a rental. Or offer rental reimbursement

Experience was easy even with the lack of inventory. Jimmy located the car I wanted and had it arrive the same day! What a great experience!

Jon was excellent to deal with and look forward to our new relationship with the Max Madsen family.

If I could give this place no stars I would. Their service center is a total disappointment. My Mitsubishi I Miev 2012 has a noise when I turn the air conditioner. The technician said that it was due to some napkins trapped on it. I tested the car before I left and still had the noise. The technician checked it again while giving me a bad attitude, found out that the supporting brackets for the compressor were broken. A more than $400 work. And after paying $152 for diagnostic, money that would not be adjusted if I decided to repair the car there, so it would be $550 for replacing some brackets. The service is terrible, the technician is rude, temperamental, and unprofessional. My car is still not fixed. Be warned if you have the unfortunate event of being attended by technician Robert Willard you’re in for an extremely bad experience. Service advisor, Meghan Brozenec, didn’t do anything to help me either.

The girl that helped me with everything was super kind and helpful at explaining everything to me and helping out

I am very happy with my purchase of a new Outlander. Jimmy is friendly and straightforward with sales. I knew what I was looking for and he listened as he tried to find a vehicle that would fit me with a good deal. It is greatly appreciated!

Meghan was exceptional. She was kind, courteous, professional and persistent which I appreciate. He communication with me over the telephone or via text message was excellent. She was great! Give her a raise.

The team pointed out some items I had completed on my last visit avoided me some unneeded work and costs. Trust is important when it comes to car maintenance. They have my trust.

Just purchased a 2017 Chrysler Pacifica and I couldnt be happier! We drove 2 1/2 hours to look at the van and with Jons help, along with his teammates, we found a perfect match for our growing family! It was well worth the drive!! Thank you guys for your time and fabulous work!! We love it!

Service is exceptional and they really know how to treat their customers!

Shady shady. They will change their offer if you decide to pay cash instead of finance through them. Deceitful, dishonest and practicing terrible ethics. The bait-and-switch, “let me ask my manager” game in full effect. AVOID AT ALL COSTS.

Gine Cielo was great to work with and Scott Grove added a wealth of information about our vehicle options and the technology behind the Outlander PHEV. No nonsense, knowledgeable work helped make the process of finalizing our selection and executing the purchase just as smooth as I could have imagined it to have been. Ive purchased many new cars in my days and this purchase process was the best. I also believe I just bought the best car Ive ever had and at a fair price.

Gino was so incredibly friendly, helpful, and thorough during the process of selling my car. I greatly appreciated working with him and hes a wonderful representation of the company. When I buy my next car I will definitely go to Max Medson Mitsubishi because of Gino!

Was looking to sell my vehicle and not purchase another. Tried carmax, tried carvana, didnt want to wait for a private sale. Used KBB instant offer and Gino at Max Madsen was the first to reply....quickly. After a few text messages and emails we had a deal (pending his inspection). I arrived the same day at our appointment time. Maybe 20 minutes later I was on my way with a check that was $1,500 more than the competition offered. A fair deal for both of us. Gino was great to deal with! Ill definitely be sharing his contact info with friends. Thanks Gino!

John, in car sales, is THE BEST. John asked me what I was in the market for and what kind of payment range I was comfortable with and then he worked magic and got me exactly what I asked for. He never tried to push me to spend more than I had said I wanted to spend and didn’t try to talk me into trying out vehicles that he knew I wouldn’t be interested in. Point is, John listens. I bought a Mitsubishi from here back in 2014 and the service was great back then so I came back this past weekend (August 2020) and the customer service was still great so you bet that in the future I’ll be back again! Thank you, John, for making my vehicle buying experience seamless!

Just had a recall repair and oil change completed at Max Madsen. I was pleased with the service. The waiting area was setup for distancing. They offered complimentary snacks and water and kept me informed of the status of my service work.Ill return!

Pick up and drop off was quick and all staff members were friendly. My only issue was that my driver window was extremely dirty with hand prints when it was returned. Besides that it was an easy going experience with minimal effort on my behalf which I enjoy!

They have good and prompt service. The service advisor was courteous. Just keep up the good work.

Service advisor was very pleasant

Excellent customer service, very friendly and professional. I have now purchased 2 cars from this dealership.

Great experience buying a car from Gino at Max Madsens Aurora Mitsubishi. We flew into town and enjoyed an easy transaction in the Chicago area. Very friendly and accommodating staff. Thanks for making the car buying process painless!

10/24/20 i am happy to say that today i helped my brother-in-law get his brand new 2019 Mitsubishi outlander sport. If i could give this dealer a 10 star i would Jon Schultz the sales guy was amazing he did everything in his power to make this deal work and also with the amazing help of Scott the owner he went over and beyond to make this happen for my brother-in-law. This will make it my 3rd time getting a vehicle here and every time its been a great experience. Thank u!!!

Have been doing business with this Dealership for more than a decade, purchasing several vehicles from them. Always a good experience at a fair price. The service department always takes good care of my vehicle at a reasonable price too.

Meghan was very kind, and helpful. She communicated effectively and kept me well informed. I was serviced in less than an hour.

A little over a year later, I finally remember to write a review. Can’t say enough kind things about how well I was treated. Mona and Scott were top notch after I found myself in a ready to explode car following an exploded sadillac. I didn’t experience any negative stereotypical car dealership mumbo jumbo and felt that they were on my side during the experience. Ended up with a solid car that is still running great. Thank you kindly and I know where I’ll be going when it is time for an upgrade.Cheers!

This visit was one of many. As a customer I have always been treated with courtesy and been made to feel important. Today I only needed an oil change. With this pandemic being a concern, I was advised of the number of customers in the waiting room and advised of other places I could wait. I am high risk so I greatly appreciated the options. I actually didnt have to wait long. Clean oil and a clean car!

Jimmy was beyond on is game as a salesman,Scott went out if his way to make us a great deal, we drove 4 hrs to buy on the dealers perceptions of great shape for used .Just WOW not often you get a far better deal than expected..Willing to make the trip on my next purchase all over again, these guys are straight, honest and know the product.Thanks to all at Max Madsen.. wish I could give 10 stars I would .. and Im a hard one to please let alone take the time to make a review.

My transmission went out, had my car back in 4 days. They kept me updated with the progress, couldnt be happier!

Great service, friendly not pushy sales people...pj

Best experience with a dealership. I didnt feel like I was in a slimy used car dealership and felt that every person working at the dealership, was on a mission for me, finding the best for me and not just pushing to sell me a car. They really do listen and do everything they can to help and I am SO happy with my car!!!

The service advisor took extra time to point out all the features of the iPhone connection and Bluetooth, and how to program the radio stations. How to make phone calls by talking.

Add $599 to the advertised price that you see - this isnt the standard IL Doc Fee, its straight into the dealers pocket. This is for a VIP Prep Package or something of that sort that Mad Madsens puts on top of ALL sales. Apparently, this is a mandatory fee for them to vacuum and put the car through a car wash. It was explained as a fee flat fee to make their vehicles ready for sale, such as ding and dent removal, scratch removal, brakes, oil changes, etc...The used van that I looked at had pitted rotors which indicates they need replacing, the body was scratched on nearly every panel, in a couple spots (about 3 radial) the paint was completely peeled and repaired with some matte black paste. They couldnt explain the fee after that.3 Stars for the clean facility, having the vehicle ready upon arrival, and follow up (I called after).Something also struck me when going over pricing of their van, which was sitting on the lot for over 3 months, priced at $10K. The salesman said hes confident itll sell because its tax time. He pointed in a general direction and said the low income people there will be looking to buy as they get their income taxes. Wow! I guess only low income look at $10K cars. I dont know anyone who wakes up everyday and dresses up to go sell Mitsubishis, but if I did, I wouldnt consider them high income nor label them low income.I think the salesguy said he drove a fully loaded 2018 Outlander Sport. LMAO. Definitely a high roller.Edit: They claim confusion. Perhaps its poor record keeping or inept records checking. Adding a photo of the van from their site with their advertised price. Advertised as $10K, no mention of a mandatory $599 fee. If its mandatory and it goes to your business, its the price.

Our Sales Manager John Schulz was extremely knowledgeable and professional through out the whole transaction. We were extremely satisfied with our 2019 Mitsubishi Outlander. Mrs. Taylor

The customer service was very professional.

Gino Cielo was very personable, friendly and cooperative. Nice to do business with!

Gino, was great to work with. Had vehicle ready, washed and cleaned for test drive. Smooth transaction on sale and found a new car dealer that was upfront, honest and transparent.

Arrogant and rude salesmen as if theyre doing me any favors. One step into this place and youre looked at as if youre not welcome. Definitely not a friendly vibe at this location.

I went for in oil change and they gave me a fixed price. Then they told me that the coupon I had was not the right oil. the employee told me this conveniently after they did the service. The service manager was condescending and snarky towards one of family members. I would not recommend going here.

Scott and Steve were awesome! Asked all the right questions to narrow down my choice of vehicle. Explained everything about the cars well. Very easy, straight forward purchase. So happy with the Outlander I chose!

Bought a vehicle on March 4, Jonathan was my sales person, couldnt have gone any smoother. Very happy with my experience, thank you again.

For those who want the quick review: I had a wonderful experience with my purchases at Max Madsen Mitsubishi in Aurora. I highly recommend purchasing your next vehicle from this location. Ask for Mona she will make sure you are taken care of and is a pleasure to work with.Long review: I went in after a day of looking at vehicles in the area with my Wife, 8 year old sister, toddler daughter, and new born infant. I was greeted right away by Mona who is a joy. She made us feel comfortable and treated us like family. I explained to her exactly what vehicle and trim I wanted( new 2019 Outlander LE). I had already done my research on the prices and knew exactly what they went for. I was very pleased with the negotiations, Mona and her manager gave us a great price. We then got in to my current vehicles trade in negotiation, I knew exactly what my vehicle was worth. They gave me a great offer on my trade in and we had a deal. All of this happened very quickly with out any delays, Mona never tried to oversell us on any junk. I was so happy with the experience we went back a few days later to trade in my other truck for another new Outlander for my wife. In both transactions we felt very comfortable and to be honest it was the only time ever dealing with a dealer that I did not feel like I was being ripped off or oversold. The Wife and I are very happy with out Outlanders, we are going to be long time clients of them and would recommend coming here and with Mona.The dealer itself is very clean they had donuts, cookies, snacks, and waters. They have a kids play room with various toys.

Bought a Lexus Rc 350 that had been in accident was never told also the brakes where almost gone and the motor had a back fire when I was going to slow down. Mind you the car had 30000 miles on it so in my mind no need to check. I brought it back to them and ask them if they would honor fixing the brakes and there shop guy and owner denied that there was an issue. I haven’t bought a car in a while up to that point and I trusted them to be a reputable dealer however in my experience I feel taken advantage of and saw all they cared about was my money. I would never recommend these guys for anything. Be Leary of there Business practices not once did I meet any sale company in Chicago I felt so taken advantage by. I give them a negative 5 star. ⭐️

On July 3, 2020 Max Madsens Aurora Mitsubishi service department did an excellent job of performing an oil change and complete check up on my 2017 Outlander Sport! I very highly recommend this dealership! Although I did not have one, I was offered a coupon to reduce the charge for the service! I certainly appreciated the favor! My car was also washed and returned to me in sparkling clean condition! I am very thankful for the wonderful care my car receives at Max Madsens Aurora Mitsubishi!!Sincerely,Mary Hawkins, Waukegan, Illinois

I had a dishonest and poor customer experience at Max Madsens with Jon Schulz. I bought a 2012 Subaru Outback. Discussing this vehicle, he told me the brakes had about 50% of their life left, and on a used car they wouldnt replace them unless they were in dire need of replacing. Makes sense. I took a Subaru dealership for a service a week or two later and discovered the brakes measured at 2mm left (not estimated) – dangerously low. Now, the issue isnt that a used car needed some work. In fact, I would have still bought the car knowing I needed to fix them! But I would have driven this car to Seattle on brakes that could have failed me. I contacted Jon about this and he told me the Subaru dealer was trying to sell me new brakes (projection, perhaps? Either way yet another repair shop confirmed this) and when presented the official, written documentation of brake measurement, told me it wouldnt be fair to make any changes to our deal since we were both operating under the knowledge of the mechanical inspection at the time. My question is, are the mechanics at Max Madsens unable to determine the difference between safe and unsafe brakes? What else wouldnt they catch? Additionally, I never once received something so simple as an apology. Instead, Jon decided to blame their mechanics and myself for accepting this deal. The petty smallness of blaming others (including the customer) is really what put this over the line as a terrible experience. $800 extra needed to go into this car to make it safe to drive.Edit to respond to Todd: Hey Todd, I CCd you on my communications with Jon two weeks ago. Whys it take posting on social media to get a response? Do you read your emails? Lets be clear about a pre purchase inspection. It shouldnt be my (or anyone elses) responsibility to confirm you or your mechanics can be truthful or accurate. The pre purchase mechanic noted they were low but stopped short of actually measuring. Finally, if youll read what I wrote, after the authorized Subaru technician measured them at 2mm post purchase, I took it to yet another mechanic (the one my family always uses) who confirmed this measurement.

Purchased a used vehicle here today. We love the car! Got a great deal and staff and management handled everything efficiently and professionally. Would highly recommend!

Service with a smile. Great place, clean and welcoming.

Update 9/18/31Another service at Max Madsen. As always the service personnel Tony and Meghan were friendly and just get the job done. Comfortable waiting room too. I always recommend this dealer to others!Went into Max Madsen today for my usual oil change and tire rotation. Everything was handled professionally by the young lady I dealt with. This is my second Mirage, and my experiences with both Max Madsen dealers (my original dealer is closed) has been positive. 68,000+ on my 2018 Mirage and my experiences with this car and the dealer have been trouble-free with no hassles. Great car and dealer!

I like that they washed my car. It was (and still is) sparkling clean on the outside.

Worked with Gino Cielo on KBB cash offer for our car. Gino was friendly, straightforward and professional in handling the transaction. He did an awesome job and provided a great dealership experience.

I had quick, excellent & efficient service! Very pleased with my experience. They took great care of me & I couldn’t be happier with my vehicle purchase! I recommend them to all my family, friends and anyone looking for great customer service and a fair deal.

Car looked and felt great!

Tony Derka, he did a great job to get me happy. Thank you man, you proved that people at MaxMadsen Aurora, they care about their customers.

As good as it gets

As expected, I received outstanding service. Everyone I dealt with was polite. I was in and out in a reasonable amount of time.

Gino was very professional. I was extremely satisfied with the transaction

When you come in to Max Madsen mitsubishi asking Scott. No pressure too bye car now with good deals ?! Like another dealer. Very professional! And Friendly ! Tanks!

Thank you guys so much especially Steve Mule great customer service......

We had a fantastic experience with Mona! She was very accommodating and was able to help us get what we were looking for. She got us our car with no hassles. If you buy from here, ask for Mona!

John in service is very attentive & Im pleased how Im treated as a customer.

Got a great deal on a 2016 Rav 4. Fair price, no haggling and the sales guy (Brad) was super friendly and never pressured me. Helped me through the whole process with a smile. He was great!

Just bought a new car and Wes was awesome. Such a nice experience for car shopping. Not my favorite thing to do. But this was a nice experience. Wes listened to what we were looking for and we are really happy with our purchase. And this outfit follows up with great customer service and always is there to help with any questions. Thank you Wes and team.

THESE GUYS KNOW WHAT THEY’RE DOING!!!

Applied to see if I qualified for a brand new Eclipse cross. They were very responsive to me as a perspective customer but apparently they couldn’t get a bank to finance me and I never heard from them after they ran my credit. I called and emailed Brad to obtain the credit report they ran and never got a response. I didn’t know I wasn’t qualified to finance until over a month later when they sent a “touch base” email. So, note to prospective buyers...all customer service goes out the door once they find out you don’t qualify for a vehicle. Want a good dealership? Check out Continental Mitsubishi. Got the same make model and trim for an even lower price and a bank that would finance me without breaking my car note budget.

The staff was friendly and explained the work being done well to me. Very grateful for the speed of the work being done too.

This is one of the worst dealerships Ive ever been to in my life. Walked inside and was hit with disrespect and a very unprofessional sales person. Ill never recommend this dealership to anyone.

I got a Mazda Miata in September for my birthday, I love every part of it !!! Jorge Maldonado helped me out with everything a needed to know. He speaks Spanish so that was great too. Thanks a lot !! I recommend this place 👍

Service writer was very helpful. A great reason to come here.

Big lot, organized.

Great service that is respectful and friendly Explained everything very well.

Went in with a friend who needed a car and it was the easiest buying experience we had ever sat thru. Mona was the salesperson and with her help it was an extremely fast and efficient transaction. Friendly staff at every turn, and ready to answer all our questions! Good selection, extended warranty offered, and great people. Highly recommended!

I bought a Mitsubishi Outlander Sport in 2012 and another one in 2016 from Max Madsen. I’ve recommended them and Mitsubishi countless times. After my most recent experience, I’ll be taking my business elsewhere when I’m in the market for a new car next. I’m not sure what’s going on, but there is a stark contrast in the customer service now as compared to my previous experiences. The actual service performed on my vehicle was excellent, but I was disappointed in my interactions with staff. I’m certain it’s been tough times at dealers due to COVID, so I suppose losing another customer isn’t a big deal. Too bad for me, I guess.

It was a pleasure working with Mona ! Great customer service! She made my experience there easy and stress free, buying a car can be extremely stressful but she talked me through everything step by step and helped me through it until we came to a deal that worked for everyone !

Went in for a checkup, left with a brand-new car! Brad walked me through the new model, all the changes and improvements, always trying to make sure to point out the value points of this trade. He also helped me get a great deal on my used car, and the best leasing option for the new one. Hats off to Mike as well, for helping with the financial details. Will definitely become my go-to dealer from now on. Highly recommended.

We have purchased three Outlanders from Max Madsen over the last decade. In each instance, the salespersons and managers were professional and easy to work with. Id highly recommend giving them business and the Outlanders weve had have been outstanding on gas mileage and reliability.

Updated review... I was there over the weekend. Ending up purchasing a 2022 Outlander! Beyond excited. My new sales guy is Jimmy.Previously it had been AJ. Did I mention this is my 3rd Mitsubishi from Max Madsen?Jimmy had no way of knowing my history with MM. He was friendly, kind, not pushy or a fast talker. I was in there maybe an hour after my test drive. (my test drive was alone)They are still following Covid 19 guidelines. Anyhow 1,2,3, and I was on the my way home. Thats what I love about Max Madsen Dealership. From the salesman, finance guy, to serviceman. Nothing but stellar customer service. They truly treat you like family.I am a true and loyal fan of Max Madsen till the end.Started out in Downers Grove to now here in Aurora!Welcoming, fast, and professional. Can you trust their service? Absolutely!My service advisor is John, whom I made my appointment with. What I can appreciate most is, how he takes that extra minute to explain things. From what is routine and needed, to cost of the service. This is my 2nd Mitsubishi from Max Madsen, and I have never been not satisfied. I get into my car and it feels and sounds like its brand new again.#TeamMadsen all the way!Btw.... All were following Covid 19 safety guidelines. One can certainly appreciate this.

One of the best car buying experience, as a cash buyer I ever had in my whole entire life. Jimmy, my sale representative walk me through the whole process without any hassle. Great staff and excellent service. I will go back there again and for sure, I recommend this dealership to all!

I was blown away by how WONDERFUL Jim Miller was as my salesman. Talk about going above an beyond! He did everything in his power to help me trade in my Equinox for a used Explorer that I was in love with. He was knowledgeable, caring and so tentative even with my kids! Great smile and so helpful! I did not feel like I was buying a car with him, more like hanging out with a friend. I also got to experience how great Jon Schulz in financing was. Not only did Jon work some AWESOME magic, he was quick, and very understanding with our situation! I STRONGLY recommend these gentlemen as well as this dealership! They really work hard and making sure their customers are happy! I know I sure am! PS - if you can avoid Ken in finance - please do. Not so nice!

Gino Cielo was fantastic to work with. Made selling our used vehicle a breeze even in the midst of the pandemic.

Herman was fantastic! Very friendly, very knowledgeable, and not pushy at all. Financing didnt take long either. In fact, this was one of the fastest and easiest car purchases Ive made. The price was fair and transparent and they didnt tack on any ridiculous fees like some other dealerships. All in all Im very happy with this experience!

I took my car last Saturday and the service team did a great job with my vehicle while still maintaining COVID-19 guidelines. Thanks.

I got a great deal today by the help of Herman Vasquez and the management. Thank you so much for everything and for making things happen for me. God bless you!

I had a great experience getting my car a couple days ago.I was helped by Ryan Clark. He was very nice, funny, personable and he wasnt pushy. The process was very easy. I told him what i wanted and he found me a car quickly, I test drove the car, and I was sold. Before we even got out of the car he was outside waiting for us which seems kind of odd but then again at least he was paying attention and was ready to help. Great customer service, if you go to Max Madsens Aurora Mitsubishi, I highly recommend Ryan.

Great customer service. John Madsen was wonderful . I had received a tour of the place since that was the first time in the facility. Recommended this place for service .

I walked in just to get information about some of their cars. I wasn’t expecting to buy. A young man named Brad York showed me around and told me about some of their best deals. I found a car I liked but not for the price I could afford. Brad spent 3 hours with me going back and forth with the managers and found me a price and financing I could work with. He went above and beyond to make me feel welcome, find the right car, and he fought for me on a reasonable price. The location is great but I would definitely ask for Brad York. He is professional and has the buyers interests in mind. I walked out with an amazing car at a great price.

It was a wonderful experience. My husband and I would recommend them to anyone. Our sales person Mona was amazing.

The service here is great. Price is a bit up there but you get what you pay for.

I came to the lot it, I was amazed by the large number of vehicles in the lot. Once inside, the environment was professional yet very friendly and relaxing. My sales rep. Ryan, was extremely energetic. He really took the time to make me feel comfortable and understand the buying process. He worked with me and his manager to get me into a price in my range and the vehicle I had my eyes on. I greatly appreciate their service, professionalism and friendliness. I will highly recommend to anyone searching for a car.

I was very impressed with this Mitsubishi dealership. It was so big with an even bigger car selection.As soon as we were walking in, we were immediately welcomed and assisted by Herman. This was my first car buying experience at a dealer and Im glad he was the one to help me. He was able to answer all of my questions thoroughly, was very kind, and he was not pushy to make a sale like most salesmen would be. Im so happy to have given Herman my time and sale yesterday.The far drive to Aurora was worth it and I walked out with the car I had set my eyes on with a great deal from Herman. I would recommend this dealership and specifically Herman to anyone. Thank you for taking care of me.

I had an appointment at 8:00am was taken in early and they took care of everything I needed and I didnt wait that long. They are a very well run dealership, I was impressed with my service.

Very helpful and prompt when it came to dealing with our vehicle.

I have purchased two vehicles from Max Madden.Both purchases were relatively simple. The sales reps we worked with were pleasant, friendly and informative. All of the personnel that we have encountered here have been the same.Both of the vehicles have been pleasingly more than expected. Roomy, gas efficient, peppy and loaded with options.It is a pleasant place to purchase a vehicle.