Ron is great, very thorough and professional. He is also very personable and takes time to explain things if I have a question. Great guy
I’m not sure of the gentleman’s name that came out to my service call but talk about a great guy. Very professional, courteous, and helpful. He took the time to show me everything he did and answer any questions I could’ve had about what was going on. He’s a definite asset to your company, top notch.
Oh my gosh, I am shocked at how professional and prompt Orkin is! We have become so accustomed to poor service these days.... well, Orkin is bringing quality service back in style again! I cant say enough good things about my technician, OLIVER! That man deserves a raise! He goes above and beyond.... and that is a rare quality that is found few and far between. Thank you!!
Oliver was absolutely great! He was on time and very knowledgeable. He went over everything in detail and was ready to answer any questions I had. He also had another team member with him that he was training who was very pleasant. I am very pleased!!Thank you Orkin!
Orkin does a fine job. Their technician, Kevin Belval, is very thorough.
Henry did an excellent job explaining the treatment. He was very knowledgeable and friendly. We have no more mice or flying ant problems.
The treatment was for Mosquitoes and Ticks but we were told it would also be effective against Hornets and wasps.Oliver Rowe was friendly, very easy to talk to and also knowledgeable about the work he was here to perform, which made me feel that we had chosen well. We have used other pest services before and have been trying to find the right one for our needs and this first visit went a long way in making us believe our search might be over.I did have to reach out to the main office to clarify our payment options which was slightly different to what I read on the Service Agreement Oliver handed us, but that was all sorted and it even included the $50 discount for two back to back rescheduled appointments we were promised, so Im in a positive frame of mind about the whole experience.Thanks Orkin
Oliver came within the given time frame. Great communication. Was very friendly and explained everything he was doing. Would highly recommend.
I called orkin to help with my mice problem. I wanted them to come out to my property and just LOOK before doing anything. They convinced me to let them just treat the problem before just looking. Big mistake. The tech did almost nothing. He sealed nothing. When I spoke to orkin on the phone I told them my problem areas and was assured they would be able to fix them. When the tech arrived they said it was to big of an issue to fix. The exact reason I wanted them to look first. A month later still having issues with mice. And orkin didnt fix any of the spots they were getting in which would be the corners of my house. Im glad that I cancelled my program considering all they did was put 2 glue traps in the attic. DO NOT use them for mice! They have literally no idea what to look for entry point wise. Not to mention they only fix small holes. Added picture of one of the places they didnt fix. Also the glue traps were found flipped over in the attic rendering them useless...Guess the tech didnt know how to properly put a glue trap down.
When I called to schedule the service the customer service woman was so professional, pleasant, and friendly as was our technician Kevin! We were so happy he was here the next day! Kevin also made it easy for me by sending me my contract by email and allowing me to fill it out and email it back because I work in a hospital and couldnt take time off to be there when he came! He also took the time to further explain the whole process! After having the yard sprayed we barely have noticed any mosquitos at all and it has made our yard a happy place and before it was totally unbearable for us and our dog; my husband and I have not seen this many mosquitos in all of our 50+ years! I also want to mention that we were so thrilled that the service was very affordable! Thank you Orkin! Michelle and Jay in New Hampshire
Well qualified and courteous techs providing regular service over six years has kept my home free of pests and damaging insects. We have enjoyed our relationship with the service technicians and never hesitate to recommend Orkin.
Our Orkin Pest control representatives Henry was/is phenomenal. He took his time and explained to me how the pest and termite control process works and was very kind and helpful. I will highly recommend Orkin because of Henry quality of service and attention to details when helping his clients. Thank you Henry for what you do and keep up the excellent work.
Orkin goes to great lengths to keep me aware of rescheduling, arrival and service. It’s nice to be able to enjoy our outdoor space. Highly recommended!
Orkin tech did great job of explaining the process he used to eliminate our bee infestation! He was extremely professional and answered all our questions! Took his time to access the situation and hopefully the bees will be gone in few days!! If not he quarantees to return!! Thankful for his attention to problem!!
Oliver was wonderful. He explained fully what was going to happen and why. He patiently answered my remaining few questions. Very professional. We felt that we were being well taken care of.
The inspector was willing to call and speak with me while I was working and did a complete inspection of the house and began treatment.
Have been using Orkin for two years and have had great results. We can enjoy our yard again! And they have helped control an ant problem we had, as well as some mice in the basement. Thank you Orkin!
Ronald is so nice and professional. He comes in and gets the job done while also being personable.
The technician Henry who serviced my property was very knowledgeable and respectful, wore all protective gear, pointed out signs of pests and answered all my questions.
The technician I had in southern NH was great. Text alerts for status of service tba arrivals and reminders. Very happy with service.
I’m very happy about my first treatment from Orkin! The tech Henry was so nice and knowledgeable about the issues at hand and he helped ease my worries! I’m really looking forward to his next visit!
Orkin was on time and professional. Our local inspector was truly friendly and very well spoken. Would highly recommend.
Made initial appointment a week out and then 3 days later get a call that they cannot make original appointment and offered new appointment 10 days later latter than first.
Friendly and personable, very inviting to answer questions or concerns we might have had.
The tech showed up on time and was very professional. He, Adam explained everything before he began and I walked around with him. We had a great discussion on pest control and responsibilities.
Curtis inspected and treated potential areas in this older home that would permit spiders, ants and seasonal mice entrance from nearby woods. Thank you Curtis.
Very good service today from Brian took care of all the issues we spoke about, very satisfied
Great tech. Only schedule issues. Days and times change at last minute and sometimes without notice.
Henry the technician was terrific what a nice man and he was very patient with me.
Ron, my ORKIN ant whisperer, showed up on time and outlined his approach to solve my problem. His expectations of success and his explanations demystified ant management and gave me confidence he will eliminate the infestation.
Despite being short staffed and having to service many clients, the branch manager personally came out to service our home. Orkin’s dedication to customer service and excellence is why we have chosen to remain with them for over 10 years through multiple homes and states. Thank you again!
Update: Orkin has agreed to call me to schedule appointments, and they did just that for the last inspection. I still did not receive an email to schedule an appointment, and the tech said that they did some investigating in their computer system and found an account based setting that may be the issue. They corrected the setting, and now Im waiting to see if this change resolves the problem. Im giving them another star for putting in the effort to track this issue down and for calling to schedule the last appointment. Hopefully this issue will be resolved for the next appointment. Kudos to the tech again for trying to get this issue resolved.Orkin has always provided good service, meaning that my house hasnt been eaten by termites, however, their scheduling is worse than horrible. Over the past years, Ive had techs show up with no advance notice. Ive received cards in the mail saying when they are supposed to show up, and they dont show up, then they show up on a different random day. They never call to set up an appointment. They sometimes claim they sent an email with a date, but Ive never received one regarding scheduling. I always receive the inspection reports via email though, so they clearly have my correct email address.This is the only company that Ive done business with where they feel like they can just show up whenever they feel like with no regard for my schedule or anything else.After years of putting up with this, Ive decided that the next time this happens, I will take my business elsewhere, and I was very clear about this to the tech.The tech was professional in every way, he understood my issue and handled it gracefully, so kudos to the tech.
First time homeowner. First time home problems. I really didnt know what to expect let alone the process it was going to take.The receptionist was very helpful and kind. I had someone out at my home by the next day.The gentleman who came to my house was very professional. I definitely recommend them.
Very professional and showed up on time. Thorough assessment and home was treated on the same day. Very happy with the service
The representatives were knowledgeable and answered all of the questions I had. He was very nice and explained the treatment plan clearly. I would recommend them.
We love our Orkin representative! No matter what I ask him about, he always has the answers and offers wonderful advice!
Oliver is extremely knowledgeable and professional. This is a very well run business
Andrew was prompt, professional, and even ran back inside to kill wasps that were activated by the service call! Best exterminator I’ve had in years. I’m so happy we switched to Orkin.
We have used Orkin for termite protection for over 5 years, started using the tick/mosquito treatment last year and never saw 1 tick on any of our animals or in the house. The mosquito population in our yard was almost nonexistent. The techs are friendly, professional and always knock before doing anything. We have been SO pleased with their service
Adam was very helpful and professional. I am very happy with his service and will continue to use Orchin. M
The Tech arrived on time and was knowledgeable. Will use again as services are needed.
I was extremely surprised at the results. Everyone in my neighborhood has mice, lots of mice. I dont. The problem was my garage. Overrun. Now I keep birdseed in open containers and not a mouse to be found. All the better made mouse traps I set up have been unused this winter. I got rid of the glue traps because I thought them to be cruel. And my service tech has been great. I truly wasnt expecting much of a result.
They are outstanding. Our representative, Ron, is so dedicated, knowledgeable, friendly and punctual you can’t ask for better service. Great company and our home is in fabulous condition.
We have used Orkin for many years and have always had a very good experience. This year, however, has not been as good. First, we received email and text confirmation that out appt was Friday, May 21, but no one ever showed up...when I called, they said the appointment was actually may 29? When they came on the 29th, it was raining, so he couldn’t use the normal perimeter spray for the roofline and base for hornet prevention. He had a powder he dusted in certain places...?! I hardly think that will be effective? I will be interested to see how much we are charged....
Our tech was on time, polite, knowledgeable and adhered to regulations for ppe and social distancing. While he couldn’t immediately take care of the issue he did all he could and scheduled a follow up for this Friday. We couldn’t be more pleased with this service.
Ryan was very informative when asked questions and very genuine.As far as the product let’s wait and see.
I’ve used Orkin as a maintenance tool for pests given I have a 150 year old home. They always do a great job. Definitely recommend
Orkin does a good job at coming out at regularly scheduled intervals and keeping our mouse problem under control. We had a small issue with seeing mouse droppings between visits but our tech Ryan contacted us quickly to allay our concerns. He’s very respectful of our home space and leaves things just as he found them—very important to us since we live 4 hours away from the treated house!
We were told they were going to arrive between 4-6 and they showed up right at 4. They found the issue in our home right away and treated it thoroughly. Would highly recommend them.
We have used Orkin for many years and have always had very positive experiences. Everyone from the administrative staff to the technicians have always been courteous and professional. Our technician, Adam, is very thorough. We appreciate the time he takes to do an in depth look at our home and a detailed report of his findings. I highly recommend this service!
Tom & Garret did an outstanding service & very pleased Orkin is servicing our home. I would highly recommended Orkin for your home.
Tech showed up on time and did a great job. First time customer. Satisfied.
The young man who comes is always, polite and professional.
He arrived on time. He explained exactly what he was going to do. I was concerned about my daughter with asthma and my little dog. He explained that everything they used was people and pet friendly. He was very thorough going throughout the house. Hopefully this issue will be completely taken care of buy this one visit even though I signed up for the year.
The folks in the office are so friendly and understanding. When I got a notice about my appointment needing to be rescheduled I called in and Brittany kindly reassured me my regular service tech would be coming and answered all my silly questions. Highly recommend this company and their GREAT customer service.
So far so good! First visit with Ryan was spectacular! He is very kind, informative, and professional.He found a lot of entries that where he closed and put deterrents or traps. I feel much better and am hopeful that this issue will be gone soon.
Orkin technician Henry always does an excellent job! He is on time, courteous and has an excellent work ethic. He is an asset to the Orkin company
Very nice guy. Came in wearing booties and a mask. Answered all my questions I had and told me everything he found and addressed the issues. Will be recommending Orkin to my neighbors.
Orkin is a trusted name in the pest business so thats why we chose them. We have only had our first initial assessment for our rodent issue. Our technician Jack explained everything thouroghly & we discussed our course of action. Im confident that they will successfully assist us in resolving our pest issues. I like that the service includes any issues that may arise with other seasonal pests such as ants, wasps, mosquitoes, ect...
Very happy with services provided. Agent was professional, friendly, efficient, and abided by Covid suggestions for home visit.
The technician did an inspection after we just moved in. He was very polite and professional and friendly.
Not reliable for booking appointments. Not reliable for return services outside 30 day window. Many spider, flying ants, lady bug, leaf bug, and mosquitos have been treated, after 2 weeks they come right back.
Did excellent job and the tech was very polite.
Great service and friendly people!!! They keep on top of pests and give great mitigation advice.
Took care of all our problems and set up preventative care and haven’t had issues since. Highly recommend!
We had a unique situation as we had to have our attic fully mitigated to close on our property. We had a technician come out and give us an estimate. He was very efficient and had great customer service. When the new owners called to set everything up there were some delays (covid) and a situation that arose. We spoke with the branch manager and he was extremely helpful and understanding throughout our conversations. I am happy to say that this company did stand by their word and they resolved everything in a timely fashion. I will recommend them in the future and would definitely use them again.
Ron always does a great job keeping us informed about the work he’s doing and why it’s so important to be thorough. He’s personable, friendly and helpful. When you need pest control Orkin has the professionals and the experience to cover any problem they confront.
Wonderful caring knowledgeable.Thank you
The Orkin guy came to my house and took care of everything all at once. Follow ups to be sure but he did an excellent job. They need to improve their call centers though. Took me a week to get the appointment I needed.
When I initially called, I informed Orkin that I had RATS getting into my home. We had a decent conversation on how I knew I had rats and that that would be the service that would be addressed. Orkin had to reschedule, but did not effectively communicate that to me. So, I called 15 minutes after they were to arrive and that is when I found out about the rescheduling. I was not very happy, because I had taken time off of work to there. I also had another conversation about the problem being RATS. When the tech showed up for the new appointment, he said he was sorry, but he was only prepared to address mice and that he had used up all of his rat materials earlier in the day. He did do an inspection and put two glue traps out, but said he would have to stop back in a couple of days to put out bait stations. I asked if I needed to do anything or call to arrange for the revisit and the tech said no that he would take care of it. He never showed up with the bait stations. Now, 8 days after my initial call to Orkin, nothing really has been done to treat the issue. I called today to inform Orkin that I was still waiting, they told me I was scheduled for my follow up on Nov. 2, which would be almost 20 days after I called for service. I had to adamantly push to get them back so, because in essence I have yet to really have my initial visit. Not happy.
Adam was thoroughly professional. An absolute pleasure to work with. He loves his job and it shows. He quickly diagnosed our problem and offered an easy safe way to control it. He put our minds at ease. We consider ourselves lucky to have him working in our house. Great job. Thank you, Adam
10 minutes to spray only a portion of our property (1/3 of it !) never discussed or listed in the contract. When called to ask why the whole property wasn’t sprayed it “wasn’t covered in the pricing”. What’s the point of having them come to spray a portion!??? $150 for 3 gallons of spray waste of money and time after they rescheduled the service twice!
Very happy with Olivers professionalism and cheerful personality. Hes quick, efficient, and listens well.
They did a great job. The technician is really nice!!
This man totally takes care of all that we need!
I want to praise our technician Adam H. (New Hampshire) for his services here today. I am so impressed with his level of knowledge, professionalism, and most of all KINDNESS. Adam took the time to explain our pest problem to me, and offer his wonderful and welcomed advice. We will certainly be referring anyone we know, who is in need of pest services to Orkin, BECAUSE of Adam. Thanks again Adam for everything!
My experience with Orkin has been top notch. The Technicians are professional, respectful and informative. I would highly recommend Orkin for your pest control needs.
Our technician was prompt, thorough and professional. Did his walk through and then came back and explained everything he did and why. Very happy with his service and will continue to use their services.
Always on time and incredibly professional, very upbeat personality!
Ryan is Orkin person. He is excellent. Very thorough. Honestly, he is why I stay with Orkin.
The technician Oliver did an outstanding job during our inspection. Oliver patiently answer all of our questions and concerns in a very professional manner. Oliver clearly explained the process of our next two visits in order to eliminate the pest problem we’re currently experiencing. Oliver’s customer service, professionalism, and thoroughness were of the highest quality.
Called but did not hire them. The customer service rep on the phone obviously didnt like their job. Decided to use a local company.
Jack was very helpful and informative! We have an escalating mouse problem, and before and after he treated, Jack took the time to explain how the services work, what he would be doing, and how subsequent visits would go. I had a lot of worries and concerns prior to the visit, and afterwards I feel like we are in capable hands!
Adam was awesome to deal with! Very professional and knowledgeable. Chris from the office was very responsive and easy to work with! Highly recommend this company.
Love our technician! He was super friendly and had an awesome personality. Did a thorough job and we are definitely pleased so far!
The technician (Oliver) the does work on this (NH) house is very friendly, knowledgeable and professional.
Our representative, Kevin, is just amazing! We have had Kevin spray our house for years and he is awesome. He is always courteous, and thorough. The product is excellent. We have very few issues of ants our home! Highly recommend Orkin!
I noticed swarming termites around my home on a Saturday. I called that afternoon and scheduled a FREE termite inspection for Monday. The inspection was quick and informative and the rep, Chris, was very communacative answering any questions we had. He sent over the contract via email that night. We signed it and sent it back the same night (Hassle free inspection and contract services). A service was then scheduled for Friday (Quick scheduling process from initial inspection to service). The account manager, Tom, came out to perform the service as the normal service rep was off this day (Quality customer service). Tom was very professional, informative, and courteous. Looking forward to our continued service with Orkin over the next 5 years. This is a professional business that values customer service.
Was sold on using theyre service under the understanding that it would be a charge every other month. Ended up being a charge every month. Twice as expensive as I had expected it to be. Not happy.
We have Orkin come for regular maintenance visits to keep down the mice, ants flys etc.
Service was professional and it covered a great deal of space.He was very true a gentleman.Thank you for the service. I do hope I dont have to call you back.Was very pleasant and acting
Called Orkin with a wasp issue. Adam came that afternoon and took care of everything for me. He’s incredibly knowledgeable and explained everything as he went along. He also gave us some really great advice. Worth every dollar! Thank you so much!!
Orkin maintains a high level of communication throughout the service process. Our service tech, Ryan, spends the time needed to give us a detailed report. This is very helpful as we aren’t at the service location and rely on the information for monitoring.
On time. Very professional and kept to the point. He explained every step and answered all my questions.
The technician was very informative and answered all my questions thoroughly.
Adam does a fantastic job, ! Highly recommend !
Excellent job. Ron was wonderful
Adam from Orkin in NH does an outstanding job. He is always polite, courteous and very respectful. The communication from Orkin is top-notch. The text alerts, email notifications and correspondence with the service techs (always Adam for me) make for a great overall experience. I wish all service providers operated and communicated this well.
Efficient & knowledgable with good suggestions
Oliver was professional, knowledgeable informative, considerate and a pleasure to do business with!