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Auburn Car Repair & Offroad
328 37th St NW, Auburn, WA 98001, United States
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Auburn Car Repair & Offroad

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Mi
Review №1

They installed a lift kit on my Airstream. The communication was great. The work excellent. I screwed up and showed up on the wrong day. They were nice enough to accommodate me. Otherwise, I would have had to drive the Airstream hours away and come back again. I plan to use them in the future to make various off road mods to my truck and Airstream.

Al
Review №2

These guys might be wizards. I towed them my Jeep with the transmission cooler lines all torn apart from when I tried to fix it myself. I had thrown away the old ones and realized that nobody stocks the correct replacement anymore. The guys in Auburn were basically able to custom fab new lines without any reference and get it to function well and look pretty close to factory.I had spent hours trying to figure it out myself but after a while I had to admit defeat. I’m so glad I chose this shop to take over for me. Other shops refused to even touch it.The guys in Auburn Car Repair know their stuff and they do so much more than just swap parts. They may not be cheap but you get your money’s worth in their expertise. True mechanics are a dying breed but you can find them here.

Co
Review №3

Got some bumpers installed for my Jeep today. Unfortunately I didn’t order everything needed to complete the job. John was extremely helpful in ordering me the remaining parts needed to complete the installation. Great communication and service! Happy I was recommended this shop and look forward to returning for any of my future Jeep needs!

Er
Review №4

John group of mechanics have been a reliable source of service with excellent workmanship. Thk you

Co
Review №5

Professional, prompt, flexible, friendly, honest, knowledgeable. What else could you ask for? Highly recommend this place. A mechanic is someone you hope to never have to see like a doctor... But I wouldnt want to go anywhere else when I do need one.

Mi
Review №6

Great turnaround time, owner is great at communicating, work was done correctly and they even have a loaner car. Will definitely be back here, thanks again guys!

Ty
Review №7

One of the best shops in the area. They are also one of the only shops that do complex work like gearing changes, lifts, etc..

Ge
Review №8

Expensive!Quoted but ended up paying more at the end of the day. And I have to bring it back in “a week” coz there’s an issue, A WEEK that I can’t use my vehicle. after that they charge me AGAIN for two hours and I don’t think that is two hours of labor because I was there waiting. And left a mark/scuff.

bo
Review №9

Always professional and excellent techs.Price is more than fare.

Am
Review №10

I was experiencing surging while driving my car. One shop told me (without even popping the hood) that I needed a new transmission. Another shop said that I needed new spark plugs. I brought my car here after my fiancee had a great experience. My car was diagnosed and fixed same day. Turns out I just needed the transmission serviced. I also had issues with my cabin fan not working. All of the repairs were made in a very timely manner and at a price I feel was reasonable.

Ru
Review №11

Great place to get off road things put on your vehicle. I had airbags installed so I can haul my trailer better.

Je
Review №12

Awesome service hot my jeep in they took a look and were able to have it fixed the next day very professional and good work thank you guys

Mi
Review №13

These guys know what they are doing. Friendly, professional service. I was in at 8 am and out by 9:20 am. Fast, reliable work done here. Thank you!

St
Review №14

I called 10 different shops they were the only one that said they could press toyota axle bearing s

Ty
Review №15

I went into Auburn offroad last week to get Bilstein leveling struts installed on my truck with an alignment. They knew exactly what to do, and offered recommendations for best settings and fitment. These guys clearly know what they are doing, and left me with complete confidence in their work. The labor rate was fair and honest. I will certainly be returning for future work, and would highly recommend to anyone else seeking an honest shop with knowledgeable staff. My truck looks and drives great, thank you Auburn off-road for all your help.

RG
Review №16

John and team are awesome! They installed an ARB dual compressor using Grimm mount on my Jeep JLU. They did a perfect install and on time. They have a waiting room with Wifi so I was able to work and in 3 hours the install was done as quoted. John and team also walked me through all of the new capabilities of the compressor and gadgets that go with it. I have found my new 4 wheel drive install shop! Looking at doing solar panel system next with this team. I was super impressed with professionalism and quality of work!

Vi
Review №17

Thanks for getting the truck part I needed and for getting the work done in a timely manner!

Ma
Review №18

John is the best! Highly recommend, my family has been going here since 2014-2015, and theres a reason we still go here.

Du
Review №19

A year ago Auburn guided me through and handled improvement of my failing suspension. After many trips later, some over rugged terrain, I have not had any issues and will continue to trust Auburn to handle repairs and improvements. Thank you!

Er
Review №20

We took our Jeep Rubicon here and I have to say they did the best honest work we have ever had done! Thank you so much! We recommend this place and will only take our Jeep here to have all our work done! Thanks again for the awesome job! You have a customer for life.

An
Review №21

Great management and staff! Efficient and thoughtful service.

Se
Review №22

Good work but labor can really end up being expensive. Was told job would be easy and quick but ended up costing almost 1k. No discounts for military.

Cu
Review №23

Good work maybe a bit overpriced

ro
Review №24

Just had an aligment done today n Jon and his crew did an excellent job, my jeep drives better than before, thumbs up for job well done thanks

sa
Review №25

Jon is the best. These guys are thorough and fair. Busy, so plan ahead, but thats who you want working in your ride. ;)

Bi
Review №26

Thank you Auburn Off Road. With in two days of my first visit, they installed a heavy duty rear bumper with great pricing on my paper thin 2012 4x4 Dodge Diesel 2500. Ive been wanting to get this done for a couple years. Thank you for a great experience. Would definitely use these guys again.

Da
Review №27

John is a class act. He does not overcharge and is very professional.

Er
Review №28

John and crew are top notch. Honest and reasonable.

Ry
Review №29

Very friendly and great work.

Pa
Review №30

Good honest repair shop. Charge a little more but you know its fixed right the first time. Would recommend for custom work for offroading. Taking good care of my suburban for the last 7 years.

Bo
Review №31

My experiences with John and his colleague Jason have been totally positive. I have taken my truck here twice with excellent results and felt very fairly dealt with.Theres nothing more unsettling than the feeling that youre being taken advantage of when you have your car serviced. You WONT be scammed here. They wont sell you parts that you dont need and wont pad their labor charges beyond what is legitimately necessary to do the job right. I recommend them without qualification.

jo
Review №32

John and his shop are the place to go for any off-road installation. I recently had his shop lift my JL 2Dr Rubicon with an Old Man Emu lift with BP-51’s shocks. John is extremely knowledgeable and helped with the selection of 315 size tires with proper wheel spacers. This allowed me to keep my OEM rims. Additionally he is quick to reply and answer all questions after the installation. I can honestly say the ride is better than stock! Any off roader will tell you this is no easy task. You may find a cheaper price else where but his prices are competitive. Him and his staff work left me with a very good impression but it’s the follow up and skill that sealed the deal. They are also family owned and easily puts the bigger off-road shops to shame I certainly will be returning for future upgrades. My experience with his business thus far you get what you pay for! One very satisfied customer, John Cheatwood.

Ta
Review №33

Jon and his team showed poor communication skills, but we’re able to fix a complicated issue after two trips. Unfortunately, my Jeep was parked outside the shop overnight while being serviced and left unlocked. Many belongings were stolen and Jon showed little to no regret, and offered nothing in terms of compensation. My emails have since been ignored, this is a shady shop, would advise anybody else to try somewhere else.

Jo
Review №34

Great place. Friendly staff. I had some questions and they got back to my emails quickly. Installed my lift kit without any problems.

Ca
Review №35

Excellent Work! I highly recommend this shop. They go the extra mile to help the customer. I am a retired Boeing engineer and have worked as an FAA approved aircraft mechanic and the technical competence exceeded my expectations!

Jo
Review №36

John was ableTo get me in same day and help with lots of small issues I was having in my wrangler. He kept my Jeep and looked it top to bottom at my request and thoroughly fixed all issues he spotted.Will definitely come back.

Ro
Review №37

These guys are amazing! Quick turn around and friendly. I recommend Auburn Car Repair because they are honest and do great work.

Ry
Review №38

5 stars says it all, John and team are great! Reliable, efficient and competitive pricing says a lot about a shop like this. I trust these guys and have had my 4Runner serviced here multiple times (rock slider install, roof rack removal/install, new CV joints, new axels and seals) and havent had an issue yet. A+!

Ad
Review №39

I had Auburn Car Repair and Offroad install some uncommon fiberglass fender flares on my Jeep XJ about one and a half years ago. I called about 15 shops, including body shops and Olympic 4x4, trying to find someone willing to do it at a reasonable price. This place was the only willing to do it. They did a great job and I love how it looks.

Bi
Review №40

Solved my service engine light problem that other shops could not figure out. Very thorough work. They took the time to get it right. Happy I finally found a shop I can trust.

Pa
Review №41

John does good work,. Is friendly, informative and helpful when explaining things. Make sure you have time without your vehicle because he gets backed up With work. But that goes to show how popular he is.

Bi
Review №42

Fantastic work, fair prices.

Da
Review №43

John and his staff at ACRO have been nothing but exceptional in all of my dealings with them. The customer service and attention to detail has always been something that Ive enjoyed about working with them and they get the job done in a quick and timely fashion. I dont ever plan on taking my Jeeps and future vehicles anywhere else except to John and Auburn Car Repair & Offroad.

Ge
Review №44

Great mechanics here, fixed my Jeep up in a very timely manner. Communication was great and work was excellent!

Sp
Review №45

John is the man. I first started having him work on my beater honda in 2015ish. I’ve put on 200,000 miles skimping on the bare minimums for maintenance and John’s extremely hard work and incredibly low quotes have kept it running despite me being pretty much broke all the time. I am not exaggerating when I say I would’ve lost my transportation to work and back and would have become homeless if I didn’t find John and his abilities. I couldn’t have afforded keeping my car running any other way. He always works harder and does more detailed work for about 70% of the cost of the closest competition. When other mechanics would punish me for leaving them a heaping pile of trash to work on, John quotes me the lowest he can on high quality parts he knows I can depend on driving super hard on commuting daily. I will always return to John simply on principle because he has saved my car so many times! I don’t trust any other repair shop..... thank you John, God bless....

JP
Review №46

Terrific service....

Al
Review №47

Awesome company! I would definitely go back!

Jr
Review №48

Hi, I just wanted to thx to John and the gang at the shop. I took my Jeep in and they made it run like brand new. What a great group of guys. Thx John.

Ry
Review №49

They came in solid for me when I needed some springs for my King coilovers swapped out. They squeezed me into their busy schedule and made it happen.

Ro
Review №50

I wanted to find a mechanic that knows Jeeps. Not the cheapest, but a fair price and great work.

Da
Review №51

They tried to rig my vehicle in an effort to get more money from me. I was wise enough to locate a 15 amp fuse that had been tampered with. After replacing it my truck ran as it should and I was off. Happily ever after.

We
Review №52

Great place for all your off road needs. Owner is very nice and has great advice for people building 4x4 rigs.

Ma
Review №53

Was in the market to help my kid buy a used Jeep Cherokee sport. John opened up his schedule at the last minute to look at it and even offered to do it on a Saturday. Needless to say he helped my kid make an educated decision and gave him a list of needed repairs when it came to renegotiating. Thanks John for your help, Im sure youll be wrenching on that jeep for him in no time.

Je
Review №54

If this was a 10 star rating, thats what John and his team would be receiving from me. Hands down - best in the west. They installed my 8.8 w/Artec truss earlier this year 2016 and now today....Clayton long arm upgrade kit on my 97 TJ. Jeep is amazing! Super pleased.John and Team, Thank you!

Le
Review №55

They now what their doing

Br
Review №56

Highly recommend. Honest and fair prices. I have been taking my vehicles here for years and am a customer for life!

Th
Review №57

Great guys that take care of your 4x4 needs

Pa
Review №58

John and team were great.. Went in with my 66 Buick gear selector off and they fixed it. In and out in 20 minutes. Thanks a lot, David.

Je
Review №59

No attention to detail! They put my outside brake pads on backwards, and made my exhaust pipe rattle against my transmission. They must be too rushed, they should hire more mechanics and do a proper job!

Am
Review №60

Great place.

pr
Review №61

A great place for car repair and installation of upgrades to your drive train .

Br
Review №62

John and the team does great work!

Ri
Review №63

Auburn Off Road was great to work with, John fixed my 4Runner rear sag in less than one-hour, even pre-ordered the parts before my appointment! The search for the right shop to take my vehicle is over.

ma
Review №64

Had a Rancho lift installed as well as some minor maintenance done on my GMC Great work for a reasonable charge. Thanks a ton, Ill be back!

Jy
Review №65

Great service

br
Review №66

Old fashioned good service.

Sc
Review №67

The owner John is great. Always fast good service.

Fr
Review №68

Great place great customer service

va
Review №69

Ask for brian hes a great guy

No
Review №70

I was looking some hard to find u-joint bolts. I walked and in less than a minute the owner found what I needed.Thank You!!!

El
Review №71

Rarely returns back calls. Dishonest. over priced hourly rate. My Jeep came out of his shop with problems. never again !!!

sa
Review №72

John is honest hardworking guy

Ta
Review №73

Fixed my Jeep JK death wobble!

Fo
Review №74

Great guys and fast service!!

Ge
Review №75

Very knowledgeable

Pa
Review №76

Great car service

Br
Review №77

Go to place for offroad

Ro
Review №78

Awesome

Information
8 Photos
78 Comments
4.7 Rating
  • Address:328 37th St NW, Auburn, WA 98001, United States
  • Site:http://auburncarrepair.com/
  • Phone:+1 253-939-5019
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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