Do NOT ship or store with this company!My freight was treated horribly. Arrived back unwrapped, dirty, broken items, missing items, other peoples items included. Have been contacting Novette (Senior Sales Manager Logistics) for 3 months with no response! In the photos below, you can see what my pallet looked like when it went into storage (on the left wrapped in green) and what it looked like when I received it back out of storage. It had been completely unwrapped.
Novette Powell was AMAZING!! She went above & beyond to help us at the Apparel Market today! We appreciate the wonderful job she and her team does! Thanks again! Girl With A Pearl
Highly recommend! So rare to find this level of service and care when dealing with freight concerns. The team is phenomenal and strives to always go above and beyond. Sending a special thank you to Novette who worked diligently to help resolve a crucial issue that arose. She did it with such patience and ease always keeping us informed. We will forever work with them as well as recommend their services. Thank you!
Tori was extremely helpful and pleasant to work with. We have a new showroom and are setting it up. Our freight is a huge part of that and now we have a peace of mind, knowing its where it needs to be. Good customer service is important to us and its always nice to get that.
I worked with Americas Mart Logistics to coordinate the shipments we were sending to the Atlanta Gift Show as well as having those shipments sent to various trade shows after. They were very helpful, always quick to respond, and were a valuable resource. Their pricing was also very reasonable compared to other logistics companies we have worked with. I am glad to have found them!
Such great work they have here at AML HAPEVILLE... TEAM WORK MAKES THE DREAM WORK...
I have been in the Gift show industry for over 20 years and have worked with dozens of logistic companies. By far no one offers the level of service as AmericasMart Logistics. There communication is excellent and they are reliable. If there is a problem they will fix it to the best of their ability.
Excellent Customer Service, every request has been considered and always resolved with the best attitude and great smile. They go above and beyond in order to have a happy Customer.
Furniture Classics uses AmericasMart Logistics frequently and we have developed a fabulous relationship with their team. They are professional and efficient. Grateful to have this group to work with through out the year. Able to get our shipments packed and shipped out quickly and correctly. Thank you AmericasMart Logistics!
They have been handling our trade show shipments for many years now and have done an excellent job throughout. They have always responded to any questions or concerns promptly and our shipments have always reached on time. It is a pleasure to work with them.
I have been working with AmericasMart Logistics for over a year, and they never fail to help us out and save us money wherever they can. Novette is their all-star employee who even reaches out to me to try to help save us some money on trade show pallets when we havent even been in contact for a while. Overall, excellent, excellent, excellent. Wouldnt have expected as such from a freight company. Usually its all headaches and surprise fees. Not here.
Just a call out to Americamart logistics ! I had the pleasure to work with Novette Powell . Novette and her team really showed the love of doing things right every step of the way !Very refreshing...Thanks from Sporticulture inc Ronnie Farina.
Novette at Americas Mart is the best! She is always quick to respond and will help you with any information you need.
Weve worked closely with AmericasMart Logistics team closely for several years now, and theyve been truly fantastic every time. They were especially helpful in the beginning when we were new to the whole trade show scene, and it gave us a lot of confidence dealing with a team as knowledgeable and as professional as AmericasMart Logistics are.
Novette and the Logistics Team have been a dream to work with over the past several years. As my companys Events Coordinator, I deal with Trade Show Logistics of all types, and hand-down Novette and her team are the best. She tells you all the facts, deadlines and DEALS. In being an efficient team coordinating the largest Trade Show in the US, they make it easy for the exhibitors to schedule shipments on time and not have to deal with any surprise fees. I wish every show had a team like Novette and her coworkers!
We have had wonderful experiences shipping and storing our trade show materials with AML.
Highly recommend! We store our booth with Americasmart Logistics for many years for gift, apparel, as well as offsite shows. Novette and her team are a pleasure to deal with and really go the extra mile to help me with all the detailed paperwork and deadlines. Its one less worry knowing my booth is waiting for me when I arrive for set up and when the show is over, I pack up and leave. If any issues arise, they respond quickly and resolve as best they can.
Novette is a life savor. They are the best!
AMAZING, Any and every need for Americas Mart at your service. Novette is a Super Hero for all my Shipping needs. Thank you, Thank you, Thank you.
Excellent service with Novette at the helm to make it all happen!
I have been using Americas Mart Logistics for many years. They are reliable and easy to work with
Very easy communication and efficient transportation services. Thank you!
Discourteous and rude. Terrible customer service.
They never picked up my shipment and blamed me for their mistake
Total disaster !!!!